Search Results for Consumers. - Narrowed by: Perpustakaan Kuala LumpurSirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dConsumers.$0026qf$003dLIBRARY$002509Library$0025091$00253APKL$002509Perpustakaan$002bKuala$002bLumpur$0026ps$003d300$0026isd$003dtrue?2026-10-05T07:25:59ZDigital consumers: Reshaping the information professionent://SD_ILS/0/SD_ILS:1143722026-10-05T07:25:59Z2026-10-05T07:25:59Z2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781856046510<br/>We first : how brands and consumers use social media to build a better worldent://SD_ILS/0/SD_ILS:1920272026-10-05T07:25:59Z2026-10-05T07:25:59ZMainwaring, Simon, 1967-<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780230110267<br/>Marketing for Competitiveness : Asia To The World! In The Age Of Digital Consumersent://SD_ILS/0/SD_ILS:2543482026-10-05T07:25:59Z2026-10-05T07:25:59ZKotler, Philip Kartajaya, Hermawan, 1947- author. Hooi, Den Huan, author.<br/>2018<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789813201965<br/>Empire of things : how we became a world of consumers, from the fifteenth century to the twenty-firstent://SD_ILS/0/SD_ILS:2498612026-10-05T07:25:59Z2026-10-05T07:25:59ZTrentmann, Frank, author<br/>2016<br/>Perpustakaan Kuala Lumpur Perpustakaan Jabatan<br/>ISBN 9780713999624<br/>Farm To Table : The Essential Guide To Sustainable Food Systems For Students, Professionals, And Consumersent://SD_ILS/0/SD_ILS:2590272026-10-05T07:25:59Z2026-10-05T07:25:59ZBenjamin, Darryl<br/>2016<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781603586726<br/>Likeable business : why today's consumers demand more and how leaders can deliverent://SD_ILS/0/SD_ILS:2013432026-10-05T07:25:59Z2026-10-05T07:25:59ZKerpen, Dave.<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780071800471<br/>Marketing to millennials : reach the largest and most influential generation of consumers everent://SD_ILS/0/SD_ILS:2199042026-10-05T07:25:59Z2026-10-05T07:25:59ZFromm, Jeff Garton, Christie<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780814433225<br/>Brainfluence : 100 ways to persuade and convince consumers with neuromarketingent://SD_ILS/0/SD_ILS:1809052026-10-05T07:25:59Z2026-10-05T07:25:59ZDooley, Roger, 1952-<br/>2012<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781118113363<br/>Winning the customer : turn consumers into fans and get them to spend moreent://SD_ILS/0/SD_ILS:1849782026-10-05T07:25:59Z2026-10-05T07:25:59ZImbriano, Lou<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071775267<br/>Treating and beating heart disease : a consumer’s guide to cardiac medicinesent://SD_ILS/0/SD_ILS:1617632026-10-05T07:25:59Z2026-10-05T07:25:59ZRoberts, Barbara H.<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780763753634<br/>Halal haram : An important book for muslim consumersent://SD_ILS/0/SD_ILS:906062026-10-05T07:25:59Z2026-10-05T07:25:59Z2006<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Bandar Tun Razak Perpustakaan Kuala Lumpur, Cawangan Desa Tun Razak Perpustakaan Internet Bergerak Perpustakaan Jabatan<br/>ISBN 9789833083268<br/>A study report on groundwater resources development project in the district of Batang Padang, Perak Darul Ridzuan : a reminder to Malaysiaent://SD_ILS/0/SD_ILS:1252422026-10-05T07:25:59Z2026-10-05T07:25:59ZFederation of Malaysian Consumers Associations (FOMCA) Water and Energy Consumer Association of Malaysia (WECAM) Forum Air Malaysia<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789675432002<br/>Consumer Financial Vulnerabilities in Malaysia : Issues, Trends and Psychological Aspectsent://SD_ILS/0/SD_ILS:2857602026-10-05T07:25:59Z2026-10-05T07:25:59ZNurul Shahnaz Ahmad Mahdzan Mohd Edil Abd Sukor, Izlin Ismail, Mahfuzur Rahman,<br/>2021<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780367148874<br/>Credit repair kitent://SD_ILS/0/SD_ILS:2827252026-10-05T07:25:59Z2026-10-05T07:25:59ZBarrett, Melyssa<br/>2021<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781119771067<br/>Kiasunomics 2 : economic insights for everyday lifeent://SD_ILS/0/SD_ILS:2830952026-10-05T07:25:59Z2026-10-05T07:25:59ZAgarwal;Sumit Ang, Swee Hoon, Sing, Tien Foo,<br/>2020<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789811218392<br/>Konsep fiqh kepenggunaanent://SD_ILS/0/SD_ILS:2849612026-10-05T07:25:59Z2026-10-05T07:25:59ZSiti Mastura Muhammad Mohd. Shukri Hanapi,<br/>2020<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789834921330<br/>Gelagat pengguna muslim dari perspektif Islament://SD_ILS/0/SD_ILS:2608702026-10-05T07:25:59Z2026-10-05T07:25:59ZMuhammad Ridhwan Ab.Aziz Muhammad Ridhwan Ab. Aziz, Prof. Madya, Dr.,<br/>2019 2018<br/>Perpustakaan Kuala Lumpur Perpustakaan Lembah Pantai Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Medan Idaman Pustaka KL @ Keramat<br/>ISBN 9789834901028<br/>Pengurusan insani dalam sistem pengurusan pelangganent://SD_ILS/0/SD_ILS:2610622026-10-05T07:25:59Z2026-10-05T07:25:59ZNor Hapiza Mohd Ariffin<br/>2019<br/>Perpustakaan Kuala Lumpur Perpustakaan Lembah Pantai Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Medan Idaman<br/>ISBN 9789834900922<br/>Gerakan Koperasi Di Malaysia : Menongkah Kebekuanent://SD_ILS/0/SD_ILS:2742172026-10-05T07:25:59Z2026-10-05T07:25:59ZJuliawati Janius<br/>2019<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Pustaka KL @ PPR Pinggiran Bukit Jalil<br/>ISBN 9789674881092<br/>Essential Insights Into Consumerology and Brandsent://SD_ILS/0/SD_ILS:2810452026-10-05T07:25:59Z2026-10-05T07:25:59ZNik Mohd Hazrul Nik Hashim Nik Mohd. Hazrul Nik Hashim, editor. Zafirah Hanoum Ahmad Ariff, editor.<br/>2019<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789672388425<br/>PENGGUNA dan HAK PENGGUNAent://SD_ILS/0/SD_ILS:2812062026-10-05T07:25:59Z2026-10-05T07:25:59ZSuzanna Mohamed Isa Suzanna Mohamed Isa, editor. Sakina Shaik Ahmad Yusoff, Prof. Madya, Dr., editor.<br/>2019<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789674127794<br/>The Xiaomi way : customer engagement strategies that built one of the largest smartphone companies in the worldent://SD_ILS/0/SD_ILS:2432202026-10-05T07:25:59Z2026-10-05T07:25:59ZLi, Wanqiang<br/>2017<br/>Perpustakaan Kuala Lumpur Perpustakaan Medan Idaman<br/>ISBN 9781259584534<br/>Know your home furnishingsent://SD_ILS/0/SD_ILS:2539272026-10-05T07:25:59Z2026-10-05T07:25:59ZElsasser,Virginia Hencken; Sharp,Julia Ridgway Sharp, Julia Ridgway, author.