Search Results for Communication -- Management - Narrowed by: EnglishSirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dCommunication$002b$002b--$002b$002bManagement$0026qf$003dLANGUAGE$002509Language$002509ENG$002509English$0026ps$003d300?dt=list2026-10-06T21:50:08ZCOMMUNICATION MANAGEMENTent://SD_ILS/0/SD_ILS:1712362026-10-06T21:50:08Z2026-10-06T21:50:08ZIslamic best practices : communication skills & management performanceent://SD_ILS/0/SD_ILS:2491032026-10-06T21:50:08Z2026-10-06T21:50:08ZSiti Akmar Abu Samah Posiah Mohd Isa Ghafarullahuddin Che Din<br/>2013<br/>Perpustakaan Medan Idaman Perpustakaan Kuala Lumpur, Cawangan Sri Pantai Perpustakaan Kuala Lumpur, Cawangan Gombak Setia Perpustakaan Internet Bergerak<br/>ISBN 9789834109578<br/>Crisis communication and crisis management : an ethical practiceent://SD_ILS/0/SD_ILS:2521802026-10-06T21:50:08Z2026-10-06T21:50:08ZPearson,Yvette E ; St John, Burton<br/>2017<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781483316147<br/>Effective communication : the most important management skill of allent://SD_ILS/0/SD_ILS:1359492026-10-06T21:50:08Z2026-10-06T21:50:08ZAdair, john<br/>2009<br/>Perpustakaan Jabatan<br/>ISBN 9780330504263<br/>Crisis Controlent://SD_ILS/0/SD_ILS:3040102026-10-06T21:50:08Z2026-10-06T21:50:08ZL. Thomas,Rachael<br/>2022<br/>Perpustakaan Kuala Lumpur (Kanak-Kanak)<br/>ISBN 9781532195570<br/>Listen up! : how to tune in to customers and turn down the noiseent://SD_ILS/0/SD_ILS:2860792026-10-06T21:50:08Z2026-10-06T21:50:08ZMangia ,Karen<br/>2021<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781119723851<br/>Leading in tough times : overcome even the greatest challenges with courage and confidenceent://SD_ILS/0/SD_ILS:2842062026-10-06T21:50:08Z2026-10-06T21:50:08ZMaxwell, John C<br/>2021<br/>Perpustakaan Kuala Lumpur, Cawangan Muhibbah<br/>ISBN 9781546029380<br/>A world without email / reimagining work in an age of communication overloadent://SD_ILS/0/SD_ILS:3043202026-10-06T21:50:08Z2026-10-06T21:50:08ZNewport, Cal<br/>2021<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Muhibbah Perpustakaan Kuala Lumpur, Cawangan Desa Tun Razak Perpustakaan Kuala Lumpur, Cawangan Gombak Setia<br/>ISBN 9780593332603<br/>Essential Communication Skills In The Workplaceent://SD_ILS/0/SD_ILS:2611022026-10-06T21:50:08Z2026-10-06T21:50:08ZRanjethamoney, Angeline Vijayarajoo, Selvarani, Jasmine Emmanuel, author. Sathiyaperba Subramaniam, author. Leong, Irene Yoke Chu, author. Roslina Mohd. Jani, author.<br/>2019<br/>Perpustakaan Kuala Lumpur Perpustakaan Jabatan Perpustakaan Medan Idaman Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Lembah Pantai<br/>ISBN 9789673635771<br/>The Story Factorent://SD_ILS/0/SD_ILS:2735542026-10-06T21:50:08Z2026-10-06T21:50:08ZSimmons, Annette<br/>2019<br/>Perpustakaan Medan Idaman Perpustakaan Lembah Pantai<br/>ISBN 9781541673496<br/>Libraries That Learn : Keys to Managing Organizational Knowledgeent://SD_ILS/0/SD_ILS:2769292026-10-06T21:50:08Z2026-10-06T21:50:08ZBartlett, Jennifer A<br/>2019<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838918319<br/>Good Charts Workbook : Tips, Tools, And Exercises For Making Better Data Visualizationsent://SD_ILS/0/SD_ILS:2712902026-10-06T21:50:08Z2026-10-06T21:50:08ZBerinato, Scott<br/>2019<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Lembah Pantai Perpustakaan Medan Idaman<br/>ISBN 9781633696174<br/>36 Essential Structures, Common Mistakes, Tips & Samples For E-Mail Writingent://SD_ILS/0/SD_ILS:2887852026-10-06T21:50:08Z2026-10-06T21:50:08ZMohd. Azmi Yaakub, author.<br/>2019<br/>Pustaka KL @ Keramat<br/>ISBN 9789671679869<br/>Change Management And Organizational Developmentent://SD_ILS/0/SD_ILS:2612222026-10-06T21:50:08Z2026-10-06T21:50:08ZRaina,Ratan<br/>2018<br/>ISBN 9789352806881<br/>Impromptu Leading In The Momentent://SD_ILS/0/SD_ILS:2562652026-10-06T21:50:08Z2026-10-06T21:50:08ZHumphrey, Judith<br/>2018<br/>Perpustakaan Jabatan<br/>ISBN 9781119286752<br/>Smart Teams : Communicate, Congregate, Collaborate How To Work Better Togetherent://SD_ILS/0/SD_ILS:2564572026-10-06T21:50:08Z2026-10-06T21:50:08ZCrowley, Dermot<br/>2018<br/>Perpustakaan Jabatan<br/>ISBN 9780730350033<br/>Speak Like A CEO Secrets For Commanding Attention And Getting Resultsent://SD_ILS/0/SD_ILS:2563812026-10-06T21:50:08Z2026-10-06T21:50:08ZBates, Suzanne<br/>2018<br/>Perpustakaan Jabatan<br/>ISBN 9781260117486<br/>Crisis Comunication : Case Studies And Lessons Learned From International Disastersent://SD_ILS/0/SD_ILS:2672722026-10-06T21:50:08Z2026-10-06T21:50:08ZBrataas, Kjell.<br/>2018<br/>Perpustakaan Jabatan<br/>ISBN 9781498751346<br/>Sell with a story : how to caputure attention, build trust, and close the saleent://SD_ILS/0/SD_ILS:2444142026-10-06T21:50:08Z2026-10-06T21:50:08ZSmith, Paul, 1967 July 3-, author<br/>2017<br/>Perpustakaan Medan Idaman<br/>ISBN 9780814437117<br/>The Storyteller's Secretent://SD_ILS/0/SD_ILS:2739942026-10-06T21:50:08Z2026-10-06T21:50:08ZGallo,Carmine<br/>2017<br/>Perpustakaan Kuala Lumpur Perpustakaan Medan Idaman<br/>ISBN 9781509814763<br/>Collaborating With The Enemy : How To Work With People You Don't Agree With Or Like Or Trustent://SD_ILS/0/SD_ILS:2562482026-10-06T21:50:08Z2026-10-06T21:50:08ZKahane, Adam<br/>2017<br/>ISBN 9781626568228<br/>The High Potential Leader : How to Grow Fast, Take on New Responsibilities, and Make an Impactent://SD_ILS/0/SD_ILS:2569332026-10-06T21:50:08Z2026-10-06T21:50:08ZCharan,Ram; Willigan,Geri<br/>2017<br/>Perpustakaan Jabatan<br/>ISBN 9781119286950<br/>Effective Difficult Conversations : A Step-By-Step Guideent://SD_ILS/0/SD_ILS:2690792026-10-06T21:50:08Z2026-10-06T21:50:08ZSoehner, Catherine<br/>2017<br/>ISBN 9780838914953<br/>Illuminateent://SD_ILS/0/SD_ILS:2350122026-10-06T21:50:08Z2026-10-06T21:50:08ZDuarte, Nancy<br/>2016<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781101980163<br/>Turning Gen Y on : what every leader needs to know about recruiting and retaining the millennialsent://SD_ILS/0/SD_ILS:2405112026-10-06T21:50:08Z2026-10-06T21:50:08ZNeubronner, Marion<br/>2016<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9789810983208<br/>Office matters : english for office managementent://SD_ILS/0/SD_ILS:2430922026-10-06T21:50:08Z2026-10-06T21:50:08Z2016<br/>Perpustakaan