Search Results for Employees -- Training of - Narrowed by: EnglishSirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dEmployees$002b$002b--$002b$002bTraining$002bof$0026qf$003dLANGUAGE$002509Language$002509ENG$002509English$0026ps$003d300?2025-11-27T06:13:50Z10-step evaluation for training and performance improvementent://SD_ILS/0/SD_ILS:2622812025-11-27T06:13:50Z2025-11-27T06:13:50ZChyung, Seung Youn, 1965-<br/>2019<br/>Perpustakaan Jabatan<br/>ISBN 9781544323961<br/>313 TIPS for trainers : A MASTER TOOLKIT FOR ASPIRING PROFESSIONALS IN THE DOMAIN OF TRAINING AND DEVELOPMENT : Plus 40 Bonus and Generation-Y Tacticsent://SD_ILS/0/SD_ILS:2811572025-11-27T06:13:50Z2025-11-27T06:13:50ZUmair Ahmed Abdul Halim Abdul Majid, author. Md. Lazim Mohd. Zin, author.<br/>2019<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789672363002<br/>Training Instruments In HRD And ODent://SD_ILS/0/SD_ILS:2612282025-11-27T06:13:50Z2025-11-27T06:13:50ZPareek,Udai Purohit, Surabhi, author.<br/>2018<br/>ISBN 9789352806904<br/>Training Reinforcement : The 7 Principles To Create Measurable Behavior Change And Make Learning Stickent://SD_ILS/0/SD_ILS:2562702025-11-27T06:13:50Z2025-11-27T06:13:50ZWurth, Anthonie Wurth, Kees, 1969- author.<br/>2018<br/>Perpustakaan Jabatan<br/>ISBN 9781119425557<br/>Inception Point The Use Of Learning And Development To Reform The Singapore Public Serviceent://SD_ILS/0/SD_ILS:2697692025-11-27T06:13:50Z2025-11-27T06:13:50ZLow, James<br/>2018<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9789813235069<br/>How To Transfer The Training Outcomes In The Workplaceent://SD_ILS/0/SD_ILS:2570652025-11-27T06:13:50Z2025-11-27T06:13:50ZAbdul Rahim Zumrah Boyle, Stephen, $c Prof. Madya, Dr., author.<br/>2016<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789674402501<br/>Trends in trainingent://SD_ILS/0/SD_ILS:2428222025-11-27T06:13:50Z2025-11-27T06:13:50ZO'Leary, Brian J., editor. University of Tennessee at Chattanooga, host institution.<br/>2015<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781443878258<br/>Training And Development For Dummiesent://SD_ILS/0/SD_ILS:2594782025-11-27T06:13:50Z2025-11-27T06:13:50ZBiech,Elaine<br/>2015<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781119076339<br/>Internships : Ecosystem for sustainable excellenceent://SD_ILS/0/SD_ILS:2170122025-11-27T06:13:50Z2025-11-27T06:13:50ZNoor Nasir Kader Ali, editor Phua Kia Kien, Prof. Madya, Dr., editor Mutharasu Devarajan, Prof. Madya, Dr., editor Yeoh, Fei Yee, Dr., editor Edzuwyn Fathin Mahyuddin, editor<br/>2014<br/>ISBN 9789673941896<br/>Library administration and staff trainingent://SD_ILS/0/SD_ILS:2287822025-11-27T06:13:50Z2025-11-27T06:13:50ZKumar, Deepak<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789350564240<br/>The Top Technologies Every Librarian Needs To Knowent://SD_ILS/0/SD_ILS:2379062025-11-27T06:13:50Z2025-11-27T06:13:50ZVarnum, Kenneth J<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Lembah Pantai<br/>ISBN 9781783300334<br/>Service failure : the real reasons employees struggle with customer service and what you can do about itent://SD_ILS/0/SD_ILS:2014102025-11-27T06:13:50Z2025-11-27T06:13:50ZToister, Jeff.<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780814431993<br/>Employee training and developmentent://SD_ILS/0/SD_ILS:2198732025-11-27T06:13:50Z2025-11-27T06:13:50ZNoe, Raymond A., author.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071326384<br/>Managers as mentors : building partnerships for learningent://SD_ILS/0/SD_ILS:2199342025-11-27T06:13:50Z2025-11-27T06:13:50ZBell, Chip R. Goldsmith, Marshall.