Search Results for Customer services -- evaluationSirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dCustomer$002bservices$002b--$002bevaluation$0026ps$003d300?2025-10-29T21:20:11ZAssessing service quality : satisfying the expectations of library customersent://SD_ILS/0/SD_ILS:2312922025-10-29T21:20:11Z2025-10-29T21:20:11ZHernon, Peter Altman, Ellen. Dugan, Robert E., 1952-<br/>2015<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780838913086<br/>Assessing service quality : satisfying the expectations of library customersent://SD_ILS/0/SD_ILS:1873042025-10-29T21:20:11Z2025-10-29T21:20:11ZHernon, Peter. Altman, Ellen<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838910214<br/>Measuring customer service effectivenessent://SD_ILS/0/SD_ILS:583112025-10-29T21:20:11Z2025-10-29T21:20:11Z2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780566085383<br/>