Kuala Lumpur Perpustakaan Medan Idaman Perpustakaan Jabatan<br/>ISBN 9781911523086<br/>Audit komunikasi organisasient://SD_ILS/0/SD_ILS:2497822026-10-06T21:50:08Z2026-10-06T21:50:08ZRosli Mohammed<br/>2016<br/>Perpustakaan Kuala Lumpur Perpustakaan Medan Idaman<br/>ISBN 9789670876399<br/>Compassionism : Helping Business Leaders Create Engaged Teams And Happy Peopleent://SD_ILS/0/SD_ILS:2591732026-10-06T21:50:08Z2026-10-06T21:50:08ZChahel, Kavitha<br/>2016<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781784520946<br/>How to deal with difficult people : smart tactics for overcoming the problem people in your lifeent://SD_ILS/0/SD_ILS:2281692026-10-06T21:50:08Z2026-10-06T21:50:08ZHasson, Gill<br/>2015<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Muhibbah Perpustakaan Kuala Lumpur, Cawangan Bandar Tun Razak Perpustakaan Kuala Lumpur, Cawangan Gombak Setia Perpustakaan Kuala Lumpur, Cawangan Desa Tun Razak<br/>ISBN 9780857085672<br/>Top dog : impress and influence everyone you meetent://SD_ILS/0/SD_ILS:2304452026-10-06T21:50:08Z2026-10-06T21:50:08ZBounds, Andy Ruttle, Richard author<br/>2015<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780857086099<br/>The frontline leader : building a high-performance organization from the ground upent://SD_ILS/0/SD_ILS:2304852026-10-06T21:50:08Z2026-10-06T21:50:08ZVan Gorder, Chris, author<br/>2015<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781118933343<br/>Presentation advantage : how to inform and persuade any audienceent://SD_ILS/0/SD_ILS:2380142026-10-06T21:50:08Z2026-10-06T21:50:08ZKogon, Kory<br/>2015<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781941631218<br/>How to have that difficult conversation : gaining the skills for honest and meaningful communicationent://SD_ILS/0/SD_ILS:2380682026-10-06T21:50:08Z2026-10-06T21:50:08ZCloud, Henry Townsend, John Sims, 1952- author.<br/>2015<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780310342564<br/>The 27 challenges managers face : step-by-step solutions to (nearly) all of your management problemsent://SD_ILS/0/SD_ILS:2245672026-10-06T21:50:08Z2026-10-06T21:50:08ZTulgan, Bruce.<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781118725597<br/>Internal communications : a manual for practitionersent://SD_ILS/0/SD_ILS:2260242026-10-06T21:50:08Z2026-10-06T21:50:08ZFitzPatrick, Liam, author Mounter, Pamela Valskov, Klavs, author<br/>2014<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780749469320<br/>Communicate to Inspire : A Guide for Leadersent://SD_ILS/0/SD_ILS:2261482026-10-06T21:50:08Z2026-10-06T21:50:08ZMurray, Kevin author<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780749468149<br/>Highly recommended : harnessing the power of word of mouth and social media to build your brand and your businessent://SD_ILS/0/SD_ILS:2103012026-10-06T21:50:08Z2026-10-06T21:50:08ZRand, Paul M.<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Jabatan<br/>ISBN 9780071816212<br/>Difficult conversationsent://SD_ILS/0/SD_ILS:2129762026-10-06T21:50:08Z2026-10-06T21:50:08ZManser, Martin<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Jabatan Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781471801662<br/>The most powerful brand on earth : how to transform teams, empower employees, integrate partners and mobilize customers to beat the competition in digital and social mediaent://SD_ILS/0/SD_ILS:2158852026-10-06T21:50:08Z2026-10-06T21:50:08ZBoudreaux, Chris, author Emerick, Susan F., author<br/>2014<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780133115390<br/>The leader's guide to managing people : how to use soft skills to get hard resultsent://SD_ILS/0/SD_ILS:2192402026-10-06T21:50:08Z2026-10-06T21:50:08ZBrent, Mike Dent, Fiona Elsa<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Jabatan<br/>ISBN 9780273779452<br/>Power cues : the subtle science of leading groups, persuading others, and maximizing your personal impactent://SD_ILS/0/SD_ILS:2313962026-10-06T21:50:08Z2026-10-06T21:50:08ZMorgan, Nick<br/>2014<br/>ISBN 9781422193501<br/>Jump-starting a career in health information, communication & record keepingent://SD_ILS/0/SD_ILS:2320632026-10-06T21:50:08Z2026-10-06T21:50:08ZNagle, Jeanne<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781477716922<br/>Good leaders ask great questions : your foundation for successful leadershipent://SD_ILS/0/SD_ILS:2347012026-10-06T21:50:08Z2026-10-06T21:50:08ZMaxwell, John C.<br/>2014<br/>Perpustakaan Lembah Pantai<br/>ISBN 9781455548040<br/>Giving effective feedback : check in regularly, handle tough conversations, bring out the bestent://SD_ILS/0/SD_ILS:2484422026-10-06T21:50:08Z2026-10-06T21:50:08Z2014<br/>Perpustakaan Medan Idaman Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN 9781625275424<br/>HOW TO MANAGE PEOPLE : COMMUNICATION MOTIVATION ATTITUDES SUCCESS CULTURE RELATIONSHIPS REWARDSent://SD_ILS/0/SD_ILS:2879432026-10-06T21:50:08Z2026-10-06T21:50:08ZMaloney, Kieran, author. Stanford, Paul, author.<br/>2014 2010<br/>Pustaka KL @ Keramat<br/>ISBN 9789670610269<br/>Global dexterity : how to adapt your behavior across cultures without losing yourself in the processent://SD_ILS/0/SD_ILS:1985522026-10-06T21:50:08Z2026-10-06T21:50:08ZMolinsky, Andy<br/>2013<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781422187272<br/>Visual leaders : new tools for visioning, management, & organization changeent://SD_ILS/0/SD_ILS:1989292026-10-06T21:50:08Z2026-10-06T21:50:08ZSibbet, David<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781118471654<br/>Global dexterity : how to adapt your behavior across cultures without losing yourself in the processent://SD_ILS/0/SD_ILS:1991172026-10-06T21:50:08Z2026-10-06T21:50:08ZMolinsky, Andy.