Search Results for Conflict management. SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dConflict$002bmanagement.$0026ps$003d300$0026isd$003dtrue?dt=list 2025-04-24T09:16:45Z Sharpening conflict management ent://SD_ILS/0/SD_ILS:12908 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Bock, Joseph G.<br/>2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780275974008<br/> Conflict management : resolving disagreements in the workplace ent://SD_ILS/0/SD_ILS:75867 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Kindler, Herb<br/>2006<br/>ISBN&#160;9781418862626<br/> Conflict management for libraries : strategies for a positive, productive workplace ent://SD_ILS/0/SD_ILS:92964 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Montgomery, Jack G.&#160;Cook, Eleanor I.&#160;Wagner, Patricia Jean&#160;Hubbard, Glenda T.<br/>2005<br/>ISBN&#160;9780838908907<br/> EFFECTS OF CONFLICT TOWARDS THE SOCIAL DYNAMICS OF THE SELF-MANAGED PROJECT TEAMS ent://SD_ILS/0/SD_ILS:281220 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Zaleha Yazid<br/>2020<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9789674129910<br/> Penyelesaian Konflik Dalam Kesusasteraan Melayu ent://SD_ILS/0/SD_ILS:271815 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Siti Hajar Che Man&#160;Che Su Yaakub<br/>2019<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Medan Idaman&#160;Perpustakaan Kuala Lumpur, Cawangan Setiawangsa&#160;Perpustakaan Lembah Pantai&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9789674613440<br/> Community Mediation In Malaysia ent://SD_ILS/0/SD_ILS:260904 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Khan, Hanna Ambaras,&#160;Nora Abdul Hak, author.<br/>2018<br/>Perpustakaan Lembah Pantai&#160;Perpustakaan Medan Idaman&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9789834619978<br/> Collaborating With The Enemy : How To Work With People You Don't Agree With Or Like Or Trust ent://SD_ILS/0/SD_ILS:256248 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Kahane, Adam<br/>2017<br/>ISBN&#160;9781626568228<br/> The spirit of dialogue : lessons from faith traditions in transforming conflict ent://SD_ILS/0/SD_ILS:267445 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Wolf, Aaron T.<br/>2017<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9781610916172<br/> Effective Difficult Conversations : A Step-By-Step Guide ent://SD_ILS/0/SD_ILS:269079 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Soehner, Catherine<br/>2017<br/>ISBN&#160;9780838914953<br/> Guidance for Every Child: Teaching Young Children to Manage Conflict ent://SD_ILS/0/SD_ILS:269124 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Gartrell, Dan<br/>2017<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9781605545370<br/> The elephant in the boardroom : how leaders use and manage conflict to reach greater levels of success ent://SD_ILS/0/SD_ILS:238641 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z 2016<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781632650153<br/> Turning Gen Y on : what every leader needs to know about recruiting and retaining the millennials ent://SD_ILS/0/SD_ILS:240511 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Neubronner, Marion<br/>2016<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN&#160;9789810983208<br/> Working with difficult people : handling the ten types of problem people without losing your mind ent://SD_ILS/0/SD_ILS:250966 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Hakim, Amy Cooper&#160;Solomon, Muriel<br/>2016<br/>Perpustakaan Medan Idaman<br/>ISBN&#160;9780143111870<br/> Restore the respect : how to mediate school conflicts and keep students learning ent://SD_ILS/0/SD_ILS:253881 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Gross,Ondine<br/>2016<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781598579420<br/> How to deal with difficult people : smart tactics for overcoming the problem people in your life ent://SD_ILS/0/SD_ILS:228169 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Hasson, Gill<br/>2015<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Muhibbah&#160;Perpustakaan Kuala Lumpur, Cawangan Bandar Tun Razak&#160;Perpustakaan Kuala Lumpur, Cawangan Gombak Setia&#160;Perpustakaan Kuala Lumpur, Cawangan Desa Tun Razak<br/>ISBN&#160;9780857085672<br/> How to have that difficult conversation : gaining the skills for honest and meaningful communication ent://SD_ILS/0/SD_ILS:238068 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Cloud, Henry&#160;Townsend, John Sims, 1952- author.