Search Results for Communication in management.SirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dCommunication$002bin$002bmanagement.$0026ps$003d300?dt=list2025-04-23T11:01:33ZCrisis Controlent://SD_ILS/0/SD_ILS:3040102025-04-23T11:01:33Z2025-04-23T11:01:33ZL. Thomas,Rachael<br/>2022<br/>Perpustakaan Kuala Lumpur (Kanak-Kanak)<br/>ISBN 9781532195570<br/>Listen up! : how to tune in to customers and turn down the noiseent://SD_ILS/0/SD_ILS:2860792025-04-23T11:01:33Z2025-04-23T11:01:33ZMangia ,Karen<br/>2021<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781119723851<br/>Leading in tough times : overcome even the greatest challenges with courage and confidenceent://SD_ILS/0/SD_ILS:2842062025-04-23T11:01:33Z2025-04-23T11:01:33ZMaxwell, John C<br/>2021<br/>Perpustakaan Kuala Lumpur, Cawangan Muhibbah<br/>ISBN 9781546029380<br/>A world without email / reimagining work in an age of communication overloadent://SD_ILS/0/SD_ILS:3043202025-04-23T11:01:33Z2025-04-23T11:01:33ZNewport, Cal<br/>2021<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Muhibbah Perpustakaan Kuala Lumpur, Cawangan Desa Tun Razak Perpustakaan Kuala Lumpur, Cawangan Gombak Setia<br/>ISBN 9780593332603<br/>Essential Communication Skills In The Workplaceent://SD_ILS/0/SD_ILS:2611022025-04-23T11:01:33Z2025-04-23T11:01:33ZRanjethamoney, Angeline Vijayarajoo, Selvarani, Jasmine Emmanuel, author. Sathiyaperba Subramaniam, author. Leong, Irene Yoke Chu, author. Roslina Mohd. Jani, author.<br/>2019<br/>Perpustakaan Kuala Lumpur Perpustakaan Jabatan Perpustakaan Medan Idaman Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Lembah Pantai<br/>ISBN 9789673635771<br/>The Story Factorent://SD_ILS/0/SD_ILS:2735542025-04-23T11:01:33Z2025-04-23T11:01:33ZSimmons, Annette<br/>2019<br/>Perpustakaan Medan Idaman Perpustakaan Lembah Pantai<br/>ISBN 9781541673496<br/>Libraries That Learn : Keys to Managing Organizational Knowledgeent://SD_ILS/0/SD_ILS:2769292025-04-23T11:01:33Z2025-04-23T11:01:33ZBartlett, Jennifer A<br/>2019<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838918319<br/>Good Charts Workbook : Tips, Tools, And Exercises For Making Better Data Visualizationsent://SD_ILS/0/SD_ILS:2712902025-04-23T11:01:33Z2025-04-23T11:01:33ZBerinato, Scott<br/>2019<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Lembah Pantai Perpustakaan Medan Idaman<br/>ISBN 9781633696174<br/>36 Essential Structures, Common Mistakes, Tips & Samples For E-Mail Writingent://SD_ILS/0/SD_ILS:2887852025-04-23T11:01:33Z2025-04-23T11:01:33ZMohd. Azmi Yaakub, author.<br/>2019<br/>Pustaka KL @ Keramat<br/>ISBN 9789671679869<br/>Change Management And Organizational Developmentent://SD_ILS/0/SD_ILS:2612222025-04-23T11:01:33Z2025-04-23T11:01:33ZRaina,Ratan<br/>2018<br/>ISBN 9789352806881<br/>Impromptu Leading In The Momentent://SD_ILS/0/SD_ILS:2562652025-04-23T11:01:33Z2025-04-23T11:01:33ZHumphrey, Judith<br/>2018<br/>Perpustakaan Jabatan<br/>ISBN 9781119286752<br/>Smart Teams : Communicate, Congregate, Collaborate How To Work Better Togetherent://SD_ILS/0/SD_ILS:2564572025-04-23T11:01:33Z2025-04-23T11:01:33ZCrowley, Dermot<br/>2018<br/>Perpustakaan Jabatan<br/>ISBN 9780730350033<br/>Speak Like A CEO Secrets For Commanding Attention And Getting Resultsent://SD_ILS/0/SD_ILS:2563812025-04-23T11:01:33Z2025-04-23T11:01:33ZBates, Suzanne<br/>2018<br/>Perpustakaan Jabatan<br/>ISBN 9781260117486<br/>Crisis Comunication : Case Studies And Lessons Learned From International Disastersent://SD_ILS/0/SD_ILS:2672722025-04-23T11:01:33Z2025-04-23T11:01:33ZBrataas, Kjell.<br/>2018<br/>Perpustakaan Jabatan<br/>ISBN 9781498751346<br/>Sell with a story : how to caputure attention, build trust, and close the saleent://SD_ILS/0/SD_ILS:2444142025-04-23T11:01:33Z2025-04-23T11:01:33ZSmith, Paul, 1967 July 3-, author<br/>2017<br/>Perpustakaan Medan Idaman<br/>ISBN 9780814437117<br/>Crisis communication and crisis management : an ethical practiceent://SD_ILS/0/SD_ILS:2521802025-04-23T11:01:33Z2025-04-23T11:01:33ZPearson,Yvette E ; St John, Burton<br/>2017<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781483316147<br/>Hafo Jiao Ni Zuo Chu Hao Tubiao : Good Chartsent://SD_ILS/0/SD_ILS:2631392025-04-23T11:01:33Z2025-04-23T11:01:33ZScott Berinato<br/>2017<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789863428800<br/>The Storyteller's Secretent://SD_ILS/0/SD_ILS:2739942025-04-23T11:01:33Z2025-04-23T11:01:33ZGallo,Carmine<br/>2017<br/>Perpustakaan Kuala Lumpur Perpustakaan Medan Idaman<br/>ISBN 9781509814763<br/>Collaborating With The Enemy : How To Work With People You Don't Agree With Or Like Or Trustent://SD_ILS/0/SD_ILS:2562482025-04-23T11:01:33Z2025-04-23T11:01:33ZKahane, Adam<br/>2017<br/>ISBN 9781626568228<br/>The High Potential Leader : How to Grow Fast, Take on New Responsibilities, and Make an Impactent://SD_ILS/0/SD_ILS:2569332025-04-23T11:01:33Z2025-04-23T11:01:33ZCharan,Ram; Willigan,Geri<br/>2017<br/>Perpustakaan Jabatan<br/>ISBN 9781119286950<br/>Effective Difficult Conversations : A Step-By-Step Guideent://SD_ILS/0/SD_ILS:2690792025-04-23T11:01:33Z2025-04-23T11:01:33ZSoehner, Catherine<br/>2017<br/>ISBN 9780838914953<br/>Illuminateent://SD_ILS/0/SD_ILS:2350122025-04-23T11:01:33Z2025-04-23T11:01:33ZDuarte, Nancy<br/>2016<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781101980163<br/>Turning Gen Y on : what every leader needs to know about recruiting and retaining the millennialsent://SD_ILS/0/SD_ILS:2405112025-04-23T11:01:33Z2025-04-23T11:01:33ZNeubronner, Marion<br/>2016<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9789810983208<br/>Audit komunikasi organisasient://SD_ILS/0/SD_ILS:2497822025-04-23T11:01:33Z2025-04-23T11:01:33ZRosli Mohammed<br/>2016<br/>Perpustakaan Kuala Lumpur Perpustakaan Medan Idaman<br/>ISBN 9789670876399<br/>Compassionism : Helping Business Leaders Create Engaged Teams And Happy Peopleent://SD_ILS/0/SD_ILS:2591732025-04-23T11:01:33Z2025-04-23T11:01:33ZChahel, Kavitha<br/>2016<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781784520946<br/>How to deal with difficult people : smart tactics for overcoming the problem people in your lifeent://SD_ILS/0/SD_ILS:2281692025-04-23T11:01:33Z2025-04-23T11:01:33ZHasson, Gill<br/>2015<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Muhibbah Perpustakaan Kuala Lumpur, Cawangan Bandar Tun Razak Perpustakaan Kuala Lumpur, Cawangan Gombak Setia Perpustakaan Kuala Lumpur, Cawangan Desa Tun Razak<br/>ISBN 9780857085672<br/>Top dog : impress and influence everyone you meetent://SD_ILS/0/SD_ILS:2304452025-04-23T11:01:33Z2025-04-23T11:01:33ZBounds, Andy Ruttle, Richard author<br/>2015<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780857086099<br/>The frontline leader : building a high-performance organization from the ground upent://SD_ILS/0/SD_ILS:2304852025-04-23T11:01:33Z2025-04-23T11:01:33ZVan Gorder, Chris, author<br/>2015<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781118933343<br/>Presentation advantage : how to inform and persuade any audienceent://SD_ILS/0/SD_ILS:2380142025-04-23T11:01:33Z2025-04-23T11:01:33ZKogon, Kory<br/>2015<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781941631218<br/>The 27 challenges managers face : step-by-step solutions to (nearly) all of your management problemsent://SD_ILS/0/SD_ILS:2245672025-04-23T11:01:33Z2025-04-23T11:01:33ZTulgan, Bruce.