Search Results for Customer relations -- Management - Narrowed by: Consumer satisfaction SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dCustomer$002brelations$002b--$002bManagement$0026qf$003dSUBJECT$002509Subject$002509Consumer$002bsatisfaction$002509Consumer$002bsatisfaction$0026ps$003d300? 2025-11-25T00:32:51Z Winning with customers: a playbook for B2B ent://SD_ILS/0/SD_ILS:147171 2025-11-25T00:32:51Z 2025-11-25T00:32:51Z Pigues, D. Keith&#160;Alderman, Jerry D.<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780470547991<br/> Business process mapping : improving customer satisfaction ent://SD_ILS/0/SD_ILS:130655 2025-11-25T00:32:51Z 2025-11-25T00:32:51Z Jacka, J. Mike<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780470444580<br/> Business process mapping : improving customer satisfaction ent://SD_ILS/0/SD_ILS:132982 2025-11-25T00:32:51Z 2025-11-25T00:32:51Z Jacka, J. Mike<br/>2009<br/>ISBN&#160;9780470444580<br/> Human Sigma : managing the employee-customer encounter ent://SD_ILS/0/SD_ILS:110639 2025-11-25T00:32:51Z 2025-11-25T00:32:51Z Fleming, John H.<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781595620163<br/> Human Sigma : Managing the employee-customer encounter ent://SD_ILS/0/SD_ILS:110950 2025-11-25T00:32:51Z 2025-11-25T00:32:51Z Fleming, John H.<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN&#160;9781595620163<br/> Service strategy: management moves for customer results ent://SD_ILS/0/SD_ILS:77124 2025-11-25T00:32:51Z 2025-11-25T00:32:51Z Horovitz, Jacques<br/>2004<br/>ISBN&#160;9780273675839<br/> Built for use ent://SD_ILS/0/SD_ILS:8418 2025-11-25T00:32:51Z 2025-11-25T00:32:51Z Donoghue, Karen<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780071383042<br/> Built for use : driving profitability through the user experince ent://SD_ILS/0/SD_ILS:9857 2025-11-25T00:32:51Z 2025-11-25T00:32:51Z Donoghue, Karen<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780071383042<br/>