Search Results for Consumers.SirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dConsumers.$0026ps$003d300?dt=list2026-06-01T02:34:17ZCitizens or consumers?ent://SD_ILS/0/SD_ILS:782392026-06-01T02:34:17Z2026-06-01T02:34:17ZLewis, Justin, 1958- Inthorn, Sanna. Wahl-Jorgensen, Karin.<br/>2005<br/>ISBN 9780335215553<br/>Authenticity : What consumers really wantent://SD_ILS/0/SD_ILS:1050542026-06-01T02:34:17Z2026-06-01T02:34:17ZGilmore, James H 1959- Pine, B. Joseph 1962-<br/>2007<br/>ISBN 9781591391456<br/>Authenticity : What consumers really wantent://SD_ILS/0/SD_ILS:1096372026-06-01T02:34:17Z2026-06-01T02:34:17ZGilmore, James H 1959- Pine, B. Joseph 1962-<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781591391456<br/>Commerrce alive!... the consumer's roleent://SD_ILS/0/SD_ILS:1539832026-06-01T02:34:17Z2026-06-01T02:34:17ZMatheson, Nola<br/>1986<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780858962286<br/>Digital consumers: Reshaping the information professionent://SD_ILS/0/SD_ILS:1143722026-06-01T02:34:17Z2026-06-01T02:34:17Z2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781856046510<br/>Tourism business frontiers : consumers, products and industryent://SD_ILS/0/SD_ILS:847272026-06-01T02:34:17Z2026-06-01T02:34:17ZBuhalis, Dimitrios Costa, Carlos<br/>2006<br/>ISBN 9780750663779<br/>Till they have faces: Women as consumersent://SD_ILS/0/SD_ILS:1510392026-06-01T02:34:17Z2026-06-01T02:34:17ZSim, Foo Gaik<br/>1987<br/>ISBN 9789679973228<br/>We first : how brands and consumers use social media to build a better worldent://SD_ILS/0/SD_ILS:1920272026-06-01T02:34:17Z2026-06-01T02:34:17ZMainwaring, Simon, 1967-<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780230110267<br/>Marketing for Competitiveness : Asia To The World! In The Age Of Digital Consumersent://SD_ILS/0/SD_ILS:2543482026-06-01T02:34:17Z2026-06-01T02:34:17ZKotler, Philip Kartajaya, Hermawan, 1947- author. Hooi, Den Huan, author.<br/>2018<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789813201965<br/>Empire of things : how we became a world of consumers, from the fifteenth century to the twenty-firstent://SD_ILS/0/SD_ILS:2498612026-06-01T02:34:17Z2026-06-01T02:34:17ZTrentmann, Frank, author<br/>2016<br/>Perpustakaan Kuala Lumpur Perpustakaan Jabatan<br/>ISBN 9780713999624<br/>Farm To Table : The Essential Guide To Sustainable Food Systems For Students, Professionals, And Consumersent://SD_ILS/0/SD_ILS:2590272026-06-01T02:34:17Z2026-06-01T02:34:17ZBenjamin, Darryl<br/>2016<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781603586726<br/>Likeable business : why today's consumers demand more and how leaders can deliverent://SD_ILS/0/SD_ILS:2013432026-06-01T02:34:17Z2026-06-01T02:34:17ZKerpen, Dave.<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780071800471<br/>Marketing to millennials : reach the largest and most influential generation of consumers everent://SD_ILS/0/SD_ILS:2199042026-06-01T02:34:17Z2026-06-01T02:34:17ZFromm, Jeff Garton, Christie<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780814433225<br/>Brainfluence : 100 ways to persuade and convince consumers with neuromarketingent://SD_ILS/0/SD_ILS:1809052026-06-01T02:34:17Z2026-06-01T02:34:17ZDooley, Roger, 1952-<br/>2012<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781118113363<br/>Winning the customer : turn consumers into fans and get them to spend moreent://SD_ILS/0/SD_ILS:1849782026-06-01T02:34:17Z2026-06-01T02:34:17ZImbriano, Lou<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071775267<br/>Why she buy : The new strategy for reaching the world's most powerful consumersent://SD_ILS/0/SD_ILS:1209852026-06-01T02:34:17Z2026-06-01T02:34:17ZBrennan, Bridget.<br/>2009<br/>ISBN 9780307450388<br/>Treating and beating heart disease : a consumer’s guide to cardiac medicinesent://SD_ILS/0/SD_ILS:1617632026-06-01T02:34:17Z2026-06-01T02:34:17ZRoberts, Barbara H.<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780763753634<br/>Guide to hospitalisation and surgical insurance in Malaysia : empowering consumers to make differenceent://SD_ILS/0/SD_ILS:1187962026-06-01T02:34:17Z2026-06-01T02:34:17ZPee Che Yong<br/>2008<br/>ISBN 9789833794232<br/>The power of the purse: how smart businesses are adapting to the world's most important consumers-womenent://SD_ILS/0/SD_ILS:771562026-06-01T02:34:17Z2026-06-01T02:34:17ZWarner, Fara<br/>2006<br/>ISBN 9780131855199<br/>Mind your x's and y's : satisfying the 10 cravings of a new generation of consumersent://SD_ILS/0/SD_ILS:800452026-06-01T02:34:17Z2026-06-01T02:34:17ZJohnson, Lisa, 1967- Hanson, Cheri<br/>2006<br/>ISBN 9780743277501<br/>Mind your x's and y's satisfying the 10 cravings of a new generation of consumersent://SD_ILS/0/SD_ILS:800652026-06-01T02:34:17Z2026-06-01T02:34:17ZJohnson, Lisa, 1967- Hanson, Cheri<br/>2006<br/>ISBN 9780743277501<br/>The tomorrow people : Future consumers and how to read them todayent://SD_ILS/0/SD_ILS:313562026-06-01T02:34:17Z2026-06-01T02:34:17ZRaymond, Martin<br/>2003<br/>ISBN 9780273659570<br/>The future of advertising : new media, new clients, new consumers in the post-television ageent://SD_ILS/0/SD_ILS:830112026-06-01T02:34:17Z2026-06-01T02:34:17ZCappo, Joe.<br/>2003<br/>ISBN 9780071462150<br/>The tomorrow people : Future consumers and how to read them todayent://SD_ILS/0/SD_ILS:620092026-06-01T02:34:17Z2026-06-01T02:34:17ZRaymond, Martin<br/>2003<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780273659570<br/>Hub culture : The next wave of urban consumersent://SD_ILS/0/SD_ILS:151142026-06-01T02:34:17Z2026-06-01T02:34:17ZStalnaker, Stan<br/>2002<br/>ISBN 9780470820728<br/>Brand new : how entrepreneurs earned consumer's trust from wedgwood to dellent://SD_ILS/0/SD_ILS:83472026-06-01T02:34:17Z2026-06-01T02:34:17ZKoehn, Nancy F.<br/>2001<br/>ISBN 9781578512218<br/>The consumer's guide to effective environmental choices : practical advice from the Union of Concerned Scientistsent://SD_ILS/0/SD_ILS:2155112026-06-01T02:34:17Z2026-06-01T02:34:17ZBrower, Michael, 1960- Leon, Warren Union of Concerned Scientists<br/>1999<br/>ISBN 9780609802816<br/>Asian Competitors : Marketing For Competitiveness In The Age Of Digital Consumersent://SD_ILS/0/SD_ILS:2697422026-06-01T02:34:17Z2026-06-01T02:34:17ZKotler, Philip<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9789813275997<br/>Halal haram : An important book for muslim consumersent://SD_ILS/0/SD_ILS:906062026-06-01T02:34:17Z2026-06-01T02:34:17Z2006<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Bandar Tun Razak Perpustakaan Kuala Lumpur, Cawangan Desa Tun Razak Perpustakaan Internet Bergerak Perpustakaan Jabatan<br/>ISBN 9789833083268<br/>The money book : a CAP guide to managing your money and moreent://SD_ILS/0/SD_ILS:925002026-06-01T02:34:17Z2026-06-01T02:34:17ZConsumers Association of Penang<br/>2004<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Tun Razak Perpustakaan Kuala Lumpur, Cawangan Desa Tun Razak Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur, Cawangan Sri Pantai Perpustakaan Kuala Lumpur, Cawangan Sri Sabah<br/>ISBN 9789831041864<br/>A study report on groundwater resources development project in the district of Batang Padang, Perak Darul Ridzuan : a reminder to Malaysiaent://SD_ILS/0/SD_ILS:1252422026-06-01T02:34:17Z2026-06-01T02:34:17ZFederation of Malaysian Consumers Associations (FOMCA) Water and Energy Consumer Association of Malaysia (WECAM) Forum Air Malaysia<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789675432002<br/>Consumer Financial Vulnerabilities in Malaysia : Issues, Trends and Psychological Aspectsent://SD_ILS/0/SD_ILS:2857602026-06-01T02:34:17Z2026-06-01T02:34:17ZNurul Shahnaz Ahmad Mahdzan Mohd Edil Abd Sukor, Izlin Ismail, Mahfuzur Rahman,<br/>2021<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780367148874<br/>Credit repair kitent://SD_ILS/0/SD_ILS:2827252026-06-01T02:34:17Z2026-06-01T02:34:17ZBarrett, Melyssa<br/>2021<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781119771067<br/>Rethinking competitive advantage : new rules for the digital ageent://SD_ILS/0/SD_ILS:2847072026-06-01T02:34:17Z2026-06-01T02:34:17ZCharan, Ram<br/>2021<br/>Perpustakaan Medan Idaman Pustaka KL @ Keramat<br/>ISBN 9781847943477<br/>Rise of the shadowent://SD_ILS/0/SD_ILS:3034692026-06-01T02:34:17Z2026-06-01T02:34:17ZAnderson,Brian<br/>2021<br/>Perpustakaan Kuala Lumpur (Kanak-Kanak)<br/>ISBN 9780553498684<br/>Zconomy : How Gen Z Will Change The Future Of Business-And What To Do About Itent://SD_ILS/0/SD_ILS:2762422026-06-01T02:34:17Z2026-06-01T02:34:17ZDorsey, Jason<br/>2020<br/>Perpustakaan Medan Idaman<br/>ISBN 9780062970299<br/>Kiasunomics 2 : economic insights for everyday lifeent://SD_ILS/0/SD_ILS:2830952026-06-01T02:34:17Z2026-06-01T02:34:17ZAgarwal;Sumit Ang, Swee Hoon, Sing, Tien Foo,<br/>2020<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789811218392<br/>Konsep fiqh kepenggunaanent://SD_ILS/0/SD_ILS:2849612026-06-01T02:34:17Z2026-06-01T02:34:17ZSiti Mastura Muhammad Mohd. Shukri Hanapi,<br/>2020<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789834921330<br/>Gelagat pengguna muslim dari perspektif Islament://SD_ILS/0/SD_ILS:2608702026-06-01T02:34:17Z2026-06-01T02:34:17ZMuhammad Ridhwan Ab.Aziz Muhammad Ridhwan Ab. Aziz, Prof. Madya, Dr.,<br/>2019 2018<br/>Perpustakaan Kuala Lumpur Perpustakaan Lembah Pantai Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Medan Idaman Pustaka KL @ Keramat<br/>ISBN 9789834901028<br/>Pengurusan insani dalam sistem pengurusan pelangganent://SD_ILS/0/SD_ILS:2610622026-06-01T02:34:17Z2026-06-01T02:34:17ZNor Hapiza Mohd Ariffin<br/>2019<br/>Perpustakaan Kuala Lumpur Perpustakaan Lembah Pantai Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Medan Idaman<br/>ISBN 9789834900922<br/>Gerakan Koperasi Di Malaysia : Menongkah Kebekuanent://SD_ILS/0/SD_ILS:2742172026-06-01T02:34:17Z2026-06-01T02:34:17ZJuliawati Janius<br/>2019<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Pustaka KL @ PPR Pinggiran Bukit Jalil<br/>ISBN 9789674881092<br/>Essential Insights Into Consumerology and Brandsent://SD_ILS/0/SD_ILS:2810452026-06-01T02:34:17Z2026-06-01T02:34:17ZNik Mohd Hazrul Nik Hashim Nik Mohd. Hazrul Nik Hashim, editor. Zafirah Hanoum Ahmad Ariff, editor.