Search Results for Employees - TrainingSirsiDynix Enterprisehttp://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dEmployees$002b-$002bTraining$0026ic$003dtrue$0026ps$003d300?2026-04-29T03:43:21ZThe handbook to motivate & energize your staffent://SD_ILS/0/SD_ILS:161322026-04-29T03:43:21Z2026-04-29T03:43:21ZGreenwich, Carolyn<br/>2023 2022 2021 2020 2019<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789831364888<br/>10-step evaluation for training and performance improvementent://SD_ILS/0/SD_ILS:2622812026-04-29T03:43:21Z2026-04-29T03:43:21ZChyung, Seung Youn, 1965-<br/>2019<br/>Perpustakaan Jabatan<br/>ISBN 9781544323961<br/>313 TIPS for trainers : A MASTER TOOLKIT FOR ASPIRING PROFESSIONALS IN THE DOMAIN OF TRAINING AND DEVELOPMENT : Plus 40 Bonus and Generation-Y Tacticsent://SD_ILS/0/SD_ILS:2811572026-04-29T03:43:21Z2026-04-29T03:43:21ZUmair Ahmed Abdul Halim Abdul Majid, author. Md. Lazim Mohd. Zin, author.<br/>2019<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789672363002<br/>Training Instruments In HRD And ODent://SD_ILS/0/SD_ILS:2612282026-04-29T03:43:21Z2026-04-29T03:43:21ZPareek,Udai Purohit, Surabhi, author.<br/>2018<br/>ISBN 9789352806904<br/>Training Reinforcement : The 7 Principles To Create Measurable Behavior Change And Make Learning Stickent://SD_ILS/0/SD_ILS:2562702026-04-29T03:43:21Z2026-04-29T03:43:21ZWurth, Anthonie Wurth, Kees, 1969- author.<br/>2018<br/>Perpustakaan Jabatan<br/>ISBN 9781119425557<br/>Same Training, Half The Timeent://SD_ILS/0/SD_ILS:2675842026-04-29T03:43:21Z2026-04-29T03:43:21ZDevlin, Kimberly<br/>2018<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781939247094<br/>Inception Point The Use Of Learning And Development To Reform The Singapore Public Serviceent://SD_ILS/0/SD_ILS:2697692026-04-29T03:43:21Z2026-04-29T03:43:21ZLow, James<br/>2018<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9789813235069<br/>Pengurusan Latihan : Edisi 1/2016ent://SD_ILS/0/SD_ILS:2564762026-04-29T03:43:21Z2026-04-29T03:43:21ZProf Madya Dr. Hasan Al-Banna Bin Mohamed<br/>2016<br/>ISBN 9789675985430<br/>How To Transfer The Training Outcomes In The Workplaceent://SD_ILS/0/SD_ILS:2570652026-04-29T03:43:21Z2026-04-29T03:43:21ZAbdul Rahim Zumrah Boyle, Stephen, $c Prof. Madya, Dr., author.<br/>2016<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789674402501<br/>100 great team effectiveness ideasent://SD_ILS/0/SD_ILS:2301852026-04-29T03:43:21Z2026-04-29T03:43:21ZShaw, Peter<br/>2015<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789814561372<br/>Trends in trainingent://SD_ILS/0/SD_ILS:2428222026-04-29T03:43:21Z2026-04-29T03:43:21ZO'Leary, Brian J., editor. University of Tennessee at Chattanooga, host institution.<br/>2015<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781443878258<br/>Training And Development For Dummiesent://SD_ILS/0/SD_ILS:2594782026-04-29T03:43:21Z2026-04-29T03:43:21ZBiech,Elaine<br/>2015<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781119076339<br/>Internships : Ecosystem for sustainable excellenceent://SD_ILS/0/SD_ILS:2170122026-04-29T03:43:21Z2026-04-29T03:43:21ZNoor Nasir Kader Ali, editor Phua Kia Kien, Prof. Madya, Dr., editor Mutharasu Devarajan, Prof. Madya, Dr., editor Yeoh, Fei Yee, Dr., editor Edzuwyn Fathin Mahyuddin, editor<br/>2014<br/>ISBN 9789673941896<br/>Library administration and staff trainingent://SD_ILS/0/SD_ILS:2287822026-04-29T03:43:21Z2026-04-29T03:43:21ZKumar, Deepak<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789350564240<br/>The Top Technologies Every Librarian Needs To Knowent://SD_ILS/0/SD_ILS:2379062026-04-29T03:43:21Z2026-04-29T03:43:21ZVarnum, Kenneth J<br/>2014<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Lembah Pantai<br/>ISBN 9781783300334<br/>Service failure : the real reasons employees struggle with customer service and what you can do about itent://SD_ILS/0/SD_ILS:2014102026-04-29T03:43:21Z2026-04-29T03:43:21ZToister, Jeff.