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781609947101<br/>The no-nonsense guide to training in libraries.ent://SD_ILS/0/SD_ILS:2246152025-11-27T06:13:50Z2025-11-27T06:13:50ZAllan, Barbara<br/>2013<br/>Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN 9781856048286<br/>How to coach : coaching yourself and your team to successent://SD_ILS/0/SD_ILS:2191812025-11-27T06:13:50Z2025-11-27T06:13:50ZOwen, Jo, author<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780273786382<br/>Retail servicesent://SD_ILS/0/SD_ILS:2014252025-11-27T06:13:50Z2025-11-27T06:13:50ZPerlitz, Lee Hill, Dan, 1971- Coxhill, Matthew, 1963-<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781743070741<br/>Training in Australiaent://SD_ILS/0/SD_ILS:1883202025-11-27T06:13:50Z2025-11-27T06:13:50ZTovey, Michael D., 1959-<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781442539020<br/>TWI case studies : standard work, continuous improvement, and teamworkent://SD_ILS/0/SD_ILS:1843622025-11-27T06:13:50Z2025-11-27T06:13:50ZDinero, Donald A.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781439846100<br/>Training in Australiaent://SD_ILS/0/SD_ILS:2045762025-11-27T06:13:50Z2025-11-27T06:13:50ZTovey, Michael D., 1959-<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781442539020<br/>Technology training in librariesent://SD_ILS/0/SD_ILS:1616302025-11-27T06:13:50Z2025-11-27T06:13:50ZHoughton-Jan, Sarah<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781555707064<br/>Training on trial : how workplace learning must reinvent itself to remain relevantent://SD_ILS/0/SD_ILS:1755342025-11-27T06:13:50Z2025-11-27T06:13:50ZKirkpatrick, James D., 1952- Kirkpatrick, Wendy Kayser<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780814414644<br/>Inspirational training : make an impact on your trainees your staff, your careerent://SD_ILS/0/SD_ILS:2053972025-11-27T06:13:50Z2025-11-27T06:13:50ZCartey, Ronald<br/>2010<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Jabatan<br/>ISBN 9789837206335<br/>Employee training and developmentent://SD_ILS/0/SD_ILS:2156672025-11-27T06:13:50Z2025-11-27T06:13:50ZNoe, Raymond A.<br/>"Raymond Noe's Employee Training and Development sets the standard in this course area. First introduced in 1998, ETD became the market-defining text within 6 months of publication. Its popularity is due to its lively writing style and relevant examples of the most up-to-date developments in training, research and practice, including the strategic role of training and the use of new technologies in training. Employee Training and Development strikes a balance between research and real company practices. It provides students with a solid background in the fundamentals of training and development such as needs assessment, transfer of training, learning environment design, methods, and evaluation. To help students better understand the relationship between the main elements of the book, the book is now organized into five different parts. Part I focuses on the context for training and development and includes a chapter devoted to strategic training. Part II includes coverage related to the fundamentals of designing training programs. Chapters in Part II focus on needs assessment, learning theories and program design, transfer of training, and training evaluation. Part III focuses on training and development methods and includes chapters devoted to traditional training methods, e-learning and the use of technology in training, employee development, and special issues in employee development, such as managing diversity, succession planning, and cross-cultural preparation. Chapters in Part IV cover career issues and how companies manage careers, as well as challenges in career management, such as dealing with work-life conflict, retirement, and socialization. Finally, Part V provides a look at the future of training and development. "--Publisher's website.<br/>2010<br/>Perpustakaan Jabatan<br/>ISBN 9780071267786<br/>Training in interpersonal skills : Tips for managing people at workent://SD_ILS/0/SD_ILS:1000812025-11-27T06:13:50Z2025-11-27T06:13:50ZRobbins, Stephen P. Hunsaker, Phillip L.<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780132354998<br/>Improving learning transfer : a guide to getting , ore out of what you put into your trainingent://SD_ILS/0/SD_ILS:1161472025-11-27T06:13:50Z2025-11-27T06:13:50ZKirwan, Cyril.