<br/>2019<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789672388425<br/>PENGGUNA dan HAK PENGGUNAent://SD_ILS/0/SD_ILS:2812062026-06-01T02:34:17Z2026-06-01T02:34:17ZSuzanna Mohamed Isa Suzanna Mohamed Isa, editor. Sakina Shaik Ahmad Yusoff, Prof. Madya, Dr., editor.<br/>2019<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789674127794<br/>Your Score : an insider's secrets to understanding, controlling, and protecting your credit scoreent://SD_ILS/0/SD_ILS:2656442026-06-01T02:34:17Z2026-06-01T02:34:17ZDavenport, Anthony<br/>2018<br/>Perpustakaan Lembah Pantai Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781328695277<br/>The choice factory : how 25 behavioural biases influence the products we decide to buyent://SD_ILS/0/SD_ILS:2674212026-06-01T02:34:17Z2026-06-01T02:34:17ZShotton, Richard<br/>2018<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780857196095<br/>The End Of Online Shopping : The Future Of New Retail In An Always Connected Worldent://SD_ILS/0/SD_ILS:2696832026-06-01T02:34:17Z2026-06-01T02:34:17ZJongen, Wijnand<br/>2018<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9789813274761<br/>The Xiaomi way : customer engagement strategies that built one of the largest smartphone companies in the worldent://SD_ILS/0/SD_ILS:2432202026-06-01T02:34:17Z2026-06-01T02:34:17ZLi, Wanqiang<br/>2017<br/>Perpustakaan Kuala Lumpur Perpustakaan Medan Idaman<br/>ISBN 9781259584534<br/>Know your home furnishingsent://SD_ILS/0/SD_ILS:2539272026-06-01T02:34:17Z2026-06-01T02:34:17ZElsasser,Virginia Hencken; Sharp,Julia Ridgway Sharp, Julia Ridgway, author.<br/>2017<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781628927566<br/>They Ask, You Answer : A Revolutionary Approach To Inbound Sales, Content Marketing, And Today's Digital Consumerent://SD_ILS/0/SD_ILS:2557432026-06-01T02:34:17Z2026-06-01T02:34:17ZSheridan, Marcus<br/>2017<br/>Perpustakaan Kuala Lumpur Pustaka KL @ Keramat<br/>ISBN 9781119312970<br/>Small Data : The Tiny Clues That Uncover Huge Trendsent://SD_ILS/0/SD_ILS:2593362026-06-01T02:34:17Z2026-06-01T02:34:17ZLindstrom,Martin<br/>2017<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781473630130<br/>Pengguna Bijak Undang-Undangent://SD_ILS/0/SD_ILS:2916502026-06-01T02:34:17Z2026-06-01T02:34:17ZRoos Niza Mohd. Shariff, author.<br/>2017<br/>Pustaka KL @ Keramat<br/>ISBN 9789672064435<br/>EVOLUSI KAEDAH PENGUKURAN KEPUASAN DALAM INDUSTRI PEMBINAANent://SD_ILS/0/SD_ILS:2916742026-06-01T02:34:17Z2026-06-01T02:34:17ZMd. Asrul Nasid Masrom, Dr., author.<br/>2017<br/>Pustaka KL @ Keramat<br/>ISBN 9789672110415<br/>Hug your haters : how to embrace complaints and keep your customersent://SD_ILS/0/SD_ILS:2350302026-06-01T02:34:17Z2026-06-01T02:34:17ZBaer,Jay<br/>2016<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781101980675<br/>Hutang isi rumah Malaysia : cabaran dan penyelesaianent://SD_ILS/0/SD_ILS:2395572026-06-01T02:34:17Z2026-06-01T02:34:17ZNor Hartini Mohamad Azhar Hashim<br/>2016<br/>Perpustakaan Medan Idaman<br/>ISBN 9789832718352<br/>Economics 101 : from consumer behavior to competitive markets--everything you need to know about economicsent://SD_ILS/0/SD_ILS:2407142026-06-01T02:34:17Z2026-06-01T02:34:17ZMill, Alfred<br/>2016<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781440593406<br/>The attention merchants : the epic scramble to get inside our headsent://SD_ILS/0/SD_ILS:2434052026-06-01T02:34:17Z2026-06-01T02:34:17ZWu, Tim<br/>2016<br/>Perpustakaan Medan Idaman<br/>ISBN 9780385352017<br/>The smarter screen : surprising ways to influence and improve online behaviorent://SD_ILS/0/SD_ILS:2461762026-06-01T02:34:17Z2026-06-01T02:34:17ZBenartzi, Shlomo Lehrer, Jonah, author.<br/>2016 2015<br/>Perpustakaan Kuala Lumpur Perpustakaan Lembah Pantai Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781591848325<br/>Small data : the tiny clues that uncover huge trendsent://SD_ILS/0/SD_ILS:2466642026-06-01T02:34:17Z2026-06-01T02:34:17ZLindstrom, Martin<br/>2016<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781473634060<br/>Undang-undang industri : pengguna dan alam sekitarent://SD_ILS/0/SD_ILS:2490042026-06-01T02:34:17Z2026-06-01T02:34:17ZKamal Halili Hassan, 1960- editor.<br/>2016<br/>Perpustakaan Kuala Lumpur Perpustakaan Jabatan Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789674123451<br/>You may also like : taste in an age of endless choiceent://SD_ILS/0/SD_ILS:2501082026-06-01T02:34:17Z2026-06-01T02:34:17ZVanderbilt, Tom<br/>2016<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781101947661<br/>How cool brands stay hot : branding to generation Y and Zent://SD_ILS/0/SD_ILS:2522212026-06-01T02:34:17Z2026-06-01T02:34:17ZBergh, Joeri Van den Behrer, Mattias Maeseneire, Patrick d<br/>2016<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780749477172<br/>Marconomics : defining economics through social science and consumer behaviorent://SD_ILS/0/SD_ILS:2538962026-06-01T02:34:17Z2026-06-01T02:34:17ZR Blawatt,Ken<br/>2016<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781786355669<br/>Consumption in Malaysia : Meeting Of New Changesent://SD_ILS/0/SD_ILS:2571872026-06-01T02:34:17Z2026-06-01T02:34:17ZMalliga Marimuthu<br/>2016<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789674610135<br/>Somebody Else's Problem : Consumerism, Sustainability and Designent://SD_ILS/0/SD_ILS:2592392026-06-01T02:34:17Z2026-06-01T02:34:17ZCrocker, Robert<br/>2016<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781783534913<br/>Humanizing big data : : marketing at the meeting of data, social science and consumer insightent://SD_ILS/0/SD_ILS:2258812026-06-01T02:34:17Z2026-06-01T02:34:17ZStrong, Colin (Business writer)<br/>2015<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780749472115<br/>Social media marketing for dummiesent://SD_ILS/0/SD_ILS:2282042026-06-01T02:34:17Z2026-06-01T02:34:17ZSingh, Shiv. Diamond, Stephanie<br/>2015<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Muhibbah Perpustakaan Kuala Lumpur, Cawangan Bandar Tun Razak Perpustakaan Kuala Lumpur, Cawangan Jelatek Perpustakaan Kuala Lumpur, Cawangan Gombak Setia<br/>ISBN 9781118985533<br/>Rich dad's guide to becoming richent://SD_ILS/0/SD_ILS:2292792026-06-01T02:34:17Z2026-06-01T02:34:17ZKiyosaki, Robert T. Noor Junainah Masjuni, translator. Noor Najwa Shaari, editor.<br/>2015<br/>Perpustakaan Kuala Lumpur Perpustakaan Medan Idaman Perpustakaan Kuala Lumpur, Cawangan Bandar Tun Razak Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789674115586<br/>Buyer personas : how to gain insight into your customer's expectations, align your marketing strategies, and win more businessent://SD_ILS/0/SD_ILS:2303822026-06-01T02:34:17Z2026-06-01T02:34:17ZRevella, Adele<br/>2015<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781118961506<br/>Your customer rules! : delivering the Me2B experiences that today's customers demandent://SD_ILS/0/SD_ILS:2303832026-06-01T02:34:17Z2026-06-01T02:34:17ZPrice, Bill Jaffe, David, 1963- author<br/>2015<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781118954775<br/>Customer analytics for dummiesent://SD_ILS/0/SD_ILS:2304032026-06-01T02:34:17Z2026-06-01T02:34:17ZSauro, Jeff<br/>2015<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781118937594<br/>The wallet allocation rule : winning the battle for shareent://SD_ILS/0/SD_ILS:2305112026-06-01T02:34:17Z2026-06-01T02:34:17ZKeiningham, Timothy L.<br/>2015<br/>Perpustakaan Kuala Lumpur Perpustakaan Jabatan Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781119037316<br/>Stuffocation : living more with lessent://SD_ILS/0/SD_ILS:2339392026-06-01T02:34:17Z2026-06-01T02:34:17ZWallman, James, author<br/>2015<br/>Perpustakaan Lembah Pantai<br/>ISBN 9780241971543<br/>Pengguna bijak faedahnya banyakent://SD_ILS/0/SD_ILS:2377292026-06-01T02:34:17Z2026-06-01T02:34:17ZAzlina Ahmad, 1961- author Ridzuan Amin, author.<br/>2015<br/>Perpustakaan Lembah Pantai Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Medan Idaman Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Muhibbah<br/>ISBN 9789670461694<br/>Pengurusan hutang dan kad kreaditent://SD_ILS/0/SD_ILS:2377302026-06-01T02:34:17Z2026-06-01T02:34:17ZAzlina Ahmad, 1961- author Ridzuan Amin, author.