Search Results for Customer service - Management - Narrowed by: ReferenceSirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dCustomer$002bservice$002b-$002bManagement$0026qf$003dLOCATION$002509Shelf$002bLocation$0025091$00253AREFERENCE$002509Reference$0026ic$003dtrue$0026ps$003d300?2025-11-26T15:20:10ZLeading libraries : how to create a service cultureent://SD_ILS/0/SD_ILS:2325052025-11-26T15:20:10Z2025-11-26T15:20:10ZVanDuinkerken, Wyoma Customer relations.<br/>2015<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780838913123<br/>Lean library management : eleven strategies for reducing costs and improving customer servicesent://SD_ILS/0/SD_ILS:1616112025-11-26T15:20:10Z2025-11-26T15:20:10ZHuber, John J., 1958-<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781555707323<br/>Measuring customer service effectivenessent://SD_ILS/0/SD_ILS:583112025-11-26T15:20:10Z2025-11-26T15:20:10Z2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780566085383<br/>Successful service operations managementent://SD_ILS/0/SD_ILS:210192025-11-26T15:20:10Z2025-11-26T15:20:10ZMetters, Richard King-Metters, Kathryn Pullman, Madeleine<br/>2003<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780324135565<br/>Managing Services : Using Technology to Create Valueent://SD_ILS/0/SD_ILS:292442025-11-26T15:20:10Z2025-11-26T15:20:10ZDavis , Mark M.<br/>2003<br/>Perpustakaan Kuala Lumpur<br/>