<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781118725597<br/>Internal communications : a manual for practitionersent://SD_ILS/0/SD_ILS:2260242025-04-23T11:01:33Z2025-04-23T11:01:33ZFitzPatrick, Liam, author Mounter, Pamela Valskov, Klavs, author<br/>2014<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780749469320<br/>Communicate to Inspire : A Guide for Leadersent://SD_ILS/0/SD_ILS:2261482025-04-23T11:01:33Z2025-04-23T11:01:33ZMurray, Kevin author<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780749468149<br/>Komunikasi perniagaan yang berkesan. (Buku 1)ent://SD_ILS/0/SD_ILS:2261892025-04-23T11:01:33Z2025-04-23T11:01:33ZRahim Ellias, 1954- author Mariam M. Nor, 1956- author<br/>2014<br/>Perpustakaan Kuala Lumpur, Cawangan Muhibbah<br/>ISBN 9789671269220<br/>Komunikasi mesra antara generasi muda. (Buku 2)ent://SD_ILS/0/SD_ILS:2261902025-04-23T11:01:33Z2025-04-23T11:01:33ZRahim Ellias, 1954- author. Mariam M. Nor, 1956- author.<br/>2014<br/>Perpustakaan Kuala Lumpur, Cawangan Muhibbah<br/>ISBN 9789671269237<br/>Mengenal diri remaja dan kerja berpasukan. (Buku 3)ent://SD_ILS/0/SD_ILS:2261912025-04-23T11:01:33Z2025-04-23T11:01:33ZRahim Ellias, 1954- author. Mariam M. Nor, 1956- author.<br/>2014<br/>Perpustakaan Kuala Lumpur, Cawangan Muhibbah<br/>ISBN 9789671269244<br/>Mesej niaga dan pengurusan masa. (Buku 4)ent://SD_ILS/0/SD_ILS:2261922025-04-23T11:01:33Z2025-04-23T11:01:33ZRahim Ellias, 1954- author. Mariam M. Nor, 1956- author.<br/>2014<br/>Perpustakaan Kuala Lumpur, Cawangan Muhibbah<br/>ISBN 9789671269251<br/>Menulis surat niaga dan pengurusan wang. (Buku 5)ent://SD_ILS/0/SD_ILS:2261932025-04-23T11:01:33Z2025-04-23T11:01:33ZRahim Ellias, 1954- author. Mariam M. Nor, 1956- author.<br/>2014<br/>Perpustakaan Kuala Lumpur, Cawangan Desa Tun Razak Perpustakaan Kuala Lumpur, Cawangan Sri Pantai Perpustakaan Kuala Lumpur, Cawangan Muhibbah<br/>ISBN 9789671269268<br/>E-mel niaga dan pengurusan stres. (Buku 6)ent://SD_ILS/0/SD_ILS:2261942025-04-23T11:01:33Z2025-04-23T11:01:33ZRahim Ellias, 1954- author. Mariam M. Nor, 1956- author.<br/>2014<br/>Perpustakaan Kuala Lumpur, Cawangan Muhibbah<br/>ISBN 9789671269275<br/>Rahsia tokoh perniagaan kaum tionghua. (Buku 7)ent://SD_ILS/0/SD_ILS:2261952025-04-23T11:01:33Z2025-04-23T11:01:33ZRahim Ellias, 1954- author. Mariam M. Nor, 1956- author.<br/>2014<br/>Perpustakaan Kuala Lumpur, Cawangan Muhibbah<br/>ISBN 9789671269282<br/>Difficult conversationsent://SD_ILS/0/SD_ILS:2129762025-04-23T11:01:33Z2025-04-23T11:01:33ZManser, Martin<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Jabatan Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781471801662<br/>The most powerful brand on earth : how to transform teams, empower employees, integrate partners and mobilize customers to beat the competition in digital and social mediaent://SD_ILS/0/SD_ILS:2158852025-04-23T11:01:33Z2025-04-23T11:01:33ZBoudreaux, Chris, author Emerick, Susan F., author<br/>2014<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780133115390<br/>The leader's guide to managing people : how to use soft skills to get hard resultsent://SD_ILS/0/SD_ILS:2192402025-04-23T11:01:33Z2025-04-23T11:01:33ZBrent, Mike Dent, Fiona Elsa<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Jabatan<br/>ISBN 9780273779452<br/>Power cues : the subtle science of leading groups, persuading others, and maximizing your personal impactent://SD_ILS/0/SD_ILS:2313962025-04-23T11:01:33Z2025-04-23T11:01:33ZMorgan, Nick<br/>2014<br/>ISBN 9781422193501<br/>Jump-starting a career in health information, communication & record keepingent://SD_ILS/0/SD_ILS:2320632025-04-23T11:01:33Z2025-04-23T11:01:33ZNagle, Jeanne<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781477716922<br/>Good leaders ask great questions : your foundation for successful leadershipent://SD_ILS/0/SD_ILS:2347012025-04-23T11:01:33Z2025-04-23T11:01:33ZMaxwell, John C.<br/>2014<br/>Perpustakaan Lembah Pantai<br/>ISBN 9781455548040<br/>Giving effective feedback : check in regularly, handle tough conversations, bring out the bestent://SD_ILS/0/SD_ILS:2484422025-04-23T11:01:33Z2025-04-23T11:01:33Z2014<br/>Perpustakaan Medan Idaman Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN 9781625275424<br/>Global dexterity : how to adapt your behavior across cultures without losing yourself in the processent://SD_ILS/0/SD_ILS:1985522025-04-23T11:01:33Z2025-04-23T11:01:33ZMolinsky, Andy<br/>2013<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781422187272<br/>Visual leaders : new tools for visioning, management, & organization changeent://SD_ILS/0/SD_ILS:1989292025-04-23T11:01:33Z2025-04-23T11:01:33ZSibbet, David<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781118471654<br/>Global dexterity : how to adapt your behavior across cultures without losing yourself in the processent://SD_ILS/0/SD_ILS:1991172025-04-23T11:01:33Z2025-04-23T11:01:33ZMolinsky, Andy.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781422187272<br/>The magic question : a simple question every leader dreams of answeringent://SD_ILS/0/SD_ILS:2014152025-04-23T11:01:33Z2025-04-23T11:01:33ZCottrell, David, 1953-<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780071806169<br/>HBR's 10 must reads on communicationent://SD_ILS/0/SD_ILS:2077062025-04-23T11:01:33Z2025-04-23T11:01:33Z2013<br/>Perpustakaan Kuala Lumpur Pustaka KL @ Keramat<br/>ISBN 9781422189863<br/>The language of leaders : how top CEOs communicate to inspire, influence and achieve resultsent://SD_ILS/0/SD_ILS:2094382025-04-23T11:01:33Z2025-04-23T11:01:33ZMurray, Kevin, 1928-<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780749468125<br/>Crucial accountability : tools for resolving violated expectations, broken commitments, and bad behaviorent://SD_ILS/0/SD_ILS:2198612025-04-23T11:01:33Z2025-04-23T11:01:33ZPatterson, Kerry, 1946-<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071829311<br/>Great work : how to make a difference people loveent://SD_ILS/0/SD_ILS:2198672025-04-23T11:01:33Z2025-04-23T11:01:33ZSturt, David<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071818353<br/>Conversational capacity : the secret to building successful teams that perform when the pressure is onent://SD_ILS/0/SD_ILS:2198512025-04-23T11:01:33Z2025-04-23T11:01:33ZWeber, Craig, author<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071807128<br/>Conversations that get results and inspire collaboration : engage your team, your peers, and your manager to take actionent://SD_ILS/0/SD_ILS:2198532025-04-23T11:01:33Z2025-04-23T11:01:33ZHayashi, Shawn Kent.