<br/>2015<br/>Perpustakaan Lembah Pantai Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Medan Idaman Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Muhibbah<br/>ISBN 9789670461656<br/>Waste free kitchen handbook : a guide to eating well and saving money by wasting less foodent://SD_ILS/0/SD_ILS:2464422026-06-01T02:34:17Z2026-06-01T02:34:17ZGunders, Dana<br/>2015<br/>ISBN 9781452133546<br/>Consumed : a novel / David Cronenberg.ent://SD_ILS/0/SD_ILS:2206072026-06-01T02:34:17Z2026-06-01T02:34:17ZCronenberg, David, 1943-<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780007552245<br/>What stays in Vegas : the world of personal data--lifeblood of big business--and the end of privacy as we know itent://SD_ILS/0/SD_ILS:2206902026-06-01T02:34:17Z2026-06-01T02:34:17ZTanner, Adam<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781610394185<br/>A teen guide to buying goods and servicesent://SD_ILS/0/SD_ILS:2177352026-06-01T02:34:17Z2026-06-01T02:34:17ZGagne, Tammy.<br/>2014<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781612284729<br/>100% fun packaging : package designs from around the worldent://SD_ILS/0/SD_ILS:2187712026-06-01T02:34:17Z2026-06-01T02:34:17ZAbellán, Miquel, author<br/>2014<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789814394987<br/>Click.ology : what works in online shopping and how your business can use consumer psychology to succeedent://SD_ILS/0/SD_ILS:2273992026-06-01T02:34:17Z2026-06-01T02:34:17ZJones, Graham<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Lembah Pantai<br/>ISBN 9781857886047<br/>Top 10 secrets for managing credit cards and paying bills successfullyent://SD_ILS/0/SD_ILS:2323862026-06-01T02:34:17Z2026-06-01T02:34:17ZShea, Therese<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781448893584<br/>Gabriel gets a great dealent://SD_ILS/0/SD_ILS:2329482026-06-01T02:34:17Z2026-06-01T02:34:17ZBullard, Lisa Moran, Michael , 1957 , illustrator<br/>2014<br/>Perpustakaan Kuala Lumpur (Kanak-Kanak) Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781467715126<br/>Celebrity capital : assessing the value of fameent://SD_ILS/0/SD_ILS:2342872026-06-01T02:34:17Z2026-06-01T02:34:17ZGunter, Barrie, author.<br/>2014<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781628927733<br/>Lily learns about wants and needsent://SD_ILS/0/SD_ILS:2413292026-06-01T02:34:17Z2026-06-01T02:34:17ZBullard,Lisa<br/>2014<br/>ISBN 9781467707640<br/>Gabriel gets a great dealent://SD_ILS/0/SD_ILS:2413302026-06-01T02:34:17Z2026-06-01T02:34:17ZBullard,Lisa<br/>2014<br/>ISBN 9781467707664<br/>Hooked : how to build habit-forming productsent://SD_ILS/0/SD_ILS:2510652026-06-01T02:34:17Z2026-06-01T02:34:17ZEyal, Nir Morechay Hoover, Ryan<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780241184837<br/>E-Commerce Contracts for Sale of Goods and Consumer Protectionent://SD_ILS/0/SD_ILS:2637582026-06-01T02:34:17Z2026-06-01T02:34:17ZJ. Sheela<br/>2014<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Medan Idaman Perpustakaan Jabatan<br/>ISBN 9789674122539<br/>Manifesto tuntutan pengguna bagi Pilihan Raya Umum ke-13ent://SD_ILS/0/SD_ILS:1911042026-06-01T02:34:17Z2026-06-01T02:34:17Z2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9789675432125<br/>What's the future of business? : changing the way businesses create experiencesent://SD_ILS/0/SD_ILS:2009002026-06-01T02:34:17Z2026-06-01T02:34:17ZSolis, Brian.<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Medan Idaman<br/>ISBN 9781118456538<br/>Contagious : why things catch onent://SD_ILS/0/SD_ILS:2060522026-06-01T02:34:17Z2026-06-01T02:34:17ZBerger, Jonah<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781451686579<br/>Marketing to the ageing consumer : the secrets to building an age-friendly businessent://SD_ILS/0/SD_ILS:2076242026-06-01T02:34:17Z2026-06-01T02:34:17ZStroud, Dick Walker, Kim (Entrepreneur)<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780230378193<br/>Delight your customers : 7 simple ways to raise your customer service from ordinary to extraordinaryent://SD_ILS/0/SD_ILS:2198652026-06-01T02:34:17Z2026-06-01T02:34:17ZCurtin, Steve<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780814432808<br/>Reshaping retail : why technology is transforming the industry and how to win in the new consumer driven worldent://SD_ILS/0/SD_ILS:2135192026-06-01T02:34:17Z2026-06-01T02:34:17ZNiemeier, Stefan, 1973- Zocchi, Andrea. Catena, Marco, 1977-<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781118656662<br/>The human brand : how we relate to people, products, and companiesent://SD_ILS/0/SD_ILS:2157432026-06-01T02:34:17Z2026-06-01T02:34:17ZMalone, Chris, 1969- Fiske, Susan T.<br/>2013<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781118611319<br/>Sekarang sengkek, esok kaya : strategi bebas belenggu kewangan di usia mudaent://SD_ILS/0/SD_ILS:2166912026-06-01T02:34:17Z2026-06-01T02:34:17ZRezduan Bakar, 1982-, author<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789671186619<br/>Digital marketing analytics : making sense of consumer data in a digital worldent://SD_ILS/0/SD_ILS:2191672026-06-01T02:34:17Z2026-06-01T02:34:17ZHemann, Chuck Burbary, Ken<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780789750303<br/>Positive Linking : How Networks Are Revolutionise Your Worldent://SD_ILS/0/SD_ILS:2876462026-06-01T02:34:17Z2026-06-01T02:34:17ZOrmerod, Paul, author.<br/>2013<br/>Pustaka KL @ Keramat<br/>ISBN 9780571279210<br/>Retail category managementent://SD_ILS/0/SD_ILS:1899602026-06-01T02:34:17Z2026-06-01T02:34:17ZFowler, Deborah C. Goh, Ben K.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780135152089<br/>Uplifting service : the proven path to delighting your customers, colleagues, and everyone else you meetent://SD_ILS/0/SD_ILS:1912432026-06-01T02:34:17Z2026-06-01T02:34:17ZKaufman, Ron<br/>2012<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789810718329<br/>Unconscious branding : how neuroscience can empower (and inspire) marketingent://SD_ILS/0/SD_ILS:1920252026-06-01T02:34:17Z2026-06-01T02:34:17ZVan Praet, Douglas<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780230341791<br/>Menjadi pengguna yang bijaksanaent://SD_ILS/0/SD_ILS:1800582026-06-01T02:34:17Z2026-06-01T02:34:17ZNurul Ain Amirnur Rashid<br/>2012<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Gombak Setia Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789670375007<br/>Panduan semasa membeli-belahent://SD_ILS/0/SD_ILS:1800602026-06-01T02:34:17Z2026-06-01T02:34:17ZNurul Ain Amirnur Rashid<br/>2012<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Gombak Setia Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789670375021<br/>Your credit score : how to improve the 3-digit number that shapes your financial futureent://SD_ILS/0/SD_ILS:1809042026-06-01T02:34:17Z2026-06-01T02:34:17ZWeston, Liz Pulliam.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780132823494<br/>The mobile marketing handbook : a step-by-step guide to creating dynamic mobile marketing campaignsent://SD_ILS/0/SD_ILS:1838552026-06-01T02:34:17Z2026-06-01T02:34:17ZDushinski, Kim, 1966-<br/>"Focusing on the continuing integration of mobile marketing into the daily lives of consumers-locally, nationally, and globally-this updated second edition reflects the most current trends in mobile marketing and offers step-by-step guidelines to creating and maintaining successful moblie-marketing campaigns. Based on 20 years of experience in the field, this reference shows how this cost-effective strategy can be used successfully by businesses of any size and includes detailed information on legal implications and tracking, avoiding common mistakes, and the most current online resources for mobile marketers. The easy-to-follow tips on building stronger consumer relationships through apps and social networking will help any company put their message in the palms of customers' hands"--Provided by publisher.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780910965903<br/>The Apple experience : the secrets of delivering insanely great customer serviceent://SD_ILS/0/SD_ILS:1849242026-06-01T02:34:17Z2026-06-01T02:34:17ZGallo, Carmine.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071793209<br/>UX best practices : how to achieve more impact with user experienceent://SD_ILS/0/SD_ILS:1849762026-06-01T02:34:17Z2026-06-01T02:34:17ZDegen, Helmut, 1964- Yuan, Xiaowei, 1963-<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071752510<br/>Borrow : the America way of debtent://SD_ILS/0/SD_ILS:1852662026-06-01T02:34:17Z2026-06-01T02:34:17ZHyman, Louis, 1977-<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780307741684<br/>The customer experience edge : technology and techniques for delivering an enduring, profitable and positive experience to your customersent://SD_ILS/0/SD_ILS:1858852026-06-01T02:34:17Z2026-06-01T02:34:17ZSoudagar, Reza Iyer, Vinay Hildebrand, Volker<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071786973<br/>The money saving mom's budgetent://SD_ILS/0/SD_ILS:2020642026-06-01T02:34:17Z2026-06-01T02:34:17ZPaine, Crystal<br/>2012<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781451646207<br/>A theory of grocery shopping : food, choice and conflictent://SD_ILS/0/SD_ILS:2024682026-06-01T02:34:17Z2026-06-01T02:34:17ZKoch, Shelley L.