Search Results for Emotions. - Narrowed by: Customer relations. SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dEmotions.$0026qf$003dSUBJECT$002509Subject$002509Customer$002brelations.$002509Customer$002brelations.$0026ps$003d300? 2025-10-31T11:20:07Z The customer service solution : managing emotions, trust, and control to win your customer's business ent://SD_ILS/0/SD_ILS:219864 2025-10-31T11:20:07Z 2025-10-31T11:20:07Z Dasu, Sriram&#160;Chase, Richard B.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780071809931<br/> Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work ent://SD_ILS/0/SD_ILS:211006 2025-10-31T11:20:07Z 2025-10-31T11:20:07Z Grandey, Alicia&#160;Diefendorff, James&#160;Rupp, Deborah E., 1975-<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781848729490<br/>