Search Results for Electronic references services - Narrowed by: Open shelfSirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dElectronic$002breferences$002bservices$0026qf$003dLOCATION$002509Shelf$002bLocation$0025091$00253AOPENSHELF$002509Open$002bshelf$0026ic$003dtrue$0026ps$003d300?dt=list2025-12-13T02:00:56ZDesigning and implementing virtual reference services : a LITA guideent://SD_ILS/0/SD_ILS:2059952025-12-13T02:00:56Z2025-12-13T02:00:56ZThomsett-Scott, Beth C., editor of compilation<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781555708993<br/>Reference and information services in the 21st century : an introductionent://SD_ILS/0/SD_ILS:1838462025-12-13T02:00:56Z2025-12-13T02:00:56ZCassell, Kay Ann Hiremath, Uma<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781555707408<br/>Virtual reference best practices : Tailoring services to your libraryent://SD_ILS/0/SD_ILS:1183662025-12-13T02:00:56Z2025-12-13T02:00:56ZKern, M. Kathleen<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780838909751<br/>The desk and beyond : Next generation reference servicesent://SD_ILS/0/SD_ILS:1153432025-12-13T02:00:56Z2025-12-13T02:00:56ZSteiner, Sarah Madden, M. Leslie<br/>2008<br/>Perpustakaan Jabatan<br/>ISBN 9780838909645<br/>Virtual reference service : from competencies to assessmentent://SD_ILS/0/SD_ILS:1105832025-12-13T02:00:56Z2025-12-13T02:00:56Z2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781555705282<br/>Social software in libraries : building collaboration, communication, and community Onlineent://SD_ILS/0/SD_ILS:2058972025-12-13T02:00:56Z2025-12-13T02:00:56ZFarkas, Meredith G.<br/>2007<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0711/2007004515.html">http://www.loc.gov/catdir/toc/ecip0711/2007004515.html</a><br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781573872751<br/>