Search Results for Communication management - Narrowed by: Interpersonal relations. SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dCommunication$002bmanagement$0026qf$003dSUBJECT$002509Subject$002509Interpersonal$002brelations.$002509Interpersonal$002brelations.$0026ps$003d300? 2025-11-02T23:37:52Z Difficult conversations ent://SD_ILS/0/SD_ILS:212976 2025-11-02T23:37:52Z 2025-11-02T23:37:52Z Manser, Martin<br/>2014<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul&#160;Perpustakaan Jabatan&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9781471801662<br/> The leader's guide to managing people : how to use soft skills to get hard results ent://SD_ILS/0/SD_ILS:219240 2025-11-02T23:37:52Z 2025-11-02T23:37:52Z Brent, Mike&#160;Dent, Fiona Elsa<br/>2014<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Jabatan<br/>ISBN&#160;9780273779452<br/> Crucial accountability : tools for resolving violated expectations, broken commitments, and bad behavior ent://SD_ILS/0/SD_ILS:219861 2025-11-02T23:37:52Z 2025-11-02T23:37:52Z Patterson, Kerry, 1946-<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780071829311<br/> Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work ent://SD_ILS/0/SD_ILS:211006 2025-11-02T23:37:52Z 2025-11-02T23:37:52Z Grandey, Alicia&#160;Diefendorff, James&#160;Rupp, Deborah E., 1975-<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781848729490<br/> Dealing with people you can't stand : how to bring out the best in people at their worst ent://SD_ILS/0/SD_ILS:199008 2025-11-02T23:37:52Z 2025-11-02T23:37:52Z Brinkman, Rick.&#160;Kirschner, Rick.<br/>2012<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail&#160;Perpustakaan Jabatan<br/>ISBN&#160;9781259011535<br/>