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781422187272<br/>The magic question : a simple question every leader dreams of answeringent://SD_ILS/0/SD_ILS:2014152026-10-06T21:50:08Z2026-10-06T21:50:08ZCottrell, David, 1953-<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780071806169<br/>Cross-cultural management : a Malaysian perspectiveent://SD_ILS/0/SD_ILS:2015532026-10-06T21:50:08Z2026-10-06T21:50:08ZIbrahim Zahari<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789670357171<br/>HBR's 10 must reads on communicationent://SD_ILS/0/SD_ILS:2077062026-10-06T21:50:08Z2026-10-06T21:50:08Z2013<br/>Perpustakaan Kuala Lumpur Pustaka KL @ Keramat<br/>ISBN 9781422189863<br/>The language of leaders : how top CEOs communicate to inspire, influence and achieve resultsent://SD_ILS/0/SD_ILS:2094382026-10-06T21:50:08Z2026-10-06T21:50:08ZMurray, Kevin, 1928-<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780749468125<br/>Crucial accountability : tools for resolving violated expectations, broken commitments, and bad behaviorent://SD_ILS/0/SD_ILS:2198612026-10-06T21:50:08Z2026-10-06T21:50:08ZPatterson, Kerry, 1946-<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071829311<br/>Great work : how to make a difference people loveent://SD_ILS/0/SD_ILS:2198672026-10-06T21:50:08Z2026-10-06T21:50:08ZSturt, David<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071818353<br/>Conversational capacity : the secret to building successful teams that perform when the pressure is onent://SD_ILS/0/SD_ILS:2198512026-10-06T21:50:08Z2026-10-06T21:50:08ZWeber, Craig, author<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071807128<br/>Conversations that get results and inspire collaboration : engage your team, your peers, and your manager to take actionent://SD_ILS/0/SD_ILS:2198532026-10-06T21:50:08Z2026-10-06T21:50:08ZHayashi, Shawn Kent.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071805933<br/>I hear you : repair communication breakdowns, negotiate successfully, and build consensus... in three simple stepsent://SD_ILS/0/SD_ILS:2199022026-10-06T21:50:08Z2026-10-06T21:50:08ZEbenstein, Donny<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780814432198<br/>Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at workent://SD_ILS/0/SD_ILS:2110062026-10-06T21:50:08Z2026-10-06T21:50:08ZGrandey, Alicia Diefendorff, James Rupp, Deborah E., 1975-<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781848729490<br/>Power verbs for managers and executives : hundreds of verbs and phrases to communicate more dynamically and effectivelyent://SD_ILS/0/SD_ILS:2187272026-10-06T21:50:08Z2026-10-06T21:50:08ZFaulkner, Michael Lawrence.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780133158809<br/>Power verbs for career consultants, coaches, and mentors : hundreds of verbs and phrases to get the best out of your employees, teams, and clientsent://SD_ILS/0/SD_ILS:2187312026-10-06T21:50:08Z2026-10-06T21:50:08ZFaulkner, Michael Lawrence. Faulkner-Lunsford, Michelle.<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Jabatan<br/>ISBN 9780133154061<br/>Mobile strategy : how your company can win by embracing mobile technologiesent://SD_ILS/0/SD_ILS:2192162026-10-06T21:50:08Z2026-10-06T21:50:08ZNicol, Dirk<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780133094916<br/>Guide to managerial communication : effective business writing and speakingent://SD_ILS/0/SD_ILS:1899462026-10-06T21:50:08Z2026-10-06T21:50:08ZMunter, Mary.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780132147712<br/>Dealing with people you can't stand : how to bring out the best in people at their worstent://SD_ILS/0/SD_ILS:1990082026-10-06T21:50:08Z2026-10-06T21:50:08ZBrinkman, Rick. Kirschner, Rick.<br/>2012<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Jabatan<br/>ISBN 9781259011535<br/>The best damn management book ever : 9 keys to creating self-motivating high achieversent://SD_ILS/0/SD_ILS:1848782026-10-06T21:50:08Z2026-10-06T21:50:08ZGreshes, Warren, 1951-<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781118032329<br/>Successful cross-cultural management :$ba guide for international managersent://SD_ILS/0/SD_ILS:1849582026-10-06T21:50:08Z2026-10-06T21:50:08ZHaghirian, Parissa, 1970-<br/>Globalization and unlimited connectedness to all places in the world give us the impression that our world is growing smaller and smaller. We can get products from all over the world anytime, can easily communicate with people on the other side of the planet with just a mouse click, and travel almost anywhere within a day or two. These developments are very inspiring and open up an array of new experiences and opportunities for us, in our private lives and in international business.<br/>2012<br/>ISBN 9781606491201<br/>Perfect phrases for virtual teamwork : hundreds of ready-to-use phrases for fostering collaboration at a distanceent://SD_ILS/0/SD_ILS:1851792026-10-06T21:50:08Z2026-10-06T21:50:08ZRunion, Meryl. McDermott, Lynda C. (Lynda Caryl)<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071783842<br/>Corporate communications: tactical guidelines for strategic practiceent://SD_ILS/0/SD_ILS:1852072026-10-06T21:50:08Z2026-10-06T21:50:08ZGoodman, Michael Hirsch, Peter B.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781606493083<br/>Real leaders don't boss : inspire, motivate, and earn respect from employees and watch your organization soarent://SD_ILS/0/SD_ILS:1855442026-10-06T21:50:08Z2026-10-06T21:50:08ZEich, Ritch K.<br/>2012<br/>Perpustakaan Kuala Lumpur Pustaka KL @ Keramat<br/>ISBN 9789833832651<br/>Communication strategies for today's managerial leaderent://SD_ILS/0/SD_ILS:1871302026-10-06T21:50:08Z2026-10-06T21:50:08ZRoebuck, Deborah Britt<br/>This book provides the communication principles that are so critical for today's managerial leader. It builds a solid foundation while it guides readers in strategies to enhance their written, oral, and interpersonal communication skills.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781606491997<br/>Managing virtual teamsent://SD_ILS/0/SD_ILS:1871312026-10-06T21:50:08Z2026-10-06T21:50:08ZDuFrene, Deborah Daniel, 1954- Lehman, Carol M.