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071805933<br/>I hear you : repair communication breakdowns, negotiate successfully, and build consensus... in three simple stepsent://SD_ILS/0/SD_ILS:2199022025-04-23T11:01:33Z2025-04-23T11:01:33ZEbenstein, Donny<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780814432198<br/>Komunikasi perniagaan : membina graduan mesra pelangganent://SD_ILS/0/SD_ILS:2261872025-04-23T11:01:33Z2025-04-23T11:01:33ZRahim Ellias Mariam M. Nor, 1956-, author.<br/>2013<br/>Perpustakaan Kuala Lumpur, Cawangan Muhibbah<br/>ISBN 9789671184516<br/>Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at workent://SD_ILS/0/SD_ILS:2110062025-04-23T11:01:33Z2025-04-23T11:01:33ZGrandey, Alicia Diefendorff, James Rupp, Deborah E., 1975-<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781848729490<br/>Power verbs for managers and executives : hundreds of verbs and phrases to communicate more dynamically and effectivelyent://SD_ILS/0/SD_ILS:2187272025-04-23T11:01:33Z2025-04-23T11:01:33ZFaulkner, Michael Lawrence.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780133158809<br/>Power verbs for career consultants, coaches, and mentors : hundreds of verbs and phrases to get the best out of your employees, teams, and clientsent://SD_ILS/0/SD_ILS:2187312025-04-23T11:01:33Z2025-04-23T11:01:33ZFaulkner, Michael Lawrence. Faulkner-Lunsford, Michelle.<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Jabatan<br/>ISBN 9780133154061<br/>Guide to managerial communication : effective business writing and speakingent://SD_ILS/0/SD_ILS:1899462025-04-23T11:01:33Z2025-04-23T11:01:33ZMunter, Mary.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780132147712<br/>Dealing with people you can't stand : how to bring out the best in people at their worstent://SD_ILS/0/SD_ILS:1990082025-04-23T11:01:33Z2025-04-23T11:01:33ZBrinkman, Rick. Kirschner, Rick.<br/>2012<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Jabatan<br/>ISBN 9781259011535<br/>Successful cross-cultural management :$ba guide for international managersent://SD_ILS/0/SD_ILS:1849582025-04-23T11:01:33Z2025-04-23T11:01:33ZHaghirian, Parissa, 1970-<br/>Globalization and unlimited connectedness to all places in the world give us the impression that our world is growing smaller and smaller. We can get products from all over the world anytime, can easily communicate with people on the other side of the planet with just a mouse click, and travel almost anywhere within a day or two. These developments are very inspiring and open up an array of new experiences and opportunities for us, in our private lives and in international business.<br/>2012<br/>ISBN 9781606491201<br/>Perfect phrases for virtual teamwork : hundreds of ready-to-use phrases for fostering collaboration at a distanceent://SD_ILS/0/SD_ILS:1851792025-04-23T11:01:33Z2025-04-23T11:01:33ZRunion, Meryl. McDermott, Lynda C. (Lynda Caryl)<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071783842<br/>Communication strategies for today's managerial leaderent://SD_ILS/0/SD_ILS:1871302025-04-23T11:01:33Z2025-04-23T11:01:33ZRoebuck, Deborah Britt<br/>This book provides the communication principles that are so critical for today's managerial leader. It builds a solid foundation while it guides readers in strategies to enhance their written, oral, and interpersonal communication skills.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781606491997<br/>Guide to managerial communication: effective business writing and speakingent://SD_ILS/0/SD_ILS:1708052025-04-23T11:01:33Z2025-04-23T11:01:33ZMunter, Mary<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780132719872<br/>Customer service management training 101 : quick and easy techniques that get great resultsent://SD_ILS/0/SD_ILS:1755232025-04-23T11:01:33Z2025-04-23T11:01:33ZEvenson, Renee, 1951-<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780814417157<br/>Big book of virtual teambuilding games : quick, effective activities to build communication, trust and collaboration from anywhere!ent://SD_ILS/0/SD_ILS:1776862025-04-23T11:01:33Z2025-04-23T11:01:33ZScannell, Mary, 1959- Michael Abrams Mike Mulvihill<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071774352<br/>The human element : ten new rules to kickstart our failing organizationsent://SD_ILS/0/SD_ILS:2110222025-04-23T11:01:33Z2025-04-23T11:01:33ZBoyle, David, 1958-<br/>2012<br/>ISBN 9781849714495<br/>Talk, Inc. : how trusted leaders use conversation to power their organizationsent://SD_ILS/0/SD_ILS:2155802025-04-23T11:01:33Z2025-04-23T11:01:33ZGroysberg, Boris. Slind, Michael.<br/>2012<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781422173336<br/>Organizational communication : approaches and processesent://SD_ILS/0/SD_ILS:2299072025-04-23T11:01:33Z2025-04-23T11:01:33ZMiller, Katherine<br/>2012<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781111345419<br/>Communication in responsible business : strategies, concepts, and casesent://SD_ILS/0/SD_ILS:2873242025-04-23T11:01:33Z2025-04-23T11:01:33ZConaway, Roger N. Laasch, Oliver<br/>2012<br/>Pustaka KL @ Keramat<br/>ISBN 9781606493243<br/>The power of framing : creating the language of leadershipent://SD_ILS/0/SD_ILS:1413372025-04-23T11:01:33Z2025-04-23T11:01:33ZFairhurst, Gail Theus<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780470494523<br/>Questions that get results : Innovative ideas managers can ue to improve their team's performanceent://SD_ILS/0/SD_ILS:1421112025-04-23T11:01:33Z2025-04-23T11:01:33ZCherry, Paul<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780470767849<br/>Conversations for change : 12 ways to say it right when it matters mostent://SD_ILS/0/SD_ILS:1465162025-04-23T11:01:33Z2025-04-23T11:01:33ZHayashi, Shawn Kent.<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780071745284<br/>Perfect phrases for leadership development : hundreds of ready-to-use phrases for guiding employees to reach the next levelent://SD_ILS/0/SD_ILS:1465612025-04-23T11:01:33Z2025-04-23T11:01:33ZRunion, Meryl. Mack, Wendy<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780071750943<br/>Conversations about job performance: a communication perspective on the appraisal process / Michael E. Gordon and Vernon D. Miller.ent://SD_ILS/0/SD_ILS:1852062025-04-23T11:01:33Z2025-04-23T11:01:33ZGordon, Michael E. Miller, Vernon D.