Search Results for Customer services - Narrowed by: ReferenceSirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dCustomer$002bservices$0026qf$003dLOCATION$002509Shelf$002bLocation$0025091$00253AREFERENCE$002509Reference$0026ps$003d300$0026isd$003dtrue?dt=list2025-12-12T17:26:35ZLean library management : eleven strategies for reducing costs and improving customer servicesent://SD_ILS/0/SD_ILS:1616112025-12-12T17:26:35Z2025-12-12T17:26:35ZHuber, John J., 1958-<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781555707323<br/>Protecting main street : measuring the customer experience in financial services for business and public policyent://SD_ILS/0/SD_ILS:1474272025-12-12T17:26:35Z2025-12-12T17:26:35ZLubin, Paul C.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780415996013<br/>Assessing service quality : satisfying the expectations of library customersent://SD_ILS/0/SD_ILS:2312922025-12-12T17:26:35Z2025-12-12T17:26:35ZHernon, Peter Altman, Ellen. Dugan, Robert E., 1952-<br/>2015<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780838913086<br/>Leading libraries : how to create a service cultureent://SD_ILS/0/SD_ILS:2325052025-12-12T17:26:35Z2025-12-12T17:26:35ZVanDuinkerken, Wyoma Customer relations.<br/>2015<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780838913123<br/>Customer service : a practical approachent://SD_ILS/0/SD_ILS:1898762025-12-12T17:26:35Z2025-12-12T17:26:35ZHarris, Elaine K.<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Jabatan<br/>ISBN 9780132742399<br/>Social network analysis in telecommunicationsent://SD_ILS/0/SD_ILS:1752562025-12-12T17:26:35Z2025-12-12T17:26:35ZReis Pinheiro, Carlos Andre, 1940-<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780470647547<br/>101 ways to improve customer service : Training, tools, tips, & techniquesent://SD_ILS/0/SD_ILS:1232162025-12-12T17:26:35Z2025-12-12T17:26:35ZUkens, Lorraine L.<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787982003<br/>101 ways to improve customer service : Training, tools, tips, & techniquesent://SD_ILS/0/SD_ILS:1252182025-12-12T17:26:35Z2025-12-12T17:26:35ZUkens, Lorraine L.<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787982003<br/>Customer service trainingent://SD_ILS/0/SD_ILS:846742025-12-12T17:26:35Z2025-12-12T17:26:35ZKamin, Maxine<br/>2006<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780750663632<br/>Customer service trainingent://SD_ILS/0/SD_ILS:846732025-12-12T17:26:35Z2025-12-12T17:26:35ZKamin, Maxine<br/>2006<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780750663632<br/>Measuring customer service effectivenessent://SD_ILS/0/SD_ILS:583112025-12-12T17:26:35Z2025-12-12T17:26:35Z2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780566085383<br/>Successful service operations managementent://SD_ILS/0/SD_ILS:210192025-12-12T17:26:35Z2025-12-12T17:26:35ZMetters, Richard King-Metters, Kathryn Pullman, Madeleine<br/>2003<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780324135565<br/>Managing Services : Using Technology to Create Valueent://SD_ILS/0/SD_ILS:292442025-12-12T17:26:35Z2025-12-12T17:26:35ZDavis , Mark M.<br/>2003<br/>Perpustakaan Kuala Lumpur<br/>Delivering customers service : how to win a competitive edge through managing customer relationships successfullyent://SD_ILS/0/SD_ILS:306972025-12-12T17:26:35Z2025-12-12T17:26:35ZPayne, Shelia<br/>1999<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN 9780717297405<br/>