Search Results for Customer relations -- Management - Narrowed by: Perpustakaan Jabatan SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dCustomer$002brelations$002b$002b--$002b$002bManagement$0026qf$003dLIBRARY$002509Library$0025091$00253APJ$002509Perpustakaan$002bJabatan$0026ps$003d300? 2025-10-04T20:00:57Z The dark side of CRM : customers, relationships and management ent://SD_ILS/0/SD_ILS:251581 2025-10-04T20:00:57Z 2025-10-04T20:00:57Z Nguyen,Bang Xu&acirc;n; Simkin,Lyndon; Canhoto, Ana Isabel&#160;Simkin, Lyndon&#160;Canhoto, Ana Isabel.<br/>2016<br/>Perpustakaan Jabatan<br/>ISBN&#160;9781138803312<br/> The wallet allocation rule : winning the battle for share ent://SD_ILS/0/SD_ILS:230511 2025-10-04T20:00:57Z 2025-10-04T20:00:57Z Keiningham, Timothy L.<br/>2015<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Jabatan&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9781119037316<br/> When core values are strategic : how the basic values of Procter &amp; Gamble transformed leadership at Fortune 500 companies ent://SD_ILS/0/SD_ILS:217476 2025-10-04T20:00:57Z 2025-10-04T20:00:57Z Tocquigny, Rick, 1955-&#160;Butcher, Andy<br/>2012<br/>Perpustakaan Jabatan<br/>ISBN&#160;9780132905336<br/> Strategies that win sales : best practices of the world's leading organizations ent://SD_ILS/0/SD_ILS:80232 2025-10-04T20:00:57Z 2025-10-04T20:00:57Z Marone , Mark D.&#160;Lunsford, Seleste E.<br/>2006&#160;2005<br/>Perpustakaan Jabatan<br/>ISBN&#160;9780793188604<br/> Outside innovation : how your customers will co-design your campany's future ent://SD_ILS/0/SD_ILS:97118 2025-10-04T20:00:57Z 2025-10-04T20:00:57Z Seybold, Patricia B.<br/>2006<br/>Perpustakaan Jabatan<br/>ISBN&#160;9780061135903<br/> The outside-in corporation : how to build a customer-centric organization for breakthrough results ent://SD_ILS/0/SD_ILS:73218 2025-10-04T20:00:57Z 2025-10-04T20:00:57Z Bund, Barbara E.<br/>2006<br/>Perpustakaan Jabatan<br/>ISBN&#160;9780071459310<br/> Market busters : 40 strategies moves that drive exceptional business growth ent://SD_ILS/0/SD_ILS:73190 2025-10-04T20:00:57Z 2025-10-04T20:00:57Z Mcgrath, Rita Gunther<br/>2005<br/>Perpustakaan Jabatan<br/>ISBN&#160;9781591391234<br/> Creating customer delight : the how and why of crm ent://SD_ILS/0/SD_ILS:73441 2025-10-04T20:00:57Z 2025-10-04T20:00:57Z Seth , Rakesh&#160;Seth , Kirti<br/>2005<br/>Perpustakaan Jabatan<br/>ISBN&#160;9789834198343<br/> Complaint management : the heart of CRM ent://SD_ILS/0/SD_ILS:73170 2025-10-04T20:00:57Z 2025-10-04T20:00:57Z Stauss, Bernd<br/>2004<br/>Perpustakaan Jabatan<br/>ISBN&#160;9780324202649<br/>