Search Results for Customer services - United States - Narrowed by: BooksSirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dCustomer$002bservices$002b-$002bUnited$002bStates$0026qf$003dFORMAT$002509Format$002509BOOK$002509Books$0026ps$003d300$0026isd$003dtrue?dt=list2025-12-14T08:21:55ZAssessing service quality : satisfying the expectations of library customersent://SD_ILS/0/SD_ILS:2312922025-12-14T08:21:55Z2025-12-14T08:21:55ZHernon, Peter Altman, Ellen. Dugan, Robert E., 1952-<br/>2015<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780838913086<br/>What stays in Vegas : the world of personal data--lifeblood of big business--and the end of privacy as we know itent://SD_ILS/0/SD_ILS:2206902025-12-14T08:21:55Z2025-12-14T08:21:55ZTanner, Adam<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781610394185<br/>The death of corporate reputation : how integrity has been destroyed on Wall Streetent://SD_ILS/0/SD_ILS:2191502025-12-14T08:21:55Z2025-12-14T08:21:55ZMacey, Jonathan R., author<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780133039702<br/>Protecting main street : measuring the customer experience in financial services for business and public policyent://SD_ILS/0/SD_ILS:1474272025-12-14T08:21:55Z2025-12-14T08:21:55ZLubin, Paul C.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780415996013<br/>Defusing the angry patron : a how-to-do-it manual for librariansent://SD_ILS/0/SD_ILS:2162282025-12-14T08:21:55Z2025-12-14T08:21:55ZRubin, Rhea Joyce, 1950-<br/>2011<br/>ISBN 9781555707316<br/>Assessing service quality : satisfying the expectations of library customersent://SD_ILS/0/SD_ILS:1873042025-12-14T08:21:55Z2025-12-14T08:21:55ZHernon, Peter. Altman, Ellen<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838910214<br/>Delivering satisfaction and service quality : a customer-based approach for librariesent://SD_ILS/0/SD_ILS:1168712025-12-14T08:21:55Z2025-12-14T08:21:55ZHernon, Peter Whitman, John R.<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9788184082425<br/>The quality library : a guide to staff-driven improvement, better efficiency and happier customersent://SD_ILS/0/SD_ILS:1168732025-12-14T08:21:55Z2025-12-14T08:21:55ZLaughlin, Sara Wilson , Ray W.<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9788184082463<br/>The quality library : A guide to staff-driven improvement, better efficiency, and happier customersent://SD_ILS/0/SD_ILS:1004232025-12-14T08:21:55Z2025-12-14T08:21:55ZLaughlin, Sara 1949- Wilson, Ray W.<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur<br/>ISBN 9780838909522<br/>Do the right thing : How dedicated employees create loyal customerd and large profitsent://SD_ILS/0/SD_ILS:1041262025-12-14T08:21:55Z2025-12-14T08:21:55ZParker, James F. (James Francis) 1947-<br/>2008<br/>ISBN 9780132343343<br/>The financial services marketing handbook : tactics and techniques that produce resultent://SD_ILS/0/SD_ILS:546492025-12-14T08:21:55Z2025-12-14T08:21:55Zehrlich, Evelyn<br/>2004<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781576601563<br/>Beans : four principles for running a business in good times or bad : a business fable taken from real lifeent://SD_ILS/0/SD_ILS:322692025-12-14T08:21:55Z2025-12-14T08:21:55ZYerkes, Leslie A. Yerkes Decker, Charles<br/>2003<br/>ISBN 9780787967642<br/>Customer service serve US Americaent://SD_ILS/0/SD_ILS:109882025-12-14T08:21:55Z2025-12-14T08:21:55ZEggland, Steven Britten, Michael<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780135275085<br/>Customer once client forever : 12 tools for building lifetime business relationshipsent://SD_ILS/0/SD_ILS:13682025-12-14T08:21:55Z2025-12-14T08:21:55ZBuckingham, Richard<br/>2001<br/>ISBN 9780938721826<br/>Delivering satisfaction and service quality : a customer-based approach for librariesent://SD_ILS/0/SD_ILS:1006922025-12-14T08:21:55Z2025-12-14T08:21:55ZHernon, Peter Whitman, John R.<br/>2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838907894<br/>