<br/>2015<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780310342564<br/> Management efficacy : wisdom from the Indian Bhagavad Gita and the Chinese Art of War ent://SD_ILS/0/SD_ILS:208883 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Chow, Charles, author<br/>2014<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Jabatan<br/>ISBN&#160;9781259071089<br/> The exchange strategy for managing conflict in health care : how to defuse emotions and create solutions when the stakes are high ent://SD_ILS/0/SD_ILS:201406 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Dinkin, Steven&#160;Filner, Barbara&#160;Maxwell, Lisa, M.A.<br/>2013<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780071801966<br/> I hear you : repair communication breakdowns, negotiate successfully, and build consensus... in three simple steps ent://SD_ILS/0/SD_ILS:219902 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Ebenstein, Donny<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780814432198<br/> He wins, she wins : learning the art of marital negotiation ent://SD_ILS/0/SD_ILS:225062 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Harley, Willard F.<br/>2013<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN&#160;9780800722517<br/> Conflict survival kit : tools for resolving conflict at work ent://SD_ILS/0/SD_ILS:217443 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Griffith, Dan (Daniel B.)&#160;Goodwin, Cliff, 1948-&#160;Goodwin, Cliff, 1948- Conflict survival kit<br/>2013<br/>Perpustakaan Jabatan<br/>ISBN&#160;9780132741057<br/> Conflict assessment and peacebuilding planning : toward a participatory approach to human security ent://SD_ILS/0/SD_ILS:218738 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Schirch, Lisa<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781565495784<br/> Modern civility : etiquette for dealing with annoying, angry, and difficult people ent://SD_ILS/0/SD_ILS:230270 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Lett, Cynthia W.<br/>2013<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9781626364127<br/> Konflik global yang diingati ent://SD_ILS/0/SD_ILS:180072 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Ahmad Kamil Mohd Ali<br/>2012<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Gombak Setia&#160;Perpustakaan Internet Bergerak&#160;Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9789670375076<br/> Pengenalan kepada pengurusan konflik antarabangsa ent://SD_ILS/0/SD_ILS:221567 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Mohd. Foad Sakdan&#160;Muhammad Fuad Othman<br/>2012<br/>Perpustakaan Lembah Pantai<br/>ISBN&#160;9789675311468<br/> Teknik terhebat kuasai pembawa masalah ent://SD_ILS/0/SD_ILS:221969 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Brown, David&#160;Md. Hazali Hasan<br/>2012<br/>Perpustakaan Lembah Pantai<br/>ISBN&#160;9789673691395<br/> Transformative scenario planning : working together to change the future ent://SD_ILS/0/SD_ILS:210016 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Kahane, Adam.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781609944902<br/> Conflict resolution smarts : how to communicate, negotiate, compromise, and more ent://SD_ILS/0/SD_ILS:210897 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Doeden, Matt.<br/>2012<br/>ISBN&#160;9780761370208<br/> Have a nice conflict : how to find success and satisfaction in the most unlikely places ent://SD_ILS/0/SD_ILS:287020 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Scudder, Tim, 1965-&#160;Patterson, Michael, 1961-&#160;Mitchell, Kent, 1972-<br/>2012<br/>Pustaka KL @ Keramat<br/>ISBN&#160;9781118202760<br/> Managing professionals ent://SD_ILS/0/SD_ILS:191670 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Bruijn, J. A. de, 1962-<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780415565080<br/> Contesting development : participatory projects and local conflict dynamics in Indonesia ent://SD_ILS/0/SD_ILS:161962 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Barron, Patrick, 1977-&#160;Diprose, Rachael&#160;Woolcock, Michael J. V., 1964-<br/>2011<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780300126310<br/> Conflict 101 : a manager's guide to resolving problems so everyone can get back to work ent://SD_ILS/0/SD_ILS:168807 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Shearouse, Susan H.