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781606492604<br/>Guide to managerial communication: effective business writing and speakingent://SD_ILS/0/SD_ILS:1708052026-10-06T21:50:08Z2026-10-06T21:50:08ZMunter, Mary<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780132719872<br/>Customer service management training 101 : quick and easy techniques that get great resultsent://SD_ILS/0/SD_ILS:1755232026-10-06T21:50:08Z2026-10-06T21:50:08ZEvenson, Renee, 1951-<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780814417157<br/>Big book of virtual teambuilding games : quick, effective activities to build communication, trust and collaboration from anywhere!ent://SD_ILS/0/SD_ILS:1776862026-10-06T21:50:08Z2026-10-06T21:50:08ZScannell, Mary, 1959- Michael Abrams Mike Mulvihill<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071774352<br/>Information overload : an international challenge to professional engineers and technical communicatorsent://SD_ILS/0/SD_ILS:2065022026-10-06T21:50:08Z2026-10-06T21:50:08ZStrother, Judith B. Ulijn, J. M. Fazal, Zohra<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781118230138<br/>Conflict resolution smarts : how to communicate, negotiate, compromise, and moreent://SD_ILS/0/SD_ILS:2108972026-10-06T21:50:08Z2026-10-06T21:50:08ZDoeden, Matt.<br/>2012<br/>ISBN 9780761370208<br/>The human element : ten new rules to kickstart our failing organizationsent://SD_ILS/0/SD_ILS:2110222026-10-06T21:50:08Z2026-10-06T21:50:08ZBoyle, David, 1958-<br/>2012<br/>ISBN 9781849714495<br/>Talk, Inc. : how trusted leaders use conversation to power their organizationsent://SD_ILS/0/SD_ILS:2155802026-10-06T21:50:08Z2026-10-06T21:50:08ZGroysberg, Boris. Slind, Michael.<br/>2012<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781422173336<br/>Organizational communication : approaches and processesent://SD_ILS/0/SD_ILS:2299072026-10-06T21:50:08Z2026-10-06T21:50:08ZMiller, Katherine<br/>2012<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781111345419<br/>Perfect phrases for icebreakers : hundreds of ready-to-use phrases to set the stage for productive conversations, meetings, and eventsent://SD_ILS/0/SD_ILS:2389942026-10-06T21:50:08Z2026-10-06T21:50:08ZRunion, Meryl. Windingland, Diane.<br/>2012<br/>Perpustakaan Lembah Pantai<br/>ISBN 9789814646734<br/>Communication in responsible business : strategies, concepts, and casesent://SD_ILS/0/SD_ILS:2873242026-10-06T21:50:08Z2026-10-06T21:50:08ZConaway, Roger N. Laasch, Oliver<br/>2012<br/>Pustaka KL @ Keramat<br/>ISBN 9781606493243<br/>The power of framing : creating the language of leadershipent://SD_ILS/0/SD_ILS:1413372026-10-06T21:50:08Z2026-10-06T21:50:08ZFairhurst, Gail Theus<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780470494523<br/>Conversations for change : 12 ways to say it right when it matters mostent://SD_ILS/0/SD_ILS:1465162026-10-06T21:50:08Z2026-10-06T21:50:08ZHayashi, Shawn Kent.<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780071745284<br/>Perfect phrases for leadership development : hundreds of ready-to-use phrases for guiding employees to reach the next levelent://SD_ILS/0/SD_ILS:1465612026-10-06T21:50:08Z2026-10-06T21:50:08ZRunion, Meryl. Mack, Wendy<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780071750943<br/>Perfect phrases for setting performance goals : hundreds of ready-to-use phrases for communicating any performance plan or reviewent://SD_ILS/0/SD_ILS:1465632026-10-06T21:50:08Z2026-10-06T21:50:08ZBacal, Robert. Max, Douglas<br/>2011<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780071745055<br/>New rules for today's workplaceent://SD_ILS/0/SD_ILS:1650822026-10-06T21:50:08Z2026-10-06T21:50:08ZLindsell-roberts, Sheryl<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780547428086<br/>Conversations about job performance: a communication perspective on the appraisal process / Michael E. Gordon and Vernon D. Miller.ent://SD_ILS/0/SD_ILS:1852062026-10-06T21:50:08Z2026-10-06T21:50:08ZGordon, Michael E. Miller, Vernon D.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781606490747<br/>Designing the networked organizationent://SD_ILS/0/SD_ILS:1852102026-10-06T21:50:08Z2026-10-06T21:50:08ZEverett , Ken<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781606491959<br/>Managing the mobile workforce : leading, building, and sustaining virtual teamsent://SD_ILS/0/SD_ILS:1858672026-10-06T21:50:08Z2026-10-06T21:50:08ZClemons, David Kroth, Michael S.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071742207<br/>Perfect phrases for conflict resolution : hundreds of ready-to-use phrases for encouraging a more productive and efficient work environmentent://SD_ILS/0/SD_ILS:1858912026-10-06T21:50:08Z2026-10-06T21:50:08ZPolsky, Lawrence. Gerschel, Antoine.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071756167<br/>Perfect phrases for managers and supervisors : hundreds of ready-to-use phrases for any management situationent://SD_ILS/0/SD_ILS:1858952026-10-06T21:50:08Z2026-10-06T21:50:08ZRunion, Meryl<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071742313<br/>Introducing professional communication skills for undergraduatesent://SD_ILS/0/SD_ILS:1864092026-10-06T21:50:08Z2026-10-06T21:50:08ZSumathi Renganathan<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789834703592<br/>Lead with LUV : a different way to create real successent://SD_ILS/0/SD_ILS:1725652026-10-06T21:50:08Z2026-10-06T21:50:08ZBlanchard, Kenneth H. Barrett, Colleen<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780137039746<br/>Overload! : How Too Much Information is Hazardous to your Organizationent://SD_ILS/0/SD_ILS:1753252026-10-06T21:50:08Z2026-10-06T21:50:08ZSpira, Jonathan B., 1961-<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780470879603<br/>The cultural intelligence difference : master the one skill you can't do without in today's global economyent://SD_ILS/0/SD_ILS:1755242026-10-06T21:50:08Z2026-10-06T21:50:08ZLivermore, David A., 1967-<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780814417065<br/>John Adair's 100 greatest ideas for brilliant communicationent://SD_ILS/0/SD_ILS:1765582026-10-06T21:50:08Z2026-10-06T21:50:08ZAdair, John.<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780857081773<br/>As we speak : how to make your point and have it stickent://SD_ILS/0/SD_ILS:1776422026-10-06T21:50:08Z2026-10-06T21:50:08ZMeyers, Peter, 1959- Nix, Shann<br/>2011<br/>ISBN 9781439153055<br/>Harvard business review on communicating effectively.ent://SD_ILS/0/SD_ILS:1481822026-10-06T21:50:08Z2026-10-06T21:50:08Z2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781422162514<br/>Visual teams : graphic tools for commitment, innovation, & high performanceent://SD_ILS/0/SD_ILS:2088732026-10-06T21:50:08Z2026-10-06T21:50:08ZSibbet, David.