Search Results for Businees communication - Narrowed by: Perpustakaan Kuala LumpurSirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dBusinees$002bcommunication$0026qf$003dLIBRARY$002509Library$0025091$00253APKL$002509Perpustakaan$002bKuala$002bLumpur$0026ps$003d300?dt=list2025-12-13T15:21:52ZListen up! : how to tune in to customers and turn down the noiseent://SD_ILS/0/SD_ILS:2860792025-12-13T15:21:52Z2025-12-13T15:21:52ZMangia ,Karen<br/>2021<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781119723851<br/>Business made simple : sixty days to master leadership, communication, sales, and moreent://SD_ILS/0/SD_ILS:3023982025-12-13T15:21:52Z2025-12-13T15:21:52ZMiller,Donald<br/>2021<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781400203819<br/>A world without email / reimagining work in an age of communication overloadent://SD_ILS/0/SD_ILS:3043202025-12-13T15:21:52Z2025-12-13T15:21:52ZNewport, Cal<br/>2021<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Muhibbah Perpustakaan Kuala Lumpur, Cawangan Desa Tun Razak Perpustakaan Kuala Lumpur, Cawangan Gombak Setia<br/>ISBN 9780593332603<br/>Work together anywhere : a handbook on working remotely successfully for individuals, teams & managersent://SD_ILS/0/SD_ILS:2860942025-12-13T15:21:52Z2025-12-13T15:21:52ZSutherland, Lisette<br/>2020<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781119745228<br/>Zoom fir dummiesent://SD_ILS/0/SD_ILS:2823442025-12-13T15:21:52Z2025-12-13T15:21:52ZSimon, phil<br/>2020<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781119742142<br/>Negotiate, persuade and create great dealsent://SD_ILS/0/SD_ILS:2830992025-12-13T15:21:52Z2025-12-13T15:21:52ZBenoliel, Michael Geetanjali Mukherjee Jose Yong<br/>2020<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789811225413<br/>Zhuan qian xin li xue : ba hua shuo jin ke hu xin li, jiang qian zhuan dao zi ji shou li : Making Money Psychologyent://SD_ILS/0/SD_ILS:2701192025-12-13T15:21:52Z2025-12-13T15:21:52Z2019<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Medan Idaman<br/>ISBN 9789863711544<br/>The Storyteller's Secretent://SD_ILS/0/SD_ILS:2739942025-12-13T15:21:52Z2025-12-13T15:21:52ZGallo,Carmine<br/>2017<br/>Perpustakaan Kuala Lumpur Perpustakaan Medan Idaman<br/>ISBN 9781509814763<br/>Money matters : english for banking professionalsent://SD_ILS/0/SD_ILS:2430912025-12-13T15:21:52Z2025-12-13T15:21:52Z2016<br/>Perpustakaan Kuala Lumpur Perpustakaan Medan Idaman Perpustakaan Jabatan<br/>ISBN 9781911523000<br/>Office matters : english for office managementent://SD_ILS/0/SD_ILS:2430922025-12-13T15:21:52Z2025-12-13T15:21:52Z2016<br/>Perpustakaan Kuala Lumpur Perpustakaan Medan Idaman Perpustakaan Jabatan<br/>ISBN 9781911523086<br/>Electricity matters : english for the electrotechnical sectorent://SD_ILS/0/SD_ILS:2430932025-12-13T15:21:52Z2025-12-13T15:21:52ZThomson, Ken<br/>2016<br/>Perpustakaan Kuala Lumpur Perpustakaan Medan Idaman Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781911523246<br/>Business matters : english for the business sectorent://SD_ILS/0/SD_ILS:2430952025-12-13T15:21:52Z2025-12-13T15:21:52ZThomson, Ken<br/>2016<br/>Perpustakaan Kuala Lumpur Perpustakaan Medan Idaman Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Jabatan<br/>ISBN 9781911523161<br/>Trade matters : english for international tradeent://SD_ILS/0/SD_ILS:2430962025-12-13T15:21:52Z2025-12-13T15:21:52ZThomson, Ken<br/>2016<br/>Perpustakaan Kuala Lumpur Perpustakaan Medan Idaman<br/>ISBN 9781911523048<br/>Industry matters : english for the industrial sectorent://SD_ILS/0/SD_ILS:2430972025-12-13T15:21:52Z2025-12-13T15:21:52ZThomson, Ken<br/>2016<br/>Perpustakaan Kuala Lumpur Perpustakaan Medan Idaman Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781911523208<br/>The 4G mobile revolution : creation, innovation and transformation at EEent://SD_ILS/0/SD_ILS:2441192025-12-13T15:21:52Z2025-12-13T15:21:52ZSwantee, Olaf<br/>2016<br/>Perpustakaan Kuala Lumpur Perpustakaan Medan Idaman<br/>ISBN 9780749479398<br/>Compassionism : Helping Business Leaders Create Engaged Teams And Happy Peopleent://SD_ILS/0/SD_ILS:2591732025-12-13T15:21:52Z2025-12-13T15:21:52ZChahel, Kavitha<br/>2016<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781784520946<br/>The impact codeent://SD_ILS/0/SD_ILS:2264032025-12-13T15:21:52Z2025-12-13T15:21:52ZTyler, Simon, author<br/>2015<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Jabatan<br/>ISBN 9781907794650<br/>Top dog : impress and influence everyone you meetent://SD_ILS/0/SD_ILS:2304452025-12-13T15:21:52Z2025-12-13T15:21:52ZBounds, Andy Ruttle, Richard author<br/>2015<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780857086099<br/>Twitter power 3.0 : how to dominate your market one tweet at a timeent://SD_ILS/0/SD_ILS:2304492025-12-13T15:21:52Z2025-12-13T15:21:52ZComm, Joel Taylor, Dave, 1962- author<br/>2015<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Medan Idaman Perpustakaan Lembah Pantai Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781119021810<br/>Message not received : why business communication is broken and how to fix itent://SD_ILS/0/SD_ILS:2304672025-12-13T15:21:52Z2025-12-13T15:21:52ZSimon, Phil<br/>2015<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781119017035<br/>The frontline leader : building a high-performance organization from the ground upent://SD_ILS/0/SD_ILS:2304852025-12-13T15:21:52Z2025-12-13T15:21:52ZVan Gorder, Chris, author<br/>2015<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781118933343<br/>The visual communications book : using words, drawings and whiteboards to sell big ideasent://SD_ILS/0/SD_ILS:2354152025-12-13T15:21:52Z2025-12-13T15:21:52ZEdwards, Mark, author.