<br/>2011<br/>ISBN&#160;9780814417119<br/> Perfect phrases for conflict resolution : hundreds of ready-to-use phrases for encouraging a more productive and efficient work environment ent://SD_ILS/0/SD_ILS:185891 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Polsky, Lawrence.&#160;Gerschel, Antoine.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780071756167<br/> Konflik ent://SD_ILS/0/SD_ILS:186028 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Amran Hassan<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9789675457548<br/> Defusing the angry patron : a how-to-do-it manual for librarians ent://SD_ILS/0/SD_ILS:216228 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Rubin, Rhea Joyce, 1950-<br/>2011<br/>ISBN&#160;9781555707316<br/> Meja runding : dari konflik ke solusi strategik ent://SD_ILS/0/SD_ILS:129997 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Imran Yusuf<br/>2010<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul&#160;Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail&#160;Perpustakaan Internet Bergerak&#160;Perpustakaan Kuala Lumpur, Cawangan Sri Sabah<br/>ISBN&#160;9789675226960<br/> The big book of conflict resolution games : quick, effective activities to improve communication, trust, and collaboration ent://SD_ILS/0/SD_ILS:132731 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Scannell, Mary, 1959-<br/>2010<br/>ISBN&#160;9780071742245<br/> Bargaining with the devil : when to negotiate, when to fight ent://SD_ILS/0/SD_ILS:133614 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Mnookin, Robert<br/>2010<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Jabatan<br/>ISBN&#160;9781416583325<br/> How people tick : a guide to over 50 types of difficult people and how to handle them ent://SD_ILS/0/SD_ILS:134091 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Leibling, Mike<br/>2010<br/>Perpustakaan Jabatan<br/>ISBN&#160;9780749454593<br/> How people tick : a guide to over 50 types of difficult people and how to handle them ent://SD_ILS/0/SD_ILS:135300 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Leibling, Mike<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780749454593<br/> How people tick : a guide to over 50 types of difficult people and how to handle them ent://SD_ILS/0/SD_ILS:135788 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Leibling, Mike<br/>2010<br/>ISBN&#160;9780749454593<br/> How people tick : a guide to over 50 types of difficult people and how to handle them ent://SD_ILS/0/SD_ILS:136125 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Leibling, Mike<br/>2010<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780749454593<br/> Comebacks at work : using conversation to master confrontation ent://SD_ILS/0/SD_ILS:137161 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Reardon, Kathleen Kelley&#160;Noblet, Christopher T.<br/>2010<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780061771026<br/> Security and development : searching for critical connections ent://SD_ILS/0/SD_ILS:146705 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Tschirgi, Necl&acirc; Yongac&#806;o&#287;lu, 1946-&#160;Lund, Michael S., 1941-&#160;Mancini, Francesco, 1969-&#160;International Peace Institute<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781588266927<br/> Bargaining with the devil : when to negotiate, when to fight ent://SD_ILS/0/SD_ILS:177542 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Mnookin, Robert H.<br/>2010<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9781416583332<br/> Employee training and development ent://SD_ILS/0/SD_ILS:215667 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Noe, Raymond A.<br/>&quot;Raymond Noe's Employee Training and Development sets the standard in this course area. First introduced in 1998, ETD became the market-defining text within 6 months of publication. Its popularity is due to its lively writing style and relevant examples of the most up-to-date developments in training, research and practice, including the strategic role of training and the use of new technologies in training. Employee Training and Development strikes a balance between research and real company practices. It provides students with a solid background in the fundamentals of training and development such as needs assessment, transfer of training, learning environment design, methods, and evaluation. To help students better understand the relationship between the main elements of the book, the book is now organized into five different parts. Part I focuses on the context for training and development and includes a chapter devoted to strategic training. Part II