Search Results for Conflict management - Narrowed by: EnglishSirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dConflict$002bmanagement$0026qf$003dLANGUAGE$002509Language$002509ENG$002509English$0026ic$003dtrue$0026ps$003d300?2025-11-02T10:57:43ZConflict management : resolving disagreements in the workplaceent://SD_ILS/0/SD_ILS:758672025-11-02T10:57:43Z2025-11-02T10:57:43ZKindler, Herb<br/>2006<br/>ISBN 9781418862626<br/>Conflict management for libraries : strategies for a positive, productive workplaceent://SD_ILS/0/SD_ILS:929642025-11-02T10:57:43Z2025-11-02T10:57:43ZMontgomery, Jack G. Cook, Eleanor I. Wagner, Patricia Jean Hubbard, Glenda T.<br/>2005<br/>ISBN 9780838908907<br/>EFFECTS OF CONFLICT TOWARDS THE SOCIAL DYNAMICS OF THE SELF-MANAGED PROJECT TEAMSent://SD_ILS/0/SD_ILS:2812202025-11-02T10:57:43Z2025-11-02T10:57:43ZZaleha Yazid<br/>2020<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789674129910<br/>Community Mediation In Malaysiaent://SD_ILS/0/SD_ILS:2609042025-11-02T10:57:43Z2025-11-02T10:57:43ZKhan, Hanna Ambaras, Nora Abdul Hak, author.<br/>2018<br/>Perpustakaan Lembah Pantai Perpustakaan Medan Idaman Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789834619978<br/>Collaborating With The Enemy : How To Work With People You Don't Agree With Or Like Or Trustent://SD_ILS/0/SD_ILS:2562482025-11-02T10:57:43Z2025-11-02T10:57:43ZKahane, Adam<br/>2017<br/>ISBN 9781626568228<br/>The spirit of dialogue : lessons from faith traditions in transforming conflictent://SD_ILS/0/SD_ILS:2674452025-11-02T10:57:43Z2025-11-02T10:57:43ZWolf, Aaron T.<br/>2017<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781610916172<br/>Effective Difficult Conversations : A Step-By-Step Guideent://SD_ILS/0/SD_ILS:2690792025-11-02T10:57:43Z2025-11-02T10:57:43ZSoehner, Catherine<br/>2017<br/>ISBN 9780838914953<br/>Guidance for Every Child: Teaching Young Children to Manage Conflictent://SD_ILS/0/SD_ILS:2691242025-11-02T10:57:43Z2025-11-02T10:57:43ZGartrell, Dan<br/>2017<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781605545370<br/>The elephant in the boardroom : how leaders use and manage conflict to reach greater levels of successent://SD_ILS/0/SD_ILS:2386412025-11-02T10:57:43Z2025-11-02T10:57:43Z2016<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781632650153<br/>Turning Gen Y on : what every leader needs to know about recruiting and retaining the millennialsent://SD_ILS/0/SD_ILS:2405112025-11-02T10:57:43Z2025-11-02T10:57:43ZNeubronner, Marion<br/>2016<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9789810983208<br/>Working with difficult people : handling the ten types of problem people without losing your mindent://SD_ILS/0/SD_ILS:2509662025-11-02T10:57:43Z2025-11-02T10:57:43ZHakim, Amy Cooper Solomon, Muriel<br/>2016<br/>Perpustakaan Medan Idaman<br/>ISBN 9780143111870<br/>Restore the respect : how to mediate school conflicts and keep students learningent://SD_ILS/0/SD_ILS:2538812025-11-02T10:57:43Z2025-11-02T10:57:43ZGross,Ondine<br/>2016<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781598579420<br/>How to deal with difficult people : smart tactics for overcoming the problem people in your lifeent://SD_ILS/0/SD_ILS:2281692025-11-02T10:57:43Z2025-11-02T10:57:43ZHasson, Gill<br/>2015<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Muhibbah Perpustakaan Kuala Lumpur, Cawangan Bandar Tun Razak Perpustakaan Kuala Lumpur, Cawangan Gombak Setia Perpustakaan Kuala Lumpur, Cawangan Desa Tun Razak<br/>ISBN 9780857085672<br/>How to have that difficult conversation : gaining the skills for honest and meaningful communicationent://SD_ILS/0/SD_ILS:2380682025-11-02T10:57:43Z2025-11-02T10:57:43ZCloud, Henry Townsend, John Sims, 1952- author.