<br/>2013<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780814431993<br/>Employee training and developmentent://SD_ILS/0/SD_ILS:2198732026-04-29T03:43:21Z2026-04-29T03:43:21ZNoe, Raymond A., author.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071326384<br/>Managers as mentors : building partnerships for learningent://SD_ILS/0/SD_ILS:2199342026-04-29T03:43:21Z2026-04-29T03:43:21ZBell, Chip R. Goldsmith, Marshall.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781609947101<br/>The no-nonsense guide to training in libraries.ent://SD_ILS/0/SD_ILS:2246152026-04-29T03:43:21Z2026-04-29T03:43:21ZAllan, Barbara<br/>2013<br/>Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN 9781856048286<br/>How to coach : coaching yourself and your team to successent://SD_ILS/0/SD_ILS:2191812026-04-29T03:43:21Z2026-04-29T03:43:21ZOwen, Jo, author<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780273786382<br/>Retail servicesent://SD_ILS/0/SD_ILS:2014252026-04-29T03:43:21Z2026-04-29T03:43:21ZPerlitz, Lee Hill, Dan, 1971- Coxhill, Matthew, 1963-<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781743070741<br/>Training in Australiaent://SD_ILS/0/SD_ILS:1883202026-04-29T03:43:21Z2026-04-29T03:43:21ZTovey, Michael D., 1959-<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781442539020<br/>Staff development on a shoestring : a how-to-do-it manual for librariansent://SD_ILS/0/SD_ILS:1838492026-04-29T03:43:21Z2026-04-29T03:43:21ZTrotta, Marcia<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781555707309<br/>TWI case studies : standard work, continuous improvement, and teamworkent://SD_ILS/0/SD_ILS:1843622026-04-29T03:43:21Z2026-04-29T03:43:21ZDinero, Donald A.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781439846100<br/>Menghasilkan pekerja cemerlangent://SD_ILS/0/SD_ILS:1862222026-04-29T03:43:21Z2026-04-29T03:43:21ZZainuddin Zakaria Goh, Ying Soon Ziadatul Hidayah Zakaria<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789673442454<br/>Workplace learning & leadership : a handbook for library and nonprofit trainersent://SD_ILS/0/SD_ILS:1765042026-04-29T03:43:21Z2026-04-29T03:43:21ZReed, Lori, 1972- Signorelli, Paul<br/>2011<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780838910825<br/>Training in Australiaent://SD_ILS/0/SD_ILS:2045762026-04-29T03:43:21Z2026-04-29T03:43:21ZTovey, Michael D., 1959-<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781442539020<br/>Pengurusan modul latihan profesionalent://SD_ILS/0/SD_ILS:1458642026-04-29T03:43:21Z2026-04-29T03:43:21ZChek Mat<br/>2010<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Jabatan<br/>ISBN 9789676122858<br/>Technology training in librariesent://SD_ILS/0/SD_ILS:1616302026-04-29T03:43:21Z2026-04-29T03:43:21ZHoughton-Jan, Sarah<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781555707064<br/>Training on trial : how workplace learning must reinvent itself to remain relevantent://SD_ILS/0/SD_ILS:1755342026-04-29T03:43:21Z2026-04-29T03:43:21ZKirkpatrick, James D., 1952- Kirkpatrick, Wendy Kayser<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780814414644<br/>Inspirational training : make an impact on your trainees your staff, your careerent://SD_ILS/0/SD_ILS:2053972026-04-29T03:43:21Z2026-04-29T03:43:21ZCartey, Ronald<br/>2010<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Jabatan<br/>ISBN 9789837206335<br/>Employee training and developmentent://SD_ILS/0/SD_ILS:2156672026-04-29T03:43:21Z2026-04-29T03:43:21ZNoe, Raymond A.