<br/>2017<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781628927566<br/>They Ask, You Answer : A Revolutionary Approach To Inbound Sales, Content Marketing, And Today's Digital Consumerent://SD_ILS/0/SD_ILS:2557432026-10-05T07:25:59Z2026-10-05T07:25:59ZSheridan, Marcus<br/>2017<br/>Perpustakaan Kuala Lumpur Pustaka KL @ Keramat<br/>ISBN 9781119312970<br/>Hug your haters : how to embrace complaints and keep your customersent://SD_ILS/0/SD_ILS:2350302026-10-05T07:25:59Z2026-10-05T07:25:59ZBaer,Jay<br/>2016<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781101980675<br/>Economics 101 : from consumer behavior to competitive markets--everything you need to know about economicsent://SD_ILS/0/SD_ILS:2407142026-10-05T07:25:59Z2026-10-05T07:25:59ZMill, Alfred<br/>2016<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781440593406<br/>The smarter screen : surprising ways to influence and improve online behaviorent://SD_ILS/0/SD_ILS:2461762026-10-05T07:25:59Z2026-10-05T07:25:59ZBenartzi, Shlomo Lehrer, Jonah, author.<br/>2016 2015<br/>Perpustakaan Kuala Lumpur Perpustakaan Lembah Pantai Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781591848325<br/>Small data : the tiny clues that uncover huge trendsent://SD_ILS/0/SD_ILS:2466642026-10-05T07:25:59Z2026-10-05T07:25:59ZLindstrom, Martin<br/>2016<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781473634060<br/>Undang-undang industri : pengguna dan alam sekitarent://SD_ILS/0/SD_ILS:2490042026-10-05T07:25:59Z2026-10-05T07:25:59ZKamal Halili Hassan, 1960- editor.<br/>2016<br/>Perpustakaan Kuala Lumpur Perpustakaan Jabatan Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789674123451<br/>You may also like : taste in an age of endless choiceent://SD_ILS/0/SD_ILS:2501082026-10-05T07:25:59Z2026-10-05T07:25:59ZVanderbilt, Tom<br/>2016<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781101947661<br/>How cool brands stay hot : branding to generation Y and Zent://SD_ILS/0/SD_ILS:2522212026-10-05T07:25:59Z2026-10-05T07:25:59ZBergh, Joeri Van den Behrer, Mattias Maeseneire, Patrick d<br/>2016<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780749477172<br/>Marconomics : defining economics through social science and consumer behaviorent://SD_ILS/0/SD_ILS:2538962026-10-05T07:25:59Z2026-10-05T07:25:59ZR Blawatt,Ken<br/>2016<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781786355669<br/>Somebody Else's Problem : Consumerism, Sustainability and Designent://SD_ILS/0/SD_ILS:2592392026-10-05T07:25:59Z2026-10-05T07:25:59ZCrocker, Robert<br/>2016<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781783534913<br/>Humanizing big data : : marketing at the meeting of data, social science and consumer insightent://SD_ILS/0/SD_ILS:2258812026-10-05T07:25:59Z2026-10-05T07:25:59ZStrong, Colin (Business writer)<br/>2015<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780749472115<br/>Social media marketing for dummiesent://SD_ILS/0/SD_ILS:2282042026-10-05T07:25:59Z2026-10-05T07:25:59ZSingh, Shiv. Diamond, Stephanie<br/>2015<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Muhibbah Perpustakaan Kuala Lumpur, Cawangan Bandar Tun Razak Perpustakaan Kuala Lumpur, Cawangan Jelatek Perpustakaan Kuala Lumpur, Cawangan Gombak Setia<br/>ISBN 9781118985533<br/>Rich dad's guide to becoming richent://SD_ILS/0/SD_ILS:2292792026-10-05T07:25:59Z2026-10-05T07:25:59ZKiyosaki, Robert T. Noor Junainah Masjuni, translator. Noor Najwa Shaari, editor.<br/>2015<br/>Perpustakaan Kuala Lumpur Perpustakaan Medan Idaman Perpustakaan Kuala Lumpur, Cawangan Bandar Tun Razak Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789674115586<br/>The wallet allocation rule : winning the battle for shareent://SD_ILS/0/SD_ILS:2305112026-10-05T07:25:59Z2026-10-05T07:25:59ZKeiningham, Timothy L.<br/>2015<br/>Perpustakaan Kuala Lumpur Perpustakaan Jabatan Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781119037316<br/>Consumed : a novel / David Cronenberg.ent://SD_ILS/0/SD_ILS:2206072026-10-05T07:25:59Z2026-10-05T07:25:59ZCronenberg, David, 1943-<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780007552245<br/>What stays in Vegas : the world of personal data--lifeblood of big business--and the end of privacy as we know itent://SD_ILS/0/SD_ILS:2206902026-10-05T07:25:59Z2026-10-05T07:25:59ZTanner, Adam<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781610394185<br/>A teen guide to buying goods and servicesent://SD_ILS/0/SD_ILS:2177352026-10-05T07:25:59Z2026-10-05T07:25:59ZGagne, Tammy.<br/>2014<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781612284729<br/>100% fun packaging : package designs from around the worldent://SD_ILS/0/SD_ILS:2187712026-10-05T07:25:59Z2026-10-05T07:25:59ZAbellán, Miquel, author<br/>2014<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789814394987<br/>Click.ology : what works in online shopping and how your business can use consumer psychology to succeedent://SD_ILS/0/SD_ILS:2273992026-10-05T07:25:59Z2026-10-05T07:25:59ZJones, Graham<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Lembah Pantai<br/>ISBN 9781857886047<br/>Top 10 secrets for managing credit cards and paying bills successfullyent://SD_ILS/0/SD_ILS:2323862026-10-05T07:25:59Z2026-10-05T07:25:59ZShea, Therese<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781448893584<br/>Celebrity capital : assessing the value of fameent://SD_ILS/0/SD_ILS:2342872026-10-05T07:25:59Z2026-10-05T07:25:59ZGunter, Barrie, author.<br/>2014<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781628927733<br/>Hooked : how to build habit-forming productsent://SD_ILS/0/SD_ILS:2510652026-10-05T07:25:59Z2026-10-05T07:25:59ZEyal, Nir Morechay Hoover, Ryan<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780241184837<br/>Manifesto tuntutan pengguna bagi Pilihan Raya Umum ke-13ent://SD_ILS/0/SD_ILS:1911042026-10-05T07:25:59Z2026-10-05T07:25:59Z2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9789675432125<br/>What's the future of business? : changing the way businesses create experiencesent://SD_ILS/0/SD_ILS:2009002026-10-05T07:25:59Z2026-10-05T07:25:59ZSolis, Brian.