Search Results for Communication services - Narrowed by: Books SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dCommunication$002bservices$0026qf$003dFORMAT$002509Format$002509BOOK$002509Books$0026ic$003dtrue$0026ps$003d300$0026isd$003dtrue? 2025-11-08T11:37:11Z PR and communication in local government and public services ent://SD_ILS/0/SD_ILS:218747 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z Brown, John, author&#160;Gaudin, Pat, author&#160;Moran, Wendy, author<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780749466169<br/> Information and communication tecnologies for the public services : A small states focus ent://SD_ILS/0/SD_ILS:108664 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z Rita Endeley, RoseMarie&#160;Ramnarine, Devindra<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780850928785<br/> Information and communication tecnologies for the public services : a small states focus ent://SD_ILS/0/SD_ILS:115262 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z 2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780850928785<br/> Crowdsourcing during COVID-19 case studies in health and education ent://SD_ILS/0/SD_ILS:285968 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z Bueno Munoz, Carmen,&#160;Murillo Zamorano, Luis R&#160;Lopez Sanchez, Jose Angel,<br/>2022&#160;2020<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul&#160;Perpustakaan Kuala Lumpur, Cawangan Setiawangsa&#160;Perpustakaan Medan Idaman&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9781032156385<br/> Library conversations : reclaiming interpersonal communication theory for understanding professional encounters ent://SD_ILS/0/SD_ILS:253939 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z Radford,Marie L ; Radford, Gary P&#160;Radford, Gary P., 1961- author.<br/>2017<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780838914847<br/> Direct work with vulnerable children : playful activities and strategies for communication ent://SD_ILS/0/SD_ILS:204448 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z Tait, Audrey, 1970-&#160;Wosu, Helen, 1945-<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781849053198<br/> Art of explanation : making your ideas, products, and services easier to understand ent://SD_ILS/0/SD_ILS:209063 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z LeFever, Lee, 1973-<br/>2013<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN&#160;9781118374580<br/> Komunikasi dalam kerja sosial ent://SD_ILS/0/SD_ILS:220890 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z Fuziah Shaffie, author.<br/>2013<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Jabatan&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9789670474601<br/> The power of understanding people : the key to strengthening relationships, increasing sales, and enhancing organizational performance ent://SD_ILS/0/SD_ILS:213521 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z Mitchell, Dave<br/>2013<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail&#160;Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN&#160;9781118726839<br/> The connected educator : learning and leading in a digital age ent://SD_ILS/0/SD_ILS:191591 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z Nussbaum-Beach, Sheryl&#160;Hall, Lani Ritter<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781935543176<br/> The social innovation imperative : create winning products, services, and programs that solve society's most pressing challenges ent://SD_ILS/0/SD_ILS:184967 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z Bates, Sandra M.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780071754996<br/> Customer service management training 101 : quick and easy techniques that get great results ent://SD_ILS/0/SD_ILS:175523 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z Evenson, Renee, 1951-<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780814417157<br/> Using mobile technology to deliver library services : a handbook ent://SD_ILS/0/SD_ILS:209518 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z Walsh, Andrew (Andrew P.)<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781856048095<br/> Please every customer : delivering stellar customer service across cultures ent://SD_ILS/0/SD_ILS:146565 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z Lucas, Robert W.