Search Results for Customer services - Management - Case studies SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dCustomer$002bservices$002b-$002bManagement$002b-$002bCase$002bstudies$0026ps$003d300?dt=list 2026-05-30T19:28:01Z Successful service operations management ent://SD_ILS/0/SD_ILS:55333 2026-05-30T19:28:01Z 2026-05-30T19:28:01Z Metters, Richard&#160;King-Metters, Kathryn&#160;Pullman, Madeleine<br/>2003<br/>Perpustakaan Kuala Lumpur<br/> Successful service operations management ent://SD_ILS/0/SD_ILS:21019 2026-05-30T19:28:01Z 2026-05-30T19:28:01Z Metters, Richard&#160;King-Metters, Kathryn&#160;Pullman, Madeleine<br/>2003<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780324135565<br/> Successful Services Operations Management ent://SD_ILS/0/SD_ILS:149576 2026-05-30T19:28:01Z 2026-05-30T19:28:01Z Metters, Richard&#160;King-Metters, Kathryn&#160;Pullman, Madeleine<br/>2003<br/>ISBN&#160;9780324135565<br/> Successful service operations management ent://SD_ILS/0/SD_ILS:150010 2026-05-30T19:28:01Z 2026-05-30T19:28:01Z Metters, Richard&#160;King-Metters, Kathryn&#160;Pullman, Madeleine<br/>2003<br/>ISBN&#160;9780324135565<br/> Successful service operations management ent://SD_ILS/0/SD_ILS:150066 2026-05-30T19:28:01Z 2026-05-30T19:28:01Z Metters, Richard&#160;King-Metters, Kathryn&#160;Pullman, Madeleine<br/>2003<br/>