Search Results for Business. - Narrowed by: Customer relations.SirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dBusiness.$0026qf$003dSUBJECT$002509Subject$002509Customer$002brelations.$002509Customer$002brelations.$0026ps$003d300$0026isd$003dtrue?dt=list2026-10-05T17:02:31ZWhat's the future of business? : changing the way businesses create experiencesent://SD_ILS/0/SD_ILS:2009002026-10-05T17:02:31Z2026-10-05T17:02:31ZSolis, Brian.<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Medan Idaman<br/>ISBN 9781118456538<br/>Likeable business : why today's consumers demand more and how leaders can deliverent://SD_ILS/0/SD_ILS:2013432026-10-05T17:02:31Z2026-10-05T17:02:31ZKerpen, Dave.<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780071800471<br/>The customer service solution : managing emotions, trust, and control to win your customer's businessent://SD_ILS/0/SD_ILS:2198642026-10-05T17:02:31Z2026-10-05T17:02:31ZDasu, Sriram Chase, Richard B.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071809931<br/>Uncommon service : how to win by putting customers at the core of your businessent://SD_ILS/0/SD_ILS:1861362026-10-05T17:02:31Z2026-10-05T17:02:31ZFrei, Frances Morriss, Anne<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781422133316<br/>Stakeholders matter : a new paradigm for strategy in societyent://SD_ILS/0/SD_ILS:2050712026-10-05T17:02:31Z2026-10-05T17:02:31ZSachs, Sybille Ruhli, Edwin<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780521196390<br/>Customer serviceent://SD_ILS/0/SD_ILS:1847422026-10-05T17:02:31Z2026-10-05T17:02:31Z2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780538740289<br/>Improving customer satisfaction, loyalty, and profit : an integrated measurement and management systement://SD_ILS/0/SD_ILS:1837232026-10-05T17:02:31Z2026-10-05T17:02:31ZJohnson, Michael D. (Michael David) Gustafsson, Anders, 1964-<br/>2000<br/>ISBN 9780787953102<br/>Leading the Starbucks way : 5 principles for connecting with your customers, your products, and your peopleent://SD_ILS/0/SD_ILS:2119072026-10-05T17:02:31Z2026-10-05T17:02:31ZMichelli, Joseph A., 1960- author<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780071801256<br/>The power of understanding people : the key to strengthening relationships, increasing sales, and enhancing organizational performanceent://SD_ILS/0/SD_ILS:2135212026-10-05T17:02:31Z2026-10-05T17:02:31ZMitchell, Dave<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781118726839<br/>The intention economy : when customers take chargeent://SD_ILS/0/SD_ILS:2063352026-10-05T17:02:31Z2026-10-05T17:02:31ZSearls, Doc<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781422158524<br/>The hidden wealth of customers : realizing the untapped value of your most important assetent://SD_ILS/0/SD_ILS:2135402026-10-05T17:02:31Z2026-10-05T17:02:31ZLee, William G.<br/>2012<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781422172315<br/>Please every customer : delivering stellar customer service across culturesent://SD_ILS/0/SD_ILS:1465652026-10-05T17:02:31Z2026-10-05T17:02:31ZLucas, Robert W.<br/>"A one-stop resource for delivering great customer service across any cultural boundary. As the economy globalizes, cultural boundaries in commerce are being erased -- which makes your customers an increasingly diverse group. In order to stay competitive, you need to be able to communicate with them clearly and effectively. Please Every Customer helps you create an environment in which everyone is recognized as a valuable component of the customer-provider chain. No other book addresses the issues as thoroughly or provides the kind of direct advice you need to ensure success. Please Every Customer teaches you how to: Communicate effectively Build trust across cultures Serve different genders Understand cultural nuances Provide service to customers of any age who speak English as a second language or has special needs Demographics are changing before our eyes. You need to prepare now for the future . . . because it's already here. Please Every Customer is your roadmap to the new world of customer service"--<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071748360<br/>The power of Foursquare : 7 innovative ways to get customers to check in wherever they areent://SD_ILS/0/SD_ILS:1849662026-10-05T17:02:31Z2026-10-05T17:02:31ZGallo , Carmine<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071773171<br/>How to turn customer service into customer salesent://SD_ILS/0/SD_ILS:1837212026-10-05T17:02:31Z2026-10-05T17:02:31ZKatz, Bernard.<br/>1988 1987<br/>ISBN 9780844231709<br/>