<br/>2015<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780310342564<br/>Management efficacy : wisdom from the Indian Bhagavad Gita and the Chinese Art of Warent://SD_ILS/0/SD_ILS:2088832025-11-02T10:57:43Z2025-11-02T10:57:43ZChow, Charles, author<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Jabatan<br/>ISBN 9781259071089<br/>The exchange strategy for managing conflict in health care : how to defuse emotions and create solutions when the stakes are highent://SD_ILS/0/SD_ILS:2014062025-11-02T10:57:43Z2025-11-02T10:57:43ZDinkin, Steven Filner, Barbara Maxwell, Lisa, M.A.<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780071801966<br/>I hear you : repair communication breakdowns, negotiate successfully, and build consensus... in three simple stepsent://SD_ILS/0/SD_ILS:2199022025-11-02T10:57:43Z2025-11-02T10:57:43ZEbenstein, Donny<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780814432198<br/>He wins, she wins : learning the art of marital negotiationent://SD_ILS/0/SD_ILS:2250622025-11-02T10:57:43Z2025-11-02T10:57:43ZHarley, Willard F.<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780800722517<br/>Conflict survival kit : tools for resolving conflict at workent://SD_ILS/0/SD_ILS:2174432025-11-02T10:57:43Z2025-11-02T10:57:43ZGriffith, Dan (Daniel B.) Goodwin, Cliff, 1948- Goodwin, Cliff, 1948- Conflict survival kit<br/>2013<br/>Perpustakaan Jabatan<br/>ISBN 9780132741057<br/>Conflict assessment and peacebuilding planning : toward a participatory approach to human securityent://SD_ILS/0/SD_ILS:2187382025-11-02T10:57:43Z2025-11-02T10:57:43ZSchirch, Lisa<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781565495784<br/>Modern civility : etiquette for dealing with annoying, angry, and difficult peopleent://SD_ILS/0/SD_ILS:2302702025-11-02T10:57:43Z2025-11-02T10:57:43ZLett, Cynthia W.<br/>2013<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781626364127<br/>Transformative scenario planning : working together to change the futureent://SD_ILS/0/SD_ILS:2100162025-11-02T10:57:43Z2025-11-02T10:57:43ZKahane, Adam.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781609944902<br/>Conflict resolution smarts : how to communicate, negotiate, compromise, and moreent://SD_ILS/0/SD_ILS:2108972025-11-02T10:57:43Z2025-11-02T10:57:43ZDoeden, Matt.<br/>2012<br/>ISBN 9780761370208<br/>Have a nice conflict : how to find success and satisfaction in the most unlikely placesent://SD_ILS/0/SD_ILS:2870202025-11-02T10:57:43Z2025-11-02T10:57:43ZScudder, Tim, 1965- Patterson, Michael, 1961- Mitchell, Kent, 1972-<br/>2012<br/>Pustaka KL @ Keramat<br/>ISBN 9781118202760<br/>Managing professionalsent://SD_ILS/0/SD_ILS:1916702025-11-02T10:57:43Z2025-11-02T10:57:43ZBruijn, J. A. de, 1962-<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780415565080<br/>Contesting development : participatory projects and local conflict dynamics in Indonesiaent://SD_ILS/0/SD_ILS:1619622025-11-02T10:57:43Z2025-11-02T10:57:43ZBarron, Patrick, 1977- Diprose, Rachael Woolcock, Michael J. V., 1964-<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780300126310<br/>Conflict 101 : a manager's guide to resolving problems so everyone can get back to workent://SD_ILS/0/SD_ILS:1688072025-11-02T10:57:43Z2025-11-02T10:57:43ZShearouse, Susan H.