Search Results for Communication - Narrowed by: Management and EconomicSirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dCommunication$0026qf$003dLOCATION$002509Shelf$002bLocation$0025091$00253ABUSS_ECO$002509Management$002band$002bEconomic$0026ps$003d300?2025-11-05T18:31:27ZCommunicationent://SD_ILS/0/SD_ILS:114222025-11-05T18:31:27Z2025-11-05T18:31:27ZCartwright, Roger<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781841123646<br/>Successful communicationent://SD_ILS/0/SD_ILS:2431872025-11-05T18:31:27Z2025-11-05T18:31:27ZLawson, Ken<br/>2009<br/>Perpustakaan Medan Idaman<br/>ISBN 9781847733993<br/>Business communication essentialsent://SD_ILS/0/SD_ILS:878352025-11-05T18:31:27Z2025-11-05T18:31:27ZBovee, Courtland Thill, John V.<br/>2007<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780132408455<br/>Effective Business Communicationent://SD_ILS/0/SD_ILS:223332025-11-05T18:31:27Z2025-11-05T18:31:27ZMac Lennan, Jennifer<br/>2003<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780130358226<br/>Improve your communication skillsent://SD_ILS/0/SD_ILS:1359282025-11-05T18:31:27Z2025-11-05T18:31:27ZBarker, Alan 1956-<br/>2010<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780749456276<br/>Managing business & professional communicationent://SD_ILS/0/SD_ILS:1008072025-11-05T18:31:27Z2025-11-05T18:31:27ZDodd, Carley H.<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780205524860<br/>Improve your communication skillsent://SD_ILS/0/SD_ILS:972122025-11-05T18:31:27Z2025-11-05T18:31:27ZBarker, Alan 1956-<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780749448226<br/>Essential Communication Skills In The Workplaceent://SD_ILS/0/SD_ILS:2611022025-11-05T18:31:27Z2025-11-05T18:31:27ZRanjethamoney, Angeline Vijayarajoo, Selvarani, Jasmine Emmanuel, author. Sathiyaperba Subramaniam, author. Leong, Irene Yoke Chu, author. Roslina Mohd. Jani, author.<br/>2019<br/>Perpustakaan Kuala Lumpur Perpustakaan Jabatan Perpustakaan Medan Idaman Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Lembah Pantai<br/>ISBN 9789673635771<br/>Successful business communication in a weekent://SD_ILS/0/SD_ILS:2113312025-11-05T18:31:27Z2025-11-05T18:31:27ZManser, Martin<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781444178944<br/>Corporate reputation : brand and communicationent://SD_ILS/0/SD_ILS:1899512025-11-05T18:31:27Z2025-11-05T18:31:27ZFill, Chris Roper, Stuart<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780273727590<br/>Communication strategies for today's managerial leaderent://SD_ILS/0/SD_ILS:1871302025-11-05T18:31:27Z2025-11-05T18:31:27ZRoebuck, Deborah Britt<br/>This book provides the communication principles that are so critical for today's managerial leader. It builds a solid foundation while it guides readers in strategies to enhance their written, oral, and interpersonal communication skills.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781606491997<br/>Business communication : building critical skillsent://SD_ILS/0/SD_ILS:1792362025-11-05T18:31:27Z2025-11-05T18:31:27ZLocker, Kitty O.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071221009<br/>Introducing professional communication skills for undergraduatesent://SD_ILS/0/SD_ILS:1864092025-11-05T18:31:27Z2025-11-05T18:31:27ZSumathi Renganathan<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789834703592<br/>The project manager's communication toolkitent://SD_ILS/0/SD_ILS:1474292025-11-05T18:31:27Z2025-11-05T18:31:27ZJha, Shankar<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781439809952<br/>Marketing communication : theory and applicationsent://SD_ILS/0/SD_ILS:561942025-11-05T18:31:27Z2025-11-05T18:31:27ZRossiter, John R.<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781741032697<br/>Communication for business : a practical approachent://SD_ILS/0/SD_ILS:1725862025-11-05T18:31:27Z2025-11-05T18:31:27ZTaylor, Shirley.<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780273687658<br/>Small group and team communicationent://SD_ILS/0/SD_ILS:140482025-11-05T18:31:27Z2025-11-05T18:31:27ZHarris, Thomas E. Sherblom, John C.<br/>2003<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780205335480<br/>The Handbook of Communication and Corporate Reputationent://SD_ILS/0/SD_ILS:2427462025-11-05T18:31:27Z2025-11-05T18:31:27ZCarroll, Craig E., editor<br/>2015<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781119061236<br/>Islamic best practices : communication skills & management performanceent://SD_ILS/0/SD_ILS:2491032025-11-05T18:31:27Z2025-11-05T18:31:27ZSiti Akmar Abu Samah Posiah Mohd Isa Ghafarullahuddin Che Din<br/>2013<br/>Perpustakaan Medan Idaman Perpustakaan Kuala Lumpur, Cawangan Sri Pantai Perpustakaan Kuala Lumpur, Cawangan Gombak Setia Perpustakaan Internet Bergerak<br/>ISBN 9789834109578<br/>Managing corporate social responsibility : a communication approachent://SD_ILS/0/SD_ILS:1792022025-11-05T18:31:27Z2025-11-05T18:31:27ZCoombs, W. Timothy. Holladay, Sherry J.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781444336290<br/>HBR's 10 must reads on communicationent://SD_ILS/0/SD_ILS:2077062025-11-05T18:31:27Z2025-11-05T18:31:27Z2013<br/>Perpustakaan Kuala Lumpur Pustaka KL @ Keramat<br/>ISBN 9781422189863<br/>Guide to managerial communication : effective business writing and speakingent://SD_ILS/0/SD_ILS:1899462025-11-05T18:31:27Z2025-11-05T18:31:27ZMunter, Mary.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780132147712<br/>Guide to managerial communication: effective business writing and speakingent://SD_ILS/0/SD_ILS:1708052025-11-05T18:31:27Z2025-11-05T18:31:27ZMunter, Mary<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780132719872<br/>Message not received : why business communication is broken and how to fix itent://SD_ILS/0/SD_ILS:2304672025-11-05T18:31:27Z2025-11-05T18:31:27ZSimon, Phil<br/>2015<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781119017035<br/>Breakthrough communication : a powerful 4-step process for overcoming resistance and getting resultsent://SD_ILS/0/SD_ILS:2198372025-11-05T18:31:27Z2025-11-05T18:31:27ZMonarth, Harrison.<br/>2014<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071828802<br/>Vocal leadership : 7 minutes a day to communication masteryent://SD_ILS/0/SD_ILS:2199932025-11-05T18:31:27Z2025-11-05T18:31:27ZJoseph, Arthur<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Jabatan<br/>ISBN 9780071807715<br/>Business and professional communication in a digital ageent://SD_ILS/0/SD_ILS:1844222025-11-05T18:31:27Z2025-11-05T18:31:27ZWaldeck, Jennifer H. Kearney, Patricia Plax, Timothy G.