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780857851505<br/>The intention economy : when customers take chargeent://SD_ILS/0/SD_ILS:2063352026-06-01T02:34:17Z2026-06-01T02:34:17ZSearls, Doc<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781422158524<br/>Winning the story wars : why those who tell--and live--the best stories will rule the futureent://SD_ILS/0/SD_ILS:2069602026-06-01T02:34:17Z2026-06-01T02:34:17ZSachs, Jonah<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781422143568<br/>Preference, value, choice, and welfareent://SD_ILS/0/SD_ILS:2075732026-06-01T02:34:17Z2026-06-01T02:34:17ZHausman, Daniel M., 1947-<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781107015432<br/>Precision marketing : maximizing revenue through relevanceent://SD_ILS/0/SD_ILS:2077932026-06-01T02:34:17Z2026-06-01T02:34:17ZZoratti, Sandra Gallagher, Lee<br/>2012<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Jabatan Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780749465353<br/>Remaja bijak berbelanja : tip dan panduan pengurusan kewangan dan perbelanjaanent://SD_ILS/0/SD_ILS:2213532026-06-01T02:34:17Z2026-06-01T02:34:17ZSyuhaily Othman Awaludin Ab. Rahman, 1959-<br/>2012<br/>Perpustakaan Lembah Pantai<br/>ISBN 9789676125385<br/>Money Sense : Consumer senseent://SD_ILS/0/SD_ILS:2221202026-06-01T02:34:17Z2026-06-01T02:34:17ZEinspruch, Andrew<br/>2012<br/>Perpustakaan Lembah Pantai<br/>ISBN 9781599204307<br/>Architecture and design versus consumerism : how design activism confronts growth / Ann Thorpe.ent://SD_ILS/0/SD_ILS:2096512026-06-01T02:34:17Z2026-06-01T02:34:17ZThorpe, Ann<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781849713566<br/>The $10 trillion prize : captivating the newly affluent in China and Indiaent://SD_ILS/0/SD_ILS:2108192026-06-01T02:34:17Z2026-06-01T02:34:17ZSilverstein, Michael J.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781422187050<br/>Shopping smarts : how to choose wisely, find bargains, spot swindles, and moreent://SD_ILS/0/SD_ILS:2109292026-06-01T02:34:17Z2026-06-01T02:34:17ZScheff, Anna.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780761370178<br/>Online consumer behavior : theory and research in social media, advertising, and e-tailent://SD_ILS/0/SD_ILS:2110182026-06-01T02:34:17Z2026-06-01T02:34:17ZClose, angeline g.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781848729698<br/>The hidden wealth of customers : realizing the untapped value of your most important assetent://SD_ILS/0/SD_ILS:2135402026-06-01T02:34:17Z2026-06-01T02:34:17ZLee, William G.<br/>2012<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781422172315<br/>Sexy little numbers : how to grow your business using the data you already haveent://SD_ILS/0/SD_ILS:2148612026-06-01T02:34:17Z2026-06-01T02:34:17ZMaex, Dimitri Brown, Paul B.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780307888341<br/>The zero-waste lifestyle : how to live well by throwing away lessent://SD_ILS/0/SD_ILS:2154812026-06-01T02:34:17Z2026-06-01T02:34:17ZKorst, Amy, 1984-<br/>"A practical guide to generating less waste, featuring meaningful and achievable strategies from the blogger behind The Green Garbage Project, a yearlong experiment in living garbage-free. You don't have to be a tree hugger to benefit from zero-waste living. The average American tosses out nearly five pounds of trash every day, yet studies show the more we buy, the less happy we are. In The Zero-Waste Lifestyle, Amy Korst shows us how to have a happier, healthier, more sustainable life by sharing the lessons she learned while going waste-free for an entire year. Each chapter presents easy steps that anyone can take to create less trash: from composting and retaking reusable containers to the grocery store to burning clean organic materials; upcycling, downcycling, and recycling goods; and more"--<br/>2012<br/>ISBN 9781607743484<br/>Grouped : how small groups of friends are the key to influence on the social webent://SD_ILS/0/SD_ILS:2189392026-06-01T02:34:17Z2026-06-01T02:34:17ZAdams, Paul, MSc<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780321804112<br/>Isu-isu produk halal : fatwa mufti kerajaanent://SD_ILS/0/SD_ILS:2870242026-06-01T02:34:17Z2026-06-01T02:34:17Z2012<br/>Pustaka KL @ Keramat<br/>ISBN 9789670465159<br/>Voice-of-the-customer marketing : a revolutionary five-step process to create customers who care, spend, and stayent://SD_ILS/0/SD_ILS:1355122026-06-01T02:34:17Z2026-06-01T02:34:17ZRoman, Ernan.<br/>2011<br/>ISBN 9780071740838<br/>Hak- hak penggunaent://SD_ILS/0/SD_ILS:1393512026-06-01T02:34:17Z2026-06-01T02:34:17ZWan Nurheriza Ab. Halim Sulaiman Zakaria<br/>2011<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789833872411<br/>Etika perdanganganent://SD_ILS/0/SD_ILS:1393542026-06-01T02:34:17Z2026-06-01T02:34:17ZWan Nurheriza Ab. Halim Sulaiman Zakaria.<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789833872404<br/>Now, build a great business! : 7 ways to maximize your profits in any marketent://SD_ILS/0/SD_ILS:1412862026-06-01T02:34:17Z2026-06-01T02:34:17ZThompson, Mark Tracy, Brian.<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780814416976<br/>Muflis akibat kad kreditent://SD_ILS/0/SD_ILS:1431642026-06-01T02:34:17Z2026-06-01T02:34:17Z2011<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Medan Idaman Pustaka KL @ Keramat<br/>ISBN 9789670172071<br/>Melahirkan pengguna bijakent://SD_ILS/0/SD_ILS:1445052026-06-01T02:34:17Z2026-06-01T02:34:17ZNurul Ida Fahmi<br/>2011<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Medan Idaman<br/>ISBN 9789675434594<br/>Please every customer : delivering stellar customer service across culturesent://SD_ILS/0/SD_ILS:1465652026-06-01T02:34:17Z2026-06-01T02:34:17ZLucas, Robert W.<br/>"A one-stop resource for delivering great customer service across any cultural boundary. As the economy globalizes, cultural boundaries in commerce are being erased -- which makes your customers an increasingly diverse group. In order to stay competitive, you need to be able to communicate with them clearly and effectively. Please Every Customer helps you create an environment in which everyone is recognized as a valuable component of the customer-provider chain. No other book addresses the issues as thoroughly or provides the kind of direct advice you need to ensure success. Please Every Customer teaches you how to: Communicate effectively Build trust across cultures Serve different genders Understand cultural nuances Provide service to customers of any age who speak English as a second language or has special needs Demographics are changing before our eyes. You need to prepare now for the future . . . because it's already here. Please Every Customer is your roadmap to the new world of customer service"--<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071748360<br/>Credit management kit for dummiesent://SD_ILS/0/SD_ILS:1914912026-06-01T02:34:17Z2026-06-01T02:34:17ZBucci, Steve<br/>2011<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781118013854<br/>Success in six cups of coffee : how smart networking conquers hidden obstaclesent://SD_ILS/0/SD_ILS:1920162026-06-01T02:34:17Z2026-06-01T02:34:17ZBethencourt, Pino<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780230347878<br/>Consumer cultureent://SD_ILS/0/SD_ILS:1790332026-06-01T02:34:17Z2026-06-01T02:34:17ZLury, Celia<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780745643298<br/>The Method method : 7 obsessions that helped our scrappy start-up turn an industry upside downent://SD_ILS/0/SD_ILS:1808002026-06-01T02:34:17Z2026-06-01T02:34:17ZRyan, Eric Lowry, Adam Conley, Lucas<br/>"An inspiring case study for the next generation of start- ups by the unconventional founders of Method. Founded ten years ago by childhood pals Eric Ryan and Adam Lowry, Method has been making headlines and profits with a revolutionary blend of culture and commerce, style and substance. Today, Method's ecofriendly soaps, detergents, and cleaners are ubiquitous in stores, capturing valuable shelf space long dominated by the tired old products of giants P&G and Unilever. Ryan and Lowry obsess over seven principles at the heart of Method's business philosophy, including: Kick Ass at Fast: Use small size to your advantage; by bringing innovations to market faster, you can stay out in front of larger rivals. Inspire Advocates: Rather than getting caught up in costly battles for market share, foster deeper relationships with fewer customers in pursuit of greater wallet share. Win on Product Experience : Beyond satisfying your customers' rational needs, design experiences for them. The Method Method is an irreverent, candid, firsthand case study. Readers will learn how today's consumers behave, how today's companies compete, and how both groups are acting together to drive profound global change"--<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781591843993<br/>The daily you : how the new advertising industry is defining your identity and your worthent://SD_ILS/0/SD_ILS:1818542026-06-01T02:34:17Z2026-06-01T02:34:17ZTurow, Joseph.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780300165012<br/>Selling to the new elite : discover the secret to winning over your wealthiest prospectsent://SD_ILS/0/SD_ILS:1848022026-06-01T02:34:17Z2026-06-01T02:34:17ZTaylor, Jim, 1947- Kraus, Stephen. Harrison, Doug, 1965-<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780814416532<br/>Growth or bust! : proven turnaround strategies to grow your businessent://SD_ILS/0/SD_ILS:1851612026-06-01T02:34:17Z2026-06-01T02:34:17ZFaust, Mark.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781601631626<br/>Eco-standards, product labelling and green consumerisment://SD_ILS/0/SD_ILS:1859232026-06-01T02:34:17Z2026-06-01T02:34:17ZBostrom, Magnus<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780230321724<br/>Childhood under siege : how big business targets childrenent://SD_ILS/0/SD_ILS:1726992026-06-01T02:34:17Z2026-06-01T02:34:17ZBakan, Joel.