<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780566088445<br/>Coaching and mentoring : What they are and how to make the most of thement://SD_ILS/0/SD_ILS:1217122025-11-27T06:13:50Z2025-11-27T06:13:50Z2009<br/>ISBN 9781846681899<br/>Coaching and mentoring : What they are and how to make the most of thement://SD_ILS/0/SD_ILS:1235852025-11-27T06:13:50Z2025-11-27T06:13:50Z2009<br/>ISBN 9781846681899<br/>Training in interpersonal skills : Tips for managing people at workent://SD_ILS/0/SD_ILS:1133612025-11-27T06:13:50Z2025-11-27T06:13:50ZRobbins, Stephen P. Hunsaker, Phillip L.<br/>2009<br/>ISBN 9780132354998<br/>E-learning 2.0 : proven practices and emerging technologies to achieve real resultsent://SD_ILS/0/SD_ILS:1148522025-11-27T06:13:50Z2025-11-27T06:13:50ZRosen, Anita<br/>2009<br/>ISBN 9780814410738<br/>10 steps to successful coachingent://SD_ILS/0/SD_ILS:1842342025-11-27T06:13:50Z2025-11-27T06:13:50ZOberstein, Sophie<br/>2009<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781562865443<br/>10 Steps to succesfulent://SD_ILS/0/SD_ILS:1874802025-11-27T06:13:50Z2025-11-27T06:13:50ZBiech, Elaine American Society for Training and Development<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781562865412<br/>Managing the training function for bottom-line results : Tools, models, and best practicesent://SD_ILS/0/SD_ILS:1004512025-11-27T06:13:50Z2025-11-27T06:13:50ZBarbazette, Jean<br/>2008<br/>ISBN 9780787982430<br/>Improve your coaching & training skillsent://SD_ILS/0/SD_ILS:1035442025-11-27T06:13:50Z2025-11-27T06:13:50ZForsyth, Patrick<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780749452353<br/>Employee training and developmentent://SD_ILS/0/SD_ILS:896622025-11-27T06:13:50Z2025-11-27T06:13:50ZNoe, Raymond A.<br/>2008<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780073404905<br/>Managing the training function for bottom-line results : Tools, models, and best practicesent://SD_ILS/0/SD_ILS:1075402025-11-27T06:13:50Z2025-11-27T06:13:50ZBarbazette, Jean<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur<br/>ISBN 9780787982430<br/>Investing in people : financial impact of human resources initiativesent://SD_ILS/0/SD_ILS:1133682025-11-27T06:13:50Z2025-11-27T06:13:50ZCascio, Wayne Boudreau, John<br/>2008<br/>ISBN 9780132394116<br/>Instructor excellence : mastering the delivery of trainingent://SD_ILS/0/SD_ILS:907832025-11-27T06:13:50Z2025-11-27T06:13:50ZPowers, Bob Rothwell, William J.<br/>2007<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780787982294<br/>Managing peopleent://SD_ILS/0/SD_ILS:914412025-11-27T06:13:50Z2025-11-27T06:13:50ZSilverstein, Barry<br/>2007 1<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Jabatan Perpustakaan Kuala Lumpur<br/>ISBN 9780061145568<br/>Workplace trainers' handbookent://SD_ILS/0/SD_ILS:920842025-11-27T06:13:50Z2025-11-27T06:13:50ZKhoo, Cheok Sin<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Jabatan Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789834338305<br/>The first-time manager's guide to team buildingent://SD_ILS/0/SD_ILS:923802025-11-27T06:13:50Z2025-11-27T06:13:50ZTopchik, Gary S.<br/>2007<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur<br/>ISBN 9780814474297<br/>Implementing the four levelsent://SD_ILS/0/SD_ILS:989362025-11-27T06:13:50Z2025-11-27T06:13:50Z2007<br/>ISBN 9781576754542<br/>Developing Your Peopleent://SD_ILS/0/SD_ILS:989432025-11-27T06:13:50Z2025-11-27T06:13:50ZKehoe, Daniel<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780070137899<br/>Toyota Talentent://SD_ILS/0/SD_ILS:990012025-11-27T06:13:50Z2025-11-27T06:13:50ZLiker, Jeffrey K. Meier, David P.<br/>2007<br/>ISBN 9780071477451<br/>Award-winning customer service : 101 ways to guarantee great performanceent://SD_ILS/0/SD_ILS:993642025-11-27T06:13:50Z2025-11-27T06:13:50ZEvenson, Renee<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780814474549<br/>Gadgets, games, adn gizmos for learning : Tolls and techniques for transfering know-how from Boomers to Gamersent://SD_ILS/0/SD_ILS:1005302025-11-27T06:13:50Z2025-11-27T06:13:50ZKapp, Karl M.