<br/>2015<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781907794940<br/>Collaboration Begins with You : Be a Silo Busterent://SD_ILS/0/SD_ILS:2385232025-12-13T15:21:52Z2025-12-13T15:21:52ZBlanchard, Kenneth H. Ripley, Jane (Business writer) Parisi-Carew, Eunice<br/>2015<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781626566170<br/>The Handbook of Communication and Corporate Reputationent://SD_ILS/0/SD_ILS:2427462025-12-13T15:21:52Z2025-12-13T15:21:52ZCarroll, Craig E., editor<br/>2015<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781119061236<br/>Breakthrough communication : a powerful 4-step process for overcoming resistance and getting resultsent://SD_ILS/0/SD_ILS:2198372025-12-13T15:21:52Z2025-12-13T15:21:52ZMonarth, Harrison.<br/>2014<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071828802<br/>The 27 challenges managers face : step-by-step solutions to (nearly) all of your management problemsent://SD_ILS/0/SD_ILS:2245672025-12-13T15:21:52Z2025-12-13T15:21:52ZTulgan, Bruce.<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781118725597<br/>Highly recommended : harnessing the power of word of mouth and social media to build your brand and your businessent://SD_ILS/0/SD_ILS:2103012025-12-13T15:21:52Z2025-12-13T15:21:52ZRand, Paul M.<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Jabatan<br/>ISBN 9780071816212<br/>Talk lean : shorter meetings, quicker results, better relationsent://SD_ILS/0/SD_ILS:2135532025-12-13T15:21:52Z2025-12-13T15:21:52ZPalmer, Alan, 1955-<br/>2014<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780857084972<br/>The most powerful brand on earth : how to transform teams, empower employees, integrate partners and mobilize customers to beat the competition in digital and social mediaent://SD_ILS/0/SD_ILS:2158852025-12-13T15:21:52Z2025-12-13T15:21:52ZBoudreaux, Chris, author Emerick, Susan F., author<br/>2014<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780133115390<br/>Workplace Communications : the Basicsent://SD_ILS/0/SD_ILS:2187182025-12-13T15:21:52Z2025-12-13T15:21:52ZSearles, George J. (George John), 1944-<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Lembah Pantai<br/>ISBN 9780321916785<br/>Everybody writes : your go-to guide to creating ridiculously good contentent://SD_ILS/0/SD_ILS:2384542025-12-13T15:21:52Z2025-12-13T15:21:52ZHandley, Ann<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781118905555<br/>The pr professional's handbook : powerful,practical communicationsent://SD_ILS/0/SD_ILS:2402552025-12-13T15:21:52Z2025-12-13T15:21:52ZBlack,Caroline<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780749468422<br/>The inclusion imperative : how real inclusion creates better business and builds better societiesent://SD_ILS/0/SD_ILS:2402722025-12-13T15:21:52Z2025-12-13T15:21:52ZFrost, Stephen, 1977-<br/>2014<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780749471293<br/>Visual leaders : new tools for visioning, management, & organization changeent://SD_ILS/0/SD_ILS:1989292025-12-13T15:21:52Z2025-12-13T15:21:52ZSibbet, David<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781118471654<br/>Global dexterity : how to adapt your behavior across cultures without losing yourself in the processent://SD_ILS/0/SD_ILS:1991172025-12-13T15:21:52Z2025-12-13T15:21:52ZMolinsky, Andy.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781422187272<br/>Investing between the lines : how to make smarter investment decisions by decoding CEO communicationsent://SD_ILS/0/SD_ILS:2009282025-12-13T15:21:52Z2025-12-13T15:21:52ZRittenhouse, L. J.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071714075<br/>Business and professional communication in a digital ageent://SD_ILS/0/SD_ILS:1844222025-12-13T15:21:52Z2025-12-13T15:21:52ZWaldeck, Jennifer H. Kearney, Patricia Plax, Timothy G.