<br/>"Bakan offers passionate argument and copious research in this compelling call for parents to stand up for their children."--Booklist (starred review) "Corporations have found a new resource to be mined for profit: our children. In this shocking and indelible behind-the-scenes journey, Joel Bakan, acclaimed author and award-winning maker of the renowned film and international bestselling book The Corporation, uncovers the astonishing degree to which companies exploit the special vulnerabilities of children, manipulate parents' fears, and operate with callous disregard for children's health and well-being. The number of children taking dangerous psychotropic drugs has skyrocketed as pharmaceutical companies employ insidious, often illegal tactics to inflate diagnoses of disorders and convince parents their children require medication. A highly sophisticated marketing industry deploys increasingly subtle and powerful tactics to play on children's intense emotions and desires and to lure them into obsessive consumerism. Computer game designers craft techniques to titillate children with sex and violence, while social media developers infiltrate and shape children's social and emotional worlds to compel them to spend more and more monetizable time online. America's schools are being transformed into profit centers while children are subjected to increasingly regimented teaching that thwarts curiosity and creativity, numbing the joy of learning. And children's chronic health problems, from asthma to cancer, autism, and birth defects, steadily escalate as thousands of new industrial chemicals are dumped into their environments. Nelson Mandela once sagely remarked that "there can be no keener revelation of a society's soul than the way it treats its children." The problem today, as Joel Bakan reveals, is that business interests have made protecting children extremely difficult. Corporations pump billions into rendering parents and governments powerless to shield children from an unrelenting commercial assault, with the result that after a century of progress, during which protective laws and regulations were widely promulgated, children are once again exposed to substantial harms at the hands of economic actors. Childhood Under Siege leaves no room for doubt that this assault on childhood is a major crisis of our time. A powerful manifesto for urgent change, it empowers us to shield our own children while offering concrete and realistic proposals for legal reforms that would protect all children from these predatory practices. "--Publisher's description<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781439121207<br/>Pre-commerce : how companies and customers are transforming business togetherent://SD_ILS/0/SD_ILS:1752572026-06-01T02:34:17Z2026-06-01T02:34:17ZPearson, Bob, 1962- Zehr, Dan<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780470928448<br/>Credit management kit for dummiesent://SD_ILS/0/SD_ILS:1754522026-06-01T02:34:17Z2026-06-01T02:34:17ZBucci, Steve<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781118013854<br/>The key to the C-suite : what you need to know to sell successfully to top executivesent://SD_ILS/0/SD_ILS:1755222026-06-01T02:34:17Z2026-06-01T02:34:17ZNick, Michael J.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780814417300<br/>Protecting main street : measuring the customer experience in financial services for business and public policyent://SD_ILS/0/SD_ILS:1474272026-06-01T02:34:17Z2026-06-01T02:34:17ZLubin, Paul C.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780415996013<br/>Luxury China : market opportunities and potentialent://SD_ILS/0/SD_ILS:1307502026-06-01T02:34:17Z2026-06-01T02:34:17ZPierre Lu<br/>2010<br/>ISBN 9780470823415<br/>Luxury China : market opportunities and potentialent://SD_ILS/0/SD_ILS:1328872026-06-01T02:34:17Z2026-06-01T02:34:17ZPierre Lu<br/>2010<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780470823415<br/>Panduan penggunaent://SD_ILS/0/SD_ILS:1393522026-06-01T02:34:17Z2026-06-01T02:34:17ZWan Nurheriza Ab. Halim<br/>2010<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789833872381<br/>Dasar pengguna negaraent://SD_ILS/0/SD_ILS:1393532026-06-01T02:34:17Z2026-06-01T02:34:17ZWan Nurheriza Ab. Halim Sulaiman Zakaria.<br/>2010<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789833872398<br/>Story of stuff: how our obsession with stuff is trashing the planet, our communities, and our health-and a vision for changeent://SD_ILS/0/SD_ILS:1414642026-06-01T02:34:17Z2026-06-01T02:34:17ZConrad, Ariane<br/>2010<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781439125663<br/>Pelanggan setia: pelanggan yang dapat membawa 100 pelanggan lainent://SD_ILS/0/SD_ILS:1423102026-06-01T02:34:17Z2026-06-01T02:34:17ZMd. Ali Berahim<br/>2010<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789673690213<br/>Brand society : how brands transform management and lifestyleent://SD_ILS/0/SD_ILS:1882342026-06-01T02:34:17Z2026-06-01T02:34:17ZKornberger, Martin, 1974-<br/>"Think Coca-Cola. Think iPod. Think Nike. Think Google. Each of these names represents a successful product or service but, more importantly, they are all successful brands. Most attempts to explain the role of brands focus on brands either as management tools (managerial perspective) or as symptoms of consumerism (sociological perspective). In Brand Society, Martin Kornberger combines these perspectives to show how brands have the power to transform both the organizations that develop them and the lifestyles of the individuals who consume them. This holistic approach shows how brands function as a medium between producers and consumers in a way that is rapidly transforming our economy and society. Using an array of practical case studies from a diverse set of organizations, this book provides a fascinating account of the way in which brands influence the lives of individuals and the organizations they work in"--Provided by publisher.<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780521726900<br/>Debt free for life : the finish rich plan for financial freedoment://SD_ILS/0/SD_ILS:1990102026-06-01T02:34:17Z2026-06-01T02:34:17ZBach, David<br/>2010<br/>ISBN 9780767929868<br/>The tourism and leisure experience : consumer and managerial perspectivesent://SD_ILS/0/SD_ILS:1650942026-06-01T02:34:17Z2026-06-01T02:34:17ZMorgan, Michael, 1948- Lugosi, Peter Ritchie, J. R. Brent.<br/>2010<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781845411480<br/>Must have : the hidden instincts behind everything we buyent://SD_ILS/0/SD_ILS:1663682026-06-01T02:34:17Z2026-06-01T02:34:17ZMiller, Geoffrey, 1965-<br/>2010<br/>ISBN 9780099437925<br/>The Internet and crimeent://SD_ILS/0/SD_ILS:1674102026-06-01T02:34:17Z2026-06-01T02:34:17ZMarzilli, Alan<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781604135060<br/>Made in Russia : unsung icons of soviet designent://SD_ILS/0/SD_ILS:1850032026-06-01T02:34:17Z2026-06-01T02:34:17ZIdries Shah<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780847836055<br/>Debt free for life: the finish rich plan for financial freedoment://SD_ILS/0/SD_ILS:1858352026-06-01T02:34:17Z2026-06-01T02:34:17ZBach, David<br/>2010<br/>ISBN 9781410440372<br/>Fashion and the consumerent://SD_ILS/0/SD_ILS:1726162026-06-01T02:34:17Z2026-06-01T02:34:17ZYurchisin, Jennifer Johnson, Kim K. P.<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781845207984<br/>Winning with customers: a playbook for B2Bent://SD_ILS/0/SD_ILS:1471712026-06-01T02:34:17Z2026-06-01T02:34:17ZPigues, D. Keith Alderman, Jerry D.<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780470547991<br/>The buying brain: secrets for selling to the subconcious mindent://SD_ILS/0/SD_ILS:1471762026-06-01T02:34:17Z2026-06-01T02:34:17ZPradeep, A.K 1963-<br/>2010<br/>ISBN 9780470601778<br/>Brains on fire : igniting powerful, sustainable, word of mouth movementsent://SD_ILS/0/SD_ILS:2383732026-06-01T02:34:17Z2026-06-01T02:34:17ZPhillips, Robbin<br/>2010<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780470614181<br/>High risks in caesarean birthsent://SD_ILS/0/SD_ILS:925062026-06-01T02:34:17Z2026-06-01T02:34:17Z2009 2008 2007 2006 2005<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Tun Razak Perpustakaan Kuala Lumpur, Cawangan Desa Tun Razak Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur, Cawangan Sri Pantai Perpustakaan Kuala Lumpur, Cawangan Sri Sabah<br/>ISBN 9789833083527<br/>Cross-cultural marketingent://SD_ILS/0/SD_ILS:1150892026-06-01T02:34:17Z2026-06-01T02:34:17ZDawn Burton 1961-<br/>2009<br/>ISBN 9780415448925<br/>Where am 1 wearing? : a global tour to the countries, factories, and people that make our clothesent://SD_ILS/0/SD_ILS:1154592026-06-01T02:34:17Z2026-06-01T02:34:17ZTimmerman, Kelsey.<br/>2009<br/>ISBN 9780470376546<br/>Credit risk assessment : the new lending system for borrowers, lenders, and investorsent://SD_ILS/0/SD_ILS:1162022026-06-01T02:34:17Z2026-06-01T02:34:17ZAbrahams, Clark R. 1951- Zhang, Mingyuan<br/>2009<br/>ISBN 9780470461686<br/>Ecological intelligence : knowing the hidden impacts of what we buyent://SD_ILS/0/SD_ILS:1162152026-06-01T02:34:17Z2026-06-01T02:34:17ZGoleman, Daniel<br/>2009<br/>ISBN 9781846141805<br/>Fatimah's kampungent://SD_ILS/0/SD_ILS:1166482026-06-01T02:34:17Z2026-06-01T02:34:17ZBuchanan, Iain<br/>2009<br/>ISBN 9789833083893<br/>Delivering satisfaction and service quality : a customer-based approach for librariesent://SD_ILS/0/SD_ILS:1168712026-06-01T02:34:17Z2026-06-01T02:34:17ZHernon, Peter Whitman, John R.