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781606490747<br/>Designing the networked organizationent://SD_ILS/0/SD_ILS:1852102025-04-23T11:01:33Z2025-04-23T11:01:33ZEverett , Ken<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781606491959<br/>Perfect phrases for conflict resolution : hundreds of ready-to-use phrases for encouraging a more productive and efficient work environmentent://SD_ILS/0/SD_ILS:1858912025-04-23T11:01:33Z2025-04-23T11:01:33ZPolsky, Lawrence. Gerschel, Antoine.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071756167<br/>Introducing professional communication skills for undergraduatesent://SD_ILS/0/SD_ILS:1864092025-04-23T11:01:33Z2025-04-23T11:01:33ZSumathi Renganathan<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789834703592<br/>Lead with LUV : a different way to create real successent://SD_ILS/0/SD_ILS:1725652025-04-23T11:01:33Z2025-04-23T11:01:33ZBlanchard, Kenneth H. Barrett, Colleen<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780137039746<br/>The cultural intelligence difference : master the one skill you can't do without in today's global economyent://SD_ILS/0/SD_ILS:1755242025-04-23T11:01:33Z2025-04-23T11:01:33ZLivermore, David A., 1967-<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780814417065<br/>John Adair's 100 greatest ideas for brilliant communicationent://SD_ILS/0/SD_ILS:1765582025-04-23T11:01:33Z2025-04-23T11:01:33ZAdair, John.<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780857081773<br/>Komunikasi untuk pembangunan sumber manusiaent://SD_ILS/0/SD_ILS:1770122025-04-23T11:01:33Z2025-04-23T11:01:33ZHashim Fauzy Yaacob<br/>2011<br/>Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Lembah Pantai<br/>ISBN 9789835207730<br/>As we speak : how to make your point and have it stickent://SD_ILS/0/SD_ILS:1776422025-04-23T11:01:33Z2025-04-23T11:01:33ZMeyers, Peter, 1959- Nix, Shann<br/>2011<br/>ISBN 9781439153055<br/>Harvard business review on communicating effectively.ent://SD_ILS/0/SD_ILS:1481822025-04-23T11:01:33Z2025-04-23T11:01:33Z2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781422162514<br/>Visual teams : graphic tools for commitment, innovation, & high performanceent://SD_ILS/0/SD_ILS:2088732025-04-23T11:01:33Z2025-04-23T11:01:33ZSibbet, David.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781118077436<br/>Listening : english for businessent://SD_ILS/0/SD_ILS:2247682025-04-23T11:01:33Z2025-04-23T11:01:33ZBadger Ian<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780007423217<br/>Engling for business Speakingent://SD_ILS/0/SD_ILS:2247952025-04-23T11:01:33Z2025-04-23T11:01:33ZSchofield, James Osborn, Anna, 1974-<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780007423231<br/>Engling for business Speakingent://SD_ILS/0/SD_ILS:2250662025-04-23T11:01:33Z2025-04-23T11:01:33ZSchofield, James Osborn, Anna, 1974-<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780007423231<br/>Listening : english for businessent://SD_ILS/0/SD_ILS:2250672025-04-23T11:01:33Z2025-04-23T11:01:33ZBadger, Ian<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780007423217<br/>How To COMMUNICATE with Anyone : Change the way you interact with people foreverent://SD_ILS/0/SD_ILS:2864522025-04-23T11:01:33Z2025-04-23T11:01:33ZHirst, David, 1936-, author.<br/>2011<br/>Pustaka KL @ Keramat<br/>ISBN 9789833832255<br/>Executive presence : the art of commanding respect like a CEOent://SD_ILS/0/SD_ILS:1204582025-04-23T11:01:33Z2025-04-23T11:01:33ZMonarth, Harrison<br/>2010<br/>ISBN 9780071632874<br/>20 minutes to a top performer : Three fast and effective conversations to motivate, develop, and engage your employeesent://SD_ILS/0/SD_ILS:1236862025-04-23T11:01:33Z2025-04-23T11:01:33ZVengel, Alan.<br/>2010<br/>Perpustakaan Jabatan<br/>ISBN 9780071629317<br/>20 minutes to a top performer : Three fast and effective conversations to motivate, develop, and engage your employeesent://SD_ILS/0/SD_ILS:1238662025-04-23T11:01:33Z2025-04-23T11:01:33ZVengel, Alan.<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071629317<br/>The big book of team-motivating games : spirit-building, problem-solving, and communication games for every groupent://SD_ILS/0/SD_ILS:1238692025-04-23T11:01:33Z2025-04-23T11:01:33ZScannell, Mary, 1959- Scannell, Edward E.<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071629621<br/>Dont be that boss : How great communicators gets the most out of their employees and their careersent://SD_ILS/0/SD_ILS:1245602025-04-23T11:01:33Z2025-04-23T11:01:33ZWiskup, Mark<br/>2010<br/>ISBN 9780470485859<br/>Dont be that boss : how great communicators gets the most out of their employees and their careersent://SD_ILS/0/SD_ILS:1306832025-04-23T11:01:33Z2025-04-23T11:01:33ZWiskup, Mark<br/>2010<br/>ISBN 9780470485859<br/>The big book of people skills games : quick, effectives activities for making great impressions, boosting problem-solving skills and improving customer serviceent://SD_ILS/0/SD_ILS:1327632025-04-23T11:01:33Z2025-04-23T11:01:33ZRickenbacher, Colleen A. Scannell, Edward E.<br/>2010<br/>ISBN 9780071745093<br/>Don't be that boss : how great communicatiors det the most out of their employees and their careersent://SD_ILS/0/SD_ILS:1330622025-04-23T11:01:33Z2025-04-23T11:01:33ZWiskup, Mark<br/>2010<br/>ISBN 9780470485859<br/>Communication secretsent://SD_ILS/0/SD_ILS:1336222025-04-23T11:01:33Z2025-04-23T11:01:33ZBoyes, Carolyn<br/>2010<br/>Perpustakaan Jabatan<br/>ISBN 9780007324446<br/>The communication problem solver : simple tools and techniques for busy managersent://SD_ILS/0/SD_ILS:1465132025-04-23T11:01:33Z2025-04-23T11:01:33ZCarroll, Nannette Rundle.<br/>2010<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780814413081<br/>Perfect phrases for communicating change : hundreds of ready-to-use phrases for maintaining focus and productivity during organizational changeent://SD_ILS/0/SD_ILS:1465572025-04-23T11:01:33Z2025-04-23T11:01:33ZPolsky, Lawrence Gerschel, Antoine<br/>2010<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780071738316<br/>Interpersonal skills, theory and practice : the librarian's guide to becoming a leaderent://SD_ILS/0/SD_ILS:1769092025-04-23T11:01:33Z2025-04-23T11:01:33ZSheldon, Brooke E.