Search Results for Customer loyalty - Narrowed by: EnglishSirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dCustomer$002bloyalty$0026qf$003dLANGUAGE$002509Language$002509ENG$002509English$0026ps$003d300$0026isd$003dtrue?dt=list2025-04-26T14:23:02ZHarvard business review on increasing customer loyalty.ent://SD_ILS/0/SD_ILS:1481842025-04-26T14:23:02Z2025-04-26T14:23:02Z2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781422162521<br/>From oblivious to obsessed : eight obsessions every organisation must embrace to build customer loyalty in Asiaent://SD_ILS/0/SD_ILS:2412412025-04-26T14:23:02Z2025-04-26T14:23:02ZLee, Raymond<br/>2017<br/>Perpustakaan Medan Idaman<br/>ISBN 9789811112676<br/>Loyalty 3.0 : how big data and gamification are revolutionizing customer and employee engagementent://SD_ILS/0/SD_ILS:2198932025-04-26T14:23:02Z2025-04-26T14:23:02ZPaharia, Rajat<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071813372<br/>A complaint is a gift : Recovering customer loyalty when things go wrongent://SD_ILS/0/SD_ILS:1125582025-04-26T14:23:02Z2025-04-26T14:23:02ZBarlow, Janelle, 1943- Molle<br/>2008<br/>Perpustakaan Jabatan<br/>ISBN 9781576755822<br/>A complaint is a gift : Recovering customer loyalty when things go wrongent://SD_ILS/0/SD_ILS:1125592025-04-26T14:23:02Z2025-04-26T14:23:02ZBarlow, Janelle, 1943- Molle<br/>2008<br/>ISBN 9781576755822<br/>A complaint is a gift : Recovering customer loyalty when things go wrongent://SD_ILS/0/SD_ILS:1125612025-04-26T14:23:02Z2025-04-26T14:23:02ZBarlow, Janelle, 1943- Molle<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781576755822<br/>A complaint is a gift : Recovering customer loyalty when things go wrongent://SD_ILS/0/SD_ILS:1125622025-04-26T14:23:02Z2025-04-26T14:23:02ZBarlow, Janelle, 1943- Molle<br/>2008<br/>ISBN 9781576755822<br/>A complaint is a gift : Recovering customer loyalty when things go wrongent://SD_ILS/0/SD_ILS:1125632025-04-26T14:23:02Z2025-04-26T14:23:02ZBarlow, Janelle, 1943- Moller, Claus 1942-<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781576755822<br/>A complaint is a gift : Recovering customer loyalty when things go wrongent://SD_ILS/0/SD_ILS:1125642025-04-26T14:23:02Z2025-04-26T14:23:02ZBarlow, Janelle, 1943- Moller, Claus 1942-<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781576755822<br/>A complaint is a gift : Recovering customer loyalty when things go wrongent://SD_ILS/0/SD_ILS:1125652025-04-26T14:23:02Z2025-04-26T14:23:02ZBarlow, Janelle, 1943- Moller, Claus 1942-<br/>2008<br/>ISBN 9781576755822<br/>A complaint is a gift : Recovering customer loyalty when things go wrongent://SD_ILS/0/SD_ILS:1125662025-04-26T14:23:02Z2025-04-26T14:23:02ZBarlow, Janelle, 1943- Moller, Claus 1942-<br/>2008<br/>ISBN 9781576755822<br/>A complaint is a gift : Recovering customer loyalty when things go wrongent://SD_ILS/0/SD_ILS:1125672025-04-26T14:23:02Z2025-04-26T14:23:02ZBarlow, Janelle, 1943- Moller, Claus 1942-<br/>2008<br/>ISBN 9781576755822<br/>Sell the brand first : how to sell your brand and create lasting customer loyaltyent://SD_ILS/0/SD_ILS:791322025-04-26T14:23:02Z2025-04-26T14:23:02ZStiff, Dan.<br/>2006<br/>ISBN 9780071470421<br/>Sell the brand first : how to sell your brand and create lasting customer loyaltyent://SD_ILS/0/SD_ILS:792532025-04-26T14:23:02Z2025-04-26T14:23:02ZStiff, Dan.<br/>2006<br/>ISBN 9780071470421<br/>Overpromise and overdeliver : The secrets of unshakable customer loyaltyent://SD_ILS/0/SD_ILS:1011392025-04-26T14:23:02Z2025-04-26T14:23:02ZBarrera, Rick<br/>2005<br/>ISBN 9781591840619<br/>Overpromise and overdeliver : The secrets of unshakable customer loyaltyent://SD_ILS/0/SD_ILS:1070422025-04-26T14:23:02Z2025-04-26T14:23:02ZBarrera, Rick<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781591840619<br/>Improving customer satisfaction, loyalty, and profit : an integrated measurement and management systement://SD_ILS/0/SD_ILS:1837232025-04-26T14:23:02Z2025-04-26T14:23:02ZJohnson, Michael D. (Michael David) Gustafsson, Anders, 1964-<br/>2000<br/>ISBN 9780787953102<br/>501 ways to roll out the red carpet for your customers : easy-to-implement ideas to inspire loyalty, get new customers, and make a lasting impressionent://SD_ILS/0/SD_ILS:2404592025-04-26T14:23:02Z2025-04-26T14:23:02ZCutting,Donna<br/>2016<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781632650238<br/>Zombie loyalists :b using great service to create rabid fansent://SD_ILS/0/SD_ILS:2302312025-04-26T14:23:02Z2025-04-26T14:23:02ZShankman, Peter<br/>2015<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781137279668<br/>The wallet allocation rule : winning the battle for shareent://SD_ILS/0/SD_ILS:2305112025-04-26T14:23:02Z2025-04-26T14:23:02ZKeiningham, Timothy L.