<br/>"Raymond Noe's Employee Training and Development sets the standard in this course area. First introduced in 1998, ETD became the market-defining text within 6 months of publication. Its popularity is due to its lively writing style and relevant examples of the most up-to-date developments in training, research and practice, including the strategic role of training and the use of new technologies in training. Employee Training and Development strikes a balance between research and real company practices. It provides students with a solid background in the fundamentals of training and development such as needs assessment, transfer of training, learning environment design, methods, and evaluation. To help students better understand the relationship between the main elements of the book, the book is now organized into five different parts. Part I focuses on the context for training and development and includes a chapter devoted to strategic training. Part II includes coverage related to the fundamentals of designing training programs. Chapters in Part II focus on needs assessment, learning theories and program design, transfer of training, and training evaluation. Part III focuses on training and development methods and includes chapters devoted to traditional training methods, e-learning and the use of technology in training, employee development, and special issues in employee development, such as managing diversity, succession planning, and cross-cultural preparation. Chapters in Part IV cover career issues and how companies manage careers, as well as challenges in career management, such as dealing with work-life conflict, retirement, and socialization. Finally, Part V provides a look at the future of training and development. "--Publisher's website.<br/>2010<br/>Perpustakaan Jabatan<br/>ISBN 9780071267786<br/>Training in interpersonal skills : Tips for managing people at workent://SD_ILS/0/SD_ILS:1000812026-04-29T03:43:21Z2026-04-29T03:43:21ZRobbins, Stephen P. Hunsaker, Phillip L.<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780132354998<br/>Improving learning transfer : a guide to getting , ore out of what you put into your trainingent://SD_ILS/0/SD_ILS:1161472026-04-29T03:43:21Z2026-04-29T03:43:21ZKirwan, Cyril.<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780566088445<br/>Coaching and mentoring : What they are and how to make the most of thement://SD_ILS/0/SD_ILS:1217122026-04-29T03:43:21Z2026-04-29T03:43:21Z2009<br/>ISBN 9781846681899<br/>Coaching and mentoring : What they are and how to make the most of thement://SD_ILS/0/SD_ILS:1235852026-04-29T03:43:21Z2026-04-29T03:43:21Z2009<br/>ISBN 9781846681899<br/>Training in interpersonal skills : Tips for managing people at workent://SD_ILS/0/SD_ILS:1133612026-04-29T03:43:21Z2026-04-29T03:43:21ZRobbins, Stephen P. Hunsaker, Phillip L.<br/>2009<br/>ISBN 9780132354998<br/>E-learning 2.0 : proven practices and emerging technologies to achieve real resultsent://SD_ILS/0/SD_ILS:1148522026-04-29T03:43:21Z2026-04-29T03:43:21ZRosen, Anita<br/>2009<br/>ISBN 9780814410738<br/>Developing employee talent to perform people power: human resoure management and organizational behavior collectionent://SD_ILS/0/SD_ILS:1309042026-04-29T03:43:21Z2026-04-29T03:43:21ZWarren, Kim<br/>2009<br/>ISBN 9789746521291<br/>10 steps to successful coachingent://SD_ILS/0/SD_ILS:1842342026-04-29T03:43:21Z2026-04-29T03:43:21ZOberstein, Sophie<br/>2009<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9781562865443<br/>10 Steps to succesfulent://SD_ILS/0/SD_ILS:1874802026-04-29T03:43:21Z2026-04-29T03:43:21ZBiech, Elaine American Society for Training and Development<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781562865412<br/>Managing the training function for bottom-line results : Tools, models, and best practicesent://SD_ILS/0/SD_ILS:1004512026-04-29T03:43:21Z2026-04-29T03:43:21ZBarbazette, Jean<br/>2008<br/>ISBN 9780787982430<br/>Improve your coaching & training skillsent://SD_ILS/0/SD_ILS:1035442026-04-29T03:43:21Z2026-04-29T03:43:21ZForsyth, Patrick<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780749452353<br/>Employee training and developmentent://SD_ILS/0/SD_ILS:896622026-04-29T03:43:21Z2026-04-29T03:43:21ZNoe, Raymond A.