<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780495807988<br/>I hear you : repair communication breakdowns, negotiate successfully, and build consensus... in three simple stepsent://SD_ILS/0/SD_ILS:2199022025-11-05T18:31:27Z2025-11-05T18:31:27ZEbenstein, Donny<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780814432198<br/>What to say when things get tough : business communication strategies for winning people over when they're angry, worried and suspicious of everything you sayent://SD_ILS/0/SD_ILS:2200492025-11-05T18:31:27Z2025-11-05T18:31:27ZGreenberger, Leonard S.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071806435<br/>How to talk to absolutely anyone : confident communication in every situationent://SD_ILS/0/SD_ILS:2135542025-11-05T18:31:27Z2025-11-05T18:31:27ZRhodes, Mark, 1966-<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780857084026<br/>Marketing online education programs : frameworks for promotion and communicationent://SD_ILS/0/SD_ILS:1664142025-11-05T18:31:27Z2025-11-05T18:31:27ZDemiray, Ugur, 1955- Sever, Serdar, 1966-<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781609600747<br/>Conversations about job performance: a communication perspective on the appraisal process / Michael E. Gordon and Vernon D. Miller.ent://SD_ILS/0/SD_ILS:1852062025-11-05T18:31:27Z2025-11-05T18:31:27ZGordon, Michael E. Miller, Vernon D.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781606490747<br/>John Adair's 100 greatest ideas for brilliant communicationent://SD_ILS/0/SD_ILS:1765582025-11-05T18:31:27Z2025-11-05T18:31:27ZAdair, John.<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780857081773<br/>The communication problem solver : simple tools and techniques for busy managersent://SD_ILS/0/SD_ILS:1465132025-11-05T18:31:27Z2025-11-05T18:31:27ZCarroll, Nannette Rundle.<br/>2010<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780814413081<br/>First steps in intervention with your child with autism : Frameworks for communicationent://SD_ILS/0/SD_ILS:1295902025-11-05T18:31:27Z2025-11-05T18:31:27ZChristie, Phill Newson, Elizabeth Prevezer, Wendy Chandler, Susie<br/>2009<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur<br/>ISBN 9781849050111<br/>Effective communication : the most important management skill of allent://SD_ILS/0/SD_ILS:1359492025-11-05T18:31:27Z2025-11-05T18:31:27ZAdair, john<br/>2009<br/>Perpustakaan Jabatan<br/>ISBN 9780330504263<br/>Business communication : deliver your message with clarity and efficiencyent://SD_ILS/0/SD_ILS:2090362025-11-05T18:31:27Z2025-11-05T18:31:27ZLoCicero, Joe<br/>2007<br/>Perpustakaan Jabatan<br/>ISBN 9781598690668<br/>The power of corporate communication : crafting the voice and image of your businessent://SD_ILS/0/SD_ILS:78692025-11-05T18:31:27Z2025-11-05T18:31:27ZArgenti, Paul A. Forman, Janis<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071379496<br/>Meetingsent://SD_ILS/0/SD_ILS:1104042025-11-05T18:31:27Z2025-11-05T18:31:27ZKing, David<br/>2008<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781905085187<br/>Corporate communications: tactical guidelines for strategic practiceent://SD_ILS/0/SD_ILS:1852072025-11-05T18:31:27Z2025-11-05T18:31:27ZGoodman, Michael Hirsch, Peter B.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781606493083<br/>Socialisingent://SD_ILS/0/SD_ILS:1062872025-11-05T18:31:27Z2025-11-05T18:31:27ZKing, David Lowe, Susan Pile, Louise<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781900783941<br/>E-mailingent://SD_ILS/0/SD_ILS:1071062025-11-05T18:31:27Z2025-11-05T18:31:27ZLowe, Susan Pile, Louise<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781900783811<br/>Negotiatingent://SD_ILS/0/SD_ILS:1071072025-11-05T18:31:27Z2025-11-05T18:31:27ZLowe, Susan Pile, Louise<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781905085132<br/>Presentingent://SD_ILS/0/SD_ILS:1071082025-11-05T18:31:27Z2025-11-05T18:31:27ZLowe, Susan Pile, Louise<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781900783958<br/>Socialisingent://SD_ILS/0/SD_ILS:1071092025-11-05T18:31:27Z2025-11-05T18:31:27ZKing, David Lowe, Susan Pile, Louise<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781900783941<br/>Presentingent://SD_ILS/0/SD_ILS:1254262025-11-05T18:31:27Z2025-11-05T18:31:27ZLowe, Susan Pile, Louise<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781900783958<br/>Negotiatingent://SD_ILS/0/SD_ILS:1254272025-11-05T18:31:27Z2025-11-05T18:31:27ZLowe, Susan Pile, Louise<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781905085132<br/>E-mailingent://SD_ILS/0/SD_ILS:1254282025-11-05T18:31:27Z2025-11-05T18:31:27ZLowe, Susan Pile, Louise<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781900783811<br/>Managing virtual teamsent://SD_ILS/0/SD_ILS:1871312025-11-05T18:31:27Z2025-11-05T18:31:27ZDuFrene, Deborah Daniel, 1954- Lehman, Carol M.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781606492604<br/>Information overload : an international challenge to professional engineers and technical communicatorsent://SD_ILS/0/SD_ILS:2065022025-11-05T18:31:27Z2025-11-05T18:31:27ZStrother, Judith B. Ulijn, J. M. Fazal, Zohra<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781118230138<br/>Mesyuarat Kualitient://SD_ILS/0/SD_ILS:2724692025-11-05T18:31:27Z2025-11-05T18:31:27ZMohammad Qayyum A. Badaruddin, Mejar (B),<br/>2019<br/>Perpustakaan Kuala Lumpur, Cawangan Gombak Setia Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Pustaka KL @ PPR Pinggiran Bukit Jalil Pusat Komuniti Sri Semarak<br/>ISBN 9789672107132<br/>Impromptu Leading In The Momentent://SD_ILS/0/SD_ILS:2562652025-11-05T18:31:27Z2025-11-05T18:31:27ZHumphrey, Judith<br/>2018<br/>Perpustakaan Jabatan<br/>ISBN 9781119286752<br/>Smart Teams : Communicate, Congregate, Collaborate How To Work Better Togetherent://SD_ILS/0/SD_ILS:2564572025-11-05T18:31:27Z2025-11-05T18:31:27ZCrowley, Dermot<br/>2018<br/>Perpustakaan Jabatan<br/>ISBN 9780730350033<br/>Sell with a story : how to caputure attention, build trust, and close the saleent://SD_ILS/0/SD_ILS:2444142025-11-05T18:31:27Z2025-11-05T18:31:27ZSmith, Paul, 1967 July 3-, author<br/>2017<br/>Perpustakaan Medan Idaman<br/>ISBN 9780814437117<br/>Hafo Jiao Ni Zuo Chu Hao Tubiao : Good Chartsent://SD_ILS/0/SD_ILS:2631392025-11-05T18:31:27Z2025-11-05T18:31:27ZScott Berinato<br/>2017<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789863428800<br/>Zui You Fen Cun Goutong Shu : Leader Phrase Bookent://SD_ILS/0/SD_ILS:2631682025-11-05T18:31:27Z2025-11-05T18:31:27ZAlain, Patrick<br/>2017<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789869436236<br/>The Storyteller's Secretent://SD_ILS/0/SD_ILS:2739942025-11-05T18:31:27Z2025-11-05T18:31:27ZGallo,Carmine<br/>2017<br/>Perpustakaan Kuala Lumpur Perpustakaan Medan Idaman<br/>ISBN 9781509814763<br/>How To Speak So People Really Listen : The Straight Talking Guide To Communicating With Influence and Impactent://SD_ILS/0/SD_ILS:2569702025-11-05T18:31:27Z2025-11-05T18:31:27ZMcGee,Paul<br/>2017<br/>Perpustakaan Jabatan<br/>ISBN 