Search Results for Customer relation - Management - Narrowed by: Reference SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dCustomer$002brelation$002b-$002bManagement$0026qf$003dLOCATION$002509Shelf$002bLocation$0025091$00253AREFERENCE$002509Reference$0026ps$003d300? 2026-05-26T05:53:24Z The dark side of CRM : customers, relationships and management ent://SD_ILS/0/SD_ILS:251581 2026-05-26T05:53:24Z 2026-05-26T05:53:24Z Nguyen,Bang Xu&acirc;n; Simkin,Lyndon; Canhoto, Ana Isabel&#160;Simkin, Lyndon&#160;Canhoto, Ana Isabel.<br/>2016<br/>Perpustakaan Jabatan<br/>ISBN&#160;9781138803312<br/> Leading libraries : how to create a service culture ent://SD_ILS/0/SD_ILS:232505 2026-05-26T05:53:24Z 2026-05-26T05:53:24Z VanDuinkerken, Wyoma&#160;Customer relations.<br/>2015<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780838913123<br/> Market busters : 40 strategies moves that drive exceptional business growth ent://SD_ILS/0/SD_ILS:70292 2026-05-26T05:53:24Z 2026-05-26T05:53:24Z Mcgrath, Rita Gunther<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781591391234<br/> Managing customer relationships : a strategic framework ent://SD_ILS/0/SD_ILS:41099 2026-05-26T05:53:24Z 2026-05-26T05:53:24Z Peppers, Don<br/>2004<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780471485902<br/> Managing Services : Using Technology to Create Value ent://SD_ILS/0/SD_ILS:29244 2026-05-26T05:53:24Z 2026-05-26T05:53:24Z Davis , Mark M.<br/>2003<br/>Perpustakaan Kuala Lumpur<br/>