<br/>&quot;A one-stop resource for delivering great customer service across any cultural boundary. As the economy globalizes, cultural boundaries in commerce are being erased -- which makes your customers an increasingly diverse group. In order to stay competitive, you need to be able to communicate with them clearly and effectively. Please Every Customer helps you create an environment in which everyone is recognized as a valuable component of the customer-provider chain. No other book addresses the issues as thoroughly or provides the kind of direct advice you need to ensure success. Please Every Customer teaches you how to: Communicate effectively Build trust across cultures Serve different genders Understand cultural nuances Provide service to customers of any age who speak English as a second language or has special needs Demographics are changing before our eyes. You need to prepare now for the future . . . because it's already here. Please Every Customer is your roadmap to the new world of customer service&quot;--<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780071748360<br/> Library technology reports;libraries and mobile services : expert guides to library systems and services vol. 47/no.2 ent://SD_ILS/0/SD_ILS:166853 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z Hanson, Cody W.&#160;America Library Association<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780838958308<br/> The Dentsu way : 9 lessons for innovation in marketing from the world's leading advertising agency ent://SD_ILS/0/SD_ILS:168266 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z Sugiyama, Kotaro.&#160;Andree, Tim.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780071748124<br/> Net locality : why location matters in a networked world ent://SD_ILS/0/SD_ILS:175360 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z Gordon, Eric, 1973-&#160;Silva, Adriana de Souza e.<br/>2011<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail&#160;Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN&#160;9781405180610<br/> Connections for the digital age : multimedia communications for mobile, nomadic, and fixed devices ent://SD_ILS/0/SD_ILS:175683 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z Carne, E. Bryan, 1928-<br/>2011<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9781118054161<br/> Assistive technologies in the library ent://SD_ILS/0/SD_ILS:147552 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z Mates, Barbara T.&#160;Reed, William R.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780838910702<br/> Defusing the angry patron : a how-to-do-it manual for librarians ent://SD_ILS/0/SD_ILS:216228 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z Rubin, Rhea Joyce, 1950-<br/>2011<br/>ISBN&#160;9781555707316<br/> The big book of people skills games : quick, effectives activities for making great impressions, boosting problem-solving skills and improving customer service ent://SD_ILS/0/SD_ILS:132763 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z Rickenbacher, Colleen A.&#160;Scannell, Edward E.<br/>2010<br/>ISBN&#160;9780071745093<br/> Handbook of research on wireless multimedia : quality of service and solutions ent://SD_ILS/0/SD_ILS:105384 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z 2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781599048208<br/> Laws of Malaysia communications and multimedia act 1998 (Act588);Malaysian Communications and multimedia commision act 1998(Act589);Digital signature act 1997(Act562);Postal services act 1991(Act465) ent://SD_ILS/0/SD_ILS:169294 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z Malaysia. Suruhanjaya Komunikasi dan Multimedia Malaysia<br/>2009&#160;2008&#160;2007&#160;2006&#160;2005<br/>Perpustakaan Kuala Lumpur<br/> Bahasa SMS asyiknya cinta ent://SD_ILS/0/SD_ILS:278785 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z Atikah Ayuni&#160;Kamarulzaman Mohd Arif<br/>2009&#160;2008&#160;2007&#160;2006&#160;2005<br/>ISBN&#160;9789831976418<br/> The graphic designer's guide to better business writing ent://SD_ILS/0/SD_ILS:100273 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z Janoff, Barbara&#160;Simth, Ruth Cash<br/>2007<br/>ISBN&#160;9781581154726<br/> Choices in deafness : a parents guide to communication options ent://SD_ILS/0/SD_ILS:104953 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z Schwartz, Sue.<br/>2007<br/>ISBN&#160;9781890627737<br/> Comrades communism : a world history ent://SD_ILS/0/SD_ILS:123590 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z Service, Robert<br/>2007<br/>ISBN&#160;9780330439688<br/> In Service Of The Law : simplicity &amp; greatness : Tun Suffian's legacy ent://SD_ILS/0/SD_ILS:123821 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z Salleh Buang<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9789834353001<br/> Choices in deafness : a parents guide to communication options ent://SD_ILS/0/SD_ILS:133481 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z Schwartz, Sue.<br/>2007<br/>ISBN&#160;9781890627737<br/> Social software in libraries : building collaboration, communication, and community Online ent://SD_ILS/0/SD_ILS:205897 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z Farkas, Meredith G.