9780857087201<br/>Illuminateent://SD_ILS/0/SD_ILS:2350122025-11-05T18:31:27Z2025-11-05T18:31:27ZDuarte, Nancy<br/>2016<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781101980163<br/>The art of people : the 11 simple people skills that will get you everything you wantent://SD_ILS/0/SD_ILS:2350672025-11-05T18:31:27Z2025-11-05T18:31:27ZKerpen, Dave, author<br/>2016<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780241250778<br/>Turning Gen Y on : what every leader needs to know about recruiting and retaining the millennialsent://SD_ILS/0/SD_ILS:2405112025-11-05T18:31:27Z2025-11-05T18:31:27ZNeubronner, Marion<br/>2016<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9789810983208<br/>Money matters : english for banking professionalsent://SD_ILS/0/SD_ILS:2430912025-11-05T18:31:27Z2025-11-05T18:31:27Z2016<br/>Perpustakaan Kuala Lumpur Perpustakaan Medan Idaman Perpustakaan Jabatan<br/>ISBN 9781911523000<br/>Office matters : english for office managementent://SD_ILS/0/SD_ILS:2430922025-11-05T18:31:27Z2025-11-05T18:31:27Z2016<br/>Perpustakaan Kuala Lumpur Perpustakaan Medan Idaman Perpustakaan Jabatan<br/>ISBN 9781911523086<br/>Business matters : english for the business sectorent://SD_ILS/0/SD_ILS:2430952025-11-05T18:31:27Z2025-11-05T18:31:27ZThomson, Ken<br/>2016<br/>Perpustakaan Kuala Lumpur Perpustakaan Medan Idaman Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Jabatan<br/>ISBN 9781911523161<br/>Trade matters : english for international tradeent://SD_ILS/0/SD_ILS:2430962025-11-05T18:31:27Z2025-11-05T18:31:27ZThomson, Ken<br/>2016<br/>Perpustakaan Kuala Lumpur Perpustakaan Medan Idaman<br/>ISBN 9781911523048<br/>Industry matters : english for the industrial sectorent://SD_ILS/0/SD_ILS:2430972025-11-05T18:31:27Z2025-11-05T18:31:27ZThomson, Ken<br/>2016<br/>Perpustakaan Kuala Lumpur Perpustakaan Medan Idaman Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781911523208<br/>Technical matters : english for the technical sectorent://SD_ILS/0/SD_ILS:2432312025-11-05T18:31:27Z2025-11-05T18:31:27Z2016<br/>Perpustakaan Medan Idaman Perpustakaan Jabatan<br/>ISBN 9781911523123<br/>The 4G mobile revolution : creation, innovation and transformation at EEent://SD_ILS/0/SD_ILS:2441192025-11-05T18:31:27Z2025-11-05T18:31:27ZSwantee, Olaf<br/>2016<br/>Perpustakaan Kuala Lumpur Perpustakaan Medan Idaman<br/>ISBN 9780749479398<br/>Whiplash : how to survive our faster futureent://SD_ILS/0/SD_ILS:2449162025-11-05T18:31:27Z2025-11-05T18:31:27ZIto, Joi, 1966-, author<br/>2016<br/>Perpustakaan Medan Idaman<br/>ISBN 9781455598397<br/>Compassionism : Helping Business Leaders Create Engaged Teams And Happy Peopleent://SD_ILS/0/SD_ILS:2591732025-11-05T18:31:27Z2025-11-05T18:31:27ZChahel, Kavitha<br/>2016<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781784520946<br/>The impact codeent://SD_ILS/0/SD_ILS:2264032025-11-05T18:31:27Z2025-11-05T18:31:27ZTyler, Simon, author<br/>2015<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Jabatan<br/>ISBN 9781907794650<br/>Top dog : impress and influence everyone you meetent://SD_ILS/0/SD_ILS:2304452025-11-05T18:31:27Z2025-11-05T18:31:27ZBounds, Andy Ruttle, Richard author<br/>2015<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780857086099<br/>Twitter power 3.0 : how to dominate your market one tweet at a timeent://SD_ILS/0/SD_ILS:2304492025-11-05T18:31:27Z2025-11-05T18:31:27ZComm, Joel Taylor, Dave, 1962- author<br/>2015<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Medan Idaman Perpustakaan Lembah Pantai Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781119021810<br/>The frontline leader : building a high-performance organization from the ground upent://SD_ILS/0/SD_ILS:2304852025-11-05T18:31:27Z2025-11-05T18:31:27ZVan Gorder, Chris, author<br/>2015<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781118933343<br/>The visual communications book : using words, drawings and whiteboards to sell big ideasent://SD_ILS/0/SD_ILS:2354152025-11-05T18:31:27Z2025-11-05T18:31:27ZEdwards, Mark, author.<br/>2015<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781907794940<br/>Presentation advantage : how to inform and persuade any audienceent://SD_ILS/0/SD_ILS:2380142025-11-05T18:31:27Z2025-11-05T18:31:27ZKogon, Kory<br/>2015<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781941631218<br/>Collaboration Begins with You : Be a Silo Busterent://SD_ILS/0/SD_ILS:2385232025-11-05T18:31:27Z2025-11-05T18:31:27ZBlanchard, Kenneth H. Ripley, Jane (Business writer) Parisi-Carew, Eunice<br/>2015<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781626566170<br/>Steal the show : from speeches to job interviews to deal-closing pitches, how to guarantee a standing ovation for all the performances in your lifeent://SD_ILS/0/SD_ILS:2385822025-11-05T18:31:27Z2025-11-05T18:31:27ZPort, Michael<br/>2015<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780544555181<br/>The 27 challenges managers face : step-by-step solutions to (nearly) all of your management problemsent://SD_ILS/0/SD_ILS:2245672025-11-05T18:31:27Z2025-11-05T18:31:27ZTulgan, Bruce.<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781118725597<br/>Internal communications : a manual for practitionersent://SD_ILS/0/SD_ILS:2260242025-11-05T18:31:27Z2025-11-05T18:31:27ZFitzPatrick, Liam, author Mounter, Pamela Valskov, Klavs, author<br/>2014<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780749469320<br/>Communicate to Inspire : A Guide for Leadersent://SD_ILS/0/SD_ILS:2261482025-11-05T18:31:27Z2025-11-05T18:31:27ZMurray, Kevin author<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780749468149<br/>Highly recommended : harnessing the power of word of mouth and social media to build your brand and your businessent://SD_ILS/0/SD_ILS:2103012025-11-05T18:31:27Z2025-11-05T18:31:27ZRand, Paul M.<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Jabatan<br/>ISBN 9780071816212<br/>Difficult conversationsent://SD_ILS/0/SD_ILS:2129762025-11-05T18:31:27Z2025-11-05T18:31:27ZManser, Martin<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Jabatan Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781471801662<br/>Talk lean : shorter meetings, quicker results, better relationsent://SD_ILS/0/SD_ILS:2135532025-11-05T18:31:27Z2025-11-05T18:31:27ZPalmer, Alan, 1955-<br/>2014<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780857084972<br/>The most powerful brand on earth : how to transform teams, empower employees, integrate partners and mobilize customers to beat the competition in digital and social mediaent://SD_ILS/0/SD_ILS:2158852025-11-05T18:31:27Z2025-11-05T18:31:27ZBoudreaux, Chris, author Emerick, Susan F., author<br/>2014<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780133115390<br/>Workplace Communications : the Basicsent://SD_ILS/0/SD_ILS:2187182025-11-05T18:31:27Z2025-11-05T18:31:27ZSearles, George J. (George John), 1944-<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Lembah Pantai<br/>ISBN 9780321916785<br/>The leader's guide to managing people : how to use soft skills to get hard resultsent://SD_ILS/0/SD_ILS:2192402025-11-05T18:31:27Z2025-11-05T18:31:27ZBrent, Mike Dent, Fiona Elsa<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Jabatan<br/>ISBN 9780273779452<br/>Good leaders ask great questions : your foundation for successful leadershipent://SD_ILS/0/SD_ILS:2347012025-11-05T18:31:27Z2025-11-05T18:31:27ZMaxwell, John C.