<br/>2011<br/>ISBN 9780814417119<br/>Perfect phrases for conflict resolution : hundreds of ready-to-use phrases for encouraging a more productive and efficient work environmentent://SD_ILS/0/SD_ILS:1858912025-11-02T10:57:43Z2025-11-02T10:57:43ZPolsky, Lawrence. Gerschel, Antoine.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071756167<br/>Defusing the angry patron : a how-to-do-it manual for librariansent://SD_ILS/0/SD_ILS:2162282025-11-02T10:57:43Z2025-11-02T10:57:43ZRubin, Rhea Joyce, 1950-<br/>2011<br/>ISBN 9781555707316<br/>The big book of conflict resolution games : quick, effective activities to improve communication, trust, and collaborationent://SD_ILS/0/SD_ILS:1327312025-11-02T10:57:43Z2025-11-02T10:57:43ZScannell, Mary, 1959-<br/>2010<br/>ISBN 9780071742245<br/>Bargaining with the devil : when to negotiate, when to fightent://SD_ILS/0/SD_ILS:1336142025-11-02T10:57:43Z2025-11-02T10:57:43ZMnookin, Robert<br/>2010<br/>Perpustakaan Kuala Lumpur Perpustakaan Jabatan<br/>ISBN 9781416583325<br/>How people tick : a guide to over 50 types of difficult people and how to handle thement://SD_ILS/0/SD_ILS:1340912025-11-02T10:57:43Z2025-11-02T10:57:43ZLeibling, Mike<br/>2010<br/>Perpustakaan Jabatan<br/>ISBN 9780749454593<br/>How people tick : a guide to over 50 types of difficult people and how to handle thement://SD_ILS/0/SD_ILS:1353002025-11-02T10:57:43Z2025-11-02T10:57:43ZLeibling, Mike<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780749454593<br/>How people tick : a guide to over 50 types of difficult people and how to handle thement://SD_ILS/0/SD_ILS:1357882025-11-02T10:57:43Z2025-11-02T10:57:43ZLeibling, Mike<br/>2010<br/>ISBN 9780749454593<br/>How people tick : a guide to over 50 types of difficult people and how to handle thement://SD_ILS/0/SD_ILS:1361252025-11-02T10:57:43Z2025-11-02T10:57:43ZLeibling, Mike<br/>2010<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780749454593<br/>Comebacks at work : using conversation to master confrontationent://SD_ILS/0/SD_ILS:1371612025-11-02T10:57:43Z2025-11-02T10:57:43ZReardon, Kathleen Kelley Noblet, Christopher T.<br/>2010<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780061771026<br/>Security and development : searching for critical connectionsent://SD_ILS/0/SD_ILS:1467052025-11-02T10:57:43Z2025-11-02T10:57:43ZTschirgi, Neclâ Yongac̦oğlu, 1946- Lund, Michael S., 1941- Mancini, Francesco, 1969- International Peace Institute<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781588266927<br/>Bargaining with the devil : when to negotiate, when to fightent://SD_ILS/0/SD_ILS:1775422025-11-02T10:57:43Z2025-11-02T10:57:43ZMnookin, Robert H.<br/>2010<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781416583332<br/>Employee training and developmentent://SD_ILS/0/SD_ILS:2156672025-11-02T10:57:43Z2025-11-02T10:57:43ZNoe, Raymond A.<br/>"Raymond Noe's Employee Training and Development sets the standard in this course area. First introduced in 1998, ETD became the market-defining text within 6 months of publication. Its popularity is due to its lively writing style and relevant examples of the most up-to-date developments in training, research and practice, including the strategic role of training and the use of new technologies in training. Employee Training and Development strikes a balance between research and real company practices. It provides students with a solid background in the fundamentals of training and development such as needs