<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780787986544<br/>Coaching, counseling & mentoring : how to choose & use the right technique to boost employee performanceent://SD_ILS/0/SD_ILS:1050872025-11-27T06:13:50Z2025-11-27T06:13:50ZStone, Florence M.<br/>2007<br/>ISBN 9780814473856<br/>Presenting service: the ultimate guide for the foodservice professionalent://SD_ILS/0/SD_ILS:845452025-11-27T06:13:50Z2025-11-27T06:13:50ZKotschevar, Lendal H. Luciani , Valentino<br/>2007<br/>ISBN 9780471475781<br/>Instructor excellence : mastering the delivery of trainingent://SD_ILS/0/SD_ILS:896662025-11-27T06:13:50Z2025-11-27T06:13:50ZPowers, Bob Rothwell, William J.<br/>2007<br/>Perpustakaan Jabatan<br/>ISBN 9780787982294<br/>101 ways to improve customer service : Training, tools, tips, & techniquesent://SD_ILS/0/SD_ILS:1232162025-11-27T06:13:50Z2025-11-27T06:13:50ZUkens, Lorraine L.<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787982003<br/>Award-winning customer service : 101 ways to guarantee great performanceent://SD_ILS/0/SD_ILS:1071832025-11-27T06:13:50Z2025-11-27T06:13:50ZEvenson, Renee<br/>2007<br/>ISBN 9780814474549<br/>Toyota talent : Developing your people the Toyota wayent://SD_ILS/0/SD_ILS:1073262025-11-27T06:13:50Z2025-11-27T06:13:50ZLiker, Jeffrey K. Meier, David.<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780071477451<br/>Implementing the four levels : a practical guide for effetive evaluation of training programsent://SD_ILS/0/SD_ILS:1072462025-11-27T06:13:50Z2025-11-27T06:13:50ZJames D. Kirkpatrick.<br/>2007<br/>ISBN 9781576754542<br/>Developing Your Peopleent://SD_ILS/0/SD_ILS:1072542025-11-27T06:13:50Z2025-11-27T06:13:50ZKehoe, Daniel<br/>2007<br/>ISBN 9780070137899<br/>Toyota talent : developing your people the Toyota wayent://SD_ILS/0/SD_ILS:1087982025-11-27T06:13:50Z2025-11-27T06:13:50ZLiker, Jeffrey K. Meier, David.<br/>2007<br/>ISBN 9780071477451<br/>101 ways to improve customer service : Training, tools, tips, & techniquesent://SD_ILS/0/SD_ILS:1252182025-11-27T06:13:50Z2025-11-27T06:13:50ZUkens, Lorraine L.<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787982003<br/>360 degree feedbackent://SD_ILS/0/SD_ILS:1900732025-11-27T06:13:50Z2025-11-27T06:13:50ZWard, Peter, 1942-<br/>2007 2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9788179922773<br/>The accidental trainer : a reference manual for the small, part-time, or one-person training departmentent://SD_ILS/0/SD_ILS:790632025-11-27T06:13:50Z2025-11-27T06:13:50ZMiner, Nanette<br/>2006<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780787980467<br/>The group trainers handbook : designing and delivering training for groupsent://SD_ILS/0/SD_ILS:815782025-11-27T06:13:50Z2025-11-27T06:13:50ZLeigh, David.<br/>2006<br/>ISBN 9780749447441<br/>The group trainers handbook : designing and delivering training for groupsent://SD_ILS/0/SD_ILS:818512025-11-27T06:13:50Z2025-11-27T06:13:50ZLeigh, David.<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780749447441<br/>Customer service trainingent://SD_ILS/0/SD_ILS:927742025-11-27T06:13:50Z2025-11-27T06:13:50ZKamin, Maxine<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780750663632<br/>Leading change trainingent://SD_ILS/0/SD_ILS:961622025-11-27T06:13:50Z2025-11-27T06:13:50ZRussell, Jeffrey Russell, Linda.<br/>2006<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780750663656<br/>The group trainers handbook : designing and delivering training for groupsent://SD_ILS/0/SD_ILS:822552025-11-27T06:13:50Z2025-11-27T06:13:50ZLeigh, David.<br/>2006<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780749447441<br/>Learning in organizations : complexities and diversitiesent://SD_ILS/0/SD_ILS:830362025-11-27T06:13:50Z2025-11-27T06:13:50ZSmith, Peter J. Chawla, Sarita, ed. Renesch, John, 1937-, ed.