<br/>2014<br/>Perpustakaan Lembah Pantai<br/>ISBN 9781455548040<br/>Everybody writes : your go-to guide to creating ridiculously good contentent://SD_ILS/0/SD_ILS:2384542025-11-05T18:31:27Z2025-11-05T18:31:27ZHandley, Ann<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781118905555<br/>The pr professional's handbook : powerful,practical communicationsent://SD_ILS/0/SD_ILS:2402552025-11-05T18:31:27Z2025-11-05T18:31:27ZBlack,Caroline<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780749468422<br/>The inclusion imperative : how real inclusion creates better business and builds better societiesent://SD_ILS/0/SD_ILS:2402702025-11-05T18:31:27Z2025-11-05T18:31:27ZFrost, Stephen, 1977-<br/>2014<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780749471293<br/>The inclusion imperative : how real inclusion creates better business and builds better societiesent://SD_ILS/0/SD_ILS:2402722025-11-05T18:31:27Z2025-11-05T18:31:27ZFrost, Stephen, 1977-<br/>2014<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780749471293<br/>Giving effective feedback : check in regularly, handle tough conversations, bring out the bestent://SD_ILS/0/SD_ILS:2484422025-11-05T18:31:27Z2025-11-05T18:31:27Z2014<br/>Perpustakaan Medan Idaman Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN 9781625275424<br/>Global dexterity : how to adapt your behavior across cultures without losing yourself in the processent://SD_ILS/0/SD_ILS:1985522025-11-05T18:31:27Z2025-11-05T18:31:27ZMolinsky, Andy<br/>2013<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781422187272<br/>Visual leaders : new tools for visioning, management, & organization changeent://SD_ILS/0/SD_ILS:1989292025-11-05T18:31:27Z2025-11-05T18:31:27ZSibbet, David<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781118471654<br/>Global dexterity : how to adapt your behavior across cultures without losing yourself in the processent://SD_ILS/0/SD_ILS:1991172025-11-05T18:31:27Z2025-11-05T18:31:27ZMolinsky, Andy.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781422187272<br/>Investing between the lines : how to make smarter investment decisions by decoding CEO communicationsent://SD_ILS/0/SD_ILS:2009282025-11-05T18:31:27Z2025-11-05T18:31:27ZRittenhouse, L. J.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071714075<br/>The magic question : a simple question every leader dreams of answeringent://SD_ILS/0/SD_ILS:2014152025-11-05T18:31:27Z2025-11-05T18:31:27ZCottrell, David, 1953-<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780071806169<br/>Fashion marketing communicationsent://SD_ILS/0/SD_ILS:2077272025-11-05T18:31:27Z2025-11-05T18:31:27ZLea-Greenwood, Gaynor<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781405150606<br/>Art of explanation : making your ideas, products, and services easier to understandent://SD_ILS/0/SD_ILS:2090632025-11-05T18:31:27Z2025-11-05T18:31:27ZLeFever, Lee, 1973-<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781118374580<br/>The language of leaders : how top CEOs communicate to inspire, influence and achieve resultsent://SD_ILS/0/SD_ILS:2094382025-11-05T18:31:27Z2025-11-05T18:31:27ZMurray, Kevin, 1928-<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780749468125<br/>Crucial accountability : tools for resolving violated expectations, broken commitments, and bad behaviorent://SD_ILS/0/SD_ILS:2198612025-11-05T18:31:27Z2025-11-05T18:31:27ZPatterson, Kerry, 1946-<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071829311<br/>Great work : how to make a difference people loveent://SD_ILS/0/SD_ILS:2198672025-11-05T18:31:27Z2025-11-05T18:31:27ZSturt, David<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071818353<br/>Humble inquiry : the gentle art of asking instead of tellingent://SD_ILS/0/SD_ILS:2198692025-11-05T18:31:27Z2025-11-05T18:31:27ZSchein, Edgar H.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781609949815<br/>Conversational capacity : the secret to building successful teams that perform when the pressure is onent://SD_ILS/0/SD_ILS:2198512025-11-05T18:31:27Z2025-11-05T18:31:27ZWeber, Craig, author<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071807128<br/>Conversations that get results and inspire collaboration : engage your team, your peers, and your manager to take actionent://SD_ILS/0/SD_ILS:2198532025-11-05T18:31:27Z2025-11-05T18:31:27ZHayashi, Shawn Kent.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071805933<br/>The introverted leader : building on your quiet strengthent://SD_ILS/0/SD_ILS:2199152025-11-05T18:31:27Z2025-11-05T18:31:27ZKahnweiler, Jennifer B.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781609942007<br/>Stop talking, start communicating : counterintuitive secrets to success in business and in lifeent://SD_ILS/0/SD_ILS:2199282025-11-05T18:31:27Z2025-11-05T18:31:27ZTumlin, Geoffrey<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071813044<br/>The visual marketing revolution : 26 rules to help social media marketers connect the dotsent://SD_ILS/0/SD_ILS:2199952025-11-05T18:31:27Z2025-11-05T18:31:27ZDiamond, Stephanie<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780789748652<br/>Manager's guide to mobile learningent://SD_ILS/0/SD_ILS:2199322025-11-05T18:31:27Z2025-11-05T18:31:27ZEnders, Brenda J. author<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071811477<br/>GD express carrier berhad : a drive for excellence : how a culture of "continuous improvement" transforms GDEX from failure to Malaysia's Leading express carrierent://SD_ILS/0/SD_ILS:2207222025-11-05T18:31:27Z2025-11-05T18:31:27ZSoon, Philemon H. M, author<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN 9789834158613<br/>Komunikasi perniagaan : membina graduan mesra pelangganent://SD_ILS/0/SD_ILS:2261872025-11-05T18:31:27Z2025-11-05T18:31:27ZRahim Ellias Mariam M. Nor, 1956-, author.<br/>2013<br/>Perpustakaan Kuala Lumpur, Cawangan Muhibbah<br/>ISBN 9789671184516<br/>The power of understanding people : the key to strengthening relationships, increasing sales, and enhancing organizational performanceent://SD_ILS/0/SD_ILS:2135212025-11-05T18:31:27Z2025-11-05T18:31:27ZMitchell, Dave<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781118726839<br/>Power verbs for managers and executives : hundreds of verbs and phrases to communicate more dynamically and effectivelyent://SD_ILS/0/SD_ILS:2187272025-11-05T18:31:27Z2025-11-05T18:31:27ZFaulkner, Michael Lawrence.