Search Results for Consumers - Narrowed by: Customer services. SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dConsumers$0026qf$003dSUBJECT$002509Subject$002509Customer$002bservices.$002509Customer$002bservices.$0026ps$003d300$0026isd$003dtrue?dt=list 2026-10-06T08:08:02Z Winning the customer : turn consumers into fans and get them to spend more ent://SD_ILS/0/SD_ILS:184978 2026-10-06T08:08:02Z 2026-10-06T08:08:02Z Imbriano, Lou<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780071775267<br/> What's the future of business? : changing the way businesses create experiences ent://SD_ILS/0/SD_ILS:200900 2026-10-06T08:08:02Z 2026-10-06T08:08:02Z Solis, Brian.<br/>2013<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Medan Idaman<br/>ISBN&#160;9781118456538<br/> The Apple experience : the secrets of delivering insanely great customer service ent://SD_ILS/0/SD_ILS:184924 2026-10-06T08:08:02Z 2026-10-06T08:08:02Z Gallo, Carmine.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780071793209<br/> The intention economy : when customers take charge ent://SD_ILS/0/SD_ILS:206335 2026-10-06T08:08:02Z 2026-10-06T08:08:02Z Searls, Doc<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781422158524<br/> Please every customer : delivering stellar customer service across cultures ent://SD_ILS/0/SD_ILS:146565 2026-10-06T08:08:02Z 2026-10-06T08:08:02Z Lucas, Robert W.<br/>&quot;A one-stop resource for delivering great customer service across any cultural boundary. As the economy globalizes, cultural boundaries in commerce are being erased -- which makes your customers an increasingly diverse group. In order to stay competitive, you need to be able to communicate with them clearly and effectively. Please Every Customer helps you create an environment in which everyone is recognized as a valuable component of the customer-provider chain. No other book addresses the issues as thoroughly or provides the kind of direct advice you need to ensure success. Please Every Customer teaches you how to: Communicate effectively Build trust across cultures Serve different genders Understand cultural nuances Provide service to customers of any age who speak English as a second language or has special needs Demographics are changing before our eyes. You need to prepare now for the future . . . because it's already here. Please Every Customer is your roadmap to the new world of customer service&quot;--<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780071748360<br/>