<br/>2008<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780073404905<br/>Fasilitator efektif & dinamikent://SD_ILS/0/SD_ILS:1191312026-04-29T03:43:21Z2026-04-29T03:43:21ZMohammad Azizi Shah Mohamed Arip Nazariah Abdul Samad<br/>2008<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789675226007<br/>Managing the training function for bottom-line results : Tools, models, and best practicesent://SD_ILS/0/SD_ILS:1075402026-04-29T03:43:21Z2026-04-29T03:43:21ZBarbazette, Jean<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur<br/>ISBN 9780787982430<br/>Investing in people : financial impact of human resources initiativesent://SD_ILS/0/SD_ILS:1133682026-04-29T03:43:21Z2026-04-29T03:43:21ZCascio, Wayne Boudreau, John<br/>2008<br/>ISBN 9780132394116<br/>Performance consulting : a practical guide for HR and learning professionalsent://SD_ILS/0/SD_ILS:1148902026-04-29T03:43:21Z2026-04-29T03:43:21ZRobinson, Dana Gaines. 1944-<br/>2008<br/>ISBN 9781576754351<br/>Analisis keperluan latihan teori dan praktisent://SD_ILS/0/SD_ILS:1690092026-04-29T03:43:21Z2026-04-29T03:43:21ZRossilah Jamil<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789835204616<br/>Instructor excellence : mastering the delivery of trainingent://SD_ILS/0/SD_ILS:907832026-04-29T03:43:21Z2026-04-29T03:43:21ZPowers, Bob Rothwell, William J.<br/>2007<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780787982294<br/>Managing peopleent://SD_ILS/0/SD_ILS:914412026-04-29T03:43:21Z2026-04-29T03:43:21ZSilverstein, Barry<br/>2007 1<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Jabatan Perpustakaan Kuala Lumpur<br/>ISBN 9780061145568<br/>Workplace trainers' handbookent://SD_ILS/0/SD_ILS:920842026-04-29T03:43:21Z2026-04-29T03:43:21ZKhoo, Cheok Sin<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Jabatan Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789834338305<br/>The first-time manager's guide to team buildingent://SD_ILS/0/SD_ILS:923802026-04-29T03:43:21Z2026-04-29T03:43:21ZTopchik, Gary S.<br/>2007<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur<br/>ISBN 9780814474297<br/>Implementing the four levelsent://SD_ILS/0/SD_ILS:989362026-04-29T03:43:21Z2026-04-29T03:43:21Z2007<br/>ISBN 9781576754542<br/>Developing Your Peopleent://SD_ILS/0/SD_ILS:989432026-04-29T03:43:21Z2026-04-29T03:43:21ZKehoe, Daniel<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780070137899<br/>Toyota Talentent://SD_ILS/0/SD_ILS:990012026-04-29T03:43:21Z2026-04-29T03:43:21ZLiker, Jeffrey K. Meier, David P.<br/>2007<br/>ISBN 9780071477451<br/>Award-winning customer service : 101 ways to guarantee great performanceent://SD_ILS/0/SD_ILS:993642026-04-29T03:43:21Z2026-04-29T03:43:21ZEvenson, Renee<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780814474549<br/>Gadgets, games, adn gizmos for learning : Tolls and techniques for transfering know-how from Boomers to Gamersent://SD_ILS/0/SD_ILS:1005302026-04-29T03:43:21Z2026-04-29T03:43:21ZKapp, Karl M.<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780787986544<br/>Coaching, counseling & mentoring : how to choose & use the right technique to boost employee performanceent://SD_ILS/0/SD_ILS:1050872026-04-29T03:43:21Z2026-04-29T03:43:21ZStone, Florence M.<br/>2007<br/>ISBN 9780814473856<br/>Presenting service: the ultimate guide for the foodservice professionalent://SD_ILS/0/SD_ILS:845452026-04-29T03:43:21Z2026-04-29T03:43:21ZKotschevar, Lendal H. Luciani , Valentino<br/>2007<br/>ISBN 9780471475781<br/>Instructor excellence : mastering the delivery of trainingent://SD_ILS/0/SD_ILS:896662026-04-29T03:43:21Z2026-04-29T03:43:21ZPowers, Bob Rothwell, William J.