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780133158809<br/>Power verbs for career consultants, coaches, and mentors : hundreds of verbs and phrases to get the best out of your employees, teams, and clientsent://SD_ILS/0/SD_ILS:2187312025-11-05T18:31:27Z2025-11-05T18:31:27ZFaulkner, Michael Lawrence. Faulkner-Lunsford, Michelle.<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Jabatan<br/>ISBN 9780133154061<br/>Practical Statistics : A Handbook for Business Projectsent://SD_ILS/0/SD_ILS:2187542025-11-05T18:31:27Z2025-11-05T18:31:27ZBuglear, John Dr author<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780749468460<br/>Mobile strategy : how your company can win by embracing mobile technologiesent://SD_ILS/0/SD_ILS:2192162025-11-05T18:31:27Z2025-11-05T18:31:27ZNicol, Dirk<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780133094916<br/>How to speak so people listen : grab their attention and get your message heardent://SD_ILS/0/SD_ILS:2192292025-11-05T18:31:27Z2025-11-05T18:31:27ZClayton, Mike, author.<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Jabatan<br/>ISBN 9780273786375<br/>Work with meent://SD_ILS/0/SD_ILS:2505402025-11-05T18:31:27Z2025-11-05T18:31:27ZAnnis, Barbara Gray, John, 1951-, author<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780349405025<br/>Ethics in marketing and communications : towards a global perspectiveent://SD_ILS/0/SD_ILS:1915572025-11-05T18:31:27Z2025-11-05T18:31:27ZMcKinley, Mary M.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780230358553<br/>PR today : the authoritative guide to public relationsent://SD_ILS/0/SD_ILS:1915582025-11-05T18:31:27Z2025-11-05T18:31:27ZMorris, Trevor Goldsworthy, Simon<br/>2012 2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780230240094<br/>Dealing with people you can't stand : how to bring out the best in people at their worstent://SD_ILS/0/SD_ILS:1990082025-11-05T18:31:27Z2025-11-05T18:31:27ZBrinkman, Rick. Kirschner, Rick.<br/>2012<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Jabatan<br/>ISBN 9781259011535<br/>Perfect phrases for icebreakers : hundreds of ready-to-use phrases to set the stage for productive conversations, meetings, and eventsent://SD_ILS/0/SD_ILS:1809402025-11-05T18:31:27Z2025-11-05T18:31:27ZRunion, Meryl Windingland, Diane<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071783828<br/>The best damn management book ever : 9 keys to creating self-motivating high achieversent://SD_ILS/0/SD_ILS:1848782025-11-05T18:31:27Z2025-11-05T18:31:27ZGreshes, Warren, 1951-<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781118032329<br/>The social innovation imperative : create winning products, services, and programs that solve society's most pressing challengesent://SD_ILS/0/SD_ILS:1849672025-11-05T18:31:27Z2025-11-05T18:31:27ZBates, Sandra M.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071754996<br/>Perfect phrases for virtual teamwork : hundreds of ready-to-use phrases for fostering collaboration at a distanceent://SD_ILS/0/SD_ILS:1851792025-11-05T18:31:27Z2025-11-05T18:31:27ZRunion, Meryl. McDermott, Lynda C. (Lynda Caryl)<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071783842<br/>Real leaders don't boss : inspire, motivate, and earn respect from employees and watch your organization soarent://SD_ILS/0/SD_ILS:1855442025-11-05T18:31:27Z2025-11-05T18:31:27ZEich, Ritch K.<br/>2012<br/>Perpustakaan Kuala Lumpur Pustaka KL @ Keramat<br/>ISBN 9789833832651<br/>Communicate with confidence! : how to say it right the first time and every timeent://SD_ILS/0/SD_ILS:1859282025-11-05T18:31:27Z2025-11-05T18:31:27ZBooher, Dianna Daniels.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071770132<br/>People skills at workent://SD_ILS/0/SD_ILS:1862312025-11-05T18:31:27Z2025-11-05T18:31:27ZBerman, Evan M. Berman, Dira<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781420093858<br/>Damn good advice (for people with talent!) : how to unleash your creative potential by America's master communicatorent://SD_ILS/0/SD_ILS:1862482025-11-05T18:31:27Z2025-11-05T18:31:27ZLois, George<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780714863481<br/>Customer service management training 101 : quick and easy techniques that get great resultsent://SD_ILS/0/SD_ILS:1755232025-11-05T18:31:27Z2025-11-05T18:31:27ZEvenson, Renee, 1951-<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780814417157<br/>The body language of dating : read his signals, send your own, and get the guyent://SD_ILS/0/SD_ILS:2055932025-11-05T18:31:27Z2025-11-05T18:31:27ZReiman, Tonya<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781451624359<br/>Talk, Inc. : how trusted leaders use conversation to power their organizationsent://SD_ILS/0/SD_ILS:2155802025-11-05T18:31:27Z2025-11-05T18:31:27ZGroysberg, Boris. Slind, Michael.<br/>2012<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781422173336<br/>The power of infographics : using pictures to communicate and connect with your audienceent://SD_ILS/0/SD_ILS:2189882025-11-05T18:31:27Z2025-11-05T18:31:27ZSmiciklas, Mark<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780789749499<br/>Stories that move mountains : storytelling and visual design for persuasive presentationsent://SD_ILS/0/SD_ILS:2304762025-11-05T18:31:27Z2025-11-05T18:31:27ZSykes, M. R<br/>2012<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781118423998<br/>Perfect phrases for icebreakers : hundreds of ready-to-use phrases to set the stage for productive conversations, meetings, and eventsent://SD_ILS/0/SD_ILS:2389942025-11-05T18:31:27Z2025-11-05T18:31:27ZRunion, Meryl. Windingland, Diane.<br/>2012<br/>Perpustakaan Lembah Pantai<br/>ISBN 9789814646734<br/>The power of framing : creating the language of leadershipent://SD_ILS/0/SD_ILS:1413372025-11-05T18:31:27Z2025-11-05T18:31:27ZFairhurst, Gail Theus<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780470494523<br/>Questions that get results : Innovative ideas managers can ue to improve their team's performanceent://SD_ILS/0/SD_ILS:1421112025-11-05T18:31:27Z2025-11-05T18:31:27ZCherry, Paul<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780470767849<br/>Conversations for change : 12 ways to say it right when it matters mostent://SD_ILS/0/SD_ILS:1465162025-11-05T18:31:27Z2025-11-05T18:31:27ZHayashi, Shawn Kent.<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780071745284<br/>Perfect phrases for leadership development : hundreds of ready-to-use phrases for guiding employees to reach the next levelent://SD_ILS/0/SD_ILS:1465612025-11-05T18:31:27Z2025-11-05T18:31:27ZRunion, Meryl. Mack, Wendy<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780071750943<br/>Pitch anything : an innovative method for presenting, persuading and winning the dealent://SD_ILS/0/SD_ILS:1465642025-11-05T18:31:27Z2025-11-05T18:31:27ZKlaff, Oren.