includes coverage related to the fundamentals of designing training programs. Chapters in Part II focus on needs assessment, learning theories and program design, transfer of training, and training evaluation. Part III focuses on training and development methods and includes chapters devoted to traditional training methods, e-learning and the use of technology in training, employee development, and special issues in employee development, such as managing diversity, succession planning, and cross-cultural preparation. Chapters in Part IV cover career issues and how companies manage careers, as well as challenges in career management, such as dealing with work-life conflict, retirement, and socialization. Finally, Part V provides a look at the future of training and development. &quot;--Publisher's website.<br/>2010<br/>Perpustakaan Jabatan<br/>ISBN&#160;9780071267786<br/> Working with difficult people ent://SD_ILS/0/SD_ILS:114960 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Lundin, William 1923-&#160;Lundin, Kathleen&#160;Dobson, Michael S.<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780814401682<br/> Mengurus konflik gaya streetsmart : ent://SD_ILS/0/SD_ILS:119290 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Zamri Mohamad&#160;Mohd Yahya Fadzil Jusoh<br/>2009<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul&#160;Perpustakaan Internet Bergerak<br/>ISBN&#160;9789833603183<br/> How to tell anyone anything : breakthrough techniques for healing handling difficult conversations at work ent://SD_ILS/0/SD_ILS:130600 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Gallagher, Richard s<br/>2009<br/>ISBN&#160;9780814410158<br/> Culture and international conflict resolution : a critical analysis of the work of John Burton ent://SD_ILS/0/SD_ILS:134605 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Vayrynen, Tarja<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780719081408<br/> Conflict and change : foreign ownership and the Japanese firm ent://SD_ILS/0/SD_ILS:188223 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Olcott, George<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780521189880<br/> Perfect phrases for dealing with difficult people ent://SD_ILS/0/SD_ILS:98959 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Benjamin, Susan F.<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul&#160;Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780071493048<br/> Public relations today : managing competition and conflict ent://SD_ILS/0/SD_ILS:103869 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Wilcox, Dennis L.&#160;Reber, Bryan H.&#160;Jae Hwa Shin<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780205492107<br/> The rules of victory: how to transform chaos and conflict-strategies from The art of war ent://SD_ILS/0/SD_ILS:106484 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Gimian, James<br/>2008<br/>ISBN&#160;9781590300855<br/> Perfect phrases ent://SD_ILS/0/SD_ILS:107273 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Benjamin, Susan F.<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780071493048<br/> The rules of victory: how to transform chaos and conflict-strategies from The art of war ent://SD_ILS/0/SD_ILS:111716 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Gimian, James<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781590300855<br/> I hate conflict! : seven steps to resolving differences with anyone in your life ent://SD_ILS/0/SD_ILS:185874 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Raffel, Lee.<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780071484893<br/> 201 smart ways to handle the toughest people issues ent://SD_ILS/0/SD_ILS:147047 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Oliver, Vicky<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9789833831746<br/> Mengurus konflik ent://SD_ILS/0/SD_ILS:278366 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Malike Brahim<br/>2008<br/>ISBN&#160;9789679502589<br/> The top performer's guide to conflict ent://SD_ILS/0/SD_ILS:91123 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Ursiny, Timothy E.&#160;Bolz, Dave<br/>2007<br/>ISBN&#160;9781402207747<br/> Toxic emotions at work and what you can do about them ent://SD_ILS/0/SD_ILS:93237 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Frost, Peter J.