<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Medan Idaman<br/>ISBN 9781118456538<br/>Contagious : why things catch onent://SD_ILS/0/SD_ILS:2060522026-10-05T07:25:59Z2026-10-05T07:25:59ZBerger, Jonah<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781451686579<br/>Marketing to the ageing consumer : the secrets to building an age-friendly businessent://SD_ILS/0/SD_ILS:2076242026-10-05T07:25:59Z2026-10-05T07:25:59ZStroud, Dick Walker, Kim (Entrepreneur)<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780230378193<br/>Delight your customers : 7 simple ways to raise your customer service from ordinary to extraordinaryent://SD_ILS/0/SD_ILS:2198652026-10-05T07:25:59Z2026-10-05T07:25:59ZCurtin, Steve<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780814432808<br/>Reshaping retail : why technology is transforming the industry and how to win in the new consumer driven worldent://SD_ILS/0/SD_ILS:2135192026-10-05T07:25:59Z2026-10-05T07:25:59ZNiemeier, Stefan, 1973- Zocchi, Andrea. Catena, Marco, 1977-<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781118656662<br/>Sekarang sengkek, esok kaya : strategi bebas belenggu kewangan di usia mudaent://SD_ILS/0/SD_ILS:2166912026-10-05T07:25:59Z2026-10-05T07:25:59ZRezduan Bakar, 1982-, author<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789671186619<br/>Digital marketing analytics : making sense of consumer data in a digital worldent://SD_ILS/0/SD_ILS:2191672026-10-05T07:25:59Z2026-10-05T07:25:59ZHemann, Chuck Burbary, Ken<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780789750303<br/>Retail category managementent://SD_ILS/0/SD_ILS:1899602026-10-05T07:25:59Z2026-10-05T07:25:59ZFowler, Deborah C. Goh, Ben K.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780135152089<br/>Uplifting service : the proven path to delighting your customers, colleagues, and everyone else you meetent://SD_ILS/0/SD_ILS:1912432026-10-05T07:25:59Z2026-10-05T07:25:59ZKaufman, Ron<br/>2012<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789810718329<br/>Unconscious branding : how neuroscience can empower (and inspire) marketingent://SD_ILS/0/SD_ILS:1920252026-10-05T07:25:59Z2026-10-05T07:25:59ZVan Praet, Douglas<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780230341791<br/>Menjadi pengguna yang bijaksanaent://SD_ILS/0/SD_ILS:1800582026-10-05T07:25:59Z2026-10-05T07:25:59ZNurul Ain Amirnur Rashid<br/>2012<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Gombak Setia Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789670375007<br/>Panduan semasa membeli-belahent://SD_ILS/0/SD_ILS:1800602026-10-05T07:25:59Z2026-10-05T07:25:59ZNurul Ain Amirnur Rashid<br/>2012<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Gombak Setia Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789670375021<br/>Your credit score : how to improve the 3-digit number that shapes your financial futureent://SD_ILS/0/SD_ILS:1809042026-10-05T07:25:59Z2026-10-05T07:25:59ZWeston, Liz Pulliam.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780132823494<br/>The mobile marketing handbook : a step-by-step guide to creating dynamic mobile marketing campaignsent://SD_ILS/0/SD_ILS:1838552026-10-05T07:25:59Z2026-10-05T07:25:59ZDushinski, Kim, 1966-<br/>"Focusing on the continuing integration of mobile marketing into the daily lives of consumers-locally, nationally, and globally-this updated second edition reflects the most current trends in mobile marketing and offers step-by-step guidelines to creating and maintaining successful moblie-marketing campaigns. Based on 20 years of experience in the field, this reference shows how this cost-effective strategy can be used successfully by businesses of any size and includes detailed information on legal implications and tracking, avoiding common mistakes, and the most current online resources for mobile marketers. The easy-to-follow tips on building stronger consumer relationships through apps and social networking will help any company put their message in the palms of customers' hands"--Provided by publisher.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780910965903<br/>The Apple experience : the secrets of delivering insanely great customer serviceent://SD_ILS/0/SD_ILS:1849242026-10-05T07:25:59Z2026-10-05T07:25:59ZGallo, Carmine.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071793209<br/>UX best practices : how to achieve more impact with user experienceent://SD_ILS/0/SD_ILS:1849762026-10-05T07:25:59Z2026-10-05T07:25:59ZDegen, Helmut, 1964- Yuan, Xiaowei, 1963-<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071752510<br/>Borrow : the America way of debtent://SD_ILS/0/SD_ILS:1852662026-10-05T07:25:59Z2026-10-05T07:25:59ZHyman, Louis, 1977-<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780307741684<br/>The customer experience edge : technology and techniques for delivering an enduring, profitable and positive experience to your customersent://SD_ILS/0/SD_ILS:1858852026-10-05T07:25:59Z2026-10-05T07:25:59ZSoudagar, Reza Iyer, Vinay Hildebrand, Volker<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071786973<br/>The money saving mom's budgetent://SD_ILS/0/SD_ILS:2020642026-10-05T07:25:59Z2026-10-05T07:25:59ZPaine, Crystal<br/>2012<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781451646207<br/>A theory of grocery shopping : food, choice and conflictent://SD_ILS/0/SD_ILS:2024682026-10-05T07:25:59Z2026-10-05T07:25:59ZKoch, Shelley L.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780857851505<br/>The intention economy : when customers take chargeent://SD_ILS/0/SD_ILS:2063352026-10-05T07:25:59Z2026-10-05T07:25:59ZSearls, Doc<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781422158524<br/>Winning the story wars : why those who tell--and live--the best stories will rule the futureent://SD_ILS/0/SD_ILS:2069602026-10-05T07:25:59Z2026-10-05T07:25:59ZSachs, Jonah<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781422143568<br/>Preference, value, choice, and welfareent://SD_ILS/0/SD_ILS:2075732026-10-05T07:25:59Z2026-10-05T07:25:59ZHausman, Daniel M., 1947-<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781107015432<br/>Precision marketing : maximizing revenue through relevanceent://SD_ILS/0/SD_ILS:2077932026-10-05T07:25:59Z2026-10-05T07:25:59ZZoratti, Sandra Gallagher, Lee<br/>2012<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Jabatan Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780749465353<br/>Architecture and design versus consumerism : how design activism confronts growth / Ann Thorpe.ent://SD_ILS/0/SD_ILS:2096512026-10-05T07:25:59Z2026-10-05T07:25:59ZThorpe, Ann<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781849713566<br/>The $10 trillion prize : captivating the newly affluent in China and Indiaent://SD_ILS/0/SD_ILS:2108192026-10-05T07:25:59Z2026-10-05T07:25:59ZSilverstein, Michael J.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781422187050<br/>Shopping smarts : how to choose wisely, find bargains, spot swindles, and moreent://SD_ILS/0/SD_ILS:2109292026-10-05T07:25:59Z2026-10-05T07:25:59ZScheff, Anna.