Search Results for Employees - Narrowed by: Customer services SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dEmployees$0026qf$003dSUBJECT$002509Subject$002509Customer$002bservices$002509Customer$002bservices$0026ic$003dtrue$0026ps$003d300?dt=list 2025-12-14T08:11:50Z The ownership quotient : Putting the service profit chain to work for unbeatable competitive advantage ent://SD_ILS/0/SD_ILS:106936 2025-12-14T08:11:50Z 2025-12-14T08:11:50Z Heskett, James L.<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN&#160;9781422110232<br/> Award-winning customer service : 101 ways to guarantee great performance ent://SD_ILS/0/SD_ILS:99364 2025-12-14T08:11:50Z 2025-12-14T08:11:50Z Evenson, Renee<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780814474549<br/> 101 ways to improve customer service : Training, tools, tips, &amp; techniques ent://SD_ILS/0/SD_ILS:123216 2025-12-14T08:11:50Z 2025-12-14T08:11:50Z Ukens, Lorraine L.<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780787982003<br/> Award-winning customer service : 101 ways to guarantee great performance ent://SD_ILS/0/SD_ILS:107183 2025-12-14T08:11:50Z 2025-12-14T08:11:50Z Evenson, Renee<br/>2007<br/>ISBN&#160;9780814474549<br/> 101 ways to improve customer service : Training, tools, tips, &amp; techniques ent://SD_ILS/0/SD_ILS:125218 2025-12-14T08:11:50Z 2025-12-14T08:11:50Z Ukens, Lorraine L.<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780787982003<br/> Customer service training ent://SD_ILS/0/SD_ILS:92774 2025-12-14T08:11:50Z 2025-12-14T08:11:50Z Kamin, Maxine<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780750663632<br/> Customer service training ent://SD_ILS/0/SD_ILS:84674 2025-12-14T08:11:50Z 2025-12-14T08:11:50Z Kamin, Maxine<br/>2006<br/>Perpustakaan Jabatan&#160;Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Setiawangsa&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780750663632<br/> Customer service training 101: quick and easy techniques that get great results ent://SD_ILS/0/SD_ILS:82071 2025-12-14T08:11:50Z 2025-12-14T08:11:50Z Evenson, Renee, 1951-<br/>2005<br/>ISBN&#160;9780814472903<br/> When fish fly : lessons for creating a vital and energized workplace from the world famous Pike Place Fish Market ent://SD_ILS/0/SD_ILS:48052 2025-12-14T08:11:50Z 2025-12-14T08:11:50Z Yokoyama, John<br/>2004<br/>ISBN&#160;9781401300616<br/>