Search Results for Customer relations management - Narrowed by: Consumer complaints SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dCustomer$002brelations$002bmanagement$0026qf$003dSUBJECT$002509Subject$002509Consumer$002bcomplaints$002509Consumer$002bcomplaints$0026ps$003d300? 2026-05-28T20:14:20Z Complaint management : the heart of CRM ent://SD_ILS/0/SD_ILS:70266 2026-05-28T20:14:20Z 2026-05-28T20:14:20Z Stauss, Bernd<br/>2004<br/>ISBN&#160;9780324202649<br/> Complaint management : the heart of CRM ent://SD_ILS/0/SD_ILS:72974 2026-05-28T20:14:20Z 2026-05-28T20:14:20Z Stauss, Bernd<br/>2004<br/>ISBN&#160;9780324202649<br/> Complaint management : the heart of CRM ent://SD_ILS/0/SD_ILS:73170 2026-05-28T20:14:20Z 2026-05-28T20:14:20Z Stauss, Bernd<br/>2004<br/>Perpustakaan Jabatan<br/>ISBN&#160;9780324202649<br/>