<br/>2007<br/>Perpustakaan Jabatan<br/>ISBN 9780787982294<br/>101 ways to improve customer service : Training, tools, tips, & techniquesent://SD_ILS/0/SD_ILS:1232162026-04-29T03:43:21Z2026-04-29T03:43:21ZUkens, Lorraine L.<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787982003<br/>Award-winning customer service : 101 ways to guarantee great performanceent://SD_ILS/0/SD_ILS:1071832026-04-29T03:43:21Z2026-04-29T03:43:21ZEvenson, Renee<br/>2007<br/>ISBN 9780814474549<br/>Toyota talent : Developing your people the Toyota wayent://SD_ILS/0/SD_ILS:1073262026-04-29T03:43:21Z2026-04-29T03:43:21ZLiker, Jeffrey K. Meier, David.<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780071477451<br/>Implementing the four levels : a practical guide for effetive evaluation of training programsent://SD_ILS/0/SD_ILS:1072462026-04-29T03:43:21Z2026-04-29T03:43:21ZJames D. Kirkpatrick.<br/>2007<br/>ISBN 9781576754542<br/>Developing Your Peopleent://SD_ILS/0/SD_ILS:1072542026-04-29T03:43:21Z2026-04-29T03:43:21ZKehoe, Daniel<br/>2007<br/>ISBN 9780070137899<br/>Toyota talent : developing your people the Toyota wayent://SD_ILS/0/SD_ILS:1087982026-04-29T03:43:21Z2026-04-29T03:43:21ZLiker, Jeffrey K. Meier, David.<br/>2007<br/>ISBN 9780071477451<br/>101 ways to improve customer service : Training, tools, tips, & techniquesent://SD_ILS/0/SD_ILS:1252182026-04-29T03:43:21Z2026-04-29T03:43:21ZUkens, Lorraine L.<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787982003<br/>360 degree feedbackent://SD_ILS/0/SD_ILS:1900732026-04-29T03:43:21Z2026-04-29T03:43:21ZWard, Peter, 1942-<br/>2007 2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9788179922773<br/>The accidental trainer : a reference manual for the small, part-time, or one-person training departmentent://SD_ILS/0/SD_ILS:790632026-04-29T03:43:21Z2026-04-29T03:43:21ZMiner, Nanette<br/>2006<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780787980467<br/>Panduan menjadi fasilitator efektifent://SD_ILS/0/SD_ILS:811172026-04-29T03:43:21Z2026-04-29T03:43:21ZHamdan Abd. Kadir Syed Hussin Jaafar Mawel, Madon<br/>2006<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9789833585069<br/>The group trainers handbook : designing and delivering training for groupsent://SD_ILS/0/SD_ILS:815782026-04-29T03:43:21Z2026-04-29T03:43:21ZLeigh, David.<br/>2006<br/>ISBN 9780749447441<br/>The group trainers handbook : designing and delivering training for groupsent://SD_ILS/0/SD_ILS:818512026-04-29T03:43:21Z2026-04-29T03:43:21ZLeigh, David.<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780749447441<br/>Customer service trainingent://SD_ILS/0/SD_ILS:927742026-04-29T03:43:21Z2026-04-29T03:43:21ZKamin, Maxine<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780750663632<br/>Leading change trainingent://SD_ILS/0/SD_ILS:961622026-04-29T03:43:21Z2026-04-29T03:43:21ZRussell, Jeffrey Russell, Linda.<br/>2006<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780750663656<br/>The group trainers handbook : designing and delivering training for groupsent://SD_ILS/0/SD_ILS:822552026-04-29T03:43:21Z2026-04-29T03:43:21ZLeigh, David.<br/>2006<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780749447441<br/>Learning in organizations : complexities and diversitiesent://SD_ILS/0/SD_ILS:830362026-04-29T03:43:21Z2026-04-29T03:43:21ZSmith, Peter J. Chawla, Sarita, ed. Renesch, John, 1937-, ed.