<br/>2010<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781591587446<br/>The project manager's communication toolkitent://SD_ILS/0/SD_ILS:1474292025-04-23T11:01:33Z2025-04-23T11:01:33ZJha, Shankar<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781439809952<br/>Mastering communication at work : How to lead, manage, and influenceent://SD_ILS/0/SD_ILS:1189792025-04-23T11:01:33Z2025-04-23T11:01:33ZBecker, Ethan F. Wortmann<br/>2009<br/>ISBN 9780071625029<br/>Etika & kepemimpinan dalam komunikasient://SD_ILS/0/SD_ILS:1237752025-04-23T11:01:33Z2025-04-23T11:01:33ZSyd Abdul Rahman Syd Zin Bahtiar Mohamad Haslina Halim Suhaini Muda<br/>2009<br/>Perpustakaan Jabatan<br/>ISBN 9789673490165<br/>Helping people win at work: a business philosophy called, "don't mark my paper, help me get an a" : helping people win at workent://SD_ILS/0/SD_ILS:1237842025-04-23T11:01:33Z2025-04-23T11:01:33ZBlanchard, Kenneth H. Ridge, Garry 1945-<br/>2009<br/>ISBN 9780137011711<br/>More than a minute : Hoe to be an effective leader and manager in today's changing worldent://SD_ILS/0/SD_ILS:1069322025-04-23T11:01:33Z2025-04-23T11:01:33ZGreen, Holly G 1963-<br/>2009<br/>ISBN 9781601630339<br/>Strategic corporate communication : a global approach for doing business in the new Indiaent://SD_ILS/0/SD_ILS:1149212025-04-23T11:01:33Z2025-04-23T11:01:33ZArgenti, Paul A.<br/>2009<br/>ISBN 9780071549912<br/>Etika & kepemimpinan dalam komunikasient://SD_ILS/0/SD_ILS:1253852025-04-23T11:01:33Z2025-04-23T11:01:33ZSyd Abdul Rahman Syd Zin Bahtiar Mohamad Haslina Halim Suhaini Muda<br/>2009<br/>ISBN 9789673490165<br/>Communications skills for project managersent://SD_ILS/0/SD_ILS:1305772025-04-23T11:01:33Z2025-04-23T11:01:33ZCampbell, Michael, 1948-<br/>2009<br/>ISBN 9780814410530<br/>Effective communication : the most important management skill of allent://SD_ILS/0/SD_ILS:1359492025-04-23T11:01:33Z2025-04-23T11:01:33ZAdair, john<br/>2009<br/>Perpustakaan Jabatan<br/>ISBN 9780330504263<br/>Gerontological nursing : competencies for careent://SD_ILS/0/SD_ILS:1403632025-04-23T11:01:33Z2025-04-23T11:01:33ZMauk, Kristen L.<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780763755805<br/>Kamus komunikasi korporatent://SD_ILS/0/SD_ILS:1811702025-04-23T11:01:33Z2025-04-23T11:01:33Z2009<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789834602451<br/>Teknik komunikasi yang berkesanent://SD_ILS/0/SD_ILS:735112025-04-23T11:01:33Z2025-04-23T11:01:33ZMustafa Lutfi<br/>2009 2008 2007 2006 2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789831971260<br/>Teknik komunikasi yang berkesanent://SD_ILS/0/SD_ILS:735122025-04-23T11:01:33Z2025-04-23T11:01:33ZMustafa Lutfi<br/>2009 2008 2007 2006 2005<br/>ISBN 9789831971277<br/>Communicate with emotional intelligenceent://SD_ILS/0/SD_ILS:2787962025-04-23T11:01:33Z2025-04-23T11:01:33ZEaton, John Johnson, Roy, 1944-<br/>Use personal competencies and key relationship skills to influence others and get results<br/>2009 2008 2007 2006 2005<br/>ISBN 9789673221219<br/>Strategic communication in business and the professionsent://SD_ILS/0/SD_ILS:1000972025-04-23T11:01:33Z2025-04-23T11:01:33ZO'hair, Dan Friedrich, Gustaw W. Dixon, Lynda Dee<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780205561209<br/>Managing business & professional communicationent://SD_ILS/0/SD_ILS:1008072025-04-23T11:01:33Z2025-04-23T11:01:33ZDodd, Carley H.<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780205524860<br/>Uniting the virtual workforce : Transforming leadership and innovation in the globally intergrated enterpriseent://SD_ILS/0/SD_ILS:1050302025-04-23T11:01:33Z2025-04-23T11:01:33ZSobel Lojeski, Karen Reilly, Richard R.<br/>2008<br/>ISBN 9780470193952<br/>Strategic reputation management : towards a company of goodent://SD_ILS/0/SD_ILS:1151612025-04-23T11:01:33Z2025-04-23T11:01:33ZAula, Pekka Mantere, Saku<br/>2008<br/>ISBN 9780805864267<br/>Making The Connections : using interneal communication to turn strategy into actionent://SD_ILS/0/SD_ILS:1236392025-04-23T11:01:33Z2025-04-23T11:01:33ZQuirke, Bill, 1954-<br/>2008<br/>ISBN 9780566087806<br/>Effective internal communicationent://SD_ILS/0/SD_ILS:1062122025-04-23T11:01:33Z2025-04-23T11:01:33ZSmith, Lyn<br/>2008<br/>ISBN 9780749452650<br/>Lean connections : making information flow efficiently and effectivelyent://SD_ILS/0/SD_ILS:1144002025-04-23T11:01:33Z2025-04-23T11:01:33ZHarris, Chris Harris, Rick<br/>2008<br/>ISBN 9781563273742<br/>10 steps to successful facilitation / American Society for Training & Development.ent://SD_ILS/0/SD_ILS:2013512025-04-23T11:01:33Z2025-04-23T11:01:33Z2008<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781562865382<br/>The six secrets of change : what the best leaders do to help their organizations survive and thriveent://SD_ILS/0/SD_ILS:1856902025-04-23T11:01:33Z2025-04-23T11:01:33ZFullan, Michael<br/>2008<br/>ISBN 9781118152607<br/>The voice of authorityent://SD_ILS/0/SD_ILS:923782025-04-23T11:01:33Z2025-04-23T11:01:33ZBooher, Dianna Daniels<br/>2007<br/>Perpustakaan Jabatan<br/>ISBN 9780071486699<br/>John F. Kennedy on leadership: the lessons and legacy of a presidentent://SD_ILS/0/SD_ILS:923812025-04-23T11:01:33Z2025-04-23T11:01:33ZBarnes, John A 1960-<br/>2007<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Muhibbah<br/>ISBN 9780814474556<br/>Handbook of enterprise systems architecture in practiceent://SD_ILS/0/SD_ILS:935742025-04-23T11:01:33Z2025-04-23T11:01:33ZSaha, Pallab<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Jabatan Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781599041896<br/>The power of mobility : how your business can compete and win in the next technology revolutionent://SD_ILS/0/SD_ILS:1005482025-04-23T11:01:33Z2025-04-23T11:01:33ZMcGuire, Russell<br/>2007<br/>ISBN 9780470171288<br/>Managing Changeent://SD_ILS/0/SD_ILS:1037362025-04-23T11:01:33Z2025-04-23T11:01:33Z2007<br/>ISBN 9781422118580<br/>Redefining global strategy : Crossing borders in a world where differences still matterent://SD_ILS/0/SD_ILS:1050032025-04-23T11:01:33Z2025-04-23T11:01:33ZGhemawat, Pankaj<br/>2007<br/>ISBN 9781591398660<br/>Send : the essential guide to email for office and homeent://SD_ILS/0/SD_ILS:1055712025-04-23T11:01:33Z2025-04-23T11:01:33ZShipley, David, 1963- Schwalbe, Will.<br/>2007<br/>ISBN 9780307263643<br/>Pengantar komunikasi organisasient://SD_ILS/0/SD_ILS:893222025-04-23T11:01:33Z2025-04-23T11:01:33ZChe Su Mustaffa<br/>2007<br/>ISBN 9789833655694<br/>Managing Changeent://SD_ILS/0/SD_ILS:1101022025-04-23T11:01:33Z2025-04-23T11:01:33Z2007<br/>ISBN 9781422118580<br/>Soft skills : know yourself & know the worldent://SD_ILS/0/SD_ILS:1357572025-04-23T11:01:33Z2025-04-23T11:01:33ZAlex, K<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Jabatan<br/>ISBN 9788121931922<br/>Listening leaders : the ten golden rules to listen, lead & succeedent://SD_ILS/0/SD_ILS:738122025-04-23T11:01:33Z2025-04-23T11:01:33ZSteil , Lyman K. Bommelje, Richard K.