Search Results for Customer services - Narrowed by: 2008SirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dCustomer$002bservices$0026qf$003dPUBDATE$002509Publication$002bDate$0025092008$0025092008$0026ps$003d300?dt=list2025-12-13T12:47:50ZThe quality library : A guide to staff-driven improvement, better efficiency, and happier customersent://SD_ILS/0/SD_ILS:1004232025-12-13T12:47:50Z2025-12-13T12:47:50ZLaughlin, Sara 1949- Wilson, Ray W.<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur<br/>ISBN 9780838909522<br/>The best service is no service : how to liberate your customers from customer service, keep them happy & control costsent://SD_ILS/0/SD_ILS:1010132025-12-13T12:47:50Z2025-12-13T12:47:50ZPrice, Bill David Jaffe<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780470189085<br/>The best service is no service : How to liberate your customers from customer service, keep them happy & control costsent://SD_ILS/0/SD_ILS:1028692025-12-13T12:47:50Z2025-12-13T12:47:50ZPrice, Bill David Jaffe<br/>2008<br/>ISBN 9780470189085<br/>The celebrity experience : Insider secrets to delivering red-carpet customer serviceent://SD_ILS/0/SD_ILS:1036672025-12-13T12:47:50Z2025-12-13T12:47:50ZCutting, Donna 1966-<br/>2008<br/>ISBN 9780470174012<br/>Do the right thing : How dedicated employees create loyal customerd and large profitsent://SD_ILS/0/SD_ILS:1041262025-12-13T12:47:50Z2025-12-13T12:47:50ZParker, James F. (James Francis) 1947-<br/>2008<br/>ISBN 9780132343343<br/>What's the secrets?ent://SD_ILS/0/SD_ILS:1050372025-12-13T12:47:50Z2025-12-13T12:47:50ZDijulius, John R. 1964-<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780470196120<br/>The Brandpromise : How Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands make and keep the promise that guarantees success!ent://SD_ILS/0/SD_ILS:1050602025-12-13T12:47:50Z2025-12-13T12:47:50ZKnapp, Duane E.<br/>2008<br/>ISBN 9780071494410<br/>When customers think we don't care : ending actions that self-destruct companies, customer service and jobsent://SD_ILS/0/SD_ILS:1149532025-12-13T12:47:50Z2025-12-13T12:47:50ZBuchanan, Richard W.<br/>2008<br/>ISBN 9780070138636<br/>Building a customer service culture : the seven service elements of customer successent://SD_ILS/0/SD_ILS:1151162025-12-13T12:47:50Z2025-12-13T12:47:50ZMatinez, Mario. 1967-<br/>2008<br/>ISBN 9781593119362<br/>The best service is no service : how to liberate your customers from customer service, keep them happy & control costsent://SD_ILS/0/SD_ILS:1159832025-12-13T12:47:50Z2025-12-13T12:47:50ZPrice, Bill David Jaffe<br/>2008<br/>ISBN 9780470189085<br/>Tip menawan hati pelangganent://SD_ILS/0/SD_ILS:1194552025-12-13T12:47:50Z2025-12-13T12:47:50ZZainuddin Zakaria Ziadatul Hidayah Zakaria.<br/>2008<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789833586219<br/>Salesforce.com for dummiesent://SD_ILS/0/SD_ILS:1239222025-12-13T12:47:50Z2025-12-13T12:47:50ZWong, Tom Kao, Liz<br/>2008<br/>ISBN 9780470318126<br/>The ownership quotient : Putting the service profit chain to work for unbeatable competitive advantageent://SD_ILS/0/SD_ILS:1069362025-12-13T12:47:50Z2025-12-13T12:47:50ZHeskett, James L.<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781422110232<br/>The celebrity experience : Insider secrets to delivering red-carpet customer serviceent://SD_ILS/0/SD_ILS:1100412025-12-13T12:47:50Z2025-12-13T12:47:50ZCutting, Donna 1966-<br/>2008<br/>ISBN 9780470174012<br/>The best service is no service : How to liberate your customers from customer service, keep them happy & control costsent://SD_ILS/0/SD_ILS:1122352025-12-13T12:47:50Z2025-12-13T12:47:50ZPrice, Bill David Jaffe<br/>2008<br/>ISBN 9780470189085<br/>The best service is no service : How to liberate your customers from customer service, keep them happy & control costsent://SD_ILS/0/SD_ILS:1122462025-12-13T12:47:50Z2025-12-13T12:47:50ZPrice, Bill David Jaffe<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780470189085<br/>A complaint is a gift : Recovering customer loyalty when things go wrongent://SD_ILS/0/SD_ILS:1125582025-12-13T12:47:50Z2025-12-13T12:47:50ZBarlow, Janelle, 1943- Molle<br/>2008<br/>Perpustakaan Jabatan<br/>ISBN 9781576755822<br/>A complaint is a gift : Recovering customer loyalty when things go wrongent://SD_ILS/0/SD_ILS:1125592025-12-13T12:47:50Z2025-12-13T12:47:50ZBarlow, Janelle, 1943- Molle<br/>2008<br/>ISBN 9781576755822<br/>A complaint is a gift : Recovering customer loyalty when things go wrongent://SD_ILS/0/SD_ILS:1125612025-12-13T12:47:50Z2025-12-13T12:47:50ZBarlow, Janelle, 1943- Molle<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9781576755822<br/>A complaint is a gift : Recovering customer loyalty when things go wrongent://SD_ILS/0/SD_ILS:1125622025-12-13T12:47:50Z2025-12-13T12:47:50ZBarlow, Janelle, 1943- Molle<br/>2008<br/>ISBN 9781576755822<br/>A complaint is a gift : Recovering customer loyalty when things go wrongent://SD_ILS/0/SD_ILS:1125632025-12-13T12:47:50Z2025-12-13T12:47:50ZBarlow, Janelle, 1943- Moller, Claus 1942-<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781576755822<br/>A complaint is a gift : Recovering customer loyalty when things go wrongent://SD_ILS/0/SD_ILS:1125642025-12-13T12:47:50Z2025-12-13T12:47:50ZBarlow, Janelle, 1943- Moller, Claus 1942-<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781576755822<br/>A complaint is a gift : Recovering customer loyalty when things go wrongent://SD_ILS/0/SD_ILS:1125652025-12-13T12:47:50Z2025-12-13T12:47:50ZBarlow, Janelle, 1943- Moller, Claus 1942-<br/>2008<br/>ISBN 9781576755822<br/>A complaint is a gift : Recovering customer loyalty when things go wrongent://SD_ILS/0/SD_ILS:1125662025-12-13T12:47:50Z2025-12-13T12:47:50ZBarlow, Janelle, 1943- Moller, Claus 1942-<br/>2008<br/>ISBN 9781576755822<br/>A complaint is a gift : Recovering customer loyalty when things go wrongent://SD_ILS/0/SD_ILS:1125672025-12-13T12:47:50Z2025-12-13T12:47:50ZBarlow, Janelle, 1943- Moller, Claus 1942-<br/>2008<br/>ISBN 9781576755822<br/>A complete and balanced service scorecard : creating value through sustained performance improvementent://SD_ILS/0/SD_ILS:1134572025-12-13T12:47:50Z2025-12-13T12:47:50ZTyagi, Rajesh K. Gupta, Praveen<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780131986008<br/>We are smarter than me : how to unleash the power of crowds in your businessent://SD_ILS/0/SD_ILS:2783552025-12-13T12:47:50Z2025-12-13T12:47:50ZLibert, Barry Spector, Jon<br/>2008<br/>ISBN 9780132244794<br/>