<br/>2006<br/>ISBN 9780415356046<br/>The accidental trainer : a reference manual for the small, part-time, or one-person training departmentent://SD_ILS/0/SD_ILS:845232025-11-27T06:13:50Z2025-11-27T06:13:50ZMiner, Nanette<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787980467<br/>Outsourcing training and development : factors for successent://SD_ILS/0/SD_ILS:846112025-11-27T06:13:50Z2025-11-27T06:13:50ZHale, Judith<br/>2006<br/>ISBN 9780787978976<br/>Customer service trainingent://SD_ILS/0/SD_ILS:846742025-11-27T06:13:50Z2025-11-27T06:13:50ZKamin, Maxine<br/>2006<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780750663632<br/>Customer service trainingent://SD_ILS/0/SD_ILS:846732025-11-27T06:13:50Z2025-11-27T06:13:50ZKamin, Maxine<br/>2006<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780750663632<br/>Tough training topics : a presenter's survival guideent://SD_ILS/0/SD_ILS:847732025-11-27T06:13:50Z2025-11-27T06:13:50ZAlbrecht, Steve<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787977962<br/>Training needs assessment : methods, tools and techniquesent://SD_ILS/0/SD_ILS:847752025-11-27T06:13:50Z2025-11-27T06:13:50ZBarbazette, Jean<br/>2006<br/>ISBN 9780787975258<br/>Training needs assessment: methods, tools and techniquesent://SD_ILS/0/SD_ILS:847762025-11-27T06:13:50Z2025-11-27T06:13:50ZBarbazette, Jean<br/>2006<br/>Perpustakaan Kuala Lumpur Perpustakaan Jabatan<br/>ISBN 9780787975258<br/>Leading change trainingent://SD_ILS/0/SD_ILS:850842025-11-27T06:13:50Z2025-11-27T06:13:50ZRussell, Jeffrey Russell, Linda.<br/>2006<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780750663656<br/>Leading change trainingent://SD_ILS/0/SD_ILS:850852025-11-27T06:13:50Z2025-11-27T06:13:50ZRussell, Jeffrey Russell, Linda.<br/>2006<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Muhibbah<br/>ISBN 9780750663656<br/>New employee orientation trainingent://SD_ILS/0/SD_ILS:850882025-11-27T06:13:50Z2025-11-27T06:13:50ZLawson, Karen<br/>2006<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780750663649<br/>New employee orientation trainingent://SD_ILS/0/SD_ILS:850892025-11-27T06:13:50Z2025-11-27T06:13:50ZLawson, Karen<br/>2006<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780750663649<br/>Outsourcing training and development : factors for successent://SD_ILS/0/SD_ILS:874962025-11-27T06:13:50Z2025-11-27T06:13:50ZHale, Judith<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787978976<br/>Training needs assessment : methods, tools, and techniquesent://SD_ILS/0/SD_ILS:2174032025-11-27T06:13:50Z2025-11-27T06:13:50ZBarbazette, Jean, 1943-<br/>2006<br/>Perpustakaan Jabatan<br/>ISBN 9780787975258<br/>People strategies for trainers : 165 tips and techniques for dealing with difficult classroom situationsent://SD_ILS/0/SD_ILS:809052025-11-27T06:13:50Z2025-11-27T06:13:50ZLucas, Robert W.<br/>2005<br/>ISBN 9780814472613<br/>Transfering learning to behavior: using the four levels to improve performanceent://SD_ILS/0/SD_ILS:817562025-11-27T06:13:50Z2025-11-27T06:13:50ZKirkpatrick, Donald L. Kirkpatrick, James D., 1952-<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781576753255<br/>Customer service training 101: quick and easy techniques that get great resultsent://SD_ILS/0/SD_ILS:820712025-11-27T06:13:50Z2025-11-27T06:13:50ZEvenson, Renee, 1951-<br/>2005<br/>ISBN 9780814472903<br/>The trainer's journey to competence tools, assessments and modelsent://SD_ILS/0/SD_ILS:927622025-11-27T06:13:50Z2025-11-27T06:13:50ZBarbazette, Jean<br/>2005<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780787975234<br/>Beyond transfer of training : engaging systems to improve performanceent://SD_ILS/0/SD_ILS:844312025-11-27T06:13:50Z2025-11-27T06:13:50ZBroad, Mary L.