Search Results for Business - Narrowed by: Customer relations. SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dBusiness$0026qf$003dSUBJECT$002509Subject$002509Customer$002brelations.$002509Customer$002brelations.$0026ps$003d300$0026isd$003dtrue? 2025-12-10T11:22:44Z What's the future of business? : changing the way businesses create experiences ent://SD_ILS/0/SD_ILS:200900 2025-12-10T11:22:44Z 2025-12-10T11:22:44Z Solis, Brian.<br/>2013<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Medan Idaman<br/>ISBN&#160;9781118456538<br/> Likeable business : why today's consumers demand more and how leaders can deliver ent://SD_ILS/0/SD_ILS:201343 2025-12-10T11:22:44Z 2025-12-10T11:22:44Z Kerpen, Dave.<br/>2013<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780071800471<br/> The customer service solution : managing emotions, trust, and control to win your customer's business ent://SD_ILS/0/SD_ILS:219864 2025-12-10T11:22:44Z 2025-12-10T11:22:44Z Dasu, Sriram&#160;Chase, Richard B.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780071809931<br/> Uncommon service : how to win by putting customers at the core of your business ent://SD_ILS/0/SD_ILS:186136 2025-12-10T11:22:44Z 2025-12-10T11:22:44Z Frei, Frances&#160;Morriss, Anne<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781422133316<br/> Stakeholders matter : a new paradigm for strategy in society ent://SD_ILS/0/SD_ILS:205071 2025-12-10T11:22:44Z 2025-12-10T11:22:44Z Sachs, Sybille&#160;Ruhli, Edwin<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780521196390<br/> Customer service ent://SD_ILS/0/SD_ILS:184742 2025-12-10T11:22:44Z 2025-12-10T11:22:44Z 2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780538740289<br/> Improving customer satisfaction, loyalty, and profit : an integrated measurement and management system ent://SD_ILS/0/SD_ILS:183723 2025-12-10T11:22:44Z 2025-12-10T11:22:44Z Johnson, Michael D. (Michael David)&#160;Gustafsson, Anders, 1964-<br/>2000<br/>ISBN&#160;9780787953102<br/> Leading the Starbucks way : 5 principles for connecting with your customers, your products, and your people ent://SD_ILS/0/SD_ILS:211907 2025-12-10T11:22:44Z 2025-12-10T11:22:44Z Michelli, Joseph A., 1960- author<br/>2014<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail&#160;Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN&#160;9780071801256<br/> The power of understanding people : the key to strengthening relationships, increasing sales, and enhancing organizational performance ent://SD_ILS/0/SD_ILS:213521 2025-12-10T11:22:44Z 2025-12-10T11:22:44Z Mitchell, Dave<br/>2013<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail&#160;Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN&#160;9781118726839<br/> The intention economy : when customers take charge ent://SD_ILS/0/SD_ILS:206335 2025-12-10T11:22:44Z 2025-12-10T11:22:44Z Searls, Doc<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781422158524<br/> The hidden wealth of customers : realizing the untapped value of your most important asset ent://SD_ILS/0/SD_ILS:213540 2025-12-10T11:22:44Z 2025-12-10T11:22:44Z Lee, William G.<br/>2012<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9781422172315<br/> Please every customer : delivering stellar customer service across cultures ent://SD_ILS/0/SD_ILS:146565 2025-12-10T11:22:44Z 2025-12-10T11:22:44Z Lucas, Robert W.<br/>&quot;A one-stop resource for delivering great customer service across any cultural boundary. As the economy globalizes, cultural boundaries in commerce are being erased -- which makes your customers an increasingly diverse group. In order to stay competitive, you need to be able to communicate with them clearly and effectively. Please Every Customer helps you create an environment in which everyone is recognized as a valuable component of the customer-provider chain. No other book addresses the issues as thoroughly or provides the kind of direct advice you need to ensure success. Please Every Customer teaches you how to: Communicate effectively Build trust across cultures Serve different genders Understand cultural nuances Provide service to customers of any age who speak English as a second language or has special needs Demographics are changing before our eyes. You need to prepare now for the future . . . because it's already here. Please Every Customer is your roadmap to the new world of customer service&quot;--<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780071748360<br/> The power of Foursquare : 7 innovative ways to get customers to check in wherever they are ent://SD_ILS/0/SD_ILS:184966 2025-12-10T11:22:44Z 2025-12-10T11:22:44Z Gallo , Carmine<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780071773171<br/> How to turn customer service into customer sales ent://SD_ILS/0/SD_ILS:183721 2025-12-10T11:22:44Z 2025-12-10T11:22:44Z Katz, Bernard.<br/>1988&#160;1987<br/>ISBN&#160;9780844231709<br/>