Search Results for Communication services - Narrowed by: BooksSirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dCommunication$002bservices$0026qf$003dFORMAT$002509Format$002509BOOK$002509Books$0026ic$003dtrue$0026ps$003d300$0026isd$003dtrue?2025-11-08T11:37:11ZPR and communication in local government and public servicesent://SD_ILS/0/SD_ILS:2187472025-11-08T11:37:11Z2025-11-08T11:37:11ZBrown, John, author Gaudin, Pat, author Moran, Wendy, author<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780749466169<br/>Information and communication tecnologies for the public services : A small states focusent://SD_ILS/0/SD_ILS:1086642025-11-08T11:37:11Z2025-11-08T11:37:11ZRita Endeley, RoseMarie Ramnarine, Devindra<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780850928785<br/>Information and communication tecnologies for the public services : a small states focusent://SD_ILS/0/SD_ILS:1152622025-11-08T11:37:11Z2025-11-08T11:37:11Z2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780850928785<br/>Crowdsourcing during COVID-19 case studies in health and educationent://SD_ILS/0/SD_ILS:2859682025-11-08T11:37:11Z2025-11-08T11:37:11ZBueno Munoz, Carmen, Murillo Zamorano, Luis R Lopez Sanchez, Jose Angel,<br/>2022 2020<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Medan Idaman Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781032156385<br/>Library conversations : reclaiming interpersonal communication theory for understanding professional encountersent://SD_ILS/0/SD_ILS:2539392025-11-08T11:37:11Z2025-11-08T11:37:11ZRadford,Marie L ; Radford, Gary P Radford, Gary P., 1961- author.<br/>2017<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838914847<br/>Direct work with vulnerable children : playful activities and strategies for communicationent://SD_ILS/0/SD_ILS:2044482025-11-08T11:37:11Z2025-11-08T11:37:11ZTait, Audrey, 1970- Wosu, Helen, 1945-<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781849053198<br/>Art of explanation : making your ideas, products, and services easier to understandent://SD_ILS/0/SD_ILS:2090632025-11-08T11:37:11Z2025-11-08T11:37:11ZLeFever, Lee, 1973-<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781118374580<br/>Komunikasi dalam kerja sosialent://SD_ILS/0/SD_ILS:2208902025-11-08T11:37:11Z2025-11-08T11:37:11ZFuziah Shaffie, author.<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Jabatan Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789670474601<br/>The power of understanding people : the key to strengthening relationships, increasing sales, and enhancing organizational performanceent://SD_ILS/0/SD_ILS:2135212025-11-08T11:37:11Z2025-11-08T11:37:11ZMitchell, Dave<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781118726839<br/>The connected educator : learning and leading in a digital ageent://SD_ILS/0/SD_ILS:1915912025-11-08T11:37:11Z2025-11-08T11:37:11ZNussbaum-Beach, Sheryl Hall, Lani Ritter<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781935543176<br/>The social innovation imperative : create winning products, services, and programs that solve society's most pressing challengesent://SD_ILS/0/SD_ILS:1849672025-11-08T11:37:11Z2025-11-08T11:37:11ZBates, Sandra M.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071754996<br/>Customer service management training 101 : quick and easy techniques that get great resultsent://SD_ILS/0/SD_ILS:1755232025-11-08T11:37:11Z2025-11-08T11:37:11ZEvenson, Renee, 1951-<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780814417157<br/>Using mobile technology to deliver library services : a handbookent://SD_ILS/0/SD_ILS:2095182025-11-08T11:37:11Z2025-11-08T11:37:11ZWalsh, Andrew (Andrew P.)<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781856048095<br/>Please every customer : delivering stellar customer service across culturesent://SD_ILS/0/SD_ILS:1465652025-11-08T11:37:11Z2025-11-08T11:37:11ZLucas, Robert W.