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071752855<br/>Please every customer : delivering stellar customer service across culturesent://SD_ILS/0/SD_ILS:1465652025-11-05T18:31:27Z2025-11-05T18:31:27ZLucas, Robert W.<br/>"A one-stop resource for delivering great customer service across any cultural boundary. As the economy globalizes, cultural boundaries in commerce are being erased -- which makes your customers an increasingly diverse group. In order to stay competitive, you need to be able to communicate with them clearly and effectively. Please Every Customer helps you create an environment in which everyone is recognized as a valuable component of the customer-provider chain. No other book addresses the issues as thoroughly or provides the kind of direct advice you need to ensure success. Please Every Customer teaches you how to: Communicate effectively Build trust across cultures Serve different genders Understand cultural nuances Provide service to customers of any age who speak English as a second language or has special needs Demographics are changing before our eyes. You need to prepare now for the future . . . because it's already here. Please Every Customer is your roadmap to the new world of customer service"--<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071748360<br/>How to say it : business to business selling : power words and strategies from the world's top sales expertsent://SD_ILS/0/SD_ILS:1879322025-11-05T18:31:27Z2025-11-05T18:31:27ZJames, Geoffrey<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780735204584<br/>Teknik terhebat menang-menangent://SD_ILS/0/SD_ILS:1952552025-11-05T18:31:27Z2025-11-05T18:31:27ZBrown, David Umi Kalsom Mohd Azuddin<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Sri Sabah Perpustakaan Kuala Lumpur, Cawangan Desa Tun Razak Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN 9789673691418<br/>The presentation secrets of Steve Jobsent://SD_ILS/0/SD_ILS:1637832025-11-05T18:31:27Z2025-11-05T18:31:27ZGallo, Carmine. Fatimah Radiah<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur, Cawangan Desa Tun Razak Perpustakaan Kuala Lumpur, Cawangan Gombak Setia<br/>ISBN 9789673691135<br/>New rules for today's workplaceent://SD_ILS/0/SD_ILS:1650822025-11-05T18:31:27Z2025-11-05T18:31:27ZLindsell-roberts, Sheryl<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780547428086<br/>Conversations that win the complex sale : using power messaging to create more opportunities, differentiate your solutions, and close more dealsent://SD_ILS/0/SD_ILS:1678082025-11-05T18:31:27Z2025-11-05T18:31:27ZPeterson, Erik Riesterer, Tim<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Gombak Setia Perpustakaan Kuala Lumpur, Cawangan Bandar Tun Razak<br/>ISBN 9780071750905<br/>The Rowers' code : a business parable how to pull together as a team-and win!ent://SD_ILS/0/SD_ILS:1677952025-11-05T18:31:27Z2025-11-05T18:31:27ZKrichko, Marilyn Rollinson, Jane<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Gombak Setia<br/>ISBN 9781601631657<br/>The Dentsu way : 9 lessons for innovation in marketing from the world's leading advertising agencyent://SD_ILS/0/SD_ILS:1682662025-11-05T18:31:27Z2025-11-05T18:31:27ZSugiyama, Kotaro. Andree, Tim.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071748124<br/>Superconnect : how the best connections in business and life are the ones you least expectent://SD_ILS/0/SD_ILS:1694862025-11-05T18:31:27Z2025-11-05T18:31:27ZKoch, Richard, 1950-<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780349122311<br/>Designing the networked organizationent://SD_ILS/0/SD_ILS:1852102025-11-05T18:31:27Z2025-11-05T18:31:27ZEverett , Ken<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781606491959<br/>Managing the mobile workforce : leading, building, and sustaining virtual teamsent://SD_ILS/0/SD_ILS:1858672025-11-05T18:31:27Z2025-11-05T18:31:27ZClemons, David Kroth, Michael S.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071742207<br/>Perfect phrases for conflict resolution : hundreds of ready-to-use phrases for encouraging a more productive and efficient work environmentent://SD_ILS/0/SD_ILS:1858912025-11-05T18:31:27Z2025-11-05T18:31:27ZPolsky, Lawrence. Gerschel, Antoine.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071756167<br/>Perfect phrases for managers and supervisors : hundreds of ready-to-use phrases for any management situationent://SD_ILS/0/SD_ILS:1858952025-11-05T18:31:27Z2025-11-05T18:31:27ZRunion, Meryl<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071742313<br/>Lead with LUV : a different way to create real successent://SD_ILS/0/SD_ILS:1725652025-11-05T18:31:27Z2025-11-05T18:31:27ZBlanchard, Kenneth H. Barrett, Colleen<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780137039746<br/>Overload! : How Too Much Information is Hazardous to your Organizationent://SD_ILS/0/SD_ILS:1753252025-11-05T18:31:27Z2025-11-05T18:31:27ZSpira, Jonathan B., 1961-<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780470879603<br/>The cultural intelligence difference : master the one skill you can't do without in today's global economyent://SD_ILS/0/SD_ILS:1755242025-11-05T18:31:27Z2025-11-05T18:31:27ZLivermore, David A., 1967-<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780814417065<br/>Komunikasi untuk pembangunan sumber manusiaent://SD_ILS/0/SD_ILS:1770122025-11-05T18:31:27Z2025-11-05T18:31:27ZHashim Fauzy Yaacob<br/>2011<br/>Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Lembah Pantai<br/>ISBN 9789835207730<br/>Technology at the margins : how IT meets the needs of emerging marketsent://SD_ILS/0/SD_ILS:1471312025-11-05T18:31:27Z2025-11-05T18:31:27ZChutani, Sailesh, 1964- Aalami, Jessica Rothenberg, 1972- Badshah, Akhtar.<br/>"Remain competitive by offering more accessible, affordable, and relevant information technologies that meet mass-market needs Technology at the Margins demonstrates that by making IT more accessible, affordable, and relevant, new mass markets can be opened. Based on solid insights generated in key areas of health, education, finance and the environment, the book offers practical recommendations and insights from world leaders, innovators, practitioners and new users of emergent technologies. Offers recommendations on how companies can ensure their own competitiveness by offering more accessible, affordable, and relevant information technologies to support mass market needs Suggests practical recommendations and insights from world leaders, innovators, practitioners and new users of emergent technologies Challenges businesses to rethink their uses of existing technologies Technology at the Margins will be of interest to decision makers in the private, public and nonprofit sectors who are interested in opportunities offered by IT in meeting the needs of those at the base of the worlds economic pyramid."