<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780495807988<br/>HBR's 10 must reads on communicationent://SD_ILS/0/SD_ILS:2077062025-12-13T15:21:52Z2025-12-13T15:21:52Z2013<br/>Perpustakaan Kuala Lumpur Pustaka KL @ Keramat<br/>ISBN 9781422189863<br/>Fashion marketing communicationsent://SD_ILS/0/SD_ILS:2077272025-12-13T15:21:52Z2025-12-13T15:21:52ZLea-Greenwood, Gaynor<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781405150606<br/>Art of explanation : making your ideas, products, and services easier to understandent://SD_ILS/0/SD_ILS:2090632025-12-13T15:21:52Z2025-12-13T15:21:52ZLeFever, Lee, 1973-<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781118374580<br/>The language of leaders : how top CEOs communicate to inspire, influence and achieve resultsent://SD_ILS/0/SD_ILS:2094382025-12-13T15:21:52Z2025-12-13T15:21:52ZMurray, Kevin, 1928-<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780749468125<br/>Humble inquiry : the gentle art of asking instead of tellingent://SD_ILS/0/SD_ILS:2198692025-12-13T15:21:52Z2025-12-13T15:21:52ZSchein, Edgar H.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781609949815<br/>The introverted leader : building on your quiet strengthent://SD_ILS/0/SD_ILS:2199152025-12-13T15:21:52Z2025-12-13T15:21:52ZKahnweiler, Jennifer B.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781609942007<br/>Stop talking, start communicating : counterintuitive secrets to success in business and in lifeent://SD_ILS/0/SD_ILS:2199282025-12-13T15:21:52Z2025-12-13T15:21:52ZTumlin, Geoffrey<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071813044<br/>Manager's guide to mobile learningent://SD_ILS/0/SD_ILS:2199322025-12-13T15:21:52Z2025-12-13T15:21:52ZEnders, Brenda J. author<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071811477<br/>What to say when things get tough : business communication strategies for winning people over when they're angry, worried and suspicious of everything you sayent://SD_ILS/0/SD_ILS:2200492025-12-13T15:21:52Z2025-12-13T15:21:52ZGreenberger, Leonard S.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071806435<br/>Successful business communication in a weekent://SD_ILS/0/SD_ILS:2113312025-12-13T15:21:52Z2025-12-13T15:21:52ZManser, Martin<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781444178944<br/>The power of understanding people : the key to strengthening relationships, increasing sales, and enhancing organizational performanceent://SD_ILS/0/SD_ILS:2135212025-12-13T15:21:52Z2025-12-13T15:21:52ZMitchell, Dave<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781118726839<br/>Power verbs for managers and executives : hundreds of verbs and phrases to communicate more dynamically and effectivelyent://SD_ILS/0/SD_ILS:2187272025-12-13T15:21:52Z2025-12-13T15:21:52ZFaulkner, Michael Lawrence.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780133158809<br/>Practical Statistics : A Handbook for Business Projectsent://SD_ILS/0/SD_ILS:2187542025-12-13T15:21:52Z2025-12-13T15:21:52ZBuglear, John Dr author<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780749468460<br/>How to speak so people listen : grab their attention and get your message heardent://SD_ILS/0/SD_ILS:2192292025-12-13T15:21:52Z2025-12-13T15:21:52ZClayton, Mike, author.<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Jabatan<br/>ISBN 9780273786375<br/>Guide to managerial communication : effective business writing and speakingent://SD_ILS/0/SD_ILS:1899462025-12-13T15:21:52Z2025-12-13T15:21:52ZMunter, Mary.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780132147712<br/>Ethics in marketing and communications : towards a global perspectiveent://SD_ILS/0/SD_ILS:1915572025-12-13T15:21:52Z2025-12-13T15:21:52ZMcKinley, Mary M.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780230358553<br/>PR today : the authoritative guide to public relationsent://SD_ILS/0/SD_ILS:1915582025-12-13T15:21:52Z2025-12-13T15:21:52ZMorris, Trevor Goldsworthy, Simon<br/>2012 2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780230240094<br/>Dealing with people you can't stand : how to bring out the best in people at their worstent://SD_ILS/0/SD_ILS:1990082025-12-13T15:21:52Z2025-12-13T15:21:52ZBrinkman, Rick. Kirschner, Rick.<br/>2012<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Jabatan<br/>ISBN 9781259011535<br/>Managing corporate social responsibility : a communication approachent://SD_ILS/0/SD_ILS:1792022025-12-13T15:21:52Z2025-12-13T15:21:52ZCoombs, W. Timothy. Holladay, Sherry J.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781444336290<br/>Perfect phrases for icebreakers : hundreds of ready-to-use phrases to set the stage for productive conversations, meetings, and eventsent://SD_ILS/0/SD_ILS:1809402025-12-13T15:21:52Z2025-12-13T15:21:52ZRunion, Meryl Windingland, Diane<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071783828<br/>Perfect phrases for virtual teamwork : hundreds of ready-to-use phrases for fostering collaboration at a distanceent://SD_ILS/0/SD_ILS:1851792025-12-13T15:21:52Z2025-12-13T15:21:52ZRunion, Meryl. McDermott, Lynda C. (Lynda Caryl)<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071783842<br/>Real leaders don't boss : inspire, motivate, and earn respect from employees and watch your organization soarent://SD_ILS/0/SD_ILS:1855442025-12-13T15:21:52Z2025-12-13T15:21:52ZEich, Ritch K.<br/>2012<br/>Perpustakaan Kuala Lumpur Pustaka KL @ Keramat<br/>ISBN 9789833832651<br/>Communicate with confidence! : how to say it right the first time and every timeent://SD_ILS/0/SD_ILS:1859282025-12-13T15:21:52Z2025-12-13T15:21:52ZBooher, Dianna Daniels.