<br/>2006 2005<br/>Perpustakaan Jabatan<br/>ISBN 9789833246427<br/>Strategies that win sales : best practices of the world's leading organizationsent://SD_ILS/0/SD_ILS:743332025-04-23T11:01:33Z2025-04-23T11:01:33ZMarone , Mark D. Lunsford, Seleste E.<br/>2006 2005<br/>ISBN 9780793188604<br/>Business communicationent://SD_ILS/0/SD_ILS:745402025-04-23T11:01:33Z2025-04-23T11:01:33ZRaman, Meenakshi.<br/>2006<br/>Perpustakaan Jabatan<br/>ISBN 9780195676952<br/>Strategies that win sales : best practices of the world's leading organizationsent://SD_ILS/0/SD_ILS:782722025-04-23T11:01:33Z2025-04-23T11:01:33ZMarone , Mark D. Lunsford, Seleste E.<br/>2006 2005<br/>ISBN 9780793188604<br/>Strategies that win sales : best practices of the world's leading organizationsent://SD_ILS/0/SD_ILS:783032025-04-23T11:01:33Z2025-04-23T11:01:33ZMarone , Mark D. Lunsford, Seleste E.<br/>2006 2005<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780793188604<br/>Scenario planningent://SD_ILS/0/SD_ILS:790692025-04-23T11:01:33Z2025-04-23T11:01:33ZRingland, Gill<br/>2006<br/>ISBN 9780470018811<br/>The dna of leadership leverage your instincts to: communicate, differentiate, innovateent://SD_ILS/0/SD_ILS:791092025-04-23T11:01:33Z2025-04-23T11:01:33ZGlaser, Judith E.<br/>2006<br/>ISBN 9781593375188<br/>Strategies that win sales : best practices of the world's leading organizationsent://SD_ILS/0/SD_ILS:802322025-04-23T11:01:33Z2025-04-23T11:01:33ZMarone , Mark D. Lunsford, Seleste E.<br/>2006 2005<br/>Perpustakaan Jabatan<br/>ISBN 9780793188604<br/>Komunikasi di tempat kerjaent://SD_ILS/0/SD_ILS:811252025-04-23T11:01:33Z2025-04-23T11:01:33ZAbdullah Hassan, 1942- Ainon Muhammad, 1950-<br/>2006<br/>ISBN 9789833376780<br/>Excellence in communication using the NLP approachent://SD_ILS/0/SD_ILS:906032025-04-23T11:01:33Z2025-04-23T11:01:33ZMcDermott, Ian<br/>2006<br/>Perpustakaan Jabatan<br/>ISBN 9788179291719<br/>ICT dari perspektif professional : isu-isu pengurusan dan organisasi.ent://SD_ILS/0/SD_ILS:943312025-04-23T11:01:33Z2025-04-23T11:01:33ZAbdul Manaf Bohari<br/>2006<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Tun Razak Perpustakaan Kuala Lumpur, Cawangan Desa Tun Razak Perpustakaan Kuala Lumpur, Cawangan Gombak Setia Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur, Cawangan Sri Pantai<br/>ISBN 9789833655007<br/>Komunikasi di tempat kerjaent://SD_ILS/0/SD_ILS:829482025-04-23T11:01:33Z2025-04-23T11:01:33ZAbdul Mua'ti Ahmad<br/>2006<br/>ISBN 9789836275981<br/>10 clowns don't make a circus-and 249 other critical management success strategiesent://SD_ILS/0/SD_ILS:841502025-04-23T11:01:33Z2025-04-23T11:01:33ZSchragis, Steven<br/>2006<br/>ISBN 9781593375553<br/>10 clowns don't make a circus-and 249 other critical management success strategiesent://SD_ILS/0/SD_ILS:851732025-04-23T11:01:33Z2025-04-23T11:01:33ZSchragis, Steven Frishman, Rick<br/>2006<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781593375553<br/>Effective communicationent://SD_ILS/0/SD_ILS:881882025-04-23T11:01:33Z2025-04-23T11:01:33ZShehzad, Wasima<br/>2006<br/>Perpustakaan Jabatan Perpustakaan Lembah Pantai<br/>ISBN 9789833733439<br/>How to talk so people listen : connecting in today's workplaceent://SD_ILS/0/SD_ILS:1336372025-04-23T11:01:33Z2025-04-23T11:01:33ZHamlin, Sonya<br/>2006<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780060734077<br/>Dealing with difficult people : 24 lessons to bring out the best in everyoneent://SD_ILS/0/SD_ILS:2199362025-04-23T11:01:33Z2025-04-23T11:01:33ZBrinkman, Rick. Kirschner, Rick.<br/>2006<br/>Perpustakaan Kuala Lumpur Perpustakaan Jabatan<br/>ISBN 9780071823302<br/>Graduating from the scholl of hard-knocks in 31 daysent://SD_ILS/0/SD_ILS:2777772025-04-23T11:01:33Z2025-04-23T11:01:33ZTan, Andrew A. L., 1954-<br/>2006<br/><a href="http://www.ventonpublishing.com/shopexd.asp?id=211">Kulit Depan</a><br/>ISBN 9789832661856<br/>People power : reading people for resultsent://SD_ILS/0/SD_ILS:733382025-04-23T11:01:33Z2025-04-23T11:01:33ZKearney , Elizabeth I. Bandley, Michale Joan<br/>2006 1990<br/>Perpustakaan Jabatan<br/>ISBN 96799594605 (pbk.)<br/>Why business people speak like idiotsent://SD_ILS/0/SD_ILS:530792025-04-23T11:01:33Z2025-04-23T11:01:33ZFugere, Brian<br/>2005<br/>ISBN 9780743269094<br/>Communicating for results a guide for business and the professionsent://SD_ILS/0/SD_ILS:554272025-04-23T11:01:33Z2025-04-23T11:01:33ZHamilton, Cheryl<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>The articulate executive in action : how the best leaders get things doneent://SD_ILS/0/SD_ILS:776112025-04-23T11:01:33Z2025-04-23T11:01:33ZToogood, Granville N.<br/>2005<br/>ISBN 9780071457880<br/>They just don't get it! : changing resistance into understandingent://SD_ILS/0/SD_ILS:778122025-04-23T11:01:33Z2025-04-23T11:01:33ZYerkes, Leslie, 1958-<br/>2005<br/>ISBN 9781576753286<br/>The how of WOW : a guide to giving a speech that will positively blow 'em awayent://SD_ILS/0/SD_ILS:808882025-04-23T11:01:33Z2025-04-23T11:01:33ZCarlson, Tony<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780814472514<br/>Komunikasi pejabat : Petua pelayanan pelanggan serta panduan umum penulisan memo, surat, laporan, minit, ucapan dan iklanent://SD_ILS/0/SD_ILS:995152025-04-23T11:01:33Z2025-04-23T11:01:33ZSulaiman Masri 1949 Ahmad Khair Mohd Nor<br/>2005<br/>ISBN 9789676116567<br/>Scenarios : the art of strategic conversationent://SD_ILS/0/SD_ILS:414222025-04-23T11:01:33Z2025-04-23T11:01:33ZHeidjen, Kees van der<br/>2005<br/>ISBN 9780470023686<br/>Tell me how i'm doingent://SD_ILS/0/SD_ILS:414232025-04-23T11:01:33Z2025-04-23T11:01:33ZWilliams, Richard L<br/>2005<br/>ISBN 9780814408322<br/>Managing learning and communication systems as business assetsent://SD_ILS/0/SD_ILS:422162025-04-23T11:01:33Z2025-04-23T11:01:33ZGayeski, Diane M.