Search Results for Business and management - Narrowed by: Customer relations. SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dBusiness$002band$002bmanagement$0026qf$003dSUBJECT$002509Subject$002509Customer$002brelations.$002509Customer$002brelations.$0026ic$003dtrue$0026ps$003d300?dt=list 2025-12-13T12:27:44Z Leading the Starbucks way : 5 principles for connecting with your customers, your products, and your people ent://SD_ILS/0/SD_ILS:211907 2025-12-13T12:27:44Z 2025-12-13T12:27:44Z Michelli, Joseph A., 1960- author<br/>2014<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail&#160;Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN&#160;9780071801256<br/> Likeable business : why today's consumers demand more and how leaders can deliver ent://SD_ILS/0/SD_ILS:201343 2025-12-13T12:27:44Z 2025-12-13T12:27:44Z Kerpen, Dave.<br/>2013<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780071800471<br/> The customer service solution : managing emotions, trust, and control to win your customer's business ent://SD_ILS/0/SD_ILS:219864 2025-12-13T12:27:44Z 2025-12-13T12:27:44Z Dasu, Sriram&#160;Chase, Richard B.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780071809931<br/> The hidden wealth of customers : realizing the untapped value of your most important asset ent://SD_ILS/0/SD_ILS:213540 2025-12-13T12:27:44Z 2025-12-13T12:27:44Z Lee, William G.<br/>2012<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9781422172315<br/> The power of Foursquare : 7 innovative ways to get customers to check in wherever they are ent://SD_ILS/0/SD_ILS:184966 2025-12-13T12:27:44Z 2025-12-13T12:27:44Z Gallo , Carmine<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780071773171<br/> Improving customer satisfaction, loyalty, and profit : an integrated measurement and management system ent://SD_ILS/0/SD_ILS:183723 2025-12-13T12:27:44Z 2025-12-13T12:27:44Z Johnson, Michael D. (Michael David)&#160;Gustafsson, Anders, 1964-<br/>2000<br/>ISBN&#160;9780787953102<br/>