Search Results for Customer relations management - Narrowed by: Consumer satisfactionSirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dCustomer$002brelations$002bmanagement$0026qf$003dSUBJECT$002509Subject$002509Consumer$002bsatisfaction$002509Consumer$002bsatisfaction$0026ic$003dtrue$0026ps$003d300?dt=list2026-05-30T09:01:12ZWinning with customers: a playbook for B2Bent://SD_ILS/0/SD_ILS:1471712026-05-30T09:01:12Z2026-05-30T09:01:12ZPigues, D. Keith Alderman, Jerry D.<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780470547991<br/>Business process mapping : improving customer satisfactionent://SD_ILS/0/SD_ILS:1306552026-05-30T09:01:12Z2026-05-30T09:01:12ZJacka, J. Mike<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780470444580<br/>Business process mapping : improving customer satisfactionent://SD_ILS/0/SD_ILS:1329822026-05-30T09:01:12Z2026-05-30T09:01:12ZJacka, J. Mike<br/>2009<br/>ISBN 9780470444580<br/>Human Sigma : managing the employee-customer encounterent://SD_ILS/0/SD_ILS:1106392026-05-30T09:01:12Z2026-05-30T09:01:12ZFleming, John H.<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781595620163<br/>Human Sigma : Managing the employee-customer encounterent://SD_ILS/0/SD_ILS:1109502026-05-30T09:01:12Z2026-05-30T09:01:12ZFleming, John H.<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781595620163<br/>Service strategy: management moves for customer resultsent://SD_ILS/0/SD_ILS:771242026-05-30T09:01:12Z2026-05-30T09:01:12ZHorovitz, Jacques<br/>2004<br/>ISBN 9780273675839<br/>Built for useent://SD_ILS/0/SD_ILS:84182026-05-30T09:01:12Z2026-05-30T09:01:12ZDonoghue, Karen<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071383042<br/>Built for use : driving profitability through the user experinceent://SD_ILS/0/SD_ILS:98572026-05-30T09:01:12Z2026-05-30T09:01:12ZDonoghue, Karen<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071383042<br/>