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781118077436<br/>Listening : english for businessent://SD_ILS/0/SD_ILS:2247682026-10-06T21:50:08Z2026-10-06T21:50:08ZBadger Ian<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780007423217<br/>Engling for business Speakingent://SD_ILS/0/SD_ILS:2247952026-10-06T21:50:08Z2026-10-06T21:50:08ZSchofield, James Osborn, Anna, 1974-<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780007423231<br/>Engling for business Speakingent://SD_ILS/0/SD_ILS:2250662026-10-06T21:50:08Z2026-10-06T21:50:08ZSchofield, James Osborn, Anna, 1974-<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780007423231<br/>Listening : english for businessent://SD_ILS/0/SD_ILS:2250672026-10-06T21:50:08Z2026-10-06T21:50:08ZBadger, Ian<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780007423217<br/>Defusing the angry patron : a how-to-do-it manual for librariansent://SD_ILS/0/SD_ILS:2162282026-10-06T21:50:08Z2026-10-06T21:50:08ZRubin, Rhea Joyce, 1950-<br/>2011<br/>ISBN 9781555707316<br/>How To COMMUNICATE with Anyone : Change the way you interact with people foreverent://SD_ILS/0/SD_ILS:2864522026-10-06T21:50:08Z2026-10-06T21:50:08ZHirst, David, 1936-, author.<br/>2011<br/>Pustaka KL @ Keramat<br/>ISBN 9789833832255<br/>The big book brain-building games : fun activities to stimulate the brain-for better group learning, communication, and understandingent://SD_ILS/0/SD_ILS:1204562026-10-06T21:50:08Z2026-10-06T21:50:08ZScannel, Edward. Burnett, Carol A.<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071635226<br/>Executive presence : the art of commanding respect like a CEOent://SD_ILS/0/SD_ILS:1204582026-10-06T21:50:08Z2026-10-06T21:50:08ZMonarth, Harrison<br/>2010<br/>ISBN 9780071632874<br/>The big book brain-building games : Fun activities to stimulate the brain-for better group learning, communication, and understandingent://SD_ILS/0/SD_ILS:1236852026-10-06T21:50:08Z2026-10-06T21:50:08ZScannel, Edward. Burnett, Carol A.<br/>2010<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780071635226<br/>20 minutes to a top performer : Three fast and effective conversations to motivate, develop, and engage your employeesent://SD_ILS/0/SD_ILS:1236862026-10-06T21:50:08Z2026-10-06T21:50:08ZVengel, Alan.<br/>2010<br/>Perpustakaan Jabatan<br/>ISBN 9780071629317<br/>20 minutes to a top performer : Three fast and effective conversations to motivate, develop, and engage your employeesent://SD_ILS/0/SD_ILS:1238662026-10-06T21:50:08Z2026-10-06T21:50:08ZVengel, Alan.<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071629317<br/>The big book of team-motivating games : spirit-building, problem-solving, and communication games for every groupent://SD_ILS/0/SD_ILS:1238692026-10-06T21:50:08Z2026-10-06T21:50:08ZScannell, Mary, 1959- Scannell, Edward E.<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071629621<br/>Dont be that boss : How great communicators gets the most out of their employees and their careersent://SD_ILS/0/SD_ILS:1245602026-10-06T21:50:08Z2026-10-06T21:50:08ZWiskup, Mark<br/>2010<br/>ISBN 9780470485859<br/>Leading with cultural intelligenceent://SD_ILS/0/SD_ILS:1306102026-10-06T21:50:08Z2026-10-06T21:50:08ZLivermore, David A., 1967-<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780814414873<br/>Dont be that boss : how great communicators gets the most out of their employees and their careersent://SD_ILS/0/SD_ILS:1306832026-10-06T21:50:08Z2026-10-06T21:50:08ZWiskup, Mark<br/>2010<br/>ISBN 9780470485859<br/>The big book of conflict resolution games : quick, effective activities to improve communication, trust, and collaborationent://SD_ILS/0/SD_ILS:1327312026-10-06T21:50:08Z2026-10-06T21:50:08ZScannell, Mary, 1959-<br/>2010<br/>ISBN 9780071742245<br/>The big book of people skills games : quick, effectives activities for making great impressions, boosting problem-solving skills and improving customer serviceent://SD_ILS/0/SD_ILS:1327632026-10-06T21:50:08Z2026-10-06T21:50:08ZRickenbacher, Colleen A. Scannell, Edward E.<br/>2010<br/>ISBN 9780071745093<br/>Don't be that boss : how great communicatiors det the most out of their employees and their careersent://SD_ILS/0/SD_ILS:1330622026-10-06T21:50:08Z2026-10-06T21:50:08ZWiskup, Mark<br/>2010<br/>ISBN 9780470485859<br/>Communication secretsent://SD_ILS/0/SD_ILS:1336222026-10-06T21:50:08Z2026-10-06T21:50:08ZBoyes, Carolyn<br/>2010<br/>Perpustakaan Jabatan<br/>ISBN 9780007324446<br/>Comebacks at work : using conversation to master confrontationent://SD_ILS/0/SD_ILS:1371612026-10-06T21:50:08Z2026-10-06T21:50:08ZReardon, Kathleen Kelley Noblet, Christopher T.<br/>2010<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780061771026<br/>The communication problem solver : simple tools and techniques for busy managersent://SD_ILS/0/SD_ILS:1465132026-10-06T21:50:08Z2026-10-06T21:50:08ZCarroll, Nannette Rundle.<br/>2010<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780814413081<br/>Perfect phrases for communicating change : hundreds of ready-to-use phrases for maintaining focus and productivity during organizational changeent://SD_ILS/0/SD_ILS:1465572026-10-06T21:50:08Z2026-10-06T21:50:08ZPolsky, Lawrence Gerschel, Antoine<br/>2010<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780071738316<br/>Soft skills: the what, the why, the howent://SD_ILS/0/SD_ILS:1689562026-10-06T21:50:08Z2026-10-06T21:50:08ZNik Safiah Nik Ismail<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789679429312<br/>Get rich with Twitter : harness the power of the Twitterverse and reach more customers than ever beforeent://SD_ILS/0/SD_ILS:1858692026-10-06T21:50:08Z2026-10-06T21:50:08ZPrince, Dennis L.<br/>2010<br/>ISBN 9780071638449<br/>Interpersonal skills, theory and practice : the librarian's guide to becoming a leaderent://SD_ILS/0/SD_ILS:1769092026-10-06T21:50:08Z2026-10-06T21:50:08ZSheldon, Brooke E.<br/>2010<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781591587446<br/>The project manager's communication toolkitent://SD_ILS/0/SD_ILS:1474292026-10-06T21:50:08Z2026-10-06T21:50:08ZJha, Shankar<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781439809952<br/>Fundamentals of library supervisionent://SD_ILS/0/SD_ILS:1474012026-10-06T21:50:08Z2026-10-06T21:50:08ZGiesecke, Joan. McNeil, Beth.