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780761370178<br/>Online consumer behavior : theory and research in social media, advertising, and e-tailent://SD_ILS/0/SD_ILS:2110182026-10-05T07:25:59Z2026-10-05T07:25:59ZClose, angeline g.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781848729698<br/>The hidden wealth of customers : realizing the untapped value of your most important assetent://SD_ILS/0/SD_ILS:2135402026-10-05T07:25:59Z2026-10-05T07:25:59ZLee, William G.<br/>2012<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781422172315<br/>Sexy little numbers : how to grow your business using the data you already haveent://SD_ILS/0/SD_ILS:2148612026-10-05T07:25:59Z2026-10-05T07:25:59ZMaex, Dimitri Brown, Paul B.<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780307888341<br/>Grouped : how small groups of friends are the key to influence on the social webent://SD_ILS/0/SD_ILS:2189392026-10-05T07:25:59Z2026-10-05T07:25:59ZAdams, Paul, MSc<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780321804112<br/>Hak- hak penggunaent://SD_ILS/0/SD_ILS:1393512026-10-05T07:25:59Z2026-10-05T07:25:59ZWan Nurheriza Ab. Halim Sulaiman Zakaria<br/>2011<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789833872411<br/>Etika perdanganganent://SD_ILS/0/SD_ILS:1393542026-10-05T07:25:59Z2026-10-05T07:25:59ZWan Nurheriza Ab. Halim Sulaiman Zakaria.<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789833872404<br/>Now, build a great business! : 7 ways to maximize your profits in any marketent://SD_ILS/0/SD_ILS:1412862026-10-05T07:25:59Z2026-10-05T07:25:59ZThompson, Mark Tracy, Brian.<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780814416976<br/>Please every customer : delivering stellar customer service across culturesent://SD_ILS/0/SD_ILS:1465652026-10-05T07:25:59Z2026-10-05T07:25:59ZLucas, Robert W.<br/>"A one-stop resource for delivering great customer service across any cultural boundary. As the economy globalizes, cultural boundaries in commerce are being erased -- which makes your customers an increasingly diverse group. In order to stay competitive, you need to be able to communicate with them clearly and effectively. Please Every Customer helps you create an environment in which everyone is recognized as a valuable component of the customer-provider chain. No other book addresses the issues as thoroughly or provides the kind of direct advice you need to ensure success. Please Every Customer teaches you how to: Communicate effectively Build trust across cultures Serve different genders Understand cultural nuances Provide service to customers of any age who speak English as a second language or has special needs Demographics are changing before our eyes. You need to prepare now for the future . . . because it's already here. Please Every Customer is your roadmap to the new world of customer service"--<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071748360<br/>Success in six cups of coffee : how smart networking conquers hidden obstaclesent://SD_ILS/0/SD_ILS:1920162026-10-05T07:25:59Z2026-10-05T07:25:59ZBethencourt, Pino<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780230347878<br/>Consumer cultureent://SD_ILS/0/SD_ILS:1790332026-10-05T07:25:59Z2026-10-05T07:25:59ZLury, Celia<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780745643298<br/>The Method method : 7 obsessions that helped our scrappy start-up turn an industry upside downent://SD_ILS/0/SD_ILS:1808002026-10-05T07:25:59Z2026-10-05T07:25:59ZRyan, Eric Lowry, Adam Conley, Lucas<br/>"An inspiring case study for the next generation of start- ups by the unconventional founders of Method. Founded ten years ago by childhood pals Eric Ryan and Adam Lowry, Method has been making headlines and profits with a revolutionary blend of culture and commerce, style and substance. Today, Method's ecofriendly soaps, detergents, and cleaners are ubiquitous in stores, capturing valuable shelf space long dominated by the tired old products of giants P&G and Unilever. Ryan and Lowry obsess over seven principles at the heart of Method's business philosophy, including: Kick Ass at Fast: Use small size to your advantage; by bringing innovations to market faster, you can stay out in front of larger rivals. Inspire Advocates: Rather than getting caught up in costly battles for market share, foster deeper relationships with fewer customers in pursuit of greater wallet share. Win on Product Experience : Beyond satisfying your customers' rational needs, design experiences for them. The Method Method is an irreverent, candid, firsthand case study. Readers will learn how today's consumers behave, how today's companies compete, and how both groups are acting together to drive profound global change"--<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781591843993<br/>The daily you : how the new advertising industry is defining your identity and your worthent://SD_ILS/0/SD_ILS:1818542026-10-05T07:25:59Z2026-10-05T07:25:59ZTurow, Joseph.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780300165012<br/>Selling to the new elite : discover the secret to winning over your wealthiest prospectsent://SD_ILS/0/SD_ILS:1848022026-10-05T07:25:59Z2026-10-05T07:25:59ZTaylor, Jim, 1947- Kraus, Stephen. Harrison, Doug, 1965-<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780814416532<br/>Growth or bust! : proven turnaround strategies to grow your businessent://SD_ILS/0/SD_ILS:1851612026-10-05T07:25:59Z2026-10-05T07:25:59ZFaust, Mark.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781601631626<br/>Eco-standards, product labelling and green consumerisment://SD_ILS/0/SD_ILS:1859232026-10-05T07:25:59Z2026-10-05T07:25:59ZBostrom, Magnus<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780230321724<br/>Childhood under siege : how big business targets childrenent://SD_ILS/0/SD_ILS:1726992026-10-05T07:25:59Z2026-10-05T07:25:59ZBakan, Joel.<br/>"Bakan offers passionate argument and copious research in this compelling call for parents to stand up for their children."