<br/>2007<br/>Perpustakaan Jabatan&#160;Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN&#160;9781422102855<br/> Managing stress and conflict in libraries. ent://SD_ILS/0/SD_ILS:96149 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Pantyr, Sheila<br/>2007<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9781856046138<br/> Negotiating globally : How to negotiable deals, resolve disputes, and make decision across cultural boundaries ent://SD_ILS/0/SD_ILS:100461 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Brett, Jeanne M.<br/>2007<br/>ISBN&#160;9780787988364<br/> Toxic people : Decontaminate difficult people at work without using weapons or duct tape ent://SD_ILS/0/SD_ILS:100567 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Sue, Marsha Petrie<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN&#160;9780470147689<br/> Becoming a conflict competent leader : manage conflict effectively ent://SD_ILS/0/SD_ILS:89325 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Runde, Craig E.&#160;Flanagan, Tim A.<br/>2007<br/>Perpustakaan Jabatan<br/>ISBN&#160;9780787984700<br/> Increase wealth and success ent://SD_ILS/0/SD_ILS:73840 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Fensin, Alan.<br/>2006<br/>Perpustakaan Jabatan<br/>ISBN&#160;9789833246793<br/> You want me to work with who? : eleven keys to a stress-free, satisfying, and successful work life-no matter who you work with ent://SD_ILS/0/SD_ILS:75230 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Jansen, Julie.<br/>2006<br/>ISBN&#160;9780143036807<br/> A survival guide for working with bad bosses : dealing with bullies, idiots, back-stabbers, and other managers from hell ent://SD_ILS/0/SD_ILS:78130 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Scott, Gini Graham<br/>2006<br/>ISBN&#160;9780814472989<br/> The anatomy of peace : resolving the heart of conflict ent://SD_ILS/0/SD_ILS:79024 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Arbinger Institute.<br/>2006<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9781576753347<br/> Leading through conflict : how successful leaders transform differences into opportunities ent://SD_ILS/0/SD_ILS:79101 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Gerzon, Mark<br/>2006<br/>ISBN&#160;9781591399193<br/> Annual review of global peace operations 2006 ent://SD_ILS/0/SD_ILS:96397 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z 2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781588264411<br/> Security dynamics in Africa's Great Lake region ent://SD_ILS/0/SD_ILS:96406 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Khadiagala, Gilbert M.<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781588264442<br/> Annual review of global peace operations 2006 ent://SD_ILS/0/SD_ILS:96749 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z 2006<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN&#160;9781588264411<br/> Security dynamics in Africa's Great Lake region ent://SD_ILS/0/SD_ILS:96754 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Khadiagala, Gilbert M.<br/>2006<br/>ISBN&#160;9781588264442<br/> Hostage At The Table. ent://SD_ILS/0/SD_ILS:98767 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Kohlrieser, George.<br/>2006<br/>ISBN&#160;9780787983840<br/> Gender, conflict, and migration ent://SD_ILS/0/SD_ILS:88178 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Behera, Navnita Chadha<br/>2006<br/>ISBN&#160;9780761934547<br/> How to resolve conflicts ent://SD_ILS/0/SD_ILS:88195 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Ahuja, Pramila<br/>2006<br/>Perpustakaan Jabatan&#160;Perpustakaan Kuala Lumpur&#160;Perpustakaan Lembah Pantai<br/>ISBN&#160;9789833733422<br/> Mengurus konflik ent://SD_ILS/0/SD_ILS:117724 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Md Yadi Said<br/>2006<br/>Perpustakaan Internet Bergerak&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9789833585212<br/> Mengurus konflik ent://SD_ILS/0/SD_ILS:119289 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Md Yadi Said<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9789833585212<br/> Win without fighting : learn from Sun Tzu how to handle difficult persons, resolve conflights and enjoy great interpersonal realationships ent://SD_ILS/0/SD_ILS:72617 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Khoo Kheng-Hor<br/>2006&#160;2005<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Tun Razak&#160;Perpustakaan Kuala Lumpur, Cawangan Desa Tun Razak&#160;Perpustakaan Kuala Lumpur, Cawangan Gombak Setia&#160;Perpustakaan Jabatan&#160;Perpustakaan Kuala Lumpur<br/>ISBN&#160;9789679789287<br/> HOW TO MANAGE CONFLICT ent://SD_ILS/0/SD_ILS:278296 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Pickering, Peg, author.