Search Results for Customer relations management - Narrowed by: Consumer satisfaction. SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dCustomer$002brelations$002bmanagement$0026qf$003dSUBJECT$002509Subject$002509Consumer$002bsatisfaction.$002509Consumer$002bsatisfaction.$0026ic$003dtrue$0026ps$003d300? 2026-05-25T02:07:36Z The customer experience edge : technology and techniques for delivering an enduring, profitable and positive experience to your customers ent://SD_ILS/0/SD_ILS:185885 2026-05-25T02:07:36Z 2026-05-25T02:07:36Z Soudagar, Reza&#160;Iyer, Vinay&#160;Hildebrand, Volker<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780071786973<br/> Improving customer satisfaction, loyalty, and profit : an integrated measurement and management system ent://SD_ILS/0/SD_ILS:183723 2026-05-25T02:07:36Z 2026-05-25T02:07:36Z Johnson, Michael D. (Michael David)&#160;Gustafsson, Anders, 1964-<br/>2000<br/>ISBN&#160;9780787953102<br/>