Search Results for Customer services - Narrowed by: 2009SirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dCustomer$002bservices$0026qf$003dPUBDATE$002509Publication$002bDate$0025092009$0025092009$0026ps$003d300?dt=list2025-12-13T04:37:50ZDelivering satisfaction and service quality : a customer-based approach for librariesent://SD_ILS/0/SD_ILS:1168712025-12-13T04:37:50Z2025-12-13T04:37:50ZHernon, Peter Whitman, John R.<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9788184082425<br/>The quality library : a guide to staff-driven improvement, better efficiency and happier customersent://SD_ILS/0/SD_ILS:1168732025-12-13T04:37:50Z2025-12-13T04:37:50ZLaughlin, Sara Wilson , Ray W.<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9788184082463<br/>Going the extra smile : creating remarkable customer expirenceent://SD_ILS/0/SD_ILS:1236322025-12-13T04:37:50Z2025-12-13T04:37:50Z2009<br/>ISBN 9789810680961<br/>Selling luxury : connect with affluent customers, create unique experiences through impeccable service and close the saleent://SD_ILS/0/SD_ILS:1307862025-12-13T04:37:50Z2025-12-13T04:37:50ZLent, Robin Tour, Genevieve<br/>2009<br/>ISBN 9780470457993<br/>The cult of the customer : create an amazing customer experience that turns satisfied customers into customer evagelistsent://SD_ILS/0/SD_ILS:1308062025-12-13T04:37:50Z2025-12-13T04:37:50ZHyken, Shep<br/>2009<br/>ISBN 9780470404829<br/>Selling luxury : connect with affluent customers, create unique experiences through impeccable service and close the saleent://SD_ILS/0/SD_ILS:1329752025-12-13T04:37:50Z2025-12-13T04:37:50ZLent, Robin Tour, Genevieve<br/>2009<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780470457993<br/>