Search Results for Consumer satisfaction -- United States. - Narrowed by: Open shelf SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dConsumer$002bsatisfaction$002b--$002bUnited$002bStates.$0026qf$003dLOCATION$002509Shelf$002bLocation$0025091$00253AOPENSHELF$002509Open$002bshelf$0026ps$003d300?dt=list 2025-12-14T16:39:49Z Delivering satisfaction and service quality : a customer-based approach for libraries ent://SD_ILS/0/SD_ILS:116871 2025-12-14T16:39:49Z 2025-12-14T16:39:49Z Hernon, Peter&#160;Whitman, John R.<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9788184082425<br/> Delivering satisfaction and service quality : a customer-based approach for libraries ent://SD_ILS/0/SD_ILS:100692 2025-12-14T16:39:49Z 2025-12-14T16:39:49Z Hernon, Peter&#160;Whitman, John R.<br/>2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780838907894<br/>