Search Results for Electronic reference services (Libraries) - Narrowed by: Open shelf SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dElectronic$002breference$002bservices$002b$002528Libraries$002529$0026qf$003dLOCATION$002509Shelf$002bLocation$0025091$00253AOPENSHELF$002509Open$002bshelf$0026ic$003dtrue$0026ps$003d300? 2025-11-09T05:52:48Z Designing and implementing virtual reference services : a LITA guide ent://SD_ILS/0/SD_ILS:205995 2025-11-09T05:52:48Z 2025-11-09T05:52:48Z Thomsett-Scott, Beth C., editor of compilation<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781555708993<br/> Reference and information services in the 21st century : an introduction ent://SD_ILS/0/SD_ILS:183846 2025-11-09T05:52:48Z 2025-11-09T05:52:48Z Cassell, Kay Ann&#160;Hiremath, Uma<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781555707408<br/> Virtual reference best practices : Tailoring services to your library ent://SD_ILS/0/SD_ILS:118366 2025-11-09T05:52:48Z 2025-11-09T05:52:48Z Kern, M. Kathleen<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780838909751<br/> The desk and beyond : Next generation reference services ent://SD_ILS/0/SD_ILS:115343 2025-11-09T05:52:48Z 2025-11-09T05:52:48Z Steiner, Sarah&#160;Madden, M. Leslie<br/>2008<br/>Perpustakaan Jabatan<br/>ISBN&#160;9780838909645<br/> Virtual reference service : from competencies to assessment ent://SD_ILS/0/SD_ILS:110583 2025-11-09T05:52:48Z 2025-11-09T05:52:48Z 2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781555705282<br/> Social software in libraries : building collaboration, communication, and community Online ent://SD_ILS/0/SD_ILS:205897 2025-11-09T05:52:48Z 2025-11-09T05:52:48Z Farkas, Meredith G.<br/>2007<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0711/2007004515.html">http://www.loc.gov/catdir/toc/ecip0711/2007004515.html</a><br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781573872751<br/>