Search Results for Customers relations - Management - Narrowed by: 2004 SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dCustomers$002brelations$002b-$002bManagement$0026qf$003dPUBDATE$002509Publication$002bDate$0025092004$0025092004$0026ic$003dtrue$0026ps$003d300? 2025-11-06T11:29:18Z Service strategy: management moves for customer results ent://SD_ILS/0/SD_ILS:77124 2025-11-06T11:29:18Z 2025-11-06T11:29:18Z Horovitz, Jacques<br/>2004<br/>ISBN&#160;9780273675839<br/> CRM unplugged : realeasing CRM's strategic value ent://SD_ILS/0/SD_ILS:33383 2025-11-06T11:29:18Z 2025-11-06T11:29:18Z Bligh, Philip&#160;Turk, Douglas&#160;Porter, Micheal E.<br/>2004<br/>ISBN&#160;9780471483045<br/> Managing customer relationships : a strategic framework ent://SD_ILS/0/SD_ILS:33410 2025-11-06T11:29:18Z 2025-11-06T11:29:18Z Peppers, Don&#160;Rogers, Martha<br/>2004<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780471485902<br/> Managing customer relationships : a strategic framework ent://SD_ILS/0/SD_ILS:41099 2025-11-06T11:29:18Z 2025-11-06T11:29:18Z Peppers, Don<br/>2004<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780471485902<br/> Complaint management : the heart of CRM ent://SD_ILS/0/SD_ILS:70266 2025-11-06T11:29:18Z 2025-11-06T11:29:18Z Stauss, Bernd<br/>2004<br/>ISBN&#160;9780324202649<br/> Complaint management : the heart of CRM ent://SD_ILS/0/SD_ILS:72974 2025-11-06T11:29:18Z 2025-11-06T11:29:18Z Stauss, Bernd<br/>2004<br/>ISBN&#160;9780324202649<br/> Complaint management : the heart of CRM ent://SD_ILS/0/SD_ILS:73170 2025-11-06T11:29:18Z 2025-11-06T11:29:18Z Stauss, Bernd<br/>2004<br/>Perpustakaan Jabatan<br/>ISBN&#160;9780324202649<br/>