<br/>2005<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780787977481<br/>How to contribute to your team's success: participant's workbookent://SD_ILS/0/SD_ILS:843312025-11-27T06:13:50Z2025-11-27T06:13:50ZSilberman, Mel Hansburg, Freda<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787973575<br/>How to contribute to your team's success: participant's workbookent://SD_ILS/0/SD_ILS:843322025-11-27T06:13:50Z2025-11-27T06:13:50ZSilberman, Mel Hansburg, Freda<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787973575<br/>How to contribute to your team's success: participant's workbookent://SD_ILS/0/SD_ILS:843332025-11-27T06:13:50Z2025-11-27T06:13:50ZSilberman, Mel Hansburg, Freda<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787973575<br/>How to contribute to your team's success: participant's workbookent://SD_ILS/0/SD_ILS:843342025-11-27T06:13:50Z2025-11-27T06:13:50ZSilberman, Mel Hansburg, Freda<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787973575<br/>The ten-minute trainer : 150 ways to teach it ouick and make it stick!ent://SD_ILS/0/SD_ILS:844492025-11-27T06:13:50Z2025-11-27T06:13:50ZBowman, Sharon L.<br/>2005<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Lembah Pantai<br/>ISBN 9780787974428<br/>How to contribute to your team's success : participant's workbookent://SD_ILS/0/SD_ILS:843352025-11-27T06:13:50Z2025-11-27T06:13:50ZSilberman, Mel Hansburg, Freda<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787973575<br/>How to contribute to your team's success: participant's workbookent://SD_ILS/0/SD_ILS:843362025-11-27T06:13:50Z2025-11-27T06:13:50ZSilberman, Mel Hansburg, Freda<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787973575<br/>How to contribute to your team's success: participant's workbookent://SD_ILS/0/SD_ILS:843372025-11-27T06:13:50Z2025-11-27T06:13:50ZSilberman, Mel Hansburg, Freda<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787973575<br/>How to contribute to your team's success: participant's workbookent://SD_ILS/0/SD_ILS:843382025-11-27T06:13:50Z2025-11-27T06:13:50ZSilberman, Mel Hansburg, Freda<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787973575<br/>How to contribute to your team's success: participant's workbookent://SD_ILS/0/SD_ILS:843392025-11-27T06:13:50Z2025-11-27T06:13:50ZSilberman, Mel Hansburg, Freda<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787973575<br/>How to contribute to your team's success: participant's workbookent://SD_ILS/0/SD_ILS:843402025-11-27T06:13:50Z2025-11-27T06:13:50ZSilberman, Mel Hansburg, Freda<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787973575<br/>How to speak up without putting others down: leaders guideent://SD_ILS/0/SD_ILS:843432025-11-27T06:13:50Z2025-11-27T06:13:50ZSilberman, Mel Hansburg, Freda, 1950-<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787973551<br/>How to bring out the better side of difficult people: leader's guideent://SD_ILS/0/SD_ILS:843442025-11-27T06:13:50Z2025-11-27T06:13:50ZSilberman, Mel Hansburg, Freda, 1950-<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787973544<br/>How to bring out the better side of difficult people: participant's workbookent://SD_ILS/0/SD_ILS:843452025-11-27T06:13:50Z2025-11-27T06:13:50ZSilberman, Mel Hansburg, Freda, 1950-<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787973582<br/>The other blended learningent://SD_ILS/0/SD_ILS:845762025-11-27T06:13:50Z2025-11-27T06:13:50ZWilson, Diann. Smilanich, Ellen<br/>2005<br/>ISBN 9780787974015<br/>E-learning by designent://SD_ILS/0/SD_ILS:847412025-11-27T06:13:50Z2025-11-27T06:13:50ZHorton, Wiliiam<br/>2005<br/>ISBN 9780787984250<br/>Emotional intelligence in action : training and coachingn activities for the leaders and managersent://SD_ILS/0/SD_ILS:847422025-11-27T06:13:50Z2025-11-27T06:13:50ZHughes, Marcia Patterson , L. Bonita Terrell , James Bradford<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787978433<br/>The trainer's journey to competence : tools, assessments and modelsent://SD_ILS/0/SD_ILS:847712025-11-27T06:13:50Z2025-11-27T06:13:50ZBarbazette, Jean<br/>2005<br/>ISBN 9780787975234<br/>Training for dummiesent://SD_ILS/0/SD_ILS:847742025-11-27T06:13:50Z2025-11-27T06:13:50ZBiech, Elaine<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780764559853<br/>Emotional