assessment, transfer of training, learning environment design, methods, and evaluation. To help students better understand the relationship between the main elements of the book, the book is now organized into five different parts. Part I focuses on the context for training and development and includes a chapter devoted to strategic training. Part II includes coverage related to the fundamentals of designing training programs. Chapters in Part II focus on needs assessment, learning theories and program design, transfer of training, and training evaluation. Part III focuses on training and development methods and includes chapters devoted to traditional training methods, e-learning and the use of technology in training, employee development, and special issues in employee development, such as managing diversity, succession planning, and cross-cultural preparation. Chapters in Part IV cover career issues and how companies manage careers, as well as challenges in career management, such as dealing with work-life conflict, retirement, and socialization. Finally, Part V provides a look at the future of training and development. "--Publisher's website.<br/>2010<br/>Perpustakaan Jabatan<br/>ISBN 9780071267786<br/>Working with difficult peopleent://SD_ILS/0/SD_ILS:1149602025-11-02T10:57:43Z2025-11-02T10:57:43ZLundin, William 1923- Lundin, Kathleen Dobson, Michael S.<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780814401682<br/>How to tell anyone anything : breakthrough techniques for healing handling difficult conversations at workent://SD_ILS/0/SD_ILS:1306002025-11-02T10:57:43Z2025-11-02T10:57:43ZGallagher, Richard s<br/>2009<br/>ISBN 9780814410158<br/>Culture and international conflict resolution : a critical analysis of the work of John Burtonent://SD_ILS/0/SD_ILS:1346052025-11-02T10:57:43Z2025-11-02T10:57:43ZVayrynen, Tarja<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780719081408<br/>Conflict and change : foreign ownership and the Japanese firment://SD_ILS/0/SD_ILS:1882232025-11-02T10:57:43Z2025-11-02T10:57:43ZOlcott, George<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780521189880<br/>Perfect phrases for dealing with difficult peopleent://SD_ILS/0/SD_ILS:989592025-11-02T10:57:43Z2025-11-02T10:57:43ZBenjamin, Susan F.<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur<br/>ISBN 9780071493048<br/>Public relations today : managing competition and conflictent://SD_ILS/0/SD_ILS:1038692025-11-02T10:57:43Z2025-11-02T10:57:43ZWilcox, Dennis L. Reber, Bryan H. Jae Hwa Shin<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780205492107<br/>The rules of victory: how to transform chaos and conflict-strategies from The art of warent://SD_ILS/0/SD_ILS:1064842025-11-02T10:57:43Z2025-11-02T10:57:43ZGimian, James<br/>2008<br/>ISBN 9781590300855<br/>Perfect phrasesent://SD_ILS/0/SD_ILS:1072732025-11-02T10:57:43Z2025-11-02T10:57:43ZBenjamin, Susan F.<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780071493048<br/>The rules of victory: how to transform chaos and conflict-strategies from The art of warent://SD_ILS/0/SD_ILS:1117162025-11-02T10:57:43Z2025-11-02T10:57:43ZGimian, James<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781590300855<br/>I hate conflict! : seven steps to resolving differences with anyone in your lifeent://SD_ILS/0/SD_ILS:1858742025-11-02T10:57:43Z2025-11-02T10:57:43ZRaffel, Lee.