<br/>2006<br/>ISBN 9780415356046<br/>The accidental trainer : a reference manual for the small, part-time, or one-person training departmentent://SD_ILS/0/SD_ILS:845232026-04-29T03:43:21Z2026-04-29T03:43:21ZMiner, Nanette<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787980467<br/>Outsourcing training and development : factors for successent://SD_ILS/0/SD_ILS:846112026-04-29T03:43:21Z2026-04-29T03:43:21ZHale, Judith<br/>2006<br/>ISBN 9780787978976<br/>Customer service trainingent://SD_ILS/0/SD_ILS:846742026-04-29T03:43:21Z2026-04-29T03:43:21ZKamin, Maxine<br/>2006<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780750663632<br/>Customer service trainingent://SD_ILS/0/SD_ILS:846732026-04-29T03:43:21Z2026-04-29T03:43:21ZKamin, Maxine<br/>2006<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780750663632<br/>Tough training topics : a presenter's survival guideent://SD_ILS/0/SD_ILS:847732026-04-29T03:43:21Z2026-04-29T03:43:21ZAlbrecht, Steve<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787977962<br/>Training needs assessment : methods, tools and techniquesent://SD_ILS/0/SD_ILS:847752026-04-29T03:43:21Z2026-04-29T03:43:21ZBarbazette, Jean<br/>2006<br/>ISBN 9780787975258<br/>Training needs assessment: methods, tools and techniquesent://SD_ILS/0/SD_ILS:847762026-04-29T03:43:21Z2026-04-29T03:43:21ZBarbazette, Jean<br/>2006<br/>Perpustakaan Kuala Lumpur Perpustakaan Jabatan<br/>ISBN 9780787975258<br/>Leading change trainingent://SD_ILS/0/SD_ILS:850842026-04-29T03:43:21Z2026-04-29T03:43:21ZRussell, Jeffrey Russell, Linda.<br/>2006<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780750663656<br/>Leading change trainingent://SD_ILS/0/SD_ILS:850852026-04-29T03:43:21Z2026-04-29T03:43:21ZRussell, Jeffrey Russell, Linda.<br/>2006<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Muhibbah<br/>ISBN 9780750663656<br/>New employee orientation trainingent://SD_ILS/0/SD_ILS:850882026-04-29T03:43:21Z2026-04-29T03:43:21ZLawson, Karen<br/>2006<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780750663649<br/>New employee orientation trainingent://SD_ILS/0/SD_ILS:850892026-04-29T03:43:21Z2026-04-29T03:43:21ZLawson, Karen<br/>2006<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780750663649<br/>Outsourcing training and development : factors for successent://SD_ILS/0/SD_ILS:874962026-04-29T03:43:21Z2026-04-29T03:43:21ZHale, Judith<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787978976<br/>Panduan menjadi fasilitatorent://SD_ILS/0/SD_ILS:1177532026-04-29T03:43:21Z2026-04-29T03:43:21ZWan Norjihan Wan Abdullah<br/>2006<br/>Perpustakaan Internet Bergerak<br/>ISBN 9789833585052<br/>Panduan menjadi fasilitatorent://SD_ILS/0/SD_ILS:1193252026-04-29T03:43:21Z2026-04-29T03:43:21ZWan Norjihan Wan Abdullah<br/>2006<br/>ISBN 9789833585052<br/>Training needs assessment : methods, tools, and techniquesent://SD_ILS/0/SD_ILS:2174032026-04-29T03:43:21Z2026-04-29T03:43:21ZBarbazette, Jean, 1943-<br/>2006<br/>Perpustakaan Jabatan<br/>ISBN 9780787975258<br/>Panduan menjadi fasilitator efektifent://SD_ILS/0/SD_ILS:732362026-04-29T03:43:21Z2026-04-29T03:43:21ZHamdan Abd. Kadir Syed Hussin Jaafar Mawel, Madon<br/>2006<br/>Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur<br/>ISBN 9789833585069<br/>Lesson in learning, e-Learning and trainingent://SD_ILS/0/SD_ILS:506202026-04-29T03:43:21Z2026-04-29T03:43:21ZSchank, Roger C<br/>2005<br/>ISBN 9780787976668<br/>People strategies for trainers : 165 tips and techniques for dealing with difficult classroom situationsent://SD_ILS/0/SD_ILS:809052026-04-29T03:43:21Z2026-04-29T03:43:21ZLucas, Robert W.<br/>2005<br/>ISBN 9780814472613<br/>Transfering learning to behavior: using the four levels to improve performanceent://SD_ILS/0/SD_ILS:817562026-04-29T03:43:21Z2026-04-29T03:43:21ZKirkpatrick, Donald L. Kirkpatrick, James D., 1952-<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781576753255<br/>Customer service training 101: quick and easy techniques that get great resultsent://SD_ILS/0/SD_ILS:820712026-04-29T03:43:21Z2026-04-29T03:43:21ZEvenson, Renee, 1951-<br/>2005<br/>ISBN 9780814472903<br/>The trainer's journey to competence tools, assessments and modelsent://SD_ILS/0/SD_ILS:927622026-04-29T03:43:21Z2026-04-29T03:43:21ZBarbazette, Jean<br/>2005<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780787975234<br/>The business case for e-learningent://SD_ILS/0/SD_ILS:440692026-04-29T03:43:21Z2026-04-29T03:43:21ZKelly, Tom Nanjaini, Nader<br/>2005<br/>ISBN 9781587200861<br/>Beyond transfer of training : engaging systems to improve performanceent://SD_ILS/0/SD_ILS:844312026-04-29T03:43:21Z2026-04-29T03:43:21ZBroad, Mary L.