<br/>2006&#160;2000<br/>ISBN&#160;9789833246892<br/> How to reduce workplace conflict and stress : how leaders and their employees can protect their sanity and productivity from tension and turf wars ent://SD_ILS/0/SD_ILS:78470 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Maravelas, Anna<br/>2005<br/>ISBN&#160;9781564148186<br/> People strategies for trainers : 165 tips and techniques for dealing with difficult classroom situations ent://SD_ILS/0/SD_ILS:80905 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Lucas, Robert W.<br/>2005<br/>ISBN&#160;9780814472613<br/> Leadership made easy ent://SD_ILS/0/SD_ILS:82045 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Ponder, Randall D., 1959-<br/>2005<br/>ISBN&#160;9781932531596<br/> The results-driven manager : dealing with difficult people relationships ent://SD_ILS/0/SD_ILS:45744 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z 2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781591396345<br/> How to reduce workplace conflict and stress : how leaders and their employees can protect their sanity and productivity from tension and turf wars ent://SD_ILS/0/SD_ILS:83016 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Maravelas, Anna<br/>2005<br/>ISBN&#160;9781564148186<br/> Peace is the way : bringing war and violence to an end ent://SD_ILS/0/SD_ILS:277570 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Chopra, Deepak<br/>2005<br/>ISBN&#160;9780307236074<br/> Why great leaders don't take yes for an answer : managing for conflict and consensus ent://SD_ILS/0/SD_ILS:70333 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Roberto, Michael A.<br/>2005<br/>Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN&#160;9780131454392<br/> Why graet leaders don't take yes for an answer: managing for conflict and consensus ent://SD_ILS/0/SD_ILS:73029 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Roberto, Michael A.<br/>2005<br/>ISBN&#160;9780131454392<br/> Why great leaders don't take yes for an answer: managing for conflict and consensus ent://SD_ILS/0/SD_ILS:73226 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Roberto, Michael A.<br/>2005<br/>Perpustakaan Jabatan<br/>ISBN&#160;9780131454392<br/> Understanding dispute settlement mechanisms in the world trading system: an analysis of the mechanisms under the WTO, NAFTA and MERCOSUR ent://SD_ILS/0/SD_ILS:53283 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Rahmat Mohamad<br/>2004<br/>Perpustakaan Jabatan<br/>ISBN&#160;9789679625967<br/> Face it : recognizing and conquering the hidden fear that drives all conflict at work ent://SD_ILS/0/SD_ILS:77714 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Horn, Art<br/>2004<br/>ISBN&#160;9780814408353<br/> Survival guide for working with humans : dealing with whiners, back-stabbers, know-it-alls, and other difficul people ent://SD_ILS/0/SD_ILS:78129 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Scott, Gini Graham<br/>2004<br/>ISBN&#160;9780814472057<br/> Solving tough problems : an open way of talking, listening, and creating new realities ent://SD_ILS/0/SD_ILS:78509 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Kahane, Adam<br/>2004<br/>ISBN&#160;9781576752937<br/> When you say yes but mean no ent://SD_ILS/0/SD_ILS:36858 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Perlow, Leslie A.<br/>2003<br/>ISBN&#160;9781400046003<br/> How to negotiate with kids : even when you think you shouldn't : 7 essential skills to end conflict and bring more joy into your family ent://SD_ILS/0/SD_ILS:50301 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Brown, Scott<br/>2003<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780142003985<br/> Hitch-a-ride on the Three Kingdoms : learning from ancient Chinese strategists ent://SD_ILS/0/SD_ILS:277387 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Khoo, Kheng-Hor, 1956-<br/>2003<br/>ISBN&#160;9789832639510<br/> Kuasa teknik konfrontasi yang positif : kemahiran yang anda perlu ketahui untuk mengendalikan konflik di tempat kerja, di rumah dan dalam kehidupan ent://SD_ILS/0/SD_ILS:73489 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Ahmad Annuar<br/>2003<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9789831971369<br/> Cut the crap and resolve your problems ent://SD_ILS/0/SD_ILS:52419 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Cox, David R.