<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071484893<br/>The top performer's guide to conflictent://SD_ILS/0/SD_ILS:911232025-11-02T10:57:43Z2025-11-02T10:57:43ZUrsiny, Timothy E. Bolz, Dave<br/>2007<br/>ISBN 9781402207747<br/>Toxic emotions at work and what you can do about thement://SD_ILS/0/SD_ILS:932372025-11-02T10:57:43Z2025-11-02T10:57:43ZFrost, Peter J.<br/>2007<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN 9781422102855<br/>Managing stress and conflict in libraries.ent://SD_ILS/0/SD_ILS:961492025-11-02T10:57:43Z2025-11-02T10:57:43ZPantyr, Sheila<br/>2007<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781856046138<br/>Negotiating globally : How to negotiable deals, resolve disputes, and make decision across cultural boundariesent://SD_ILS/0/SD_ILS:1004612025-11-02T10:57:43Z2025-11-02T10:57:43ZBrett, Jeanne M.<br/>2007<br/>ISBN 9780787988364<br/>Toxic people : Decontaminate difficult people at work without using weapons or duct tapeent://SD_ILS/0/SD_ILS:1005672025-11-02T10:57:43Z2025-11-02T10:57:43ZSue, Marsha Petrie<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780470147689<br/>Becoming a conflict competent leader : manage conflict effectivelyent://SD_ILS/0/SD_ILS:893252025-11-02T10:57:43Z2025-11-02T10:57:43ZRunde, Craig E. Flanagan, Tim A.<br/>2007<br/>Perpustakaan Jabatan<br/>ISBN 9780787984700<br/>Increase wealth and successent://SD_ILS/0/SD_ILS:738402025-11-02T10:57:43Z2025-11-02T10:57:43ZFensin, Alan.<br/>2006<br/>Perpustakaan Jabatan<br/>ISBN 9789833246793<br/>You want me to work with who? : eleven keys to a stress-free, satisfying, and successful work life-no matter who you work withent://SD_ILS/0/SD_ILS:752302025-11-02T10:57:43Z2025-11-02T10:57:43ZJansen, Julie.<br/>2006<br/>ISBN 9780143036807<br/>A survival guide for working with bad bosses : dealing with bullies, idiots, back-stabbers, and other managers from hellent://SD_ILS/0/SD_ILS:781302025-11-02T10:57:43Z2025-11-02T10:57:43ZScott, Gini Graham<br/>2006<br/>ISBN 9780814472989<br/>The anatomy of peace : resolving the heart of conflictent://SD_ILS/0/SD_ILS:790242025-11-02T10:57:43Z2025-11-02T10:57:43ZArbinger Institute.<br/>2006<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781576753347<br/>Leading through conflict : how successful leaders transform differences into opportunitiesent://SD_ILS/0/SD_ILS:791012025-11-02T10:57:43Z2025-11-02T10:57:43ZGerzon, Mark<br/>2006<br/>ISBN 9781591399193<br/>Annual review of global peace operations 2006ent://SD_ILS/0/SD_ILS:963972025-11-02T10:57:43Z2025-11-02T10:57:43Z2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781588264411<br/>Security dynamics in Africa's Great Lake regionent://SD_ILS/0/SD_ILS:964062025-11-02T10:57:43Z2025-11-02T10:57:43ZKhadiagala, Gilbert M.<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781588264442<br/>Annual review of global peace operations 2006ent://SD_ILS/0/SD_ILS:967492025-11-02T10:57:43Z2025-11-02T10:57:43Z2006<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781588264411<br/>Security dynamics in Africa's Great Lake regionent://SD_ILS/0/SD_ILS:967542025-11-02T10:57:43Z2025-11-02T10:57:43ZKhadiagala, Gilbert M.<br/>2006<br/>ISBN 9781588264442<br/>Hostage At The Table.ent://SD_ILS/0/SD_ILS:987672025-11-02T10:57:43Z2025-11-02T10:57:43ZKohlrieser, George.