<br/>2007<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0711/2007004515.html">http://www.loc.gov/catdir/toc/ecip0711/2007004515.html</a><br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781573872751<br/> Roaming in wireless networks ent://SD_ILS/0/SD_ILS:58445 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z Siddiqui, Shahid K.<br/>2006<br/>ISBN&#160;9780071455053<br/> Mobile web services : architecture and implementation ent://SD_ILS/0/SD_ILS:77220 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z Hirsch, Frederick&#160;Kemp, John&#160;Ilkka, Jani<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780470015964<br/> 10 clowns don't make a circus-and 249 other critical management success strategies ent://SD_ILS/0/SD_ILS:84150 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z Schragis, Steven<br/>2006<br/>ISBN&#160;9781593375553<br/> 10 clowns don't make a circus-and 249 other critical management success strategies ent://SD_ILS/0/SD_ILS:85173 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z Schragis, Steven&#160;Frishman, Rick<br/>2006<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9781593375553<br/> The mobile revolution : The making of mobile services worldwide ent://SD_ILS/0/SD_ILS:61159 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z Steinbock, Dan<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780749442965<br/> Mobile VPN : delivering advanced services in next generation wireless systems ent://SD_ILS/0/SD_ILS:32266 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z Shneyderman, Alex&#160;Casati, Alessio<br/>2003<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780471219019<br/> Visual communication : Images with messages ent://SD_ILS/0/SD_ILS:23084 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z Lester, Paul Martin<br/>2003<br/>ISBN&#160;9780534562441<br/> Building. Net applications for mobile devices ent://SD_ILS/0/SD_ILS:55064 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z Wigley, Andy<br/>2002<br/>Perpustakaan Kuala Lumpur<br/> Broadband crash course ent://SD_ILS/0/SD_ILS:8614 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z Louis, P. J.<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780071380607<br/> The body electric : an anatomy of the new bionic sense ent://SD_ILS/0/SD_ILS:30400 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z Geary, James<br/>2002<br/>ISBN&#160;9780297646860<br/> Flash design for mobile devices ent://SD_ILS/0/SD_ILS:11494 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z Reyes, Eileen De Los<br/>This book satisfies to need for a complete gride to wireless flash design, understand the mobile mindset, information architeeture and interface design for mobile devices.<br/>2002<br/>ISBN&#160;9780764536472<br/> Fixed broadband wireless access networks and services ent://SD_ILS/0/SD_ILS:12549 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z Ibe, Oliver C.<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780471232858<br/> Graphically speaking : A visual A-Z guide for better designer client communication ent://SD_ILS/0/SD_ILS:20888 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z Buchanan, Lisa<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780715315446<br/> The body electric : An anatomy of the new bionic senses ent://SD_ILS/0/SD_ILS:21326 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z Geary, James<br/>2002<br/>ISBN&#160;9780753813805<br/> Building. Net applications for mobile devices ent://SD_ILS/0/SD_ILS:29433 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z Wigley, Andy<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780735615328<br/> Internet communications using SIP : delivering VoIP and multimedia services with session initiation protocol ent://SD_ILS/0/SD_ILS:7289 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z Sinnreich, Henry&#160;Johnston, Alan B.<br/>2001<br/>ISBN&#160;9780471413998<br/> IS-95 CDMA &amp; cdma 2000 cellular/PCS implementation ent://SD_ILS/0/SD_ILS:157805 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z Garg, Vijay K<br/>2000<br/>ISBN&#160;9780130871121<br/> Time to listen to children ent://SD_ILS/0/SD_ILS:10689 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z 1999<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780415171984<br/> 'Race', communication and the caring professions ent://SD_ILS/0/SD_ILS:30119 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z Robinson, Lena<br/>1998<br/>ISBN&#160;9780335195503<br/> Science &amp; medicine ent://SD_ILS/0/SD_ILS:39567 2025-11-08T11:37:11Z 2025-11-08T11:37:11Z Oleksy, Walter<br/>1995<br/>Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN&#160;9780816030767<br/>