--Booklist (starred review) "Corporations have found a new resource to be mined for profit: our children. In this shocking and indelible behind-the-scenes journey, Joel Bakan, acclaimed author and award-winning maker of the renowned film and international bestselling book The Corporation, uncovers the astonishing degree to which companies exploit the special vulnerabilities of children, manipulate parents' fears, and operate with callous disregard for children's health and well-being. The number of children taking dangerous psychotropic drugs has skyrocketed as pharmaceutical companies employ insidious, often illegal tactics to inflate diagnoses of disorders and convince parents their children require medication. A highly sophisticated marketing industry deploys increasingly subtle and powerful tactics to play on children's intense emotions and desires and to lure them into obsessive consumerism. Computer game designers craft techniques to titillate children with sex and violence, while social media developers infiltrate and shape children's social and emotional worlds to compel them to spend more and more monetizable time online. America's schools are being transformed into profit centers while children are subjected to increasingly regimented teaching that thwarts curiosity and creativity, numbing the joy of learning. And children's chronic health problems, from asthma to cancer, autism, and birth defects, steadily escalate as thousands of new industrial chemicals are dumped into their environments. Nelson Mandela once sagely remarked that "there can be no keener revelation of a society's soul than the way it treats its children." The problem today, as Joel Bakan reveals, is that business interests have made protecting children extremely difficult. Corporations pump billions into rendering parents and governments powerless to shield children from an unrelenting commercial assault, with the result that after a century of progress, during which protective laws and regulations were widely promulgated, children are once again exposed to substantial harms at the hands of economic actors. Childhood Under Siege leaves no room for doubt that this assault on childhood is a major crisis of our time. A powerful manifesto for urgent change, it empowers us to shield our own children while offering concrete and realistic proposals for legal reforms that would protect all children from these predatory practices. "--Publisher's description<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781439121207<br/>Pre-commerce : how companies and customers are transforming business togetherent://SD_ILS/0/SD_ILS:1752572026-10-05T07:25:59Z2026-10-05T07:25:59ZPearson, Bob, 1962- Zehr, Dan<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780470928448<br/>Credit management kit for dummiesent://SD_ILS/0/SD_ILS:1754522026-10-05T07:25:59Z2026-10-05T07:25:59ZBucci, Steve<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781118013854<br/>The key to the C-suite : what you need to know to sell successfully to top executivesent://SD_ILS/0/SD_ILS:1755222026-10-05T07:25:59Z2026-10-05T07:25:59ZNick, Michael J.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780814417300<br/>Protecting main street : measuring the customer experience in financial services for business and public policyent://SD_ILS/0/SD_ILS:1474272026-10-05T07:25:59Z2026-10-05T07:25:59ZLubin, Paul C.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780415996013<br/>Panduan penggunaent://SD_ILS/0/SD_ILS:1393522026-10-05T07:25:59Z2026-10-05T07:25:59ZWan Nurheriza Ab. Halim<br/>2010<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789833872381<br/>Dasar pengguna negaraent://SD_ILS/0/SD_ILS:1393532026-10-05T07:25:59Z2026-10-05T07:25:59ZWan Nurheriza Ab. Halim Sulaiman Zakaria.<br/>2010<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789833872398<br/>Story of stuff: how our obsession with stuff is trashing the planet, our communities, and our health-and a vision for changeent://SD_ILS/0/SD_ILS:1414642026-10-05T07:25:59Z2026-10-05T07:25:59ZConrad, Ariane<br/>2010<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781439125663<br/>Brand society : how brands transform management and lifestyleent://SD_ILS/0/SD_ILS:1882342026-10-05T07:25:59Z2026-10-05T07:25:59ZKornberger, Martin, 1974-<br/>"Think Coca-Cola. Think iPod. Think Nike. Think Google. Each of these names represents a successful product or service but, more importantly, they are all successful brands. Most attempts to explain the role of brands focus on brands either as management tools (managerial perspective) or as symptoms of consumerism (sociological perspective). In Brand Society, Martin Kornberger combines these perspectives to show how brands have the power to transform both the organizations that develop them and the lifestyles of the individuals who consume them. This holistic approach shows how brands function as a medium between producers and consumers in a way that is rapidly transforming our economy and society. Using an array of practical case studies from a diverse set of organizations, this book provides a fascinating account of the way in which brands influence the lives of individuals and the organizations they work in"--Provided by publisher.<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780521726900<br/>The tourism and leisure experience : consumer and managerial perspectivesent://SD_ILS/0/SD_ILS:1650942026-10-05T07:25:59Z2026-10-05T07:25:59ZMorgan, Michael, 1948- Lugosi, Peter Ritchie, J. R. Brent.<br/>2010<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781845411480<br/>The Internet and crimeent://SD_ILS/0/SD_ILS:1674102026-10-05T07:25:59Z2026-10-05T07:25:59ZMarzilli, Alan<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781604135060<br/>Made in Russia : unsung icons of soviet designent://SD_ILS/0/SD_ILS:1850032026-10-05T07:25:59Z2026-10-05T07:25:59ZIdries Shah<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780847836055<br/>Fashion and the consumerent://SD_ILS/0/SD_ILS:1726162026-10-05T07:25:59Z2026-10-05T07:25:59ZYurchisin, Jennifer Johnson, Kim K. P.<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781845207984<br/>Winning with customers: a playbook for B2Bent://SD_ILS/0/SD_ILS:1471712026-10-05T07:25:59Z2026-10-05T07:25:59ZPigues, D. Keith Alderman, Jerry D.<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780470547991<br/>Delivering satisfaction and service quality : a customer-based approach for librariesent://SD_ILS/0/SD_ILS:1168712026-10-05T07:25:59Z2026-10-05T07:25:59ZHernon, Peter Whitman, John R.<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9788184082425<br/>Elak bahana hutangent://SD_ILS/0/SD_ILS:1225562026-10-05T07:25:59Z2026-10-05T07:25:59ZMuhamad Ridzuan Amin Lina Ahmad<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789833996155<br/>Anda pengguna bijakent://SD_ILS/0/SD_ILS:1225552026-10-05T07:25:59Z2026-10-05T07:25:59ZMuhamad Ridzuan Amin Lina Ahmad<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789833996124<br/>Assessing information : Needs in the age of the digital consumerent://SD_ILS/0/SD_ILS:1243302026-10-05T07:25:59Z2026-10-05T07:25:59ZNicholas, David Herman, Eti<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781857434873<br/>Wired for survival : the rational (and irrational) choices we make, from the gas pump to terrorisment://SD_ILS/0/SD_ILS:1134292026-10-05T07:25:59Z2026-10-05T07:25:59ZPolski, Margaret M.