<br/>2006<br/>ISBN 9780787983840<br/>Gender, conflict, and migrationent://SD_ILS/0/SD_ILS:881782025-11-02T10:57:43Z2025-11-02T10:57:43ZBehera, Navnita Chadha<br/>2006<br/>ISBN 9780761934547<br/>Win without fighting : learn from Sun Tzu how to handle difficult persons, resolve conflights and enjoy great interpersonal realationshipsent://SD_ILS/0/SD_ILS:726172025-11-02T10:57:43Z2025-11-02T10:57:43ZKhoo Kheng-Hor<br/>2006 2005<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Tun Razak Perpustakaan Kuala Lumpur, Cawangan Desa Tun Razak Perpustakaan Kuala Lumpur, Cawangan Gombak Setia Perpustakaan Jabatan Perpustakaan Kuala Lumpur<br/>ISBN 9789679789287<br/>HOW TO MANAGE CONFLICTent://SD_ILS/0/SD_ILS:2782962025-11-02T10:57:43Z2025-11-02T10:57:43ZPickering, Peg, author.<br/>2006 2000<br/>ISBN 9789833246892<br/>How to reduce workplace conflict and stress : how leaders and their employees can protect their sanity and productivity from tension and turf warsent://SD_ILS/0/SD_ILS:784702025-11-02T10:57:43Z2025-11-02T10:57:43ZMaravelas, Anna<br/>2005<br/>ISBN 9781564148186<br/>People strategies for trainers : 165 tips and techniques for dealing with difficult classroom situationsent://SD_ILS/0/SD_ILS:809052025-11-02T10:57:43Z2025-11-02T10:57:43ZLucas, Robert W.<br/>2005<br/>ISBN 9780814472613<br/>Leadership made easyent://SD_ILS/0/SD_ILS:820452025-11-02T10:57:43Z2025-11-02T10:57:43ZPonder, Randall D., 1959-<br/>2005<br/>ISBN 9781932531596<br/>How to reduce workplace conflict and stress : how leaders and their employees can protect their sanity and productivity from tension and turf warsent://SD_ILS/0/SD_ILS:830162025-11-02T10:57:43Z2025-11-02T10:57:43ZMaravelas, Anna<br/>2005<br/>ISBN 9781564148186<br/>Peace is the way : bringing war and violence to an endent://SD_ILS/0/SD_ILS:2775702025-11-02T10:57:43Z2025-11-02T10:57:43ZChopra, Deepak<br/>2005<br/>ISBN 9780307236074<br/>Why great leaders don't take yes for an answer : managing for conflict and consensusent://SD_ILS/0/SD_ILS:703332025-11-02T10:57:43Z2025-11-02T10:57:43ZRoberto, Michael A.<br/>2005<br/>Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN 9780131454392<br/>Why graet leaders don't take yes for an answer: managing for conflict and consensusent://SD_ILS/0/SD_ILS:730292025-11-02T10:57:43Z2025-11-02T10:57:43ZRoberto, Michael A.<br/>2005<br/>ISBN 9780131454392<br/>Why great leaders don't take yes for an answer: managing for conflict and consensusent://SD_ILS/0/SD_ILS:732262025-11-02T10:57:43Z2025-11-02T10:57:43ZRoberto, Michael A.<br/>2005<br/>Perpustakaan Jabatan<br/>ISBN 9780131454392<br/>Face it : recognizing and conquering the hidden fear that drives all conflict at workent://SD_ILS/0/SD_ILS:777142025-11-02T10:57:43Z2025-11-02T10:57:43ZHorn, Art<br/>2004<br/>ISBN 9780814408353<br/>Survival guide for working with humans : dealing with whiners, back-stabbers, know-it-alls, and other difficul peopleent://SD_ILS/0/SD_ILS:781292025-11-02T10:57:43Z2025-11-02T10:57:43ZScott, Gini Graham<br/>2004<br/>ISBN 9780814472057<br/>Solving tough problems : an open way of talking, listening, and creating new realitiesent://SD_ILS/0/SD_ILS:785092025-11-02T10:57:43Z2025-11-02T10:57:43ZKahane, Adam<br/>2004<br/>ISBN 9781576752937<br/>Hitch-a-ride on the Three Kingdoms : learning from ancient Chinese strategistsent://SD_ILS/0/SD_ILS:2773872025-11-02T10:57:43Z2025-11-02T10:57:43ZKhoo, Kheng-Hor, 1956-<br/>2003<br/>ISBN 9789832639510<br/>How to resolve conflict in the workplaceent://SD_ILS/0/SD_ILS:980822025-11-02T10:57:43Z2025-11-02T10:57:43ZLacey, Hoda<br/>2000<br/>ISBN 9780566080739<br/>Smiling tiger, hidden dragon : managing conflict @ work and home / John Ng.ent://SD_ILS/0/SD_ILS:1856942025-11-02T10:57:43Z2025-11-02T10:57:43ZNg, John<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789814305617<br/>