Search Results for Communication services - Narrowed by: Anger. SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dCommunication$002bservices$0026qf$003dSUBJECT$002509Subject$002509Anger.$002509Anger.$0026ps$003d300? 2025-11-09T10:23:38Z Defusing the angry patron : a how-to-do-it manual for librarians ent://SD_ILS/0/SD_ILS:216228 2025-11-09T10:23:38Z 2025-11-09T10:23:38Z Rubin, Rhea Joyce, 1950-<br/>2011<br/>ISBN&#160;9781555707316<br/>