Search Results for Communication services - Narrowed by: Management and EconomicSirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dCommunication$002bservices$0026qf$003dLOCATION$002509Shelf$002bLocation$0025091$00253ABUSS_ECO$002509Management$002band$002bEconomic$0026ic$003dtrue$0026ps$003d300?2025-11-07T04:52:14ZArt of explanation : making your ideas, products, and services easier to understandent://SD_ILS/0/SD_ILS:2090632025-11-07T04:52:14Z2025-11-07T04:52:14ZLeFever, Lee, 1973-<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781118374580<br/>The power of understanding people : the key to strengthening relationships, increasing sales, and enhancing organizational performanceent://SD_ILS/0/SD_ILS:2135212025-11-07T04:52:14Z2025-11-07T04:52:14ZMitchell, Dave<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781118726839<br/>The social innovation imperative : create winning products, services, and programs that solve society's most pressing challengesent://SD_ILS/0/SD_ILS:1849672025-11-07T04:52:14Z2025-11-07T04:52:14ZBates, Sandra M.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071754996<br/>Customer service management training 101 : quick and easy techniques that get great resultsent://SD_ILS/0/SD_ILS:1755232025-11-07T04:52:14Z2025-11-07T04:52:14ZEvenson, Renee, 1951-<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780814417157<br/>Please every customer : delivering stellar customer service across culturesent://SD_ILS/0/SD_ILS:1465652025-11-07T04:52:14Z2025-11-07T04:52:14ZLucas, Robert W.<br/>"A one-stop resource for delivering great customer service across any cultural boundary. As the economy globalizes, cultural boundaries in commerce are being erased -- which makes your customers an increasingly diverse group. In order to stay competitive, you need to be able to communicate with them clearly and effectively. Please Every Customer helps you create an environment in which everyone is recognized as a valuable component of the customer-provider chain. No other book addresses the issues as thoroughly or provides the kind of direct advice you need to ensure success. Please Every Customer teaches you how to: Communicate effectively Build trust across cultures Serve different genders Understand cultural nuances Provide service to customers of any age who speak English as a second language or has special needs Demographics are changing before our eyes. You need to prepare now for the future . . . because it's already here. Please Every Customer is your roadmap to the new world of customer service"--<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071748360<br/>The Dentsu way : 9 lessons for innovation in marketing from the world's leading advertising agencyent://SD_ILS/0/SD_ILS:1682662025-11-07T04:52:14Z2025-11-07T04:52:14ZSugiyama, Kotaro. Andree, Tim.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071748124<br/>