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071770132<br/>Communication strategies for today's managerial leaderent://SD_ILS/0/SD_ILS:1871302025-12-13T15:21:52Z2025-12-13T15:21:52ZRoebuck, Deborah Britt<br/>This book provides the communication principles that are so critical for today's managerial leader. It builds a solid foundation while it guides readers in strategies to enhance their written, oral, and interpersonal communication skills.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781606491997<br/>Guide to managerial communication: effective business writing and speakingent://SD_ILS/0/SD_ILS:1708052025-12-13T15:21:52Z2025-12-13T15:21:52ZMunter, Mary<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780132719872<br/>Information overload : an international challenge to professional engineers and technical communicatorsent://SD_ILS/0/SD_ILS:2065022025-12-13T15:21:52Z2025-12-13T15:21:52ZStrother, Judith B. Ulijn, J. M. Fazal, Zohra<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781118230138<br/>The power of infographics : using pictures to communicate and connect with your audienceent://SD_ILS/0/SD_ILS:2189882025-12-13T15:21:52Z2025-12-13T15:21:52ZSmiciklas, Mark<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780789749499<br/>Stories that move mountains : storytelling and visual design for persuasive presentationsent://SD_ILS/0/SD_ILS:2304762025-12-13T15:21:52Z2025-12-13T15:21:52ZSykes, M. R<br/>2012<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781118423998<br/>Perfect phrases for leadership development : hundreds of ready-to-use phrases for guiding employees to reach the next levelent://SD_ILS/0/SD_ILS:1465612025-12-13T15:21:52Z2025-12-13T15:21:52ZRunion, Meryl. Mack, Wendy<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780071750943<br/>Pitch anything : an innovative method for presenting, persuading and winning the dealent://SD_ILS/0/SD_ILS:1465642025-12-13T15:21:52Z2025-12-13T15:21:52ZKlaff, Oren.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071752855<br/>Please every customer : delivering stellar customer service across culturesent://SD_ILS/0/SD_ILS:1465652025-12-13T15:21:52Z2025-12-13T15:21:52ZLucas, Robert W.<br/>"A one-stop resource for delivering great customer service across any cultural boundary. As the economy globalizes, cultural boundaries in commerce are being erased -- which makes your customers an increasingly diverse group. In order to stay competitive, you need to be able to communicate with them clearly and effectively. Please Every Customer helps you create an environment in which everyone is recognized as a valuable component of the customer-provider chain. No other book addresses the issues as thoroughly or provides the kind of direct advice you need to ensure success. Please Every Customer teaches you how to: Communicate effectively Build trust across cultures Serve different genders Understand cultural nuances Provide service to customers of any age who speak English as a second language or has special needs Demographics are changing before our eyes. You need to prepare now for the future . . . because it's already here. Please Every Customer is your roadmap to the new world of customer service"--<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071748360<br/>How to say it : business to business selling : power words and strategies from the world's top sales expertsent://SD_ILS/0/SD_ILS:1879322025-12-13T15:21:52Z2025-12-13T15:21:52ZJames, Geoffrey<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780735204584<br/>Teknik terhebat menang-menangent://SD_ILS/0/SD_ILS:1952552025-12-13T15:21:52Z2025-12-13T15:21:52ZBrown, David Umi Kalsom Mohd Azuddin<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Sri Sabah Perpustakaan Kuala Lumpur, Cawangan Desa Tun Razak Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN 9789673691418<br/>The presentation secrets of Steve Jobsent://SD_ILS/0/SD_ILS:1637832025-12-13T15:21:52Z2025-12-13T15:21:52ZGallo, Carmine. Fatimah Radiah<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur, Cawangan Desa Tun Razak Perpustakaan Kuala Lumpur, Cawangan Gombak Setia<br/>ISBN 9789673691135<br/>New rules for today's workplaceent://SD_ILS/0/SD_ILS:1650822025-12-13T15:21:52Z2025-12-13T15:21:52ZLindsell-roberts, Sheryl<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780547428086<br/>The Rowers' code : a business parable how to pull together as a team-and win!ent://SD_ILS/0/SD_ILS:1677952025-12-13T15:21:52Z2025-12-13T15:21:52ZKrichko, Marilyn Rollinson, Jane<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Gombak Setia<br/>ISBN 9781601631657<br/>Superconnect : how the best connections in business and life are the ones you least expectent://SD_ILS/0/SD_ILS:1694862025-12-13T15:21:52Z2025-12-13T15:21:52ZKoch, Richard, 1950-<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780349122311<br/>Business communication : building critical skillsent://SD_ILS/0/SD_ILS:1792362025-12-13T15:21:52Z2025-12-13T15:21:52ZLocker, Kitty O.