<br/>2005<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780787977481<br/>How to contribute to your team's success: participant's workbookent://SD_ILS/0/SD_ILS:843312026-04-29T03:43:21Z2026-04-29T03:43:21ZSilberman, Mel Hansburg, Freda<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787973575<br/>How to contribute to your team's success: participant's workbookent://SD_ILS/0/SD_ILS:843322026-04-29T03:43:21Z2026-04-29T03:43:21ZSilberman, Mel Hansburg, Freda<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787973575<br/>How to contribute to your team's success: participant's workbookent://SD_ILS/0/SD_ILS:843332026-04-29T03:43:21Z2026-04-29T03:43:21ZSilberman, Mel Hansburg, Freda<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787973575<br/>How to contribute to your team's success: participant's workbookent://SD_ILS/0/SD_ILS:843342026-04-29T03:43:21Z2026-04-29T03:43:21ZSilberman, Mel Hansburg, Freda<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787973575<br/>The ten-minute trainer : 150 ways to teach it ouick and make it stick!ent://SD_ILS/0/SD_ILS:844492026-04-29T03:43:21Z2026-04-29T03:43:21ZBowman, Sharon L.<br/>2005<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Lembah Pantai<br/>ISBN 9780787974428<br/>How to contribute to your team's success : participant's workbookent://SD_ILS/0/SD_ILS:843352026-04-29T03:43:21Z2026-04-29T03:43:21ZSilberman, Mel Hansburg, Freda<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787973575<br/>How to contribute to your team's success: participant's workbookent://SD_ILS/0/SD_ILS:843362026-04-29T03:43:21Z2026-04-29T03:43:21ZSilberman, Mel Hansburg, Freda<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787973575<br/>How to contribute to your team's success: participant's workbookent://SD_ILS/0/SD_ILS:843372026-04-29T03:43:21Z2026-04-29T03:43:21ZSilberman, Mel Hansburg, Freda<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787973575<br/>How to contribute to your team's success: participant's workbookent://SD_ILS/0/SD_ILS:843382026-04-29T03:43:21Z2026-04-29T03:43:21ZSilberman, Mel Hansburg, Freda<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787973575<br/>How to contribute to your team's success: participant's workbookent://SD_ILS/0/SD_ILS:843392026-04-29T03:43:21Z2026-04-29T03:43:21ZSilberman, Mel Hansburg, Freda<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787973575<br/>How to contribute to your team's success: participant's workbookent://SD_ILS/0/SD_ILS:843402026-04-29T03:43:21Z2026-04-29T03:43:21ZSilberman, Mel Hansburg, Freda<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787973575<br/>How to speak up without putting others down: leaders guideent://SD_ILS/0/SD_ILS:843432026-04-29T03:43:21Z2026-04-29T03:43:21ZSilberman, Mel Hansburg, Freda, 1950-<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787973551<br/>How to bring out the better side of difficult people: leader's guideent://SD_ILS/0/SD_ILS:843442026-04-29T03:43:21Z2026-04-29T03:43:21ZSilberman, Mel Hansburg, Freda, 1950-<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787973544<br/>How to bring out the better side of difficult people: participant's workbookent://SD_ILS/0/SD_ILS:843452026-04-29T03:43:21Z2026-04-29T03:43:21ZSilberman, Mel Hansburg, Freda, 1950-<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787973582<br/>The other blended learningent://SD_ILS/0/SD_ILS:845762026-04-29T03:43:21Z2026-04-29T03:43:21ZWilson, Diann. Smilanich, Ellen<br/>2005<br/>ISBN 