<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838910160<br/>Transnational leadership development : preparing the next generation for the borderless business worldent://SD_ILS/0/SD_ILS:1149492026-10-06T21:50:08Z2026-10-06T21:50:08ZFisher-Yoshida, Beth<br/>2009<br/>ISBN 9780814410394<br/>Tactical transparency : hoe leaders can leverage social media to maximize value and build their brandent://SD_ILS/0/SD_ILS:1160452026-10-06T21:50:08Z2026-10-06T21:50:08ZHoltz, Shel Havens, John C.<br/>2009<br/>ISBN 9780470293706<br/>Mastering communication at work : How to lead, manage, and influenceent://SD_ILS/0/SD_ILS:1189792026-10-06T21:50:08Z2026-10-06T21:50:08ZBecker, Ethan F. Wortmann<br/>2009<br/>ISBN 9780071625029<br/>Helping people win at work: a business philosophy called, "don't mark my paper, help me get an a" : helping people win at workent://SD_ILS/0/SD_ILS:1237842026-10-06T21:50:08Z2026-10-06T21:50:08ZBlanchard, Kenneth H. Ridge, Garry 1945-<br/>2009<br/>ISBN 9780137011711<br/>More than a minute : Hoe to be an effective leader and manager in today's changing worldent://SD_ILS/0/SD_ILS:1069322026-10-06T21:50:08Z2026-10-06T21:50:08ZGreen, Holly G 1963-<br/>2009<br/>ISBN 9781601630339<br/>The e-policy handbook : rules and best practices to safely manage your company's e-mail, blogs, social networking, and other electronic communication toolsent://SD_ILS/0/SD_ILS:1148562026-10-06T21:50:08Z2026-10-06T21:50:08ZFlynn, Nancy 1956-<br/>2009<br/>ISBN 9780814410653<br/>Strategic corporate communication : a global approach for doing business in the new Indiaent://SD_ILS/0/SD_ILS:1149212026-10-06T21:50:08Z2026-10-06T21:50:08ZArgenti, Paul A.<br/>2009<br/>ISBN 9780071549912<br/>How to tell anyone anything : breakthrough techniques for healing handling difficult conversations at workent://SD_ILS/0/SD_ILS:1306002026-10-06T21:50:08Z2026-10-06T21:50:08ZGallagher, Richard s<br/>2009<br/>ISBN 9780814410158<br/>Communications skills for project managersent://SD_ILS/0/SD_ILS:1305772026-10-06T21:50:08Z2026-10-06T21:50:08ZCampbell, Michael, 1948-<br/>2009<br/>ISBN 9780814410530<br/>Gerontological nursing : competencies for careent://SD_ILS/0/SD_ILS:1403632026-10-06T21:50:08Z2026-10-06T21:50:08ZMauk, Kristen L.<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780763755805<br/>Kamus komunikasi korporatent://SD_ILS/0/SD_ILS:1811702026-10-06T21:50:08Z2026-10-06T21:50:08Z2009<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789834602451<br/>Key management models : the 60+ models every manager needs to knowent://SD_ILS/0/SD_ILS:1725972026-10-06T21:50:08Z2026-10-06T21:50:08ZAssen, Marcel van Berg, Gerben Van den Pietersma, Paul Have, Steven ten. Key management models<br/>2009<br/>ISBN 9780273719106<br/>Start and run an internet businessent://SD_ILS/0/SD_ILS:2115242026-10-06T21:50:08Z2026-10-06T21:50:08ZStrange, Carol Anne<br/>2009<br/>ISBN 9781845283568<br/>Communicate with emotional intelligenceent://SD_ILS/0/SD_ILS:2787962026-10-06T21:50:08Z2026-10-06T21:50:08ZEaton, John Johnson, Roy, 1944-<br/>Use personal competencies and key relationship skills to influence others and get results<br/>2009 2008 2007 2006 2005<br/>ISBN 9789673221219<br/>Perfect phrases for dealing with difficult peopleent://SD_ILS/0/SD_ILS:989592026-10-06T21:50:08Z2026-10-06T21:50:08ZBenjamin, Susan F.<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur<br/>ISBN 9780071493048<br/>Strategic communication in business and the professionsent://SD_ILS/0/SD_ILS:1000972026-10-06T21:50:08Z2026-10-06T21:50:08ZO'hair, Dan Friedrich, Gustaw W. Dixon, Lynda Dee<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780205561209<br/>Managing business & professional communicationent://SD_ILS/0/SD_ILS:1008072026-10-06T21:50:08Z2026-10-06T21:50:08ZDodd, Carley H.<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780205524860<br/>Uniting the virtual workforce : Transforming leadership and innovation in the globally intergrated enterpriseent://SD_ILS/0/SD_ILS:1050302026-10-06T21:50:08Z2026-10-06T21:50:08ZSobel Lojeski, Karen Reilly, Richard R.<br/>2008<br/>ISBN 9780470193952<br/>New knowledge creation through ICT dynamic capability creating knowledge communities using broadbandent://SD_ILS/0/SD_ILS:1151252026-10-06T21:50:08Z2026-10-06T21:50:08ZKodama, Mitsuru 1957-<br/>2008<br/>ISBN 9781593118754<br/>Strategic reputation management : towards a company of goodent://SD_ILS/0/SD_ILS:1151612026-10-06T21:50:08Z2026-10-06T21:50:08ZAula, Pekka Mantere, Saku<br/>2008<br/>ISBN 9780805864267<br/>Making The Connections : using interneal communication to turn strategy into actionent://SD_ILS/0/SD_ILS:1236392026-10-06T21:50:08Z2026-10-06T21:50:08ZQuirke, Bill, 1954-<br/>2008<br/>ISBN 9780566087806<br/>Effective internal communicationent://SD_ILS/0/SD_ILS:1062122026-10-06T21:50:08Z2026-10-06T21:50:08ZSmith, Lyn<br/>2008<br/>ISBN 9780749452650<br/>Perfect phrasesent://SD_ILS/0/SD_ILS:1072732026-10-06T21:50:08Z2026-10-06T21:50:08ZBenjamin, Susan F.<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780071493048<br/>Lean connections : making information flow efficiently and effectivelyent://SD_ILS/0/SD_ILS:1144002026-10-06T21:50:08Z2026-10-06T21:50:08ZHarris, Chris Harris, Rick<br/>2008<br/>ISBN 9781563273742<br/>10 steps to successful facilitation / American Society for Training & Development.ent://SD_ILS/0/SD_ILS:2013512026-10-06T21:50:08Z2026-10-06T21:50:08Z2008<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781562865382<br/>The six secrets of change : what the best leaders do to help their organizations survive and thriveent://SD_ILS/0/SD_ILS:1856902026-10-06T21:50:08Z2026-10-06T21:50:08ZFullan, Michael<br/>2008<br/>ISBN 9781118152607<br/>WORKING WITH AMERICANS: A PRACTICAL GUIDE TO BUSINESS SSUCCESS FOR ASIAN MANAGERSent://SD_ILS/0/SD_ILS:2861532026-10-06T21:50:08Z2026-10-06T21:50:08ZWallach, Joel, 1947-, author. Metcalf, Gale, author.