<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781932021028<br/> Negotiating at an uneven table : developing moral courage in resolving our conflicts ent://SD_ILS/0/SD_ILS:7544 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Kritek, Phyllis Beck<br/>2002<br/>ISBN&#160;9780787959371<br/> Working with difficult people ent://SD_ILS/0/SD_ILS:10646 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Solomon, Muriel<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780735202917<br/> Must we fight? : from the battlefield to the schoolyard, a new perspective on violent conflict and its prevention ent://SD_ILS/0/SD_ILS:11434 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z 2002<br/>ISBN&#160;9780787961039<br/> The book of agreement : 10 essential elements for getting the results you want ent://SD_ILS/0/SD_ILS:21720 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Levine, Stewart<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781576751794<br/> Multicultural education and human relations ent://SD_ILS/0/SD_ILS:23941 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Johnson, David W.&#160;Johnson, Roger T.<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780205327690<br/> The power of a good fight ent://SD_ILS/0/SD_ILS:26052 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Eisagvirre, lynne<br/>2002<br/>ISBN&#160;9780028642697<br/> Breakthrough international negotiation : how great negotiators transformed the world's toughest post-cold war conflicts ent://SD_ILS/0/SD_ILS:7313 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Watkins, Michael&#160;Rosegrant, Susan<br/>2001<br/>ISBN&#160;9780787957438<br/> From conflict to creativity : how resolving workplace disagrements can inspire innovation and productivity ent://SD_ILS/0/SD_ILS:7610 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Landau, Sy&#160;Landau, Barbara&#160;Landau, Daryl<br/>2001<br/>ISBN&#160;9780787954239<br/> Conflict resolution ent://SD_ILS/0/SD_ILS:31820 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Dana, Daniel<br/>2001<br/>ISBN&#160;9780071364317<br/> Pengurusan Personel Awam dan Swasta : Suatu Tinjaun Konflik Dalam Organisasi ent://SD_ILS/0/SD_ILS:27267 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Ahmad Atory Hussain<br/>2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9789676111135<br/> Working with conflict skills &amp; strategies for action ent://SD_ILS/0/SD_ILS:31337 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Fisher, Simon<br/>2000<br/>ISBN&#160;9781856498371<br/> Stay cool: A guy's guide to handling conflict ent://SD_ILS/0/SD_ILS:28855 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Hayhurst, Christ<br/>2000<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780823931590<br/> How to resolve conflict in the workplace ent://SD_ILS/0/SD_ILS:98082 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Lacey, Hoda<br/>2000<br/>ISBN&#160;9780566080739<br/> Resolving personal and organizational conflict: stories of trasformation and forgiveness ent://SD_ILS/0/SD_ILS:155131 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Cloke, Kenneth<br/>2000<br/>ISBN&#160;9780787950606<br/> Listening to conflict: finding constructive solutions to workplace disputes ent://SD_ILS/0/SD_ILS:1438 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Van Slyke, Erik J.<br/>1999<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780814404294<br/> Beyond Machiavelli : tools for coping with conflict ent://SD_ILS/0/SD_ILS:8173 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Fisher, Roger<br/>1996<br/>ISBN&#160;9780140245226<br/> Anger at work ent://SD_ILS/0/SD_ILS:160050 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Weisinger, Hendrie<br/>1995<br/>ISBN&#160;9780688120184<br/> Learning to manage conflict : getting people to work together productively ent://SD_ILS/0/SD_ILS:151448 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Tjosvold, Dean<br/>1993<br/>ISBN&#160;9780029324912<br/> Sudden outbreak of common sense: managing conflict through mediation ent://SD_ILS/0/SD_ILS:156979 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Acland, Andrew Floyer<br/>1990<br/>ISBN&#160;9780091746117<br/> Everyone can win : how to resolve conflict ent://SD_ILS/0/SD_ILS:13173 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Cornelius, Helena&#160;Faire, Shoshana<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9789831363744<br/> Smiling tiger, hidden dragon : managing conflict @ work and home / John Ng. ent://SD_ILS/0/SD_ILS:185694 2025-04-24T09:16:45Z 2025-04-24T09:16:45Z Ng, John<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9789814305617<br/>