<br/>2015<br/>Perpustakaan Kuala Lumpur Perpustakaan Jabatan Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781119037316<br/>The gamification revolution : how leaders leverage game mechanics to crush the competitionent://SD_ILS/0/SD_ILS:2198872025-04-26T14:23:02Z2025-04-26T14:23:02ZZichermann, Gabe, 1974- Linder, Joselin<br/>2013<br/>ISBN 9780071808316<br/>That woman : the life of Wallis Simpson, duchess of windsorent://SD_ILS/0/SD_ILS:2226942025-04-26T14:23:02Z2025-04-26T14:23:02ZSebba, Anne<br/>2012 2011<br/>Perpustakaan Lembah Pantai<br/>ISBN 9780753827390<br/>The hidden wealth of customers : realizing the untapped value of your most important assetent://SD_ILS/0/SD_ILS:2135402025-04-26T14:23:02Z2025-04-26T14:23:02ZLee, William G.<br/>2012<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781422172315<br/>Sales & service excellenceent://SD_ILS/0/SD_ILS:1751702025-04-26T14:23:02Z2025-04-26T14:23:02ZLeadbetter, Jane<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781852526719<br/>Getting naked : a business fable about shedding the three fears that sabotage client loyaltyent://SD_ILS/0/SD_ILS:1307092025-04-26T14:23:02Z2025-04-26T14:23:02ZLencioni, Patrick, 1965-<br/>2010<br/>ISBN 9780787976392<br/>Getting naked : a business fable about shedding the three fears that sabotage client loyaltyent://SD_ILS/0/SD_ILS:1329652025-04-26T14:23:02Z2025-04-26T14:23:02ZLencioni, Patrick, 1965-<br/>2010<br/>ISBN 9780787976392<br/>The cult of the customer : create an amazing customer experience that turns satisfied customers into customer evagelistsent://SD_ILS/0/SD_ILS:1308062025-04-26T14:23:02Z2025-04-26T14:23:02ZHyken, Shep<br/>2009<br/>ISBN 9780470404829<br/>What's the secrets?ent://SD_ILS/0/SD_ILS:1050372025-04-26T14:23:02Z2025-04-26T14:23:02ZDijulius, John R. 1964-<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780470196120<br/>Managing customers for profit : strategies to increase profits and build loyaltyent://SD_ILS/0/SD_ILS:1134542025-04-26T14:23:02Z2025-04-26T14:23:02ZKumar, V.<br/>2008<br/>ISBN 9780132352215<br/>Jeffrey Gitomer's little red book of sales answersent://SD_ILS/0/SD_ILS:790522025-04-26T14:23:02Z2025-04-26T14:23:02ZGitomer, Jeffrey H.<br/>2006<br/>ISBN 9780131735361<br/>The ultimate question : driving good profits and true growthent://SD_ILS/0/SD_ILS:790852025-04-26T14:23:02Z2025-04-26T14:23:02ZReichheld, Fried<br/>2006<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781591397830<br/>Jeffrey Gitomer's little red book of sales answersent://SD_ILS/0/SD_ILS:797042025-04-26T14:23:02Z2025-04-26T14:23:02ZGitomer, Jeffrey H.<br/>2006<br/>Perpustakaan Jabatan<br/>ISBN 9780131735361<br/>151 Quick Ideas to Get New Customers : attract an endless flow of business at no or little costent://SD_ILS/0/SD_ILS:781972025-04-26T14:23:02Z2025-04-26T14:23:02ZWilson, Jeryy R , 1944-2005<br/>2005<br/>ISBN 9781564148308<br/>Jeffrey Gitomer's little red book of sales answersent://SD_ILS/0/SD_ILS:955722025-04-26T14:23:02Z2025-04-26T14:23:02ZGitomer, Jeffrey H.<br/>2005<br/>ISBN 9780131735361<br/>The loyalty advantage: essential steps to energize your company, your customers, your brand.ent://SD_ILS/0/SD_ILS:703202025-04-26T14:23:02Z2025-04-26T14:23:02ZDurkin, Dianne<br/>2005<br/>Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN 9780814408179<br/>The loyalty advantage: essential steps to energize your company, your customers, your brand.ent://SD_ILS/0/SD_ILS:730162025-04-26T14:23:02Z2025-04-26T14:23:02ZDurkin, Dianne Michonski<br/>2005<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780814408179<br/>The loyalty advantage : essential steps to energize your company, your customers, your brand.ent://SD_ILS/0/SD_ILS:732132025-04-26T14:23:02Z2025-04-26T14:23:02ZDurkin, Dianne Michonski<br/>2005<br/>Perpustakaan Jabatan<br/>ISBN 9780814408179<br/>e-Loyalty : how to keep customers coming back to your websiteent://SD_ILS/0/SD_ILS:1907642025-04-26T14:23:02Z2025-04-26T14:23:02ZSmith, Ellen Reid<br/>2000<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780066620701<br/>Knocks your socks off sellingent://SD_ILS/0/SD_ILS:1189262025-04-26T14:23:02Z2025-04-26T14:23:02ZGitomer, Jeffrey H. Zemke, Ron<br/>1999<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780814470305<br/>Back-to-basics loyalty : how to keep employees & customers faithful to your companyent://SD_ILS/0/SD_ILS:2770552025-04-26T14:23:02Z2025-04-26T14:23:02ZMurphy, Kevin J., 1950-<br/>1994<br/>ISBN 9789837200975<br/>Back-to-basics loyalty : how to keep employees & customers faithful to your companyent://SD_ILS/0/SD_ILS:2770562025-04-26T14:23:02Z2025-04-26T14:23:02ZMurphy, Kevin J., 1950-<br/>1994<br/>ISBN 9789837200975<br/>