--Provided by publisher.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780470639979<br/>You can't lead with your feet on the desk : building relationships, breaking down barriers, and delivering profitsent://SD_ILS/0/SD_ILS:1473042025-11-05T18:31:27Z2025-11-05T18:31:27ZFuller, Edwin D., 1945-<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780470879610<br/>The elements of power : lessons on leadership and influenceent://SD_ILS/0/SD_ILS:1481612025-11-05T18:31:27Z2025-11-05T18:31:27ZBacon, Terry R.<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780814415115<br/>Harvard business review on communicating effectively.ent://SD_ILS/0/SD_ILS:1481822025-11-05T18:31:27Z2025-11-05T18:31:27Z2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781422162514<br/>The old rules of marketing are dead : 6 new rules to reinvent your brand & reignite your businessent://SD_ILS/0/SD_ILS:1483792025-11-05T18:31:27Z2025-11-05T18:31:27ZPearson, Timothy R.<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780071762557<br/>Capital and affects : the politics of the language economyent://SD_ILS/0/SD_ILS:2060032025-11-05T18:31:27Z2025-11-05T18:31:27ZMarazzi, Christian. Mecchia, Giuseppina, 1962-<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781584351030<br/>Visual teams : graphic tools for commitment, innovation, & high performanceent://SD_ILS/0/SD_ILS:2088732025-11-05T18:31:27Z2025-11-05T18:31:27ZSibbet, David.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781118077436<br/>Listening : english for businessent://SD_ILS/0/SD_ILS:2247682025-11-05T18:31:27Z2025-11-05T18:31:27ZBadger Ian<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780007423217<br/>Engling for business Speakingent://SD_ILS/0/SD_ILS:2247952025-11-05T18:31:27Z2025-11-05T18:31:27ZSchofield, James Osborn, Anna, 1974-<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780007423231<br/>Engling for business Speakingent://SD_ILS/0/SD_ILS:2250662025-11-05T18:31:27Z2025-11-05T18:31:27ZSchofield, James Osborn, Anna, 1974-<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780007423231<br/>Listening : english for businessent://SD_ILS/0/SD_ILS:2250672025-11-05T18:31:27Z2025-11-05T18:31:27ZBadger, Ian<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780007423217<br/>20 minutes to a top performer : Three fast and effective conversations to motivate, develop, and engage your employeesent://SD_ILS/0/SD_ILS:1238662025-11-05T18:31:27Z2025-11-05T18:31:27ZVengel, Alan.<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071629317<br/>Mega Leader MLM : bimbing dan komunikasient://SD_ILS/0/SD_ILS:1299942025-11-05T18:31:27Z2025-11-05T18:31:27ZRozani Pawan Chek<br/>2010<br/>Perpustakaan Lembah Pantai<br/>ISBN 9789675226779<br/>Mega Leader MLM : bimbing dan komunikasient://SD_ILS/0/SD_ILS:1302742025-11-05T18:31:27Z2025-11-05T18:31:27ZRozani Pawan Chek<br/>2010<br/>Perpustakaan Jabatan<br/>ISBN 9789675226779<br/>Leading with cultural intelligenceent://SD_ILS/0/SD_ILS:1306102025-11-05T18:31:27Z2025-11-05T18:31:27ZLivermore, David A., 1967-<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780814414873<br/>Mega Leader MLM : prospek dan tajaent://SD_ILS/0/SD_ILS:1331052025-11-05T18:31:27Z2025-11-05T18:31:27ZRozani Pawan Chek<br/>2010<br/>Perpustakaan Kuala Lumpur, Cawangan Gombak Setia Perpustakaan Internet Bergerak Perpustakaan Jabatan Perpustakaan Lembah Pantai<br/>ISBN 9789675226762<br/>Talking minutes of meetingsent://SD_ILS/0/SD_ILS:1353462025-11-05T18:31:27Z2025-11-05T18:31:27ZGutmann, Joanna<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780749456573<br/>Talking minutes of meetingsent://SD_ILS/0/SD_ILS:1359232025-11-05T18:31:27Z2025-11-05T18:31:27ZGutmann, Joanna<br/>2010<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780749456573<br/>Perfect phrases for communicating change : hundreds of ready-to-use phrases for maintaining focus and productivity during organizational changeent://SD_ILS/0/SD_ILS:1465572025-11-05T18:31:27Z2025-11-05T18:31:27ZPolsky, Lawrence Gerschel, Antoine<br/>2010<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780071738316<br/>15 teknik pemasaran SMSent://SD_ILS/0/SD_ILS:1609362025-11-05T18:31:27Z2025-11-05T18:31:27ZIrwan Dahnil<br/>2010<br/>Perpustakaan Kuala Lumpur, Cawangan Gombak Setia Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur, Cawangan Sri Sabah Perpustakaan Jabatan Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9789675226786<br/>Everyone communicates, few connectent://SD_ILS/0/SD_ILS:1637742025-11-05T18:31:27Z2025-11-05T18:31:27ZMaxwell, John C 1947- Normah Mohd. Sir<br/>2010<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur, Cawangan Desa Tun Razak Perpustakaan Kuala Lumpur, Cawangan Gombak Setia<br/>ISBN 9789673690909<br/>Speaking your way to successent://SD_ILS/0/SD_ILS:1684902025-11-05T18:31:27Z2025-11-05T18:31:27ZLindsell-roberts, Sheryl<br/>2010<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Gombak Setia Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780547255187<br/>Soft skills: the what, the why, the howent://SD_ILS/0/SD_ILS:1689562025-11-05T18:31:27Z2025-11-05T18:31:27ZNik Safiah Nik Ismail<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789679429312<br/>Gelagat organisasi satu pendekatan strategikent://SD_ILS/0/SD_ILS:1691962025-11-05T18:31:27Z2025-11-05T18:31:27ZAb. Aziz Yusof<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789675311307<br/>Just listen : discover the secret to getting through to absolutely anyoneent://SD_ILS/0/SD_ILS:2381092025-11-05T18:31:27Z2025-11-05T18:31:27ZGoulston, Mark<br/>2010<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780814436479<br/>The connectors: how the worlds most successful businesspeople build relationship and win clients for lifeent://SD_ILS/0/SD_ILS:1308042025-11-05T18:31:27Z2025-11-05T18:31:27ZKuzmeski, Mariberth<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780470488188<br/>Peluang meraih wang di internetent://SD_ILS/0/SD_ILS:1419312025-11-05T18:31:27Z2025-11-05T18:31:27ZHidayat, Taufik<br/>2009 2008 2007 2006 2005<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789673713028<br/>Kamus komunikasi korporatent://SD_ILS/0/SD_ILS:1811702025-11-05T18:31:27Z2025-11-05T18:31:27Z2009<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789834602451<br/>Aku jane kau tarzan : mendamaikan pertelingkahan jantina dalam rimba korporatent://SD_ILS/0/SD_ILS:735332025-11-05T18:31:27Z2025-11-05T18:31:27Z2009 2008 2007 2006 2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789831971147<br/>Briliant answers to tough interview questions : Smart answers to whatever they can throw at youent://SD_ILS/0/SD_ILS:1041122025-11-05T18:31:27Z2025-11-05T18:31:27ZHodgson, Susan<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur<br/>ISBN 9780273714644<br/>Persuasion IQ : the 10 skills you need to get exactly what you wantent://SD_ILS/0/SD_ILS:1148922025-11-05T18:31:27Z2025-11-05T18:31:27ZMortensen, Kurt W.