<br/>2005<br/>ISBN 9780130462619<br/>Communicating for results a guide for business and the professionsent://SD_ILS/0/SD_ILS:461892025-04-23T11:01:33Z2025-04-23T11:01:33ZHamilton, Cheryl<br/>2005<br/>ISBN 9780534606787<br/>How to speak up without putting others down: leaders guideent://SD_ILS/0/SD_ILS:843432025-04-23T11:01:33Z2025-04-23T11:01:33ZSilberman, Mel Hansburg, Freda, 1950-<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787973551<br/>Effective internal communicationent://SD_ILS/0/SD_ILS:848572025-04-23T11:01:33Z2025-04-23T11:01:33ZSmith, Lyn<br/>2005<br/>ISBN 9780749439484<br/>John F. Kennedy on leadership : the lessons and legacy of a presidentent://SD_ILS/0/SD_ILS:1061922025-04-23T11:01:33Z2025-04-23T11:01:33ZBarnes, John A<br/>2005<br/>ISBN 9780814474556<br/>Kominikasi kepengurusanent://SD_ILS/0/SD_ILS:1690802025-04-23T11:01:33Z2025-04-23T11:01:33ZMohd Baharuddin Othman & Mohd Taib Ariffin<br/>2005 2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9799832479061<br/>John F. Kennedy on leadership : the lessons and legacy of a presidentent://SD_ILS/0/SD_ILS:702862025-04-23T11:01:33Z2025-04-23T11:01:33ZBarnes, John A<br/>2005<br/>Perpustakaan Kuala Lumpur Perpustakaan Lembah Pantai<br/>ISBN 9780814408346<br/>Speak like a CEO: secrets for commanding attention and getting resultsent://SD_ILS/0/SD_ILS:703072025-04-23T11:01:33Z2025-04-23T11:01:33ZBates, Suzanne<br/>2005<br/>ISBN 9780071451512<br/>John F. Kennedy on leadership : the lessons and legacy of a presidentent://SD_ILS/0/SD_ILS:729882025-04-23T11:01:33Z2025-04-23T11:01:33ZBarnes, John A<br/>2005<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780814408346<br/>Speak like a CEO: secrets for commanding attention and getting resultsent://SD_ILS/0/SD_ILS:730052025-04-23T11:01:33Z2025-04-23T11:01:33ZBates, Suzanne<br/>2005<br/>ISBN 9780071451512<br/>John F. Kennedy on leadership : the lessons and legacy of a presidentent://SD_ILS/0/SD_ILS:731842025-04-23T11:01:33Z2025-04-23T11:01:33ZBarnes, John A<br/>2005<br/>Perpustakaan Jabatan<br/>ISBN 9780814408346<br/>Speak like a CEO: secrets for commanding attention and getting resultsent://SD_ILS/0/SD_ILS:732022025-04-23T11:01:33Z2025-04-23T11:01:33ZBates, Suzanne<br/>2005<br/>Perpustakaan Jabatan<br/>ISBN 9780071451512<br/>Seein is believing : how the new art of visual management can boost performance throughout your organizationent://SD_ILS/0/SD_ILS:792512025-04-23T11:01:33Z2025-04-23T11:01:33ZLiff, Stewart Posey, Pamela Ashley.<br/>2004<br/>ISBN 9780814408087<br/>Managing people across culturesent://SD_ILS/0/SD_ILS:334112025-04-23T11:01:33Z2025-04-23T11:01:33ZTrompenaars, Fons Hampden-Turner, Charles<br/>2004<br/>ISBN 9781841124728<br/>Gower handbook of internal communicationent://SD_ILS/0/SD_ILS:982522025-04-23T11:01:33Z2025-04-23T11:01:33Z2004<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780566077005<br/>Managing People Across Culturesent://SD_ILS/0/SD_ILS:984532025-04-23T11:01:33Z2025-04-23T11:01:33ZTrompenaars, Fons Hampden-Turner, Charles<br/>2004<br/>ISBN 9781841124728<br/>The five paths to persuasion : the art of selling your messageent://SD_ILS/0/SD_ILS:467102025-04-23T11:01:33Z2025-04-23T11:01:33ZMiller, Robert B. Williams, Gary A Hayashi, Alden M.<br/>2004<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780446532396<br/>Develop your NLP skillsent://SD_ILS/0/SD_ILS:470772025-04-23T11:01:33Z2025-04-23T11:01:33ZBradbury, Andrew<br/>2004<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780749432607<br/>Shut up and listen! : the truth about how to communicate at workent://SD_ILS/0/SD_ILS:470972025-04-23T11:01:33Z2025-04-23T11:01:33ZTheobald, Theo<br/>2004<br/>ISBN 9780749440244<br/>The leader as communicator : strategies and tactics to build loyalty, focus effort, and spark creativityent://SD_ILS/0/SD_ILS:791442025-04-23T11:01:33Z2025-04-23T11:01:33ZMai, Robert Akerson, Alan Amacom<br/>2003<br/>ISBN 9780814407400<br/>Organizational communication : foundations for business and managementent://SD_ILS/0/SD_ILS:302542025-04-23T11:01:33Z2025-04-23T11:01:33ZZaremba, Alan Jay<br/>2003<br/>ISBN 9780324158656<br/>Transforming leadershipent://SD_ILS/0/SD_ILS:363632025-04-23T11:01:33Z2025-04-23T11:01:33ZBurns, James MacGregor<br/>2003<br/>ISBN 9781843541684<br/>Business and Professional Communicationent://SD_ILS/0/SD_ILS:137152025-04-23T11:01:33Z2025-04-23T11:01:33ZDisanza, James R. Legge, Nancy J.<br/>2003<br/>ISBN 9780205359547<br/>Scenario planning : The link between future and strategyent://SD_ILS/0/SD_ILS:214792025-04-23T11:01:33Z2025-04-23T11:01:33ZLindgren, Mats Bandhold, Hans<br/>2003<br/>ISBN 9780333993170<br/>Corporate communicationsent://SD_ILS/0/SD_ILS:298852025-04-23T11:01:33Z2025-04-23T11:01:33ZArgenti, Paul<br/>2003<br/>ISBN 9780072314021<br/>How to move minds and influence people : a remarkable and persuading othersent://SD_ILS/0/SD_ILS:620012025-04-23T11:01:33Z2025-04-23T11:01:33ZCarruthers, Lain<br/>2003<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780273663362<br/>Komunikasi di tempat kerjaent://SD_ILS/0/SD_ILS:64582025-04-23T11:01:33Z2025-04-23T11:01:33ZAbdullah Hassan Ainon Mohd<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789832311225<br/>The power of corporate communication : crafting the voice and image of your businessent://SD_ILS/0/SD_ILS:78692025-04-23T11:01:33Z2025-04-23T11:01:33ZArgenti, Paul A. Forman, Janis<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071379496<br/>X-Engineering the corporation : Reinventing your business in the digital ageent://SD_ILS/0/SD_ILS:314272025-04-23T11:01:33Z2025-04-23T11:01:33ZChampy, James<br/>2002<br/>ISBN 9780446678971<br/>Mars and Venus in the workplace : A practical guide for improving communication and getting results at workent://SD_ILS/0/SD_ILS:314362025-04-23T11:01:33Z2025-04-23T11:01:33ZGray, John<br/>2002<br/>ISBN 9780060957636<br/>Encyclopaedia of strategic management ; financial decisionsent://SD_ILS/0/SD_ILS:104472025-04-23T11:01:33Z2025-04-23T11:01:33ZAllen, David<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9788124202692<br/>Managerial communication strategies : An applied casebookent://SD_ILS/0/SD_ILS:133892025-04-23T11:01:33Z2025-04-23T11:01:33ZVeech, Annette M.<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780130608215<br/>Pardon me, are you the boss?ent://SD_ILS/0/SD_ILS:150762025-04-23T11:01:33Z2025-04-23T11:01:33ZMeyer, Henry R.<br/>2002<br/>ISBN 9789832431145<br/>Zero spaceent://SD_ILS/0/SD_ILS:155582025-04-23T11:01:33Z2025-04-23T11:01:33ZLekanne Deprez, Frank Tissen, Rene<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781576751824<br/>Power of indirect influenceent://SD_ILS/0/SD_ILS:14752025-04-23T11:01:33Z2025-04-23T11:01:33ZTingley, Judith C.