<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780132420280<br/>Business process mapping : improving customer satisfactionent://SD_ILS/0/SD_ILS:1306552026-10-05T07:25:59Z2026-10-05T07:25:59ZJacka, J. Mike<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780470444580<br/>The next big thing : spotting and forecasting consumer trends for profitent://SD_ILS/0/SD_ILS:1353022026-10-05T07:25:59Z2026-10-05T07:25:59ZHigham, William.<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780749454500<br/>Shoptimism : why the American consumer will keep on buying no matter whatent://SD_ILS/0/SD_ILS:1675272026-10-05T07:25:59Z2026-10-05T07:25:59ZEisenberg, Lee, 1946-<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780743296250<br/>How to spend less without being miserableent://SD_ILS/0/SD_ILS:2190772026-10-05T07:25:59Z2026-10-05T07:25:59ZTemplar, Richard, 1950-2006<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780273725558<br/>Nudge: improving decisions about health, wealth, and happinessent://SD_ILS/0/SD_ILS:2392272026-10-05T07:25:59Z2026-10-05T07:25:59ZThaler, Richard H., 1945- Sunstein, Cass R.<br/>2009<br/>Perpustakaan Kuala Lumpur Perpustakaan Lembah Pantai<br/>ISBN 9780143115267<br/>MCITP : Microsoft windows vista desktop support consumer study guideent://SD_ILS/0/SD_ILS:975822026-10-05T07:25:59Z2026-10-05T07:25:59ZJohnson, Eric 1978- Beehler, Eric<br/>2008<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780470165348<br/>MCITP : Microsoft windows vista desktop support consumer study guideent://SD_ILS/0/SD_ILS:999692026-10-05T07:25:59Z2026-10-05T07:25:59ZJohnson, Eric 1978- Beehler, Eric<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Jabatan Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780470165348<br/>The best service is no service : how to liberate your customers from customer service, keep them happy & control costsent://SD_ILS/0/SD_ILS:1010132026-10-05T07:25:59Z2026-10-05T07:25:59ZPrice, Bill David Jaffe<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780470189085<br/>Predictably irrationalent://SD_ILS/0/SD_ILS:1013272026-10-05T07:25:59Z2026-10-05T07:25:59ZAriely, Dan<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780061353239<br/>Educational Research : fundamentals for the consumerent://SD_ILS/0/SD_ILS:1038872026-10-05T07:25:59Z2026-10-05T07:25:59ZMcmillan, James H.<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780205508303<br/>The future of consumer credit regulation : creative approaches to emerging problems /Edited by : Michelle Kelly-Louw...et al.ent://SD_ILS/0/SD_ILS:1172322026-10-05T07:25:59Z2026-10-05T07:25:59Z2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780754674177<br/>Tip menawan hati pelangganent://SD_ILS/0/SD_ILS:1194552026-10-05T07:25:59Z2026-10-05T07:25:59ZZainuddin Zakaria Ziadatul Hidayah Zakaria.<br/>2008<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789833586219<br/>Satisfied customers tell three friends, angry customers tell 3,000 : Running a business in today's consumer-driven worldent://SD_ILS/0/SD_ILS:1064852026-10-05T07:25:59Z2026-10-05T07:25:59ZBlackshaw, Pete<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780385522724<br/>Human Rights In The Market Place : the exploitation of rights protection by economic actors. -(Markets and the law)ent://SD_ILS/0/SD_ILS:1270142026-10-05T07:25:59Z2026-10-05T07:25:59ZHarding, Christopher<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780754646945<br/>A year without "made in China": one family's true life adventure in the global economyent://SD_ILS/0/SD_ILS:911642026-10-05T07:25:59Z2026-10-05T07:25:59ZBongiorni, Sara.<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780470116135<br/>Pengurusan dan perniagaan koperasi sekolahent://SD_ILS/0/SD_ILS:974782026-10-05T07:25:59Z2026-10-05T07:25:59ZAhmad Marzuki Ismail 1963-<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Bandar Tun Razak Perpustakaan Kuala Lumpur, Cawangan Desa Tun Razak Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur<br/>ISBN 9789676119957<br/>The design of everyday lifeent://SD_ILS/0/SD_ILS:1030252026-10-05T07:25:59Z2026-10-05T07:25:59ZShove, Elizabeth<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781845206826<br/>Human Sigma : managing the employee-customer encounterent://SD_ILS/0/SD_ILS:1106392026-10-05T07:25:59Z2026-10-05T07:25:59ZFleming, John H.<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781595620163<br/>The unmanageable consumerent://SD_ILS/0/SD_ILS:750282026-10-05T07:25:59Z2026-10-05T07:25:59ZGabriel, yannis, d1952- Tim, Lang.<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781412918923<br/>The mom's guide to earning and saving thousands on the internetent://SD_ILS/0/SD_ILS:775252026-10-05T07:25:59Z2026-10-05T07:25:59ZWebb, Barb, 1969- Heck, Maureen<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071457767<br/>Fashion : from concept to consumerent://SD_ILS/0/SD_ILS:442042026-10-05T07:25:59Z2026-10-05T07:25:59ZFrings, Gini Stephens<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780131173385<br/>Shopportunity : how to be a retail revolutionaryent://SD_ILS/0/SD_ILS:824372026-10-05T07:25:59Z2026-10-05T07:25:59ZNewlin, Kate<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780060888404<br/>Consumer behaviourent://SD_ILS/0/SD_ILS:844872026-10-05T07:25:59Z2026-10-05T07:25:59ZEvans, Martin Ahmad Jamal Foxall , Gordon<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780470093528<br/>Chinese medicine men : consumer culture in China and Southest Asiaent://SD_ILS/0/SD_ILS:1087472026-10-05T07:25:59Z2026-10-05T07:25:59ZCochran, Sherman<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780674021617<br/>Consumer Protection Act 1999 (Act 599) and Regulations : (as at 20th February 2006)ent://SD_ILS/0/SD_ILS:736232026-10-05T07:25:59Z2026-10-05T07:25:59Z2006<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur<br/>ISBN 9789678915663<br/>The insider's guide to credit repairent://SD_ILS/0/SD_ILS:584242026-10-05T07:25:59Z2026-10-05T07:25:59ZVerner, K.E<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781564148094<br/>Trading up : Why cunsumers want new luxury goods and how companies create thement://SD_ILS/0/SD_ILS:611722026-10-05T07:25:59Z2026-10-05T07:25:59ZSilverstein, Michael J.