<br/>2008<br/>Pustaka KL @ Keramat<br/>ISBN 9789833830282<br/>The voice of authorityent://SD_ILS/0/SD_ILS:923782026-10-06T21:50:08Z2026-10-06T21:50:08ZBooher, Dianna Daniels<br/>2007<br/>Perpustakaan Jabatan<br/>ISBN 9780071486699<br/>John F. Kennedy on leadership: the lessons and legacy of a presidentent://SD_ILS/0/SD_ILS:923812026-10-06T21:50:08Z2026-10-06T21:50:08ZBarnes, John A 1960-<br/>2007<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Muhibbah<br/>ISBN 9780814474556<br/>Handbook of enterprise systems architecture in practiceent://SD_ILS/0/SD_ILS:935742026-10-06T21:50:08Z2026-10-06T21:50:08ZSaha, Pallab<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Jabatan Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781599041896<br/>Efective Communicationent://SD_ILS/0/SD_ILS:989442026-10-06T21:50:08Z2026-10-06T21:50:08ZKehoe, Daniel<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780070137868<br/>The graphic designer's guide to better business writingent://SD_ILS/0/SD_ILS:1002732026-10-06T21:50:08Z2026-10-06T21:50:08ZJanoff, Barbara Simth, Ruth Cash<br/>2007<br/>ISBN 9781581154726<br/>The power of mobility : how your business can compete and win in the next technology revolutionent://SD_ILS/0/SD_ILS:1005482026-10-06T21:50:08Z2026-10-06T21:50:08ZMcGuire, Russell<br/>2007<br/>ISBN 9780470171288<br/>Effective publications managementent://SD_ILS/0/SD_ILS:1016122026-10-06T21:50:08Z2026-10-06T21:50:08ZLips, Cathy Connor<br/>2007<br/>ISBN 9781581154863<br/>Effective publications managementent://SD_ILS/0/SD_ILS:1021362026-10-06T21:50:08Z2026-10-06T21:50:08ZLips, Cathy Connor<br/>2007<br/>ISBN 9781581154863<br/>Managing Changeent://SD_ILS/0/SD_ILS:1037362026-10-06T21:50:08Z2026-10-06T21:50:08Z2007<br/>ISBN 9781422118580<br/>Redefining global strategy : Crossing borders in a world where differences still matterent://SD_ILS/0/SD_ILS:1050032026-10-06T21:50:08Z2026-10-06T21:50:08ZGhemawat, Pankaj<br/>2007<br/>ISBN 9781591398660<br/>Send : the essential guide to email for office and homeent://SD_ILS/0/SD_ILS:1055712026-10-06T21:50:08Z2026-10-06T21:50:08ZShipley, David, 1963- Schwalbe, Will.<br/>2007<br/>ISBN 9780307263643<br/>Apples are square : Thinking differently about leadership : the 6 critical values that are changing the way we lead and succeedent://SD_ILS/0/SD_ILS:1181792026-10-06T21:50:08Z2026-10-06T21:50:08ZKuczmarski, Susan Smith. Kuczmarski, Thomas D., 1951-<br/>2007<br/>ISBN 9781419593925<br/>Efective Communicationent://SD_ILS/0/SD_ILS:1072552026-10-06T21:50:08Z2026-10-06T21:50:08ZKehoe, Daniel<br/>2007<br/>ISBN 9780070137868<br/>Managing Changeent://SD_ILS/0/SD_ILS:1101022026-10-06T21:50:08Z2026-10-06T21:50:08Z2007<br/>ISBN 9781422118580<br/>Apples are square : thinking differently about leadership : the 6 critical values that are changing the way we lead and succeedent://SD_ILS/0/SD_ILS:1104172026-10-06T21:50:08Z2026-10-06T21:50:08ZKuczmarski, Susan Smith. Kuczmarski, Thomas D., 1951-<br/>2007<br/>ISBN 9781419593925<br/>Listening leaders : the ten golden rules to listen, lead & succeedent://SD_ILS/0/SD_ILS:738122026-10-06T21:50:08Z2026-10-06T21:50:08ZSteil , Lyman K. Bommelje, Richard K.<br/>2006 2005<br/>Perpustakaan Jabatan<br/>ISBN 9789833246427<br/>Strategies that win sales : best practices of the world's leading organizationsent://SD_ILS/0/SD_ILS:743332026-10-06T21:50:08Z2026-10-06T21:50:08ZMarone , Mark D. Lunsford, Seleste E.<br/>2006 2005<br/>ISBN 9780793188604<br/>Business communicationent://SD_ILS/0/SD_ILS:745402026-10-06T21:50:08Z2026-10-06T21:50:08ZRaman, Meenakshi.<br/>2006<br/>Perpustakaan Jabatan<br/>ISBN 9780195676952<br/>Strategies that win sales : best practices of the world's leading organizationsent://SD_ILS/0/SD_ILS:782722026-10-06T21:50:08Z2026-10-06T21:50:08ZMarone , Mark D. Lunsford, Seleste E.<br/>2006 2005<br/>ISBN 9780793188604<br/>Strategies that win sales : best practices of the world's leading organizationsent://SD_ILS/0/SD_ILS:783032026-10-06T21:50:08Z2026-10-06T21:50:08ZMarone , Mark D. Lunsford, Seleste E.<br/>2006 2005<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780793188604<br/>Scenario planningent://SD_ILS/0/SD_ILS:790692026-10-06T21:50:08Z2026-10-06T21:50:08ZRingland, Gill<br/>2006<br/>ISBN 9780470018811<br/>The dna of leadership leverage your instincts to: communicate, differentiate, innovateent://SD_ILS/0/SD_ILS:791092026-10-06T21:50:08Z2026-10-06T21:50:08ZGlaser, Judith E.<br/>2006<br/>ISBN 9781593375188<br/>Strategies that win sales : best practices of the world's leading organizationsent://SD_ILS/0/SD_ILS:802322026-10-06T21:50:08Z2026-10-06T21:50:08ZMarone , Mark D. Lunsford, Seleste E.<br/>2006 2005<br/>Perpustakaan Jabatan<br/>ISBN 9780793188604<br/>Body language and the first line managerent://SD_ILS/0/SD_ILS:820082026-10-06T21:50:08Z2026-10-06T21:50:08ZLawton, Eunice The Institute of Leadership and Management.<br/>2006<br/>ISBN 9781843342168<br/>Excellence in communication using the NLP approachent://SD_ILS/0/SD_ILS:906032026-10-06T21:50:08Z2026-10-06T21:50:08ZMcDermott, Ian<br/>2006<br/>Perpustakaan Jabatan<br/>ISBN 9788179291719<br/>10 clowns don't make a circus-and 249 other critical management success strategiesent://SD_ILS/0/SD_ILS:841502026-10-06T21:50:08Z2026-10-06T21:50:08ZSchragis, Steven<br/>2006<br/>ISBN 9781593375553<br/>Innovative marketing communications : strategies for the events industryent://SD_ILS/0/SD_ILS:847102026-10-06T21:50:08Z2026-10-06T21:50:08ZMasterman, Guy Wood, Emma H.<br/>2006<br/>ISBN 9780750663618<br/>10 clowns don't make a circus-and 249 other critical management success strategiesent://SD_ILS/0/SD_ILS:851732026-10-06T21:50:08Z2026-10-06T21:50:08ZSchragis, Steven Frishman, Rick<br/>2006<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781593375553<br/>Effective communicationent://SD_ILS/0/SD_ILS:881882026-10-06T21:50:08Z2026-10-06T21:50:08ZShehzad, Wasima<br/>2006<br/>Perpustakaan Jabatan Perpustakaan Lembah Pantai<br/>ISBN 9789833733439<br/>How to talk so people listen : connecting in today's workplaceent://SD_ILS/0/SD_ILS:1336372026-10-06T21:50:08Z2026-10-06T21:50:08ZHamlin, Sonya<br/>2006<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780060734077<br/>Dealing with difficult people : 24 lessons to bring out the best in everyoneent://SD_ILS/0/SD_ILS:2199362026-10-06T21:50:08Z2026-10-06T21:50:08ZBrinkman, Rick. Kirschner, Rick.