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071221009<br/>Perfect phrases for office professionals : hundreds of ready-to-use phrases for getting respect, recognition, and results in today's workplaceent://SD_ILS/0/SD_ILS:1851782025-12-13T15:21:52Z2025-12-13T15:21:52ZRunion, Meryl Susan Fenner<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071766746<br/>Designing the networked organizationent://SD_ILS/0/SD_ILS:1852102025-12-13T15:21:52Z2025-12-13T15:21:52ZEverett , Ken<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781606491959<br/>Perfect phrases for managers and supervisors : hundreds of ready-to-use phrases for any management situationent://SD_ILS/0/SD_ILS:1858952025-12-13T15:21:52Z2025-12-13T15:21:52ZRunion, Meryl<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071742313<br/>Introducing professional communication skills for undergraduatesent://SD_ILS/0/SD_ILS:1864092025-12-13T15:21:52Z2025-12-13T15:21:52ZSumathi Renganathan<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789834703592<br/>Overload! : How Too Much Information is Hazardous to your Organizationent://SD_ILS/0/SD_ILS:1753252025-12-13T15:21:52Z2025-12-13T15:21:52ZSpira, Jonathan B., 1961-<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780470879603<br/>How to click with people : the secret to better relationships in business and in lifeent://SD_ILS/0/SD_ILS:1776122025-12-13T15:21:52Z2025-12-13T15:21:52ZKirschner, Rick.<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781401323202<br/>You can't lead with your feet on the desk : building relationships, breaking down barriers, and delivering profitsent://SD_ILS/0/SD_ILS:1473042025-12-13T15:21:52Z2025-12-13T15:21:52ZFuller, Edwin D., 1945-<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780470879610<br/>Harvard business review on communicating effectively.ent://SD_ILS/0/SD_ILS:1481822025-12-13T15:21:52Z2025-12-13T15:21:52Z2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781422162514<br/>The old rules of marketing are dead : 6 new rules to reinvent your brand & reignite your businessent://SD_ILS/0/SD_ILS:1483792025-12-13T15:21:52Z2025-12-13T15:21:52ZPearson, Timothy R.<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780071762557<br/>Visual teams : graphic tools for commitment, innovation, & high performanceent://SD_ILS/0/SD_ILS:2088732025-12-13T15:21:52Z2025-12-13T15:21:52ZSibbet, David.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781118077436<br/>Listening : english for businessent://SD_ILS/0/SD_ILS:2247682025-12-13T15:21:52Z2025-12-13T15:21:52ZBadger Ian<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780007423217<br/>Engling for business Speakingent://SD_ILS/0/SD_ILS:2247952025-12-13T15:21:52Z2025-12-13T15:21:52ZSchofield, James Osborn, Anna, 1974-<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780007423231<br/>Engling for business Speakingent://SD_ILS/0/SD_ILS:2250662025-12-13T15:21:52Z2025-12-13T15:21:52ZSchofield, James Osborn, Anna, 1974-<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780007423231<br/>Listening : english for businessent://SD_ILS/0/SD_ILS:2250672025-12-13T15:21:52Z2025-12-13T15:21:52ZBadger, Ian<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780007423217<br/>20 minutes to a top performer : Three fast and effective conversations to motivate, develop, and engage your employeesent://SD_ILS/0/SD_ILS:1238662025-12-13T15:21:52Z2025-12-13T15:21:52ZVengel, Alan.<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071629317<br/>Business data communicationsent://SD_ILS/0/SD_ILS:1307072025-12-13T15:21:52Z2025-12-13T15:21:52ZFitzGerland, Jerry. Dennis, Alam<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780470400272<br/>Talking minutes of meetingsent://SD_ILS/0/SD_ILS:1353462025-12-13T15:21:52Z2025-12-13T15:21:52ZGutmann, Joanna<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780749456573<br/>Business communication essentials:ent://SD_ILS/0/SD_ILS:1444352025-12-13T15:21:52Z2025-12-13T15:21:52ZBovee L. Courtland<br/>2010<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780138004798<br/>15 teknik pemasaran SMSent://SD_ILS/0/SD_ILS:1609362025-12-13T15:21:52Z2025-12-13T15:21:52ZIrwan Dahnil<br/>2010<br/>Perpustakaan Kuala Lumpur, Cawangan Gombak Setia Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur, Cawangan Sri Sabah Perpustakaan Jabatan Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9789675226786<br/>Everyone communicates, few connectent://SD_ILS/0/SD_ILS:1637742025-12-13T15:21:52Z2025-12-13T15:21:52ZMaxwell, John C 1947- Normah Mohd. Sir<br/>2010<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur, Cawangan Desa Tun Razak Perpustakaan Kuala Lumpur, Cawangan Gombak Setia<br/>ISBN 9789673690909<br/>Build the bridge firstent://SD_ILS/0/SD_ILS:1667502025-12-13T15:21:52Z2025-12-13T15:21:52ZSoon SL<br/>2010<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789671016107<br/>Speaking your way to