intelligence in action : training and coachingn activities for the leaders and managersent://SD_ILS/0/SD_ILS:867032025-11-27T06:13:50Z2025-11-27T06:13:50ZHughes, Marcia Patterson , L. Bonita Terrell , James Bradford<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787978433<br/>The trainer's journey to competence tools, assessments and modelsent://SD_ILS/0/SD_ILS:867492025-11-27T06:13:50Z2025-11-27T06:13:50ZBarbazette, Jean<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787975234<br/>Emotional intelligence in action : training and coachingn activities for the leaders and managersent://SD_ILS/0/SD_ILS:878432025-11-27T06:13:50Z2025-11-27T06:13:50ZHughes, Marcia Patterson , L. Bonita<br/>2005<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780787978433<br/>Emotional intelligence in action : training and coachingn activities for the leaders and managersent://SD_ILS/0/SD_ILS:878442025-11-27T06:13:50Z2025-11-27T06:13:50ZHughes, Marcia<br/>2005<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780787978433<br/>The trainer's journey to competence : tools, assessments and modelsent://SD_ILS/0/SD_ILS:878772025-11-27T06:13:50Z2025-11-27T06:13:50ZBarbazette, Jean<br/>2005<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN 9780787975234<br/>Multimedia-based instructional design :ent://SD_ILS/0/SD_ILS:797292025-11-27T06:13:50Z2025-11-27T06:13:50ZLee, William W. Owens Diana L.<br/>2004<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787970697<br/>Multimedia-based instructional design :ent://SD_ILS/0/SD_ILS:334152025-11-27T06:13:50Z2025-11-27T06:13:50ZLee, William W. Owens Diana L.<br/>2004<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787970697<br/>How to be a great coach : 24 lessons for turning on the productivity of every employeeent://SD_ILS/0/SD_ILS:949302025-11-27T06:13:50Z2025-11-27T06:13:50ZCook, Marshall J.<br/>2004<br/>ISBN 9780071435291<br/>How To Design And Deliver Training For The New Emerging Generationent://SD_ILS/0/SD_ILS:984652025-11-27T06:13:50Z2025-11-27T06:13:50ZEl-Shamy, Susan<br/>2004<br/>ISBN 9780787969776<br/>How To Design And Deliver Training For The New Emerging Generationent://SD_ILS/0/SD_ILS:1075982025-11-27T06:13:50Z2025-11-27T06:13:50ZEl-Shamy, Susan<br/>2004<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780787969776<br/>Multimedia-based instructional design :ent://SD_ILS/0/SD_ILS:2692642025-11-27T06:13:50Z2025-11-27T06:13:50ZLee, William W. Owens Diana L.<br/>2004<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787970697<br/>Coaching, mentoring and managing : breakthrough strategies to solve performance problems and build winning teamsent://SD_ILS/0/SD_ILS:738062025-11-27T06:13:50Z2025-11-27T06:13:50ZHoliday, Micki<br/>2001<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur<br/>ISBN 9789833246328<br/>The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customersent://SD_ILS/0/SD_ILS:1776912025-11-27T06:13:50Z2025-11-27T06:13:50ZCarlaw, Peggy. Deming, Vasudha Kathleen.<br/>1999<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780070779747<br/>Sharpen your team's skills in developing strategyent://SD_ILS/0/SD_ILS:980812025-11-27T06:13:50Z2025-11-27T06:13:50ZSusan, Clayton<br/>1997<br/>ISBN 9780077092818<br/>The business approach to trainingent://SD_ILS/0/SD_ILS:982402025-11-27T06:13:50Z2025-11-27T06:13:50ZWilliams, Teresa Green, Andrian<br/>1997<br/>ISBN 9780566076565<br/>Using presentations in traning and developmentent://SD_ILS/0/SD_ILS:984672025-11-27T06:13:50Z2025-11-27T06:13:50ZRae, Leslie<br/>1997<br/>ISBN 9780749424237<br/>INTAN : milestone of successent://SD_ILS/0/SD_ILS:1249702025-11-27T06:13:50Z2025-11-27T06:13:50ZInstitut Tadbiran Awam Negara<br/>1997<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789679933536<br/>Participative Training Skillsent://SD_ILS/0/SD_ILS:984642025-11-27T06:13:50Z2025-11-27T06:13:50ZRodwell, John 1955-<br/>1994<br/>ISBN 9780566074448<br/>