9780787974015<br/>E-learning by designent://SD_ILS/0/SD_ILS:847412026-04-29T03:43:21Z2026-04-29T03:43:21ZHorton, Wiliiam<br/>2005<br/>ISBN 9780787984250<br/>Emotional intelligence in action : training and coachingn activities for the leaders and managersent://SD_ILS/0/SD_ILS:847422026-04-29T03:43:21Z2026-04-29T03:43:21ZHughes, Marcia Patterson , L. Bonita Terrell , James Bradford<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787978433<br/>The trainer's journey to competence : tools, assessments and modelsent://SD_ILS/0/SD_ILS:847712026-04-29T03:43:21Z2026-04-29T03:43:21ZBarbazette, Jean<br/>2005<br/>ISBN 9780787975234<br/>Training for dummiesent://SD_ILS/0/SD_ILS:847742026-04-29T03:43:21Z2026-04-29T03:43:21ZBiech, Elaine<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780764559853<br/>Emotional intelligence in action : training and coachingn activities for the leaders and managersent://SD_ILS/0/SD_ILS:867032026-04-29T03:43:21Z2026-04-29T03:43:21ZHughes, Marcia Patterson , L. Bonita Terrell , James Bradford<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787978433<br/>The trainer's journey to competence tools, assessments and modelsent://SD_ILS/0/SD_ILS:867492026-04-29T03:43:21Z2026-04-29T03:43:21ZBarbazette, Jean<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787975234<br/>Emotional intelligence in action : training and coachingn activities for the leaders and managersent://SD_ILS/0/SD_ILS:878432026-04-29T03:43:21Z2026-04-29T03:43:21ZHughes, Marcia Patterson , L. Bonita<br/>2005<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780787978433<br/>Emotional intelligence in action : training and coachingn activities for the leaders and managersent://SD_ILS/0/SD_ILS:878442026-04-29T03:43:21Z2026-04-29T03:43:21ZHughes, Marcia<br/>2005<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN 9780787978433<br/>The trainer's journey to competence : tools, assessments and modelsent://SD_ILS/0/SD_ILS:878772026-04-29T03:43:21Z2026-04-29T03:43:21ZBarbazette, Jean<br/>2005<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN 9780787975234<br/>Improving on-the-job training : how to establish and operate a comprehensive OJT programent://SD_ILS/0/SD_ILS:553142026-04-29T03:43:21Z2026-04-29T03:43:21ZRothwell, William J.<br/>2004<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787965051<br/>How to design and deliver training for the new and emerging generationsent://SD_ILS/0/SD_ILS:553302026-04-29T03:43:21Z2026-04-29T03:43:21ZEl-Shamy, Susan<br/>2004<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787969776<br/>Coaching and mentoring skillsent://SD_ILS/0/SD_ILS:560962026-04-29T03:43:21Z2026-04-29T03:43:21ZDuBrin, Andrew J.<br/>2004<br/>ISBN 9780130922229<br/>Multimedia-based instructional design :ent://SD_ILS/0/SD_ILS:797292026-04-29T03:43:21Z2026-04-29T03:43:21ZLee, William W. Owens Diana L.<br/>2004<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787970697<br/>Graphics for learning : proven guideline for planning, designing and evaluating visuals in training materialsent://SD_ILS/0/SD_ILS:333882026-04-29T03:43:21Z2026-04-29T03:43:21ZClark, Ruth Colvin Lyons, Chopeta<br/>2004<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787969943<br/>Multimedia-based instructional design :ent://SD_ILS/0/SD_ILS:334152026-04-29T03:43:21Z2026-04-29T03:43:21ZLee, William W. Owens Diana L.<br/>2004<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787970697<br/>How to be a great coach : 24 lessons for turning on the productivity of every employeeent://SD_ILS/0/SD_ILS:949302026-04-29T03:43:21Z2026-04-29T03:43:21ZCook, Marshall J.<br/>2004<br/>ISBN 9780071435291<br/>How To Design And Deliver Training For The New Emerging Generationent://SD_ILS/0/SD_ILS:984652026-04-29T03:43:21Z2026-04-29T03:43:21ZEl-Shamy, Susan<br/>2004<