successent://SD_ILS/0/SD_ILS:1684902025-12-13T15:21:52Z2025-12-13T15:21:52ZLindsell-roberts, Sheryl<br/>2010<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Gombak Setia Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780547255187<br/>English professional communication : Business and commerceent://SD_ILS/0/SD_ILS:2015342025-12-13T15:21:52Z2025-12-13T15:21:52ZChin Fui Chung,Johnny Soo Kim Seng, Edwin Ramalingam, Manjuladevi<br/>2010<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789814314930<br/>The connectors: how the worlds most successful businesspeople build relationship and win clients for lifeent://SD_ILS/0/SD_ILS:1308042025-12-13T15:21:52Z2025-12-13T15:21:52ZKuzmeski, Mariberth<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780470488188<br/>Kamus komunikasi korporatent://SD_ILS/0/SD_ILS:1811702025-12-13T15:21:52Z2025-12-13T15:21:52Z2009<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789834602451<br/>Change one thing : discover what's holding you back and fix it - with the secrets of a top executive image consultantent://SD_ILS/0/SD_ILS:1859322025-12-13T15:21:52Z2025-12-13T15:21:52ZWildermuth, Anna Gould, Jodie<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071624350<br/>Strategic communication in business and the professionsent://SD_ILS/0/SD_ILS:1000972025-12-13T15:21:52Z2025-12-13T15:21:52ZO'hair, Dan Friedrich, Gustaw W. Dixon, Lynda Dee<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780205561209<br/>Managing business & professional communicationent://SD_ILS/0/SD_ILS:1008072025-12-13T15:21:52Z2025-12-13T15:21:52ZDodd, Carley H.<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780205524860<br/>Creating your library's business planent://SD_ILS/0/SD_ILS:1166802025-12-13T15:21:52Z2025-12-13T15:21:52ZHarriman, Joy HP.<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781856046565<br/>Meetingsent://SD_ILS/0/SD_ILS:1104042025-12-13T15:21:52Z2025-12-13T15:21:52ZKing, David<br/>2008<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781905085187<br/>Persuasion IQ : the 10 skills you need to get exactly what you wantent://SD_ILS/0/SD_ILS:1148922025-12-13T15:21:52Z2025-12-13T15:21:52ZMortensen, Kurt W.<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780814409930<br/>Perfect phrases for dealing with difficult situations at work : hundreds of ready-to-use phrases for coming out on top even in the toughest office conditionsent://SD_ILS/0/SD_ILS:1851802025-12-13T15:21:52Z2025-12-13T15:21:52ZBenjamin, Susan, 1957-<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071597326<br/>Communicating effectivelyent://SD_ILS/0/SD_ILS:914442025-12-13T15:21:52Z2025-12-13T15:21:52ZKranz, Garry<br/>Communicating clearly in writing -- Digital communication -- Communicating via e-mail -- IM : sending messages in an instant -- Precision on paper -- Crafting smart, snappy memos -- The enduring letter -- The report -- Recording meeting minutes -- Oral communication -- The nonverbal nexus -- One-on-one discussions -- Telephone : the rules of engagement -- Conference calls and videoconferencing -- Presenting in public -- Off and running.<br/>2007<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur<br/>ISBN 9780061145681<br/>e-Writing : 21st century tools for effective communicationent://SD_ILS/0/SD_ILS:925572025-12-13T15:21:52Z2025-12-13T15:21:52ZBooher, Dianna<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Jabatan Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789837205826<br/>The IT professional's business and communications guideent://SD_ILS/0/SD_ILS:931822025-12-13T15:21:52Z2025-12-13T15:21:52ZJohnson, Steven<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Jabatan Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780470126356<br/>Handbook of enterprise systems architecture in practiceent://SD_ILS/0/SD_ILS:935742025-12-13T15:21:52Z2025-12-13T15:21:52ZSaha, Pallab<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Jabatan Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781599041896<br/>Effective communicationsent://SD_ILS/0/SD_ILS:951942025-12-13T15:21:52Z2025-12-13T15:21:52ZShipside, Steve<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781405317535<br/>Improve your communication skillsent://SD_ILS/0/SD_ILS:972122025-12-13T15:21:52Z2025-12-13T15:21:52ZBarker, Alan 1956-<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780749448226<br/>Business communicationent://SD_ILS/0/SD_ILS:844332025-12-13T15:21:52Z2025-12-13T15:21:52ZBrounstein, Marty.<br/>2007<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780471790778<br/>Peak performance : grammar and mechanics 2.0ent://SD_ILS/0/SD_ILS:878362025-12-13T15:21:52Z2025-12-13T15:21:52ZThill, John V.