<br/>"A one-stop resource for delivering great customer service across any cultural boundary. As the economy globalizes, cultural boundaries in commerce are being erased -- which makes your customers an increasingly diverse group. In order to stay competitive, you need to be able to communicate with them clearly and effectively. Please Every Customer helps you create an environment in which everyone is recognized as a valuable component of the customer-provider chain. No other book addresses the issues as thoroughly or provides the kind of direct advice you need to ensure success. Please Every Customer teaches you how to: Communicate effectively Build trust across cultures Serve different genders Understand cultural nuances Provide service to customers of any age who speak English as a second language or has special needs Demographics are changing before our eyes. You need to prepare now for the future . . . because it's already here. Please Every Customer is your roadmap to the new world of customer service"--<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071748360<br/>Library technology reports;libraries and mobile services : expert guides to library systems and services vol. 47/no.2ent://SD_ILS/0/SD_ILS:1668532025-11-08T11:37:11Z2025-11-08T11:37:11ZHanson, Cody W. America Library Association<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838958308<br/>The Dentsu way : 9 lessons for innovation in marketing from the world's leading advertising agencyent://SD_ILS/0/SD_ILS:1682662025-11-08T11:37:11Z2025-11-08T11:37:11ZSugiyama, Kotaro. Andree, Tim.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071748124<br/>Net locality : why location matters in a networked worldent://SD_ILS/0/SD_ILS:1753602025-11-08T11:37:11Z2025-11-08T11:37:11ZGordon, Eric, 1973- Silva, Adriana de Souza e.<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781405180610<br/>Connections for the digital age : multimedia communications for mobile, nomadic, and fixed devicesent://SD_ILS/0/SD_ILS:1756832025-11-08T11:37:11Z2025-11-08T11:37:11ZCarne, E. Bryan, 1928-<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781118054161<br/>Assistive technologies in the libraryent://SD_ILS/0/SD_ILS:1475522025-11-08T11:37:11Z2025-11-08T11:37:11ZMates, Barbara T. Reed, William R.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838910702<br/>Defusing the angry patron : a how-to-do-it manual for librariansent://SD_ILS/0/SD_ILS:2162282025-11-08T11:37:11Z2025-11-08T11:37:11ZRubin, Rhea Joyce, 1950-<br/>2011<br/>ISBN 9781555707316<br/>The big book of people skills games : quick, effectives activities for making great impressions, boosting problem-solving skills and improving customer serviceent://SD_ILS/0/SD_ILS:1327632025-11-08T11:37:11Z2025-11-08T11:37:11ZRickenbacher, Colleen A. Scannell, Edward E.<br/>2010<br/>ISBN 9780071745093<br/>Handbook of research on wireless multimedia : quality of service and solutionsent://SD_ILS/0/SD_ILS:1053842025-11-08T11:37:11Z2025-11-08T11:37:11Z2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781599048208<br/>Laws of Malaysia communications and multimedia act 1998 (Act588);Malaysian Communications and multimedia commision act 1998(Act589);Digital signature act 1997(Act562);Postal services act 1991(Act465)ent://SD_ILS/0/SD_ILS:1692942025-11-08T11:37:11Z2025-11-08T11:37:11ZMalaysia. Suruhanjaya Komunikasi dan Multimedia Malaysia<br/>2009 2008 2007 2006 2005<br/>Perpustakaan Kuala Lumpur<br/>Bahasa SMS asyiknya cintaent://SD_ILS/0/SD_ILS:2787852025-11-08T11:37:11Z2025-11-08T11:37:11ZAtikah Ayuni Kamarulzaman Mohd Arif<br/>2009 2008 2007 2006 2005<br/>ISBN 9789831976418<br/>The graphic designer's guide to better business writingent://SD_ILS/0/SD_ILS:1002732025-11-08T11:37:11Z2025-11-08T11:37:11ZJanoff, Barbara Simth, Ruth Cash<br/>2007<br/>ISBN 9781581154726<br/>Choices in deafness : a parents guide to communication optionsent://SD_ILS/0/SD_ILS:1049532025-11-08T11:37:11Z2025-11-08T11:37:11ZSchwartz, Sue.<br/>2007<br/>ISBN 9781890627737<br/>Comrades communism : a world historyent://SD_ILS/0/SD_ILS:1235902025-11-08T11:37:11Z2025-11-08T11:37:11ZService, Robert<br/>2007<br/>ISBN 9780330439688<br/>In Service Of The Law : simplicity & greatness : Tun Suffian's legacyent://SD_ILS/0/SD_ILS:1238212025-11-08T11:37:11Z2025-11-08T11:37:11ZSalleh Buang<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789834353001<br/>Choices in deafness : a parents guide to communication optionsent://SD_ILS/0/SD_ILS:1334812025-11-08T11:37:11Z2025-11-08T11:37:11ZSchwartz, Sue.<br/>2007<br/>ISBN 9781890627737<br/>Social software in libraries : building collaboration, communication, and community Onlineent://SD_ILS/0/SD_ILS:2058972025-11-08T11:37:11Z2025-11-08T11:37:11ZFarkas, Meredith G.