Search Results for Customer services - Narrowed by: Success in businessSirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dCustomer$002bservices$0026qf$003dSUBJECT$002509Subject$002509Success$002bin$002bbusiness$002509Success$002bin$002bbusiness$0026ps$003d300?dt=list2025-12-13T08:23:39ZCompeting against luck : the story of innovation and customer choiceent://SD_ILS/0/SD_ILS:2499772025-12-13T08:23:39Z2025-12-13T08:23:39ZChristensen, Clayton M., author Hall, Taddy, author Dillon, Karen (Editor), author Duncan, David S., author<br/>2016<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780062565235<br/>TRUE STORY : How to Combine Story and Action to Transform Your Business /​ent://SD_ILS/0/SD_ILS:2877502025-12-13T08:23:39Z2025-12-13T08:23:39ZMontague, Ty, author.<br/>Is your company a storyteller or a storydoer? The old way to market a business was storytelling. But in today's world, simply communicating your brand's story in the hope that customers will listen is no longer enough. Instead, your authentic brand must be evident in every action the organization undertakes. Today's most successful businesses are storydoers. These companies create products and services that, from the very beginning, are manifestations of an authentic and meaningful story, one told primarily through action, not advertising. In True Story, creative executive Ty Montague argues that any business, regardless of size or industry, can embrace the principles of storydoing. Indeed, our best-run companies, from small start-ups to global conglomerates, organize around a coherent narrative that is then broadcast through every action they take (from product design to customer service to marketing). Montague shows why storydoing firms are nimble, more adaptive to change, and more efficiently run businesses.<br/>2013<br/>Pustaka KL @ Keramat<br/>ISBN 9781422170687<br/>How to be a genius at work: unlocking the brilliance in yourself, your colleagues, and your organizationent://SD_ILS/0/SD_ILS:1855452025-12-13T08:23:39Z2025-12-13T08:23:39ZGregerman, Alan S.<br/>2012<br/>Perpustakaan Kuala Lumpur Perpustakaan Jabatan<br/>ISBN 9789833832903<br/>100 powerful ways to win & keep new customers : fast, simple, inexpensive, profitable and proven ideas you can use starting today!ent://SD_ILS/0/SD_ILS:1368882025-12-13T08:23:39Z2025-12-13T08:23:39ZTimm, Paul R.<br/>2010<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Tun Razak Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Internet Bergerak Perpustakaan Jabatan Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789833246724<br/>Going the extra smile : creating remarkable customer expirenceent://SD_ILS/0/SD_ILS:1236322025-12-13T08:23:39Z2025-12-13T08:23:39Z2009<br/>ISBN 9789810680961<br/>The relationship edge in business : Connecting with customers and colleagues when it countsent://SD_ILS/0/SD_ILS:333472025-12-13T08:23:39Z2025-12-13T08:23:39ZAcuff, Jerry<br/>2004<br/>ISBN 9780471477129<br/>The innvator's solution : creating and sustaining successful growthent://SD_ILS/0/SD_ILS:957662025-12-13T08:23:39Z2025-12-13T08:23:39ZChristensen, Clayton M. Raynor, Michael E.<br/>2003<br/>Perpustakaan Jabatan<br/>ISBN 9781578518524<br/>The innovator's solutian: creating and sustaining successfull groetyent://SD_ILS/0/SD_ILS:966872025-12-13T08:23:39Z2025-12-13T08:23:39ZChristensen, Clayton M.<br/>2003<br/>ISBN 9781578518524<br/>