<br/>2007 2006<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780131497009<br/>Presentingent://SD_ILS/0/SD_ILS:1208682025-12-13T15:21:52Z2025-12-13T15:21:52ZLowe, Susan Pile, Louise<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781900783958<br/>E-mailingent://SD_ILS/0/SD_ILS:1208702025-12-13T15:21:52Z2025-12-13T15:21:52ZLowe, Susan Pile, Louise<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781900783811<br/>Socialisingent://SD_ILS/0/SD_ILS:1208712025-12-13T15:21:52Z2025-12-13T15:21:52ZKing, David Lowe, Susan Pile, Louise<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781900783941<br/>Negotiatingent://SD_ILS/0/SD_ILS:1208722025-12-13T15:21:52Z2025-12-13T15:21:52ZLowe, Susan Pile, Louise<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781905085132<br/>E-mailingent://SD_ILS/0/SD_ILS:1062842025-12-13T15:21:52Z2025-12-13T15:21:52ZLowe, Susan Pile, Louise<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781900783811<br/>Negotiatingent://SD_ILS/0/SD_ILS:1062852025-12-13T15:21:52Z2025-12-13T15:21:52ZLowe, Susan Pile, Louise<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781905085132<br/>Socialisingent://SD_ILS/0/SD_ILS:1062872025-12-13T15:21:52Z2025-12-13T15:21:52ZKing, David Lowe, Susan Pile, Louise<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781900783941<br/>Communication skills for the workplaceent://SD_ILS/0/SD_ILS:1875532025-12-13T15:21:52Z2025-12-13T15:21:52ZNor Azni Abdullah<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789833317219<br/>Workplace communication : process and productent://SD_ILS/0/SD_ILS:1099062025-12-13T15:21:52Z2025-12-13T15:21:52ZDerson, Sharon J. Gerson, Steven M.<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780132288088<br/>Dealing with difficult people : 24 lessons to bring out the best in everyoneent://SD_ILS/0/SD_ILS:2199362025-12-13T15:21:52Z2025-12-13T15:21:52ZBrinkman, Rick. Kirschner, Rick.<br/>2006<br/>Perpustakaan Kuala Lumpur Perpustakaan Jabatan<br/>ISBN 9780071823302<br/>Communicating for results a guide for business and the professionsent://SD_ILS/0/SD_ILS:554272025-12-13T15:21:52Z2025-12-13T15:21:52ZHamilton, Cheryl<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>Business communication essentialsent://SD_ILS/0/SD_ILS:554392025-12-13T15:21:52Z2025-12-13T15:21:52ZBovee, Courtland L.<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>Marketing across culturesent://SD_ILS/0/SD_ILS:561932025-12-13T15:21:52Z2025-12-13T15:21:52ZUsunier, Jean-Claude<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780273685296<br/>Business information management : improving performance using information systemsent://SD_ILS/0/SD_ILS:437792025-12-13T15:21:52Z2025-12-13T15:21:52ZChaffrey, Dave Wood, Steve<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780273686552<br/>Business communication essentialsent://SD_ILS/0/SD_ILS:438212025-12-13T15:21:52Z2025-12-13T15:21:52ZBovee, Courtland L.<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780130475480<br/>Business data communicationsent://SD_ILS/0/SD_ILS:461272025-12-13T15:21:52Z2025-12-13T15:21:52ZStallings, William<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780131442573<br/>How to speak up without putting others down: leaders guideent://SD_ILS/0/SD_ILS:843432025-12-13T15:21:52Z2025-12-13T15:21:52ZSilberman, Mel Hansburg, Freda, 1950-<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787973551<br/>Business englishent://SD_ILS/0/SD_ILS:1897572025-12-13T15:21:52Z2025-12-13T15:21:52ZCid, Maria Isabel Castro<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781400006618<br/>Business englishent://SD_ILS/0/SD_ILS:1897582025-12-13T15:21:52Z2025-12-13T15:21:52ZCid, Maria Isabel Castro<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781400006618<br/>Communication for business : a practical approachent://SD_ILS/0/SD_ILS:1725862025-12-13T15:21:52Z2025-12-13T15:21:52ZTaylor, Shirley.<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780273687658<br/>Communication skillsent://SD_ILS/0/SD_ILS:541102025-12-13T15:21:52Z2025-12-13T15:21:52Z2004<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780816055173<br/>Life is a series of presentationsent://SD_ILS/0/SD_ILS:314222025-12-13T15:21:52Z2025-12-13T15:21:52ZJeary, Tony<br/>2004<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780743251419<br/>Business coomunication process and productent://SD_ILS/0/SD_ILS:512262025-12-13T15:21:52Z2025-12-13T15:21:52ZGuffey, Mary Ellen<br/>2003<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780324114522<br/>Business communication todayent://SD_ILS/0/SD_ILS:84552025-12-13T15:21:52Z2025-12-13T15:21:52ZBovee, Courtland L. Thill, John V. Schatzman, Barbara E.<br/>2003<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780130928580<br/>Workplace communicationsent://SD_ILS/0/SD_ILS:84922025-12-13T15:21:52Z2025-12-13T15:21:52ZSearles, George J.<br/>2003<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780321107596<br/>Effective writing : A handbook for accountantsent://SD_ILS/0/SD_ILS:211112025-12-13T15:21:52Z2025-12-13T15:21:52ZMay, Claire B. May, Gordon S.