<br/>2006<br/>Perpustakaan Kuala Lumpur Perpustakaan Jabatan<br/>ISBN 9780071823302<br/>Perfect phrases for executive presentations : hundreds of ready-to-use phrases to use to communicate your strategy and vision when the stakes are highent://SD_ILS/0/SD_ILS:2253682026-10-06T21:50:08Z2026-10-06T21:50:08ZPerlman, Alan M., 1943-<br/>2006<br/>ISBN 9789814646727<br/>Graduating from the scholl of hard-knocks in 31 daysent://SD_ILS/0/SD_ILS:2777772026-10-06T21:50:08Z2026-10-06T21:50:08ZTan, Andrew A. L., 1954-<br/>2006<br/><a href="http://www.ventonpublishing.com/shopexd.asp?id=211">Kulit Depan</a><br/>ISBN 9789832661856<br/>The articulate executive in action : how the best leaders get things doneent://SD_ILS/0/SD_ILS:776112026-10-06T21:50:08Z2026-10-06T21:50:08ZToogood, Granville N.<br/>2005<br/>ISBN 9780071457880<br/>They just don't get it! : changing resistance into understandingent://SD_ILS/0/SD_ILS:778122026-10-06T21:50:08Z2026-10-06T21:50:08ZYerkes, Leslie, 1958-<br/>2005<br/>ISBN 9781576753286<br/>The how of WOW : a guide to giving a speech that will positively blow 'em awayent://SD_ILS/0/SD_ILS:808882026-10-06T21:50:08Z2026-10-06T21:50:08ZCarlson, Tony<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780814472514<br/>People strategies for trainers : 165 tips and techniques for dealing with difficult classroom situationsent://SD_ILS/0/SD_ILS:809052026-10-06T21:50:08Z2026-10-06T21:50:08ZLucas, Robert W.<br/>2005<br/>ISBN 9780814472613<br/>Leadership made easyent://SD_ILS/0/SD_ILS:820452026-10-06T21:50:08Z2026-10-06T21:50:08ZPonder, Randall D., 1959-<br/>2005<br/>ISBN 9781932531596<br/>How to speak up without putting others down: leaders guideent://SD_ILS/0/SD_ILS:843432026-10-06T21:50:08Z2026-10-06T21:50:08ZSilberman, Mel Hansburg, Freda, 1950-<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787973551<br/>Fundamental modeling concepts : effective communication of IT systemsent://SD_ILS/0/SD_ILS:845422026-10-06T21:50:08Z2026-10-06T21:50:08ZKnopfel, Andreas<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780470027103<br/>Effective internal communicationent://SD_ILS/0/SD_ILS:848572026-10-06T21:50:08Z2026-10-06T21:50:08ZSmith, Lyn<br/>2005<br/>ISBN 9780749439484<br/>John F. Kennedy on leadership : the lessons and legacy of a presidentent://SD_ILS/0/SD_ILS:1061922026-10-06T21:50:08Z2026-10-06T21:50:08ZBarnes, John A<br/>2005<br/>ISBN 9780814474556<br/>John F. Kennedy on leadership : the lessons and legacy of a presidentent://SD_ILS/0/SD_ILS:702862026-10-06T21:50:08Z2026-10-06T21:50:08ZBarnes, John A<br/>2005<br/>Perpustakaan Kuala Lumpur Perpustakaan Lembah Pantai<br/>ISBN 9780814408346<br/>John F. Kennedy on leadership : the lessons and legacy of a presidentent://SD_ILS/0/SD_ILS:729882026-10-06T21:50:08Z2026-10-06T21:50:08ZBarnes, John A<br/>2005<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780814408346<br/>Speak like a CEO: secrets for commanding attention and getting resultsent://SD_ILS/0/SD_ILS:730052026-10-06T21:50:08Z2026-10-06T21:50:08ZBates, Suzanne<br/>2005<br/>ISBN 9780071451512<br/>John F. Kennedy on leadership : the lessons and legacy of a presidentent://SD_ILS/0/SD_ILS:731842026-10-06T21:50:08Z2026-10-06T21:50:08ZBarnes, John A<br/>2005<br/>Perpustakaan Jabatan<br/>ISBN 9780814408346<br/>Speak like a CEO: secrets for commanding attention and getting resultsent://SD_ILS/0/SD_ILS:732022026-10-06T21:50:08Z2026-10-06T21:50:08ZBates, Suzanne<br/>2005<br/>Perpustakaan Jabatan<br/>ISBN 9780071451512<br/>Solving tough problems : an open way of talking, listening, and creating new realitiesent://SD_ILS/0/SD_ILS:785092026-10-06T21:50:08Z2026-10-06T21:50:08ZKahane, Adam<br/>2004<br/>ISBN 9781576752937<br/>Seein is believing : how the new art of visual management can boost performance throughout your organizationent://SD_ILS/0/SD_ILS:792512026-10-06T21:50:08Z2026-10-06T21:50:08ZLiff, Stewart Posey, Pamela Ashley.<br/>2004<br/>ISBN 9780814408087<br/>Gower handbook of internal communicationent://SD_ILS/0/SD_ILS:982522026-10-06T21:50:08Z2026-10-06T21:50:08Z2004<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780566077005<br/>Managing People Across Culturesent://SD_ILS/0/SD_ILS:984532026-10-06T21:50:08Z2026-10-06T21:50:08ZTrompenaars, Fons Hampden-Turner, Charles<br/>2004<br/>ISBN 9781841124728<br/>The leader as communicator : strategies and tactics to build loyalty, focus effort, and spark creativityent://SD_ILS/0/SD_ILS:791442026-10-06T21:50:08Z2026-10-06T21:50:08ZMai, Robert Akerson, Alan Amacom<br/>2003<br/>ISBN 9780814407400<br/>Building the knowledge management network : Best practices, tools, and techniques for putting conversation to workent://SD_ILS/0/SD_ILS:1232982026-10-06T21:50:08Z2026-10-06T21:50:08ZFigallo, Cliff Rhine, Nancy<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 97804714215493 (pbk.)<br/>Successful manager's handbookent://SD_ILS/0/SD_ILS:1319662026-10-06T21:50:08Z2026-10-06T21:50:08Z2002<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781405341554<br/>Successful manager's handbookent://SD_ILS/0/SD_ILS:1347992026-10-06T21:50:08Z2026-10-06T21:50:08Z2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781405341554<br/>Business @ the speed succeeding in the digital economy of thoughtent://SD_ILS/0/SD_ILS:1233002026-10-06T21:50:08Z2026-10-06T21:50:08ZGates, Bill<br/>1999<br/>ISBN 9780140283129<br/>Unleashing the killer app : digital strategies for market dominanceent://SD_ILS/0/SD_ILS:1128852026-10-06T21:50:08Z2026-10-06T21:50:08ZDownes, Larry 1959-<br/>1998<br/>ISBN 9780875848013<br/>The new Internet business bookent://SD_ILS/0/SD_ILS:1846742026-10-06T21:50:08Z2026-10-06T21:50:08ZEllsworth, Jill H., 1949- Ellsworth, Matthew V. Ellsworth, Jill H., 1949- Internet business book<br/>1996<br/>ISBN 9780471141600<br/>International business case studies : for the multicultural marketplaceent://SD_ILS/0/SD_ILS:2128142026-10-06T21:50:08Z2026-10-06T21:50:08ZMoran, Robert T. Braaten, David O. Walsh, John E.<br/>1996<br/>ISBN 9789838996082<br/>The knowledge- creating company : hoe Japnese companies create the dynamics of innovationent://SD_ILS/0/SD_ILS:1129692026-10-06T21:50:08Z2026-10-06T21:50:08ZNonaka, Ikujiro 1935- Takeuchi, Hirotaka<br/>1995<br/>ISBN 9780195092691<br/>The leader in you : how to win friends, influence people and succeed in a changing worldent://SD_ILS/0/SD_ILS:1336722026-10-06T21:50:08Z2026-10-06T21:50:08ZLevine, Stuart R Crom, Michael A.<br/>1995<br/>ISBN 9780671519988<br/>Top performanceent://SD_ILS/0/SD_ILS:1766292026-10-06T21:50:08Z2026-10-06T21:50:08ZZiglar, Zig.<br/>1986<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780425099735<br/>