Search Results for Customer relations -- Management. - Narrowed by: 2004 SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dCustomer$002brelations$002b$002b--$002b$002bManagement.$0026qf$003dPUBDATE$002509Publication$002bDate$0025092004$0025092004$0026ps$003d300? 2026-03-13T08:51:30Z Service strategy: management moves for customer results ent://SD_ILS/0/SD_ILS:77124 2026-03-13T08:51:30Z 2026-03-13T08:51:30Z Horovitz, Jacques<br/>2004<br/>ISBN&#160;9780273675839<br/> CRM unplugged : realeasing CRM's strategic value ent://SD_ILS/0/SD_ILS:33383 2026-03-13T08:51:30Z 2026-03-13T08:51:30Z Bligh, Philip&#160;Turk, Douglas&#160;Porter, Micheal E.<br/>2004<br/>ISBN&#160;9780471483045<br/> Managing customer relationships : a strategic framework ent://SD_ILS/0/SD_ILS:33410 2026-03-13T08:51:30Z 2026-03-13T08:51:30Z Peppers, Don&#160;Rogers, Martha<br/>2004<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780471485902<br/> Managing customer relationships : a strategic framework ent://SD_ILS/0/SD_ILS:41099 2026-03-13T08:51:30Z 2026-03-13T08:51:30Z Peppers, Don<br/>2004<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780471485902<br/> Complaint management : the heart of CRM ent://SD_ILS/0/SD_ILS:70266 2026-03-13T08:51:30Z 2026-03-13T08:51:30Z Stauss, Bernd<br/>2004<br/>ISBN&#160;9780324202649<br/> Complaint management : the heart of CRM ent://SD_ILS/0/SD_ILS:72974 2026-03-13T08:51:30Z 2026-03-13T08:51:30Z Stauss, Bernd<br/>2004<br/>ISBN&#160;9780324202649<br/> Complaint management : the heart of CRM ent://SD_ILS/0/SD_ILS:73170 2026-03-13T08:51:30Z 2026-03-13T08:51:30Z Stauss, Bernd<br/>2004<br/>Perpustakaan Jabatan<br/>ISBN&#160;9780324202649<br/>