<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781591840800<br/>Your credit score : how to fix, improve, and protect the 3-Digit number that shapes your financial futureent://SD_ILS/0/SD_ILS:771152026-10-05T07:25:59Z2026-10-05T07:25:59ZWeston, Liz Pulliam<br/>2005 2004<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780131486034<br/>Deal with your debtent://SD_ILS/0/SD_ILS:790122026-10-05T07:25:59Z2026-10-05T07:25:59ZWeston, Liz Pullam<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780131856752<br/>Consumer behaviourent://SD_ILS/0/SD_ILS:461702026-10-05T07:25:59Z2026-10-05T07:25:59Z2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781741031638<br/>Managing your moneyent://SD_ILS/0/SD_ILS:474932026-10-05T07:25:59Z2026-10-05T07:25:59ZHeady, Robert K. Heady, Christy Ottolenghi, Hugo<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781592572984<br/>Fashion : from concept to consumerent://SD_ILS/0/SD_ILS:476742026-10-05T07:25:59Z2026-10-05T07:25:59ZFrings, Gini Stephens<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780131173385<br/>Dasar koperasi negara (2002-2010) impian dan harapanent://SD_ILS/0/SD_ILS:482562026-10-05T07:25:59Z2026-10-05T07:25:59ZAhmad Marzuki Ismail<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789676116697<br/>Inside consumption : consumer motives, goals and desiresent://SD_ILS/0/SD_ILS:843202026-10-05T07:25:59Z2026-10-05T07:25:59ZRatneshwar , S. Mick , David Glen<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780415341943<br/>Trillion-dollar moms : marketing to a new generation of mothersent://SD_ILS/0/SD_ILS:541382026-10-05T07:25:59Z2026-10-05T07:25:59ZBailey, Maria T.<br/>2004<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Sri Sabah Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781419504570<br/>Michael Finney's consumer confidential : the money-saving secrets they don't want you to knowent://SD_ILS/0/SD_ILS:775162026-10-05T07:25:59Z2026-10-05T07:25:59ZFinney, Michael, 1956-<br/>2004<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781576753002<br/>Managing customer relationships : a strategic frameworkent://SD_ILS/0/SD_ILS:334102026-10-05T07:25:59Z2026-10-05T07:25:59ZPeppers, Don Rogers, Martha<br/>2004<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780471485902<br/>Protect Your Children : Bringing up healthy, safe and sane children in a toxic and unsafe worldent://SD_ILS/0/SD_ILS:906042026-10-05T07:25:59Z2026-10-05T07:25:59Z2004<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Tun Razak Perpustakaan Kuala Lumpur, Cawangan Desa Tun Razak Perpustakaan Kuala Lumpur, Cawangan Gombak Setia Perpustakaan Internet Bergerak Perpustakaan Jabatan<br/>ISBN 9789831041796<br/>Consumer behavior in fashionent://SD_ILS/0/SD_ILS:288082026-10-05T07:25:59Z2026-10-05T07:25:59ZSolomon, Michael<br/>2004<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780130811226<br/>Tourism behaviour : travellers' decisisons and actionsent://SD_ILS/0/SD_ILS:741692026-10-05T07:25:59Z2026-10-05T07:25:59ZMarch, George St Roger Woodside, Arch G.<br/>2003<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Lembah Pantai<br/>ISBN 9780851990217<br/>Managing credit : make the most of your buying powerent://SD_ILS/0/SD_ILS:314302026-10-05T07:25:59Z2026-10-05T07:25:59ZShaw, Adam Robinson, Marc<br/>2003<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780751337235<br/>Food & your health : Learn how you can be become an enlightened consumer in a bewildering marketplaceent://SD_ILS/0/SD_ILS:341542026-10-05T07:25:59Z2026-10-05T07:25:59ZHunter, Beatrice Trum<br/>2003<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781591200321<br/>Beyond consumer culture : other possibilities, potentials and practicesent://SD_ILS/0/SD_ILS:925072026-10-05T07:25:59Z2026-10-05T07:25:59Z2003<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Bandar Tun Razak Perpustakaan Kuala Lumpur, Cawangan Desa Tun Razak Perpustakaan Kuala Lumpur, Cawangan Gombak Setia Perpustakaan Internet Bergerak<br/>ISBN 9789831041390<br/>How customers think : Essential insights into the mind of the marketent://SD_ILS/0/SD_ILS:957412026-10-05T07:25:59Z2026-10-05T07:25:59ZZaltman, Gerald<br/>2003<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Jabatan Perpustakaan Kuala Lumpur<br/>ISBN 9781578518265<br/>How customers think: Essential insights into the mind of the marketent://SD_ILS/0/SD_ILS:231842026-10-05T07:25:59Z2026-10-05T07:25:59ZZaltman, Gerald<br/>2003<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781578518265<br/>Mengendali aduan pelanggan : menukar cabaran kepada peluangent://SD_ILS/0/SD_ILS:437892026-10-05T07:25:59Z2026-10-05T07:25:59ZDenham, Jennifer<br/>2003<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789832473848<br/>Consumer panelsent://SD_ILS/0/SD_ILS:579442026-10-05T07:25:59Z2026-10-05T07:25:59ZSudman, Seymour<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780877572978<br/>Beyond listeningent://SD_ILS/0/SD_ILS:37922026-10-05T07:25:59Z2026-10-05T07:25:59ZGoebert, Bonnie Rosenthal, Herma M.<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780471395621<br/>Beyond listening : learning the secret language of focus groupsent://SD_ILS/0/SD_ILS:40642026-10-05T07:25:59Z2026-10-05T07:25:59ZGoebert, Bonnie Rosenthal, Herma M.<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780471395621<br/>Business process mappingent://SD_ILS/0/SD_ILS:51812026-10-05T07:25:59Z2026-10-05T07:25:59ZJacka, J. Mike Keller, Paulette J.<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780471079774<br/>When customers think we dont care : ending action that self-destruct companies, customers service and jobsent://SD_ILS/0/SD_ILS:78292026-10-05T07:25:59Z2026-10-05T07:25:59ZBuchanan, Richard W.