<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780814409930<br/>Effective business letters : a guide to all forms of business correspondenceent://SD_ILS/0/SD_ILS:1321852025-11-05T18:31:27Z2025-11-05T18:31:27ZNandy, Milon<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789679784510<br/>10 steps to successful facilitation / American Society for Training & Development.ent://SD_ILS/0/SD_ILS:2013512025-11-05T18:31:27Z2025-11-05T18:31:27Z2008<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781562865382<br/>Perfect phrases for dealing with difficult situations at work : hundreds of ready-to-use phrases for coming out on top even in the toughest office conditionsent://SD_ILS/0/SD_ILS:1851802025-11-05T18:31:27Z2025-11-05T18:31:27ZBenjamin, Susan, 1957-<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071597326<br/>Perfect phrases for dealing with difficult situations at work : hundreds of ready-to-use phrases for coming out on top even in the toughest office conditionsent://SD_ILS/0/SD_ILS:2392302025-11-05T18:31:27Z2025-11-05T18:31:27ZBenjamin, Susan, 1957-<br/>2008<br/>Perpustakaan Lembah Pantai<br/>ISBN 9789814646697<br/>Persembahan hebat dengan power pointent://SD_ILS/0/SD_ILS:913502025-11-05T18:31:27Z2025-11-05T18:31:27ZSyahrul Nizam Junaini<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789833585847<br/>The first-time manager's guide to team buildingent://SD_ILS/0/SD_ILS:923802025-11-05T18:31:27Z2025-11-05T18:31:27ZTopchik, Gary S.<br/>2007<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur<br/>ISBN 9780814474297<br/>Effective communicationsent://SD_ILS/0/SD_ILS:951942025-11-05T18:31:27Z2025-11-05T18:31:27ZShipside, Steve<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781405317535<br/>Marketing Communicationsn : a European perspectiveent://SD_ILS/0/SD_ILS:1039012025-11-05T18:31:27Z2025-11-05T18:31:27ZPelsmacker, Patrick De Geuens, Maggie Bergh, Joeri Van den<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780273706939<br/>Peak performance : grammar and mechanics 2.0ent://SD_ILS/0/SD_ILS:878362025-11-05T18:31:27Z2025-11-05T18:31:27ZThill, John V.<br/>2007 2006<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780131497009<br/>Integrated marketing communications in advertising and promotionent://SD_ILS/0/SD_ILS:1188902025-11-05T18:31:27Z2025-11-05T18:31:27ZShimp<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780324408089<br/>International public relations negotiating culture, identity, and powerent://SD_ILS/0/SD_ILS:1102722025-11-05T18:31:27Z2025-11-05T18:31:27ZCurtin, Patricia A. (Patricia Ann 1955-<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781412914147<br/>Dealing with difficult people : 24 lessons to bring out the best in everyoneent://SD_ILS/0/SD_ILS:2199362025-11-05T18:31:27Z2025-11-05T18:31:27ZBrinkman, Rick. Kirschner, Rick.<br/>2006<br/>Perpustakaan Kuala Lumpur Perpustakaan Jabatan<br/>ISBN 9780071823302<br/>Creative We change I-Thinking to WE-Thinking build a healthy, thriving organizationent://SD_ILS/0/SD_ILS:737862025-11-05T18:31:27Z2025-11-05T18:31:27ZGlaser , Judith E.<br/>2005<br/>Perpustakaan Jabatan<br/>ISBN 9789833246663<br/>Business information management : improving performance using information systemsent://SD_ILS/0/SD_ILS:437792025-11-05T18:31:27Z2025-11-05T18:31:27ZChaffrey, Dave Wood, Steve<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780273686552<br/>The loyalty advantage: essential steps to energize your company, your customers, your brand.ent://SD_ILS/0/SD_ILS:703202025-11-05T18:31:27Z2025-11-05T18:31:27ZDurkin, Dianne<br/>2005<br/>Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN 9780814408179<br/>The five paths to persuasion : the art of selling your messageent://SD_ILS/0/SD_ILS:467102025-11-05T18:31:27Z2025-11-05T18:31:27ZMiller, Robert B. Williams, Gary A Hayashi, Alden M.<br/>2004<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780446532396<br/>Powerful reports and proposalsent://SD_ILS/0/SD_ILS:479232025-11-05T18:31:27Z2025-11-05T18:31:27ZForsyth, Patrick<br/>2003<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780749440015<br/>Power talk: using language to build authority and influenceent://SD_ILS/0/SD_ILS:44682025-11-05T18:31:27Z2025-11-05T18:31:27ZMcGinty, Sarah Myers<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780446678124<br/>Visual consumptionent://SD_ILS/0/SD_ILS:107042025-11-05T18:31:27Z2025-11-05T18:31:27ZSchroeder, Jonathan E.<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780415244244<br/>Successful manager's handbookent://SD_ILS/0/SD_ILS:1347992025-11-05T18:31:27Z2025-11-05T18:31:27Z2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781405341554<br/>M-Business : the race to mobilityent://SD_ILS/0/SD_ILS:98502025-11-05T18:31:27Z2025-11-05T18:31:27ZKalakota, Ravi Robinson, Marcia<br/>2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071380782<br/>Bionic eteamworkent://SD_ILS/0/SD_ILS:111962025-11-05T18:31:27Z2025-11-05T18:31:27ZKostner, Jaclyn<br/>2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780793148349<br/>Marketing communicationsent://SD_ILS/0/SD_ILS:201802025-11-05T18:31:27Z2025-11-05T18:31:27ZDe Pelsmacker, Patrick Geuens, Maggie Bergh, Joeri Van den<br/>2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780273638711<br/>Competing globally : Mastering multicultural management and negotiationsent://SD_ILS/0/SD_ILS:223742025-11-05T18:31:27Z2025-11-05T18:31:27ZElashmawi, Farid<br/>2001<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Muhibbah<br/>ISBN 9780877193715<br/>Communicating effectivelyent://SD_ILS/0/SD_ILS:318412025-11-05T18:31:27Z2025-11-05T18:31:27ZArrendondo, Lani<br/>2000<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071364294<br/>The managers's guide to business writingent://SD_ILS/0/SD_ILS:318262025-11-05T18:31:27Z2025-11-05T18:31:27ZSparks, Suzanne D.<br/>1999<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780070718678<br/>Advertising communications and promotion managementent://SD_ILS/0/SD_ILS:618082025-11-05T18:31:27Z2025-11-05T18:31:27Z1996<br/>Perpustakaan Kuala Lumpur, Cawangan Sri Sabah<br/>ISBN 9780070539433<br/>Top performanceent://SD_ILS/0/SD_ILS:1766292025-11-05T18:31:27Z2025-11-05T18:31:27ZZiglar, Zig.<br/>1986<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780425099735<br/>Eeryone Communicates, Few Connectent://SD_ILS/0/SD_ILS:2669962025-11-05T18:31:27Z2025-11-05T18:31:27ZMaxwell, John C.<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780529116062<br/>