<br/>2003<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780130934895<br/>Effective Business Communicationent://SD_ILS/0/SD_ILS:223332025-12-13T15:21:52Z2025-12-13T15:21:52ZMac Lennan, Jennifer<br/>2003<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780130358226<br/>The death of spinent://SD_ILS/0/SD_ILS:260392025-12-13T15:21:52Z2025-12-13T15:21:52ZPitcher, George<br/>2003<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780470850480<br/>Powerful reports and proposalsent://SD_ILS/0/SD_ILS:479232025-12-13T15:21:52Z2025-12-13T15:21:52ZForsyth, Patrick<br/>2003<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780749440015<br/>Power talk: using language to build authority and influenceent://SD_ILS/0/SD_ILS:44682025-12-13T15:21:52Z2025-12-13T15:21:52ZMcGinty, Sarah Myers<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780446678124<br/>Success for the global manager : How to work across distance, countries and culturesent://SD_ILS/0/SD_ILS:77822025-12-13T15:21:52Z2025-12-13T15:21:52Z2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787958459<br/>The power of corporate communication : crafting the voice and image of your businessent://SD_ILS/0/SD_ILS:78692025-12-13T15:21:52Z2025-12-13T15:21:52ZArgenti, Paul A. Forman, Janis<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071379496<br/>Business communication : Discovering strategy, developing skillsent://SD_ILS/0/SD_ILS:103952025-12-13T15:21:52Z2025-12-13T15:21:52ZBienvenu, Sherron Timm, Paul R.<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780130913135<br/>Business agility : strategies for gaining competitive advantage through mobile business solutionsent://SD_ILS/0/SD_ILS:105202025-12-13T15:21:52Z2025-12-13T15:21:52ZEvans, Nicholas D.<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780130668370<br/>Communicationent://SD_ILS/0/SD_ILS:114222025-12-13T15:21:52Z2025-12-13T15:21:52ZCartwright, Roger<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781841123646<br/>Managerial communication strategies : An applied casebookent://SD_ILS/0/SD_ILS:133892025-12-13T15:21:52Z2025-12-13T15:21:52ZVeech, Annette M.<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780130608215<br/>Wireless, Inc.ent://SD_ILS/0/SD_ILS:155502025-12-13T15:21:52Z2025-12-13T15:21:52ZSettles, Craig<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780814407257<br/>Bionic e team workent://SD_ILS/0/SD_ILS:23162025-12-13T15:21:52Z2025-12-13T15:21:52ZKostner, Jaclyn<br/>2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780793148349<br/>Bionic e team workent://SD_ILS/0/SD_ILS:61862025-12-13T15:21:52Z2025-12-13T15:21:52ZKostner, Jaclyn<br/>2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780793148349<br/>Advanced business communicationent://SD_ILS/0/SD_ILS:83562025-12-13T15:21:52Z2025-12-13T15:21:52ZPenrose, John M. Rasberry, Robert W. Myers, Robert J.<br/>2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780324037395<br/>M-Business : the race to mobilityent://SD_ILS/0/SD_ILS:98502025-12-13T15:21:52Z2025-12-13T15:21:52ZKalakota, Ravi Robinson, Marcia<br/>2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071380782<br/>Bionic eteamworkent://SD_ILS/0/SD_ILS:111962025-12-13T15:21:52Z2025-12-13T15:21:52ZKostner, Jaclyn<br/>2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780793148349<br/>How to say it : For womenent://SD_ILS/0/SD_ILS:173612025-12-13T15:21:52Z2025-12-13T15:21:52ZMindell, Phyllis<br/>2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780735202221<br/>How to say it onlineent://SD_ILS/0/SD_ILS:220672025-12-13T15:21:52Z2025-12-13T15:21:52ZBaker, Kim Baker, Sunny<br/>2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780735201644<br/>Competing globally : Mastering multicultural management and negotiationsent://SD_ILS/0/SD_ILS:223742025-12-13T15:21:52Z2025-12-13T15:21:52ZElashmawi, Farid<br/>2001<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Muhibbah<br/>ISBN 9780877193715<br/>Communicating effectivelyent://SD_ILS/0/SD_ILS:15422025-12-13T15:21:52Z2025-12-13T15:21:52ZArredondo, Lani<br/>2000<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071364294<br/>Communicating effectivelyent://SD_ILS/0/SD_ILS:318412025-12-13T15:21:52Z2025-12-13T15:21:52ZArrendondo, Lani<br/>2000<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071364294<br/>The managers's guide to business writingent://SD_ILS/0/SD_ILS:318262025-12-13T15:21:52Z2025-12-13T15:21:52ZSparks, Suzanne D.<br/>1999<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780070718678<br/>The leader in you : how to win friends, influence people and succeed in a changing worldent://SD_ILS/0/SD_ILS:314312025-12-13T15:21:52Z2025-12-13T15:21:52ZCarnegie, Dale<br/>1995<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780671519988<br/>Do's and Taboos around the worldent://SD_ILS/0/SD_ILS:76692025-12-13T15:21:52Z2025-12-13T15:21:52Z1993<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780471595281<br/>Business data communicationsent://SD_ILS/0/SD_ILS:438382025-12-13T15:21:52Z2025-12-13T15:21:52ZStallings, William<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780131442573<br/>Start with hello : how to convert today's stranger into tomorrow's client / Linda Colesent://SD_ILS/0/SD_ILS:2108602025-12-13T15:21:52Z2025-12-13T15:21:52ZColes, linda<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780730304784<br/>