Search Results for Customer relations -- Management - Narrowed by: Open shelfSirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dCustomer$002brelations$002b--$002bManagement$0026qf$003dLOCATION$002509Shelf$002bLocation$0025091$00253AOPENSHELF$002509Open$002bshelf$0026ps$003d300?2025-11-04T12:58:34ZCustomer relationship marketing : theoretical and managerial perspectivesent://SD_ILS/0/SD_ILS:2831362025-11-04T12:58:34Z2025-11-04T12:58:34ZK Malhotra, Naresh Agarwal, James<br/>2021<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781944659745<br/>Secret Manual Of The Sales Warriorent://SD_ILS/0/SD_ILS:2749442025-11-04T12:58:34Z2025-11-04T12:58:34ZMaxine Teo<br/>2020<br/>Perpustakaan Kuala Lumpur Pustaka KL @ PPR Pinggiran Bukit Jalil<br/>ISBN 9789811454806<br/>Pengurusan insani dalam sistem pengurusan pelangganent://SD_ILS/0/SD_ILS:2610622025-11-04T12:58:34Z2025-11-04T12:58:34ZNor Hapiza Mohd Ariffin<br/>2019<br/>Perpustakaan Kuala Lumpur Perpustakaan Lembah Pantai Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Medan Idaman<br/>ISBN 9789834900922<br/>The challenger customer : selling to the hidden influencer who can multiply your resultsent://SD_ILS/0/SD_ILS:2350702025-11-04T12:58:34Z2025-11-04T12:58:34ZAdamson, Brent, author Dixon, Matthew, 1972- author Spenner, Pat, author Toman, Nick, author<br/>2015<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781101980408<br/>Romancing the brand : how brands create strong, intimate relationships with customersent://SD_ILS/0/SD_ILS:2135502025-11-04T12:58:34Z2025-11-04T12:58:34ZHalloran, Tim, 1969-<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781118611289<br/>Likeable business : why today's consumers demand more and how leaders can deliverent://SD_ILS/0/SD_ILS:2013432025-11-04T12:58:34Z2025-11-04T12:58:34ZKerpen, Dave.<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780071800471<br/>Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at workent://SD_ILS/0/SD_ILS:2110062025-11-04T12:58:34Z2025-11-04T12:58:34ZGrandey, Alicia Diefendorff, James Rupp, Deborah E., 1975-<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781848729490<br/>Managing the new customer relationship : strategies to engage the social customer and build lasting valueent://SD_ILS/0/SD_ILS:2135202025-11-04T12:58:34Z2025-11-04T12:58:34ZGordon, Ian, 1952 June 19-<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781118092217<br/>CUSTOMER RELATIONSHIP MANAGEMENT: CONCEPTS AND CASESent://SD_ILS/0/SD_ILS:2874632025-11-04T12:58:34Z2025-11-04T12:58:34ZRai, Alok Kumar, author.<br/>2013<br/>Pustaka KL @ Keramat<br/>ISBN 9788120346956<br/>When core values are strategic : how the basic values of Procter & Gamble transformed leadership at Fortune 500 companiesent://SD_ILS/0/SD_ILS:2174762025-11-04T12:58:34Z2025-11-04T12:58:34ZTocquigny, Rick, 1955- Butcher, Andy<br/>2012<br/>Perpustakaan Jabatan<br/>ISBN 9780132905336<br/>Behind the cloud : the untold story of how salesforce.com went from idea to billion-dollar company- and revolutionized an industryent://SD_ILS/0/SD_ILS:1232742025-11-04T12:58:34Z2025-11-04T12:58:34ZBenioff, Marc R. 1964-<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780470521168<br/>Strategies that win sales : best practices of the world's leading organizationsent://SD_ILS/0/SD_ILS:783032025-11-04T12:58:34Z2025-11-04T12:58:34ZMarone , Mark D. Lunsford, Seleste E.<br/>2006 2005<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780793188604<br/>Strategies that win sales : best practices of the world's leading organizationsent://SD_ILS/0/SD_ILS:802322025-11-04T12:58:34Z2025-11-04T12:58:34ZMarone , Mark D. Lunsford, Seleste E.<br/>2006 2005<br/>Perpustakaan Jabatan<br/>ISBN 9780793188604<br/>Outside innovation : how your customers will co-design your campany's futureent://SD_ILS/0/SD_ILS:971182025-11-04T12:58:34Z2025-11-04T12:58:34ZSeybold, Patricia B.<br/>2006<br/>Perpustakaan Jabatan<br/>ISBN 9780061135903<br/>10 clowns don't make a circus-and 249 other critical management success strategiesent://SD_ILS/0/SD_ILS:851732025-11-04T12:58:34Z2025-11-04T12:58:34ZSchragis, Steven Frishman, Rick<br/>2006<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781593375553<br/>The outside-in corporation : how to build a customer-centric organization for breakthrough resultsent://SD_ILS/0/SD_ILS:732182025-11-04T12:58:34Z2025-11-04T12:58:34ZBund, Barbara E.<br/>2006<br/>Perpustakaan Jabatan<br/>ISBN 9780071459310<br/>Market busters : 40 strategies moves that drive exceptional business growthent://SD_ILS/0/SD_ILS:729942025-11-04T12:58:34Z2025-11-04T12:58:34ZMcgrath, Rita Gunther<br/>2005<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781591391234<br/>Market busters : 40 strategies moves that drive exceptional business growthent://SD_ILS/0/SD_ILS:731902025-11-04T12:58:34Z2025-11-04T12:58:34ZMcgrath, Rita Gunther<br/>2005<br/>Perpustakaan Jabatan<br/>ISBN 9781591391234<br/>Creating customer delight : the how and why of crment://SD_ILS/0/SD_ILS:734412025-11-04T12:58:34Z2025-11-04T12:58:34ZSeth , Rakesh Seth , Kirti<br/>2005<br/>Perpustakaan Jabatan<br/>ISBN 9789834198343<br/>Complaint management : the heart of CRMent://SD_ILS/0/SD_ILS:731702025-11-04T12:58:34Z2025-11-04T12:58:34ZStauss, Bernd<br/>2004<br/>Perpustakaan Jabatan<br/>ISBN 9780324202649<br/>Customer relationship managementent://SD_ILS/0/SD_ILS:169702025-11-04T12:58:34Z2025-11-04T12:58:34ZCunningham, Patricia M.<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781841122137<br/>Unleashing the ideavirusent://SD_ILS/0/SD_ILS:37912025-11-04T12:58:34Z2025-11-04T12:58:34ZGodin, Seth<br/>2000<br/>Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN 9780743220651<br/>