<br/>2007<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0711/2007004515.html">http://www.loc.gov/catdir/toc/ecip0711/2007004515.html</a><br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781573872751<br/>Roaming in wireless networksent://SD_ILS/0/SD_ILS:584452025-11-08T11:37:11Z2025-11-08T11:37:11ZSiddiqui, Shahid K.<br/>2006<br/>ISBN 9780071455053<br/>Mobile web services : architecture and implementationent://SD_ILS/0/SD_ILS:772202025-11-08T11:37:11Z2025-11-08T11:37:11ZHirsch, Frederick Kemp, John Ilkka, Jani<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780470015964<br/>10 clowns don't make a circus-and 249 other critical management success strategiesent://SD_ILS/0/SD_ILS:841502025-11-08T11:37:11Z2025-11-08T11:37:11ZSchragis, Steven<br/>2006<br/>ISBN 9781593375553<br/>10 clowns don't make a circus-and 249 other critical management success strategiesent://SD_ILS/0/SD_ILS:851732025-11-08T11:37:11Z2025-11-08T11:37:11ZSchragis, Steven Frishman, Rick<br/>2006<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781593375553<br/>The mobile revolution : The making of mobile services worldwideent://SD_ILS/0/SD_ILS:611592025-11-08T11:37:11Z2025-11-08T11:37:11ZSteinbock, Dan<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780749442965<br/>Mobile VPN : delivering advanced services in next generation wireless systemsent://SD_ILS/0/SD_ILS:322662025-11-08T11:37:11Z2025-11-08T11:37:11ZShneyderman, Alex Casati, Alessio<br/>2003<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780471219019<br/>Visual communication : Images with messagesent://SD_ILS/0/SD_ILS:230842025-11-08T11:37:11Z2025-11-08T11:37:11ZLester, Paul Martin<br/>2003<br/>ISBN 9780534562441<br/>Building. Net applications for mobile devicesent://SD_ILS/0/SD_ILS:550642025-11-08T11:37:11Z2025-11-08T11:37:11ZWigley, Andy<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>Broadband crash courseent://SD_ILS/0/SD_ILS:86142025-11-08T11:37:11Z2025-11-08T11:37:11ZLouis, P. J.<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071380607<br/>The body electric : an anatomy of the new bionic senseent://SD_ILS/0/SD_ILS:304002025-11-08T11:37:11Z2025-11-08T11:37:11ZGeary, James<br/>2002<br/>ISBN 9780297646860<br/>Flash design for mobile devicesent://SD_ILS/0/SD_ILS:114942025-11-08T11:37:11Z2025-11-08T11:37:11ZReyes, Eileen De Los<br/>This book satisfies to need for a complete gride to wireless flash design, understand the mobile mindset, information architeeture and interface design for mobile devices.<br/>2002<br/>ISBN 9780764536472<br/>Fixed broadband wireless access networks and servicesent://SD_ILS/0/SD_ILS:125492025-11-08T11:37:11Z2025-11-08T11:37:11ZIbe, Oliver C.<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780471232858<br/>Graphically speaking : A visual A-Z guide for better designer client communicationent://SD_ILS/0/SD_ILS:208882025-11-08T11:37:11Z2025-11-08T11:37:11ZBuchanan, Lisa<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780715315446<br/>The body electric : An anatomy of the new bionic sensesent://SD_ILS/0/SD_ILS:213262025-11-08T11:37:11Z2025-11-08T11:37:11ZGeary, James<br/>2002<br/>ISBN 9780753813805<br/>Building. Net applications for mobile devicesent://SD_ILS/0/SD_ILS:294332025-11-08T11:37:11Z2025-11-08T11:37:11ZWigley, Andy<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780735615328<br/>Internet communications using SIP : delivering VoIP and multimedia services with session initiation protocolent://SD_ILS/0/SD_ILS:72892025-11-08T11:37:11Z2025-11-08T11:37:11ZSinnreich, Henry Johnston, Alan B.<br/>2001<br/>ISBN 9780471413998<br/>IS-95 CDMA & cdma 2000 cellular/PCS implementationent://SD_ILS/0/SD_ILS:1578052025-11-08T11:37:11Z2025-11-08T11:37:11ZGarg, Vijay K<br/>2000<br/>ISBN 9780130871121<br/>Time to listen to childrenent://SD_ILS/0/SD_ILS:106892025-11-08T11:37:11Z2025-11-08T11:37:11Z1999<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780415171984<br/>'Race', communication and the caring professionsent://SD_ILS/0/SD_ILS:301192025-11-08T11:37:11Z2025-11-08T11:37:11ZRobinson, Lena<br/>1998<br/>ISBN 9780335195503<br/>Science & medicineent://SD_ILS/0/SD_ILS:395672025-11-08T11:37:11Z2025-11-08T11:37:11ZOleksy, Walter<br/>1995<br/>Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN 9780816030767<br/>