<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780074709306<br/>The next economy : you will know where your costomers are?ent://SD_ILS/0/SD_ILS:78592026-10-05T07:25:59Z2026-10-05T07:25:59ZEttenberg, Elliott<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071379656<br/>Customer Chemistry : how to keep the customers you want-and say "Good-bye" to the ones you don'tent://SD_ILS/0/SD_ILS:80142026-10-05T07:25:59Z2026-10-05T07:25:59ZNaylor, Mary Greco, Susan<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780658001444<br/>Convergence marketingent://SD_ILS/0/SD_ILS:82512026-10-05T07:25:59Z2026-10-05T07:25:59ZWind, Yoram (Jerry) Vijay Mahajan Gunther, Robert<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780130650757<br/>Consumer behaviour : Implications for marketing strategyent://SD_ILS/0/SD_ILS:83442026-10-05T07:25:59Z2026-10-05T07:25:59ZHawkins, Neal Quester<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780074709764<br/>Built for useent://SD_ILS/0/SD_ILS:84182026-10-05T07:25:59Z2026-10-05T07:25:59ZDonoghue, Karen<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071383042<br/>The next economy : Will you know where your costomers are?ent://SD_ILS/0/SD_ILS:87492026-10-05T07:25:59Z2026-10-05T07:25:59ZEttenberg, Elliott<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071379656<br/>The John Hopkins consumer guide to drugsent://SD_ILS/0/SD_ILS:89202026-10-05T07:25:59Z2026-10-05T07:25:59Z2002<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN 9780929661667<br/>Built for use : driving profitability through the user experinceent://SD_ILS/0/SD_ILS:98572026-10-05T07:25:59Z2026-10-05T07:25:59ZDonoghue, Karen<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071383042<br/>When customers think we don't careent://SD_ILS/0/SD_ILS:102182026-10-05T07:25:59Z2026-10-05T07:25:59ZBuchanan, Richard W.<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780074709306<br/>Visual consumptionent://SD_ILS/0/SD_ILS:107042026-10-05T07:25:59Z2026-10-05T07:25:59ZSchroeder, Jonathan E.<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780415244244<br/>Consumer behavior : Buying, having and beingent://SD_ILS/0/SD_ILS:110032026-10-05T07:25:59Z2026-10-05T07:25:59ZSolomon, Michael R.<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780130950086<br/>50 powerful ideasent://SD_ILS/0/SD_ILS:132632026-10-05T07:25:59Z2026-10-05T07:25:59ZTimm, Paul R.<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781564145994<br/>The privacy papers : managing technology, consumer, employee and legislative actionsent://SD_ILS/0/SD_ILS:141052026-10-05T07:25:59Z2026-10-05T07:25:59Z2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780849312489<br/>Consumer hehavior and managerial decision makingent://SD_ILS/0/SD_ILS:140032026-10-05T07:25:59Z2026-10-05T07:25:59ZKardes, Frank R.<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780130916020<br/>Consumer protection ACT 1999 (ACT 599) & regulations as at 10th May 2002ent://SD_ILS/0/SD_ILS:266122026-10-05T07:25:59Z2026-10-05T07:25:59Z2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789678910668<br/>Consumption : critical concepts in the social sciencesent://SD_ILS/0/SD_ILS:587812026-10-05T07:25:59Z2026-10-05T07:25:59Z2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780415242684<br/>Consumption : critical concepts in the social sciencesent://SD_ILS/0/SD_ILS:587822026-10-05T07:25:59Z2026-10-05T07:25:59Z2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780415242691<br/>The myth of excellenceent://SD_ILS/0/SD_ILS:60272026-10-05T07:25:59Z2026-10-05T07:25:59ZCrawford, Fred Mathews, Ryan<br/>2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780609608203<br/>Future comsumer.com : the webolution of shopping to 2010ent://SD_ILS/0/SD_ILS:73552026-10-05T07:25:59Z2026-10-05T07:25:59ZFeather, Frank<br/>2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781841121673<br/>The Johns Hopkins consumer guide to medical testsent://SD_ILS/0/SD_ILS:87632026-10-05T07:25:59Z2026-10-05T07:25:59Z2001<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN 9780929661636<br/>The agenda : what every business must do to dominate the decadeent://SD_ILS/0/SD_ILS:102542026-10-05T07:25:59Z2026-10-05T07:25:59ZHammer, Michael<br/>2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780609609668<br/>Buyer behaviour implications for marketingent://SD_ILS/0/SD_ILS:169632026-10-05T07:25:59Z2026-10-05T07:25:59ZPoulos, Minas<br/>2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780733908620<br/>Statutes on consumer lawent://SD_ILS/0/SD_ILS:265512026-10-05T07:25:59Z2026-10-05T07:25:59Z2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789679623307<br/>Delivering satisfaction and service quality : a customer-based approach for librariesent://SD_ILS/0/SD_ILS:1006922026-10-05T07:25:59Z2026-10-05T07:25:59ZHernon, Peter Whitman, John R.<br/>2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838907894<br/>Why we buy the science of shoppingent://SD_ILS/0/SD_ILS:28042026-10-05T07:25:59Z2026-10-05T07:25:59ZUnderhill, Paco<br/>2000<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780684849140<br/>Consumer protection Act 1999 (Act 599) & regulations : (as at 20th March 2000)ent://SD_ILS/0/SD_ILS:323322026-10-05T07:25:59Z2026-10-05T07:25:59ZMalaysia<br/>2000<br/>Perpustakaan Kuala Lumpur Perpustakaan Lembah Pantai<br/>ISBN 9789678910668<br/>Eveolution : the eight truths of marketing to womenent://SD_ILS/0/SD_ILS:115342026-10-05T07:25:59Z2026-10-05T07:25:59ZPopcorn, Faith Marigold, Lys<br/>2000<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780786865239<br/>Why we buy : the serene of shoppingent://SD_ILS/0/SD_ILS:232602026-10-05T07:25:59Z2026-10-05T07:25:59ZUnderhill, Paco<br/>2000<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780684849140<br/>Navigating to health & wellnessent://SD_ILS/0/SD_ILS:705202026-10-05T07:25:59Z2026-10-05T07:25:59Z2000<br/>Perpustakaan Kuala Lumpur<br/>Net worthent://SD_ILS/0/SD_ILS:51542026-10-05T07:25:59Z2026-10-05T07:25:59ZHagel, John Singer, Marc<br/>1999<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780875848891<br/>The market driven organizationent://SD_ILS/0/SD_ILS:105382026-10-05T07:25:59Z2026-10-05T07:25:59ZDay, George S.<br/>1999<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780684864679<br/>Danger foods : a CAP guide to the hidden hazards in foodent://SD_ILS/0/SD_ILS:924962026-10-05T07:25:59Z2026-10-05T07:25:59ZPersatuan Pengguna Pulau Pinang<br/>1999<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Tun Razak Perpustakaan Kuala Lumpur, Cawangan Desa Tun Razak Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Sri Pantai<br/>ISBN 9789831040539<br/>Knocks your socks off sellingent://SD_ILS/0/SD_ILS:1189262026-10-05T07:25:59Z2026-10-05T07:25:59ZGitomer, Jeffrey H. Zemke, Ron<br/>1999<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780814470305<br/>Pelanggan adalah raja : satu panduan praktikal bagi mendapatkan nilai yang lebih daripada apa yang anda bayarent://SD_ILS/0/SD_ILS:2054002026-10-05T07:25:59Z2026-10-05T07:25:59ZTschohl, John<br/>1999<br/>Perpustakaan Kuala Lumpur Perpustakaan Jabatan<br/>ISBN 9789837204034<br/>The hire-purchase trap: how you can be cheated and what to do about itent://SD_ILS/0/SD_ILS:372026-10-05T07:25:59Z2026-10-05T07:25:59ZConsumer Association of Penang<br/>1986<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789679950175<br/>