<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9788184082425<br/>Ecological intelligence : How knowing the hidden impacts of what we buy can change everythingent://SD_ILS/0/SD_ILS:1206422026-06-01T02:34:17Z2026-06-01T02:34:17ZGoleman, Daniel<br/>2009<br/>ISBN 9780385527828<br/>Branding the man : Why men are the next frontier in fashion retailent://SD_ILS/0/SD_ILS:1209682026-06-01T02:34:17Z2026-06-01T02:34:17ZPellegrin, Bertrand<br/>2009<br/>ISBN 9781581156638<br/>The 1-2-3 money plan : The three most important steps to saving and spending smartent://SD_ILS/0/SD_ILS:1210162026-06-01T02:34:17Z2026-06-01T02:34:17ZKarp, Gregory<br/>2009<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780137141739<br/>Elak bahana hutangent://SD_ILS/0/SD_ILS:1225562026-06-01T02:34:17Z2026-06-01T02:34:17ZMuhamad Ridzuan Amin Lina Ahmad<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789833996155<br/>Anda pengguna bijakent://SD_ILS/0/SD_ILS:1225552026-06-01T02:34:17Z2026-06-01T02:34:17ZMuhamad Ridzuan Amin Lina Ahmad<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789833996124<br/>Assessing information : Needs in the age of the digital consumerent://SD_ILS/0/SD_ILS:1243302026-06-01T02:34:17Z2026-06-01T02:34:17ZNicholas, David Herman, Eti<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781857434873<br/>Africa Rising: How 900m African Consumer Offer more than you thinkent://SD_ILS/0/SD_ILS:1133752026-06-01T02:34:17Z2026-06-01T02:34:17ZMahajan, Vijay<br/>2009<br/>ISBN 9780132339421<br/>What customers want : and why they buyent://SD_ILS/0/SD_ILS:1133832026-06-01T02:34:17Z2026-06-01T02:34:17ZSolomon, Michael<br/>2009<br/>ISBN 9780137142262<br/>Wired for survival : the rational (and irrational) choices we make, from the gas pump to terrorisment://SD_ILS/0/SD_ILS:1134292026-06-01T02:34:17Z2026-06-01T02:34:17ZPolski, Margaret M.<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780132420280<br/>The 1-2-3 money plan : The three most important steps to saving and spending smartent://SD_ILS/0/SD_ILS:1253922026-06-01T02:34:17Z2026-06-01T02:34:17ZKarp, Gregory<br/>2009<br/>ISBN 9780137141739<br/>Business process mapping : improving customer satisfactionent://SD_ILS/0/SD_ILS:1306552026-06-01T02:34:17Z2026-06-01T02:34:17ZJacka, J. Mike<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780470444580<br/>Selling luxury : connect with affluent customers, create unique experiences through impeccable service and close the saleent://SD_ILS/0/SD_ILS:1307862026-06-01T02:34:17Z2026-06-01T02:34:17ZLent, Robin Tour, Genevieve<br/>2009<br/>ISBN 9780470457993<br/>Developing winning brand strategiesent://SD_ILS/0/SD_ILS:1309052026-06-01T02:34:17Z2026-06-01T02:34:17ZFinskud, Lars<br/>2009<br/>ISBN 9789746521277<br/>Selling luxury : connect with affluent customers, create unique experiences through impeccable service and close the saleent://SD_ILS/0/SD_ILS:1329752026-06-01T02:34:17Z2026-06-01T02:34:17ZLent, Robin Tour, Genevieve<br/>2009<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780470457993<br/>Business process mapping : improving customer satisfactionent://SD_ILS/0/SD_ILS:1329822026-06-01T02:34:17Z2026-06-01T02:34:17ZJacka, J. Mike<br/>2009<br/>ISBN 9780470444580<br/>The next big thing : spotting and forecasting consumer trends for profitent://SD_ILS/0/SD_ILS:1340892026-06-01T02:34:17Z2026-06-01T02:34:17ZHigham, William.<br/>2009<br/>Perpustakaan Jabatan<br/>ISBN 9780749454500<br/>Emotional branding : the new paradigm for connecting brands to peopleent://SD_ILS/0/SD_ILS:1345642026-06-01T02:34:17Z2026-06-01T02:34:17ZGobe, Marc.<br/>2009<br/>ISBN 9781581156720<br/>The next big thing : spotting and forecasting consumer trends for profitent://SD_ILS/0/SD_ILS:1353022026-06-01T02:34:17Z2026-06-01T02:34:17ZHigham, William.<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780749454500<br/>Emotional branding : the new paradigm for connecting brands to peopleent://SD_ILS/0/SD_ILS:1354822026-06-01T02:34:17Z2026-06-01T02:34:17ZGobe, Marc.<br/>2009<br/>ISBN 9781581156720<br/>The next big thing : spotting and forecasting consumer trends for profitent://SD_ILS/0/SD_ILS:1357852026-06-01T02:34:17Z2026-06-01T02:34:17ZHigham, William.<br/>2009<br/>ISBN 9780749454500<br/>The next big thing : spotting and forecasting consumer trends for profitent://SD_ILS/0/SD_ILS:1361312026-06-01T02:34:17Z2026-06-01T02:34:17ZHigham, William.<br/>2009<br/>ISBN 9780749454500<br/>Shoptimism : why the American consumer will keep on buying no matter whatent://SD_ILS/0/SD_ILS:1675272026-06-01T02:34:17Z2026-06-01T02:34:17ZEisenberg, Lee, 1946-<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780743296250<br/>How to spend less without being miserableent://SD_ILS/0/SD_ILS:2190772026-06-01T02:34:17Z2026-06-01T02:34:17ZTemplar, Richard, 1950-2006<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780273725558<br/>Nudge: improving decisions about health, wealth, and happinessent://SD_ILS/0/SD_ILS:2392272026-06-01T02:34:17Z2026-06-01T02:34:17ZThaler, Richard H., 1945- Sunstein, Cass R.<br/>2009<br/>Perpustakaan Kuala Lumpur Perpustakaan Lembah Pantai<br/>ISBN 9780143115267<br/>Avoid chemicals in your foodent://SD_ILS/0/SD_ILS:2777482026-06-01T02:34:17Z2026-06-01T02:34:17ZPersatuan Pengguna Pulau Pinang<br/>2009 2008 2007 2006 2005<br/>ISBN 9789813083196<br/>Avoid chemicals in your foodent://SD_ILS/0/SD_ILS:2777492026-06-01T02:34:17Z2026-06-01T02:34:17ZPersatuan Pengguna Pulau Pinang<br/>2009 2008 2007 2006 2005<br/>ISBN 9789813083196<br/>MCITP : Microsoft windows vista desktop support consumer study guideent://SD_ILS/0/SD_ILS:975822026-06-01T02:34:17Z2026-06-01T02:34:17ZJohnson, Eric 1978- Beehler, Eric<br/>2008<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780470165348<br/>Consumer behavior and marketing strategyent://SD_ILS/0/SD_ILS:993842026-06-01T02:34:17Z2026-06-01T02:34:17ZPeter, J. Paul<br/>2008<br/>ISBN 9780071259354<br/>Fighting the banana wars and other fairtrade battles: how we took on the corporate giants to change the worldsent://SD_ILS/0/SD_ILS:997122026-06-01T02:34:17Z2026-06-01T02:34:17ZLamb, Harriet<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781846040832<br/>MCITP : Microsoft windows vista desktop support consumer study guideent://SD_ILS/0/SD_ILS:999692026-06-01T02:34:17Z2026-06-01T02:34:17ZJohnson, Eric 1978- Beehler, Eric<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Jabatan Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780470165348<br/>Winning in the Indian market : understanding the transformation of consumer Indiaent://SD_ILS/0/SD_ILS:1004562026-06-01T02:34:17Z2026-06-01T02:34:17ZBijapurkar, Rama<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780470821992<br/>The best service is no service : how to liberate your customers from customer service, keep them happy & control costsent://SD_ILS/0/SD_ILS:1010132026-06-01T02:34:17Z2026-06-01T02:34:17ZPrice, Bill David Jaffe<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780470189085<br/>Predictably irrationalent://SD_ILS/0/SD_ILS:1013272026-06-01T02:34:17Z2026-06-01T02:34:17ZAriely, Dan<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780061353239<br/>The best service is no service : How to liberate your customers from customer service, keep them happy & control costsent://SD_ILS/0/SD_ILS:1028692026-06-01T02:34:17Z2026-06-01T02:34:17ZPrice, Bill David Jaffe<br/>2008<br/>ISBN 9780470189085<br/>The celebrity experience : Insider secrets to delivering red-carpet customer serviceent://SD_ILS/0/SD_ILS:1036672026-06-01T02:34:17Z2026-06-01T02:34:17ZCutting, Donna 1966-<br/>2008<br/>ISBN 9780470174012<br/>The Indian consumer : one billion myths one billion realitiesent://SD_ILS/0/SD_ILS:1037232026-06-01T02:34:17Z2026-06-01T02:34:17ZSrinivas, Alam<br/>2008<br/>ISBN 9780470822302<br/>Educational Research : fundamentals for the consumerent://SD_ILS/0/SD_ILS:1038872026-06-01T02:34:17Z2026-06-01T02:34:17ZMcmillan, James H.<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780205508303<br/>Nudge : improving decisions about health, wealth, and happinessent://SD_ILS/0/SD_ILS:1041742026-06-01T02:34:17Z2026-06-01T02:34:17ZThaler, Richard H., 1945- Sunstein, Cass R.<br/>2008<br/>ISBN 9780300122237<br/>Konsumerismeent://SD_ILS/0/SD_ILS:1047882026-06-01T02:34:17Z2026-06-01T02:34:17ZMahani Abu Bakar<br/>2008<br/>Perpustakaan Medan Idaman<br/>ISBN 9789832632573<br/>What's the secrets?ent://SD_ILS/0/SD_ILS:1050372026-06-01T02:34:17Z2026-06-01T02:34:17ZDijulius, John R. 1964-<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780470196120<br/>Predictably irrational : the hidden forces that shape our decisionsent://SD_ILS/0/SD_ILS:1056352026-06-01T02:34:17Z2026-06-01T02:34:17ZAriely, Dan<br/>2008<br/>ISBN 9780007263585<br/>When customers think we don't care : ending actions that self-destruct companies, customer service and jobsent://SD_ILS/0/SD_ILS:1149532026-06-01T02:34:17Z2026-06-01T02:34:17ZBuchanan, Richard W.