Search Results for Business Communication - Narrowed by: 2011SirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dBusiness$002bCommunication$0026qf$003dPUBDATE$002509Publication$002bDate$0025092011$0025092011$0026ps$003d300$0026isd$003dtrue?dt=list2025-04-26T00:18:30ZBusiness communication : building critical skillsent://SD_ILS/0/SD_ILS:1792362025-04-26T00:18:30Z2025-04-26T00:18:30ZLocker, Kitty O.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071221009<br/>PR today : the authoritative guide to public relationsent://SD_ILS/0/SD_ILS:1915582025-04-26T00:18:30Z2025-04-26T00:18:30ZMorris, Trevor Goldsworthy, Simon<br/>2012 2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780230240094<br/>Perfect phrases for leadership development : hundreds of ready-to-use phrases for guiding employees to reach the next levelent://SD_ILS/0/SD_ILS:1465612025-04-26T00:18:30Z2025-04-26T00:18:30ZRunion, Meryl. Mack, Wendy<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780071750943<br/>Pitch anything : an innovative method for presenting, persuading and winning the dealent://SD_ILS/0/SD_ILS:1465642025-04-26T00:18:30Z2025-04-26T00:18:30ZKlaff, Oren.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071752855<br/>Please every customer : delivering stellar customer service across culturesent://SD_ILS/0/SD_ILS:1465652025-04-26T00:18:30Z2025-04-26T00:18:30ZLucas, Robert W.<br/>"A one-stop resource for delivering great customer service across any cultural boundary. As the economy globalizes, cultural boundaries in commerce are being erased -- which makes your customers an increasingly diverse group. In order to stay competitive, you need to be able to communicate with them clearly and effectively. Please Every Customer helps you create an environment in which everyone is recognized as a valuable component of the customer-provider chain. No other book addresses the issues as thoroughly or provides the kind of direct advice you need to ensure success. Please Every Customer teaches you how to: Communicate effectively Build trust across cultures Serve different genders Understand cultural nuances Provide service to customers of any age who speak English as a second language or has special needs Demographics are changing before our eyes. You need to prepare now for the future . . . because it's already here. Please Every Customer is your roadmap to the new world of customer service"--<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071748360<br/>How to say it : business to business selling : power words and strategies from the world's top sales expertsent://SD_ILS/0/SD_ILS:1879322025-04-26T00:18:30Z2025-04-26T00:18:30ZJames, Geoffrey<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780735204584<br/>Teknik terhebat menang-menangent://SD_ILS/0/SD_ILS:1952552025-04-26T00:18:30Z2025-04-26T00:18:30ZBrown, David Umi Kalsom Mohd Azuddin<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Sri Sabah Perpustakaan Kuala Lumpur, Cawangan Desa Tun Razak Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN 9789673691418<br/>The presentation secrets of Steve Jobsent://SD_ILS/0/SD_ILS:1637832025-04-26T00:18:30Z2025-04-26T00:18:30ZGallo, Carmine. Fatimah Radiah<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur, Cawangan Desa Tun Razak Perpustakaan Kuala Lumpur, Cawangan Gombak Setia<br/>ISBN 9789673691135<br/>New rules for today's workplaceent://SD_ILS/0/SD_ILS:1650822025-04-26T00:18:30Z2025-04-26T00:18:30ZLindsell-roberts, Sheryl<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780547428086<br/>The Rowers' code : a business parable how to pull together as a team-and win!ent://SD_ILS/0/SD_ILS:1677952025-04-26T00:18:30Z2025-04-26T00:18:30ZKrichko, Marilyn Rollinson, Jane<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Gombak Setia<br/>ISBN 9781601631657<br/>Superconnect : how the best connections in business and life are the ones you least expectent://SD_ILS/0/SD_ILS:1694862025-04-26T00:18:30Z2025-04-26T00:18:30ZKoch, Richard, 1950-<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780349122311<br/>Perfect phrases for office professionals : hundreds of ready-to-use phrases for getting respect, recognition, and results in today's workplaceent://SD_ILS/0/SD_ILS:1851782025-04-26T00:18:30Z2025-04-26T00:18:30ZRunion, Meryl Susan Fenner<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071766746<br/>Designing the networked organizationent://SD_ILS/0/SD_ILS:1852102025-04-26T00:18:30Z2025-04-26T00:18:30ZEverett , Ken<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781606491959<br/>Perfect phrases for managers and supervisors : hundreds of ready-to-use phrases for any management situationent://SD_ILS/0/SD_ILS:1858952025-04-26T00:18:30Z2025-04-26T00:18:30ZRunion, Meryl<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071742313<br/>Introducing professional communication skills for undergraduatesent://SD_ILS/0/SD_ILS:1864092025-04-26T00:18:30Z2025-04-26T00:18:30ZSumathi Renganathan<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789834703592<br/>Overload! : How Too Much Information is Hazardous to your Organizationent://SD_ILS/0/SD_ILS:1753252025-04-26T00:18:30Z2025-04-26T00:18:30ZSpira, Jonathan B., 1961-<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780470879603<br/>How to click with people : the secret to better relationships in business and in lifeent://SD_ILS/0/SD_ILS:1776122025-04-26T00:18:30Z2025-04-26T00:18:30ZKirschner, Rick.<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781401323202<br/>You can't lead with your feet on the desk : building relationships, breaking down barriers, and delivering profitsent://SD_ILS/0/SD_ILS:1473042025-04-26T00:18:30Z2025-04-26T00:18:30ZFuller, Edwin D., 1945-<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780470879610<br/>Harvard business review on communicating effectively.ent://SD_ILS/0/SD_ILS:1481822025-04-26T00:18:30Z2025-04-26T00:18:30Z2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781422162514<br/>The old rules of marketing are dead : 6 new rules to reinvent your brand & reignite your businessent://SD_ILS/0/SD_ILS:1483792025-04-26T00:18:30Z2025-04-26T00:18:30ZPearson, Timothy R.<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780071762557<br/>Visual teams : graphic tools for commitment, innovation, & high performanceent://SD_ILS/0/SD_ILS:2088732025-04-26T00:18:30Z2025-04-26T00:18:30ZSibbet, David.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781118077436<br/>Listening : english for businessent://SD_ILS/0/SD_ILS:2247682025-04-26T00:18:30Z2025-04-26T00:18:30ZBadger Ian<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780007423217<br/>Engling for business Speakingent://SD_ILS/0/SD_ILS:2247952025-04-26T00:18:30Z2025-04-26T00:18:30ZSchofield, James Osborn, Anna, 1974-<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780007423231<br/>Engling for business Speakingent://SD_ILS/0/SD_ILS:2250662025-04-26T00:18:30Z2025-04-26T00:18:30ZSchofield, James Osborn, Anna, 1974-<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780007423231<br/>Listening : english for businessent://SD_ILS/0/SD_ILS:2250672025-04-26T00:18:30Z2025-04-26T00:18:30ZBadger, Ian<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780007423217<br/>How To COMMUNICATE with Anyone : Change the way you interact with people foreverent://SD_ILS/0/SD_ILS:2864522025-04-26T00:18:30Z2025-04-26T00:18:30ZHirst, David, 1936-, author.<br/>2011<br/>Pustaka KL @ Keramat<br/>ISBN 9789833832255<br/>Develop your presentation skillsent://SD_ILS/0/SD_ILS:2868812025-04-26T00:18:30Z2025-04-26T00:18:30ZTheobald, Theo<br/>2011<br/>Pustaka KL @ Keramat<br/>ISBN 9780749462789<br/>