<br/>2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780814470503<br/>Komunikasi di tempat kerjaent://SD_ILS/0/SD_ILS:46222025-04-23T11:01:33Z2025-04-23T11:01:33ZAbdullah Hassan Ainon Mohd<br/>2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789832311225<br/>Managing crises before they happenent://SD_ILS/0/SD_ILS:85552025-04-23T11:01:33Z2025-04-23T11:01:33ZMitroff, Ian I. Anagnos, Gus<br/>2001<br/>ISBN 9780814405635<br/>Communicating effectivelyent://SD_ILS/0/SD_ILS:15402025-04-23T11:01:33Z2025-04-23T11:01:33ZArredondo, Lani<br/>2000<br/>ISBN 9780071364294<br/>Communicating effectivelyent://SD_ILS/0/SD_ILS:15422025-04-23T11:01:33Z2025-04-23T11:01:33ZArredondo, Lani<br/>2000<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071364294<br/>The next common senseent://SD_ILS/0/SD_ILS:40722025-04-23T11:01:33Z2025-04-23T11:01:33ZLissack, Michael Roos, Johan<br/>2000<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781857882353<br/>Communicating effectivelyent://SD_ILS/0/SD_ILS:318412025-04-23T11:01:33Z2025-04-23T11:01:33ZArrendondo, Lani<br/>2000<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071364294<br/>How to prepare a promotion planent://SD_ILS/0/SD_ILS:153132025-04-23T11:01:33Z2025-04-23T11:01:33ZWaller, David<br/>2000<br/>ISBN 9780074706534<br/>NLP and the new managerent://SD_ILS/0/SD_ILS:453222025-04-23T11:01:33Z2025-04-23T11:01:33ZMcDermott, Ian<br/>2000<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781587990984<br/>We, me, them & it : the power of words in businessent://SD_ILS/0/SD_ILS:455062025-04-23T11:01:33Z2025-04-23T11:01:33ZSimmons, John<br/>2000<br/>ISBN 9781587991363<br/>Improve your communication skillsent://SD_ILS/0/SD_ILS:479242025-04-23T11:01:33Z2025-04-23T11:01:33ZBarker, Alan<br/>2000<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780749432621<br/>Building cross-cultural competenceent://SD_ILS/0/SD_ILS:1550572025-04-23T11:01:33Z2025-04-23T11:01:33ZHampden-Turner, Charles. Trompenaars, Fons<br/>2000<br/>ISBN 9780471495277<br/>The managers's guide to business writingent://SD_ILS/0/SD_ILS:318262025-04-23T11:01:33Z2025-04-23T11:01:33ZSparks, Suzanne D.<br/>1999<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780070718678<br/>How to communicate at workent://SD_ILS/0/SD_ILS:142542025-04-23T11:01:33Z2025-04-23T11:01:33ZDobson, Ann<br/>1999<br/>ISBN 9780717297382<br/>Komunikasi untuk pemimpinent://SD_ILS/0/SD_ILS:289802025-04-23T11:01:33Z2025-04-23T11:01:33ZAbdullah Hassan<br/>1999<br/>ISBN 9789676108265<br/>Komunikasi untuk pemimpinent://SD_ILS/0/SD_ILS:289812025-04-23T11:01:33Z2025-04-23T11:01:33ZAbdullah Hassan<br/>1999<br/>ISBN 9789676108265<br/>Management communicationent://SD_ILS/0/SD_ILS:298932025-04-23T11:01:33Z2025-04-23T11:01:33ZBell, Arthur H. Smith, Dayle M.<br/>1999<br/>Business @ the speed succeeding in the digital economy of thoughtent://SD_ILS/0/SD_ILS:1233002025-04-23T11:01:33Z2025-04-23T11:01:33ZGates, Bill<br/>1999<br/>ISBN 9780140283129<br/>If only we knew what we knowent://SD_ILS/0/SD_ILS:55362025-04-23T11:01:33Z2025-04-23T11:01:33ZO' Dell, Carla Grayson, Jackson C. Essaides, Nilly<br/>1998<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780684844749<br/>Komunikasi untuk pemimpinent://SD_ILS/0/SD_ILS:68482025-04-23T11:01:33Z2025-04-23T11:01:33ZAbdullah Hassan, 1942- Ainon Muhammad<br/>1998<br/>ISBN 9789676108265<br/>Advertising communications and promotion managementent://SD_ILS/0/SD_ILS:618082025-04-23T11:01:33Z2025-04-23T11:01:33Z1996<br/>Perpustakaan Kuala Lumpur, Cawangan Sri Sabah<br/>ISBN 9780070539433<br/>How to communicate at workent://SD_ILS/0/SD_ILS:386252025-04-23T11:01:33Z2025-04-23T11:01:33ZDobson, Ann<br/>1995<br/>Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN 9780717997381<br/>The knowledge- creating company : hoe Japnese companies create the dynamics of innovationent://SD_ILS/0/SD_ILS:1129692025-04-23T11:01:33Z2025-04-23T11:01:33ZNonaka, Ikujiro 1935- Takeuchi, Hirotaka<br/>1995<br/>ISBN 9780195092691<br/>The leader in you : how to win friends, influence people and succeed in a changing worldent://SD_ILS/0/SD_ILS:1336722025-04-23T11:01:33Z2025-04-23T11:01:33ZLevine, Stuart R Crom, Michael A.<br/>1995<br/>ISBN 9780671519988<br/>Why Didn,t You Say Thatin the first Place?ent://SD_ILS/0/SD_ILS:1560872025-04-23T11:01:33Z2025-04-23T11:01:33ZHeyman, Richard<br/>1994<br/>ISBN 9781555426538<br/>Impact : a guide to business communicationsent://SD_ILS/0/SD_ILS:1591352025-04-23T11:01:33Z2025-04-23T11:01:33ZNorthey, Margot<br/>1993<br/>ISBN 9780134525419<br/>Golden rule management : give respect, get resultsent://SD_ILS/0/SD_ILS:1552732025-04-23T11:01:33Z2025-04-23T11:01:33ZHoloviak, Stephen J.<br/>1993<br/>ISBN 9780201633337<br/>Body language in the workplaceent://SD_ILS/0/SD_ILS:1536762025-04-23T11:01:33Z2025-04-23T11:01:33ZFast, Julius<br/>1991<br/>ISBN 9780140178159<br/>Executive's portfolio of model speeches for all occasionsent://SD_ILS/0/SD_ILS:1571392025-04-23T11:01:33Z2025-04-23T11:01:33ZBooher, Dianna<br/>1991<br/>ISBN 9780132969895<br/>Smart moves: 14 steps to keep any boss happy, 8 ways to start meetings on time, and 1,600 more tips to get the best from yourself and the people aroundent://SD_ILS/0/SD_ILS:1549372025-04-23T11:01:33Z2025-04-23T11:01:33ZDeep, Sam Sussman, Lyle<br/>1990<br/>ISBN 9780201518122<br/>The effective communicatorent://SD_ILS/0/SD_ILS:1583022025-04-23T11:01:33Z2025-04-23T11:01:33ZAdair, John<br/>1988<br/>ISBN 9781850915683<br/>Effective business psychologyent://SD_ILS/0/SD_ILS:1578012025-04-23T11:01:33Z2025-04-23T11:01:33ZDuBrin, Andrew J.<br/>1985<br/>ISBN 9780835915700<br/>1000 things you never learned in business schoolent://SD_ILS/0/SD_ILS:1513142025-04-23T11:01:33Z2025-04-23T11:01:33ZYeomans, Williams N.<br/>1985<br/>ISBN 9780070722743<br/>DBKL: Strata management must take on additional duties during viral outbreakent://SD_ASSET/0/12272025-04-23T11:01:33Z2025-04-23T11:01:33ZDBKL: Strata management must take on additional duties during viral outbreak<br/>Pdf Documents<br/><a href="http://kllibrary.dbkl.gov.my/client/en_US/search/asset/1227">http://kllibrary.dbkl.gov.my/client/en_US/search/asset/1227</a>1227<br/>Know your Mayorent://SD_ASSET/0/40902025-04-23T11:01:33Z2025-04-23T11:01:33ZShamsuhaimie<br/>Kuala Lumpur City News: issue 1/November 2002<br/>Pdf Documents<br/><a href="http://kllibrary.dbkl.gov.my/client/en_US/search/asset/4090">http://kllibrary.dbkl.gov.my/client/en_US/search/asset/4090</a>4090<br/>City Hall assits Selangor State Government achieve 'zero squatter population'ent://SD_ASSET/0/40932025-04-23T11:01:33Z2025-04-23T11:01:33ZShamsuhaimie<br/>Kuala Lumpur City News : issue 1/September 2003<br/>Pdf Documents<br/><a href="http://kllibrary.dbkl.gov.my/client/en_US/search/asset/4093">http://kllibrary.dbkl.gov.my/client/en_US/search/asset/4093</a>4093<br/>Balanced, equitable and sustainable development important to cities - YAB Datuk Seri Abdullah Ahmad Badawient://SD_ASSET/0/41032025-04-23T11:01:33Z2025-04-23T11:01:33ZShamsuhaimie<br/>Kuala Lumpur City News : issue 2/September 2004<br/>Pdf Documents<br/><a href="http://kllibrary.dbkl.gov.my/client/en_US/search/asset/4103">http://kllibrary.dbkl.gov.my/client/en_US/search/asset/4103</a>4103<br/>internet as the third utilityent://SD_ASSET/0/49812025-04-23T11:01:33Z2025-04-23T11:01:33Zinternet as the third utility<br/>Pdf Documents<br/><a href="http://kllibrary.dbkl.gov.my/client/en_US/search/asset/4981">http://kllibrary.dbkl.gov.my/client/en_US/search/asset/4981</a>4981<br/>