<br/>2008<br/>ISBN 9780070138636<br/>The best service is no service : how to liberate your customers from customer service, keep them happy & control costsent://SD_ILS/0/SD_ILS:1159832026-06-01T02:34:17Z2026-06-01T02:34:17ZPrice, Bill David Jaffe<br/>2008<br/>ISBN 9780470189085<br/>The future of consumer credit regulation : creative approaches to emerging problems /Edited by : Michelle Kelly-Louw...et al.ent://SD_ILS/0/SD_ILS:1172322026-06-01T02:34:17Z2026-06-01T02:34:17Z2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780754674177<br/>Konsumerismeent://SD_ILS/0/SD_ILS:1173632026-06-01T02:34:17Z2026-06-01T02:34:17ZMahani Abu Bakar<br/>2008<br/>Perpustakaan Internet Bergerak<br/>ISBN 9789832632573<br/>Tip menawan hati pelangganent://SD_ILS/0/SD_ILS:1194552026-06-01T02:34:17Z2026-06-01T02:34:17ZZainuddin Zakaria Ziadatul Hidayah Zakaria.<br/>2008<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789833586219<br/>The 30 second seduction : how advertisers lure women through flattery, flirtation, and manipulationent://SD_ILS/0/SD_ILS:1232242026-06-01T02:34:17Z2026-06-01T02:34:17ZGardner, Andrea<br/>2008<br/>ISBN 9781580052122<br/>Branding only works on cattle : the new way to get knownent://SD_ILS/0/SD_ILS:1064732026-06-01T02:34:17Z2026-06-01T02:34:17ZBaskin , Jonathan Salem<br/>2008<br/>ISBN 9780446178013<br/>Satisfied customers tell three friends, angry customers tell 3,000 : Running a business in today's consumer-driven worldent://SD_ILS/0/SD_ILS:1064852026-06-01T02:34:17Z2026-06-01T02:34:17ZBlackshaw, Pete<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780385522724<br/>Predictably irrational : The hidden forces that shape our decisionsent://SD_ILS/0/SD_ILS:1068142026-06-01T02:34:17Z2026-06-01T02:34:17ZAriely, Dan<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780007263585<br/>Consumer behavior and marketing strategyent://SD_ILS/0/SD_ILS:1072042026-06-01T02:34:17Z2026-06-01T02:34:17ZPeter, J. Paul Olson, Jerry C.<br/>2008<br/>ISBN 9780071259354<br/>The celebrity experience : Insider secrets to delivering red-carpet customer serviceent://SD_ILS/0/SD_ILS:1100412026-06-01T02:34:17Z2026-06-01T02:34:17ZCutting, Donna 1966-<br/>2008<br/>ISBN 9780470174012<br/>The Indian consumer : one billion myths one billion realitiesent://SD_ILS/0/SD_ILS:1100912026-06-01T02:34:17Z2026-06-01T02:34:17ZSrinivas, Alam<br/>2008<br/>ISBN 9780470822302<br/>Branding only works on cattle : The new way to get known (and drive your competitors crazy )ent://SD_ILS/0/SD_ILS:1117332026-06-01T02:34:17Z2026-06-01T02:34:17ZBaskin , Jonathan Salem<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780446178013<br/>The best service is no service : How to liberate your customers from customer service, keep them happy & control costsent://SD_ILS/0/SD_ILS:1122352026-06-01T02:34:17Z2026-06-01T02:34:17ZPrice, Bill David Jaffe<br/>2008<br/>ISBN 9780470189085<br/>The best service is no service : How to liberate your customers from customer service, keep them happy & control costsent://SD_ILS/0/SD_ILS:1122462026-06-01T02:34:17Z2026-06-01T02:34:17ZPrice, Bill David Jaffe<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780470189085<br/>Branding only works on cattle : The new way to get known (and drive your competitors crazy )ent://SD_ILS/0/SD_ILS:1122802026-06-01T02:34:17Z2026-06-01T02:34:17ZBaskin , Jonathan Salem<br/>2008<br/>ISBN 9780446178013<br/>Konsumerismeent://SD_ILS/0/SD_ILS:1124002026-06-01T02:34:17Z2026-06-01T02:34:17ZMahani Abu Bakar<br/>2008<br/>Perpustakaan Internet Bergerak<br/>ISBN 9789832632573<br/>A complaint is a gift : Recovering customer loyalty when things go wrongent://SD_ILS/0/SD_ILS:1125582026-06-01T02:34:17Z2026-06-01T02:34:17ZBarlow, Janelle, 1943- Molle<br/>2008<br/>Perpustakaan Jabatan<br/>ISBN 9781576755822<br/>A complaint is a gift : Recovering customer loyalty when things go wrongent://SD_ILS/0/SD_ILS:1125592026-06-01T02:34:17Z2026-06-01T02:34:17ZBarlow, Janelle, 1943- Molle<br/>2008<br/>ISBN 9781576755822<br/>A complaint is a gift : Recovering customer loyalty when things go wrongent://SD_ILS/0/SD_ILS:1125612026-06-01T02:34:17Z2026-06-01T02:34:17ZBarlow, Janelle, 1943- Molle<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781576755822<br/>A complaint is a gift : Recovering customer loyalty when things go wrongent://SD_ILS/0/SD_ILS:1125622026-06-01T02:34:17Z2026-06-01T02:34:17ZBarlow, Janelle, 1943- Molle<br/>2008<br/>ISBN 9781576755822<br/>A complaint is a gift : Recovering customer loyalty when things go wrongent://SD_ILS/0/SD_ILS:1125632026-06-01T02:34:17Z2026-06-01T02:34:17ZBarlow, Janelle, 1943- Moller, Claus 1942-<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781576755822<br/>A complaint is a gift : Recovering customer loyalty when things go wrongent://SD_ILS/0/SD_ILS:1125642026-06-01T02:34:17Z2026-06-01T02:34:17ZBarlow, Janelle, 1943- Moller, Claus 1942-<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781576755822<br/>A complaint is a gift : Recovering customer loyalty when things go wrongent://SD_ILS/0/SD_ILS:1125652026-06-01T02:34:17Z2026-06-01T02:34:17ZBarlow, Janelle, 1943- Moller, Claus 1942-<br/>2008<br/>ISBN 9781576755822<br/>A complaint is a gift : Recovering customer loyalty when things go wrongent://SD_ILS/0/SD_ILS:1125662026-06-01T02:34:17Z2026-06-01T02:34:17ZBarlow, Janelle, 1943- Moller, Claus 1942-<br/>2008<br/>ISBN 9781576755822<br/>A complaint is a gift : Recovering customer loyalty when things go wrongent://SD_ILS/0/SD_ILS:1125672026-06-01T02:34:17Z2026-06-01T02:34:17ZBarlow, Janelle, 1943- Moller, Claus 1942-<br/>2008<br/>ISBN 9781576755822<br/>Predictably irrational : The hidden forces that shape our decisionsent://SD_ILS/0/SD_ILS:1127832026-06-01T02:34:17Z2026-06-01T02:34:17ZAriely, Dan<br/>2008<br/>Perpustakaan Internet Bergerak<br/>ISBN 9780007263585<br/>Predictably irrational : the hidden forces that shape our decisionsent://SD_ILS/0/SD_ILS:1127972026-06-01T02:34:17Z2026-06-01T02:34:17ZAriely, Dan<br/>2008<br/>Perpustakaan Internet Bergerak<br/>ISBN 9780007263585<br/>Habit : the 95% of behaviour marketers ignoreent://SD_ILS/0/SD_ILS:1134562026-06-01T02:34:17Z2026-06-01T02:34:17ZMartin, Neale 1957-<br/>2008<br/>ISBN 9780131357952<br/>Human Rights In The Market Place : the exploitation of rights protection by economic actors. -(Markets and the law)ent://SD_ILS/0/SD_ILS:1270142026-06-01T02:34:17Z2026-06-01T02:34:17ZHarding, Christopher<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780754646945<br/>A year without "made in China": one family's true life adventure in the global economyent://SD_ILS/0/SD_ILS:911642026-06-01T02:34:17Z2026-06-01T02:34:17ZBongiorni, Sara.<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780470116135<br/>The under cover economistent://SD_ILS/0/SD_ILS:930892026-06-01T02:34:17Z2026-06-01T02:34:17ZHarford, Tim<br/>2007<br/>ISBN 9780349119854<br/>Hidden in plain sight : how to find and execute your company's next big growth strategyent://SD_ILS/0/SD_ILS:932312026-06-01T02:34:17Z2026-06-01T02:34:17ZJoachimsthaler<br/>2007<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781422101650<br/>The real Pepsi challenge : the inspirational story of breaking the color barrier in American businessent://SD_ILS/0/SD_ILS:933732026-06-01T02:34:17Z2026-06-01T02:34:17ZCapparell, Stephanie<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Jabatan Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780743265713<br/>Pengurusan dan perniagaan koperasi sekolahent://SD_ILS/0/SD_ILS:974782026-06-01T02:34:17Z2026-06-01T02:34:17ZAhmad Marzuki Ismail 1963-<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Bandar Tun Razak Perpustakaan Kuala Lumpur, Cawangan Desa Tun Razak Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur<br/>ISBN 9789676119957<br/>The design of everyday lifeent://SD_ILS/0/SD_ILS:977952026-06-01T02:34:17Z2026-06-01T02:34:17ZShove, Elizabeth<br/>2007<br/>ISBN 9781845206826<br/>The seven lost secrets of success : million dollar ideas of Bruce Barton, America's forgotten geniusent://SD_ILS/0/SD_ILS:1010512026-06-01T02:34:17Z2026-06-01T02:34:17ZVitale, Joe 1953-<br/>2007<br/>ISBN 9780470108109<br/>The real Pepsi challenge : the inspirational story of breaking the color barrier in American businessent://SD_ILS/0/SD_ILS:1013332026-06-01T02:34:17Z2026-06-01T02:34:17ZCapparell, Stephanie<br/>2007<br/>ISBN 9780743265713<br/>The design of everyday lifeent://SD_ILS/0/SD_ILS:1027222026-06-01T02:34:17Z2026-06-01T02:34:17ZShove, Elizabeth<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781845206826<br/>The seven lost secrets of success : Million dollar ideas of Bruce Barton, America's forgotten geniusent://SD_ILS/0/SD_ILS:1029072026-06-01T02:34:17Z2026-06-01T02:34:17ZVitale, Joe 1953-<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780470108109<br/>The design of everyday lifeent://SD_ILS/0/SD_ILS:1030252026-06-01T02:34:17Z2026-06-01T02:34:17ZShove, Elizabeth<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781845206826<br/>The design of everyday lifeent://SD_ILS/0/SD_ILS:1039882026-06-01T02:34:17Z2026-06-01T02:34:17ZShove, Elizabeth<br/>2007<br/>Perpustakaan Jabatan<br/>ISBN 9781845206826<br/>A year without "made in China" : one family's true life adventure in the global economyent://SD_ILS/0/SD_ILS:1049832026-06-01T02:34:17Z2026-06-01T02:34:17ZBongiorni, Sara, 1964-<br/>2007<br/>ISBN 9780470116135<br/>Consumer behaviour in tourisment://SD_ILS/0/SD_ILS:846692026-06-01T02:34:17Z2026-06-01T02:34:17ZSwarbrooke, John Horner, Susan<br/>2007<br/>Perpustakaan Jabatan<br/>ISBN 9780750667357<br/>Hak dan akta kepenggunaanent://SD_ILS/0/SD_ILS:886692026-06-01T02:34:17Z2026-06-01T02:34:17Z2007<br/>Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789833577033<br/>Penipuan dalam pelaburanent://SD_ILS/0/SD_ILS:886702026-06-01T02:34:17Z2026-06-01T02:34:17Z2007<br/>Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789833577040<br/>Menguatkuasa akta penggunaent://SD_ILS/0/SD_ILS:886712026-06-01T02:34:17Z2026-06-01T02:34:17Z2007<br/>Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Pustaka KL @ Keramat<br/>ISBN 9789833577064<br/>Isu-isu berkaitan kepenggunaanent://SD_ILS/0/SD_ILS:886722026-06-01T02:34:17Z2026-06-01T02:34:17Z2007<br/>Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789833577057<br/>Etika dalam berurus niagaent://SD_ILS/0/SD_ILS:886732026-06-01T02:34:17Z2026-06-01T02:34:17Z2007<br/>Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Pustaka KL @ Keramat<br/>ISBN 9789833577088<br/>Panduan pengguna bijakent://SD_ILS/0/SD_ILS:886742026-06-01T02:34:17Z2026-06-01T02:34:17Z2007<br/>Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789833577095<br/>Amalan perbelanjaan penggunaent://SD_ILS/0/SD_ILS:886752026-06-01T02:34:17Z2026-06-01T02:34:17Z2007<br/>Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Pustaka KL @ Keramat<br/>ISBN 9789833577026<br/>Kepenggunaan dan teknologi maklumatent://SD_ILS/0/SD_ILS:886762026-06-01T02:34:17Z2026-06-01T02:34:17Z2007<br/>Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789833577071<br/>Advisor for life : become the indispensable financial advisor to affluent familiesent://SD_ILS/0/SD_ILS:891242026-06-01T02:34:17Z2026-06-01T02:34:17ZGresham, Stephen D.<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN 9780470112335<br/>Watch this, listen up, click here : inside the 300 billion dollar business behind the media you constantly consumeent://SD_ILS/0/SD_ILS:891252026-06-01T02:34:17Z2026-06-01T02:34:17ZVerklin, David. Kanner, Bernice<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN 9780470056431<br/>The seven lost secrets of success : Million dollar ideas of Bruce Barton, America's forgotten geniusent://SD_ILS/0/SD_ILS:1231792026-06-01T02:34:17Z2026-06-01T02:34:17ZVitale, Joe 1953-<br/>2007<br/>ISBN 9780470108109<br/>Consumer culture history, theory and politicsent://SD_ILS/0/SD_ILS:1102732026-06-01T02:34:17Z2026-06-01T02:34:17ZSassatelli, Roberta<br/>2007<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN 9781412911801<br/>Human Sigma : managing the employee-customer encounterent://SD_ILS/0/SD_ILS:1106392026-06-01T02:34:17Z2026-06-01T02:34:17ZFleming, John H.<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781595620163<br/>Human Sigma : Managing the employee-customer encounterent://SD_ILS/0/SD_ILS:1109502026-06-01T02:34:17Z2026-06-01T02:34:17ZFleming, John H.<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781595620163<br/>The under cover economistent://SD_ILS/0/SD_ILS:1127162026-06-01T02:34:17Z2026-06-01T02:34:17ZHarford, Tim<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780349119854<br/>Sound businessent://SD_ILS/0/SD_ILS:1751762026-06-01T02:34:17Z2026-06-01T02:34:17ZTreasure, Julian<br/>2007<br/>ISBN 9781852526689<br/>The unmanageable consumerent://SD_ILS/0/SD_ILS:750282026-06-01T02:34:17Z2026-06-01T02:34:17ZGabriel, yannis, d1952- Tim, Lang.<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781412918923<br/>Five star service, one star budget : how to create magic moments for your customers that get you notice, remembered, and referredent://SD_ILS/0/SD_ILS:771262026-06-01T02:34:17Z2026-06-01T02:34:17ZHeppell, Michael.<br/>2006<br/>ISBN 9780273707929<br/>The golden apple : how to grow opportunity and harvest successent://SD_ILS/0/SD_ILS:772142026-06-01T02:34:17Z2026-06-01T02:34:17ZAaronson, Kathy<br/>2006<br/>ISBN 9780471777823<br/>The mom's guide to earning and saving thousands on the internetent://SD_ILS/0/SD_ILS:775252026-06-01T02:34:17Z2026-06-01T02:34:17ZWebb, Barb, 1969- Heck, Maureen<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071457767<br/>Why customers do what they doent://SD_ILS/0/SD_ILS:779162026-06-01T02:34:17Z2026-06-01T02:34:17ZCohen, Marshall<br/>2006<br/>ISBN 9780071460361<br/>Deal with your debt : the right way to manage your bills and pay off what you oweent://SD_ILS/0/SD_ILS:786032026-06-01T02:34:17Z2026-06-01T02:34:17ZWeston, Liz Pulliam<br/>2006<br/>ISBN 9780131856752<br/>Making meaning : how successful businesses deliver meaningful customer experiencesent://SD_ILS/0/SD_ILS:790202026-06-01T02:34:17Z2026-06-01T02:34:17ZDiller, Steve Shedroff, Nathan Rhea, Darrel<br/>2006<br/>ISBN 9780321374097<br/>The ultimate question : driving good profits and true growthent://SD_ILS/0/SD_ILS:790852026-06-01T02:34:17Z2026-06-01T02:34:17ZReichheld, Fried<br/>2006<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781591397830<br/>The power to predict : how real-time businesses anticipate customer needs, create opportunities, and beat the competitionent://SD_ILS/0/SD_ILS:791292026-06-01T02:34:17Z2026-06-01T02:34:17ZRanadive, Vivek.<br/>2006<br/>ISBN 9780071450140<br/>Sell the brand first : how to sell your brand and create lasting customer loyaltyent://SD_ILS/0/SD_ILS:791322026-06-01T02:34:17Z2026-06-01T02:34:17ZStiff, Dan.<br/>2006<br/>ISBN 9780071470421<br/>Sell the brand first : how to sell your brand and create lasting customer loyaltyent://SD_ILS/0/SD_ILS:792532026-06-01T02:34:17Z2026-06-01T02:34:17ZStiff, Dan.<br/>2006<br/>ISBN 9780071470421<br/>Cheap : the real cost of the global trend for bargains, discounts & customer choiceent://SD_ILS/0/SD_ILS:815512026-06-01T02:34:17Z2026-06-01T02:34:17ZBosshart, David.<br/>2006<br/>Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN 9780749445348<br/>Amaze your customer! : creative tips on winning and keeping your customersent://SD_ILS/0/SD_ILS:815552026-06-01T02:34:17Z2026-06-01T02:34:17ZZanetti, Daniel.<br/>2006<br/>Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN 9780749445577<br/>Cheap : the real cost of the global trend for bargains, discounts & customer choiceent://SD_ILS/0/SD_ILS:818242026-06-01T02:34:17Z2026-06-01T02:34:17ZBosshart, David.<br/>2006<br/>ISBN 9780749445348<br/>Amaze your customer! : creative tips on winning and keeping your customersent://SD_ILS/0/SD_ILS:818282026-06-01T02:34:17Z2026-06-01T02:34:17ZZanetti, Daniel.<br/>2006<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780749445577<br/>The culture code : an ingenious way to understand why people around the world buy and live as they doent://SD_ILS/0/SD_ILS:930292026-06-01T02:34:17Z2026-06-01T02:34:17ZRapaille, Clotaire<br/>2006<br/>ISBN 9780767920568<br/>The culture code : an ingenious way to understand why people around the world live and buy as they doent://SD_ILS/0/SD_ILS:968352026-06-01T02:34:17Z2026-06-01T02:34:17ZRapaille Clotaire<br/>2006<br/>ISBN 9780767920575<br/>Services excellent at novellent://SD_ILS/0/SD_ILS:1003752026-06-01T02:34:17Z2026-06-01T02:34:17Z2006<br/>ISBN 9789077256114<br/>Fashion : from concept to consumerent://SD_ILS/0/SD_ILS:442042026-06-01T02:34:17Z2026-06-01T02:34:17ZFrings, Gini Stephens<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780131173385<br/>Cheap : the real cost of the global trend for bargains, discounts & customer choiceent://SD_ILS/0/SD_ILS:822282026-06-01T02:34:17Z2026-06-01T02:34:17ZBosshart, David.<br/>2006<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780749445348<br/>Amaze your customer! : creative tips on winning and keeping your customersent://SD_ILS/0/SD_ILS:822322026-06-01T02:34:17Z2026-06-01T02:34:17ZZanetti, Daniel.<br/>2006<br/>ISBN 9780749445577<br/>Shopportunity : how to be a retail revolutionaryent://SD_ILS/0/SD_ILS:824372026-06-01T02:34:17Z2026-06-01T02:34:17ZNewlin, Kate<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780060888404<br/>The culture code : an ingenious way to understand why people around the world buy and live as they doent://SD_ILS/0/SD_ILS:839502026-06-01T02:34:17Z2026-06-01T02:34:17ZRapaille, Clotaire<br/>2006<br/>ISBN 9780767920568<br/>Consumer behaviourent://SD_ILS/0/SD_ILS:844872026-06-01T02:34:17Z2026-06-01T02:34:17ZEvans, Martin Ahmad Jamal Foxall , Gordon<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780470093528<br/>The brand innovation manifestoent://SD_ILS/0/SD_ILS:845992026-06-01T02:34:17Z2026-06-01T02:34:17ZGrant, John<br/>2006<br/>ISBN 9780470027516<br/>The golden apple : how to grow opportunity and harvest successent://SD_ILS/0/SD_ILS:847702026-06-01T02:34:17Z2026-06-01T02:34:17ZAaronson, Kathy<br/>2006<br/>ISBN 9780471777823<br/>Chinese medicine men : consumer culture in China and Southest Asiaent://SD_ILS/0/SD_ILS:1087292026-06-01T02:34:17Z2026-06-01T02:34:17ZCochran, Sherman<br/>2006<br/>Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN 9780674021617<br/>Chinese medicine men : consumer culture in China and Southest Asiaent://SD_ILS/0/SD_ILS:1087472026-06-01T02:34:17Z2026-06-01T02:34:17ZCochran, Sherman<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780674021617<br/>Satisfaction : how every great company listens to the voice of the customerent://SD_ILS/0/SD_ILS:1088002026-06-01T02:34:17Z2026-06-01T02:34:17ZDenove, Chris. Power, James D.<br/>2006<br/>ISBN 9781591841647<br/>Chinese medicine men : Consumer culture in China and Southest Asiaent://SD_ILS/0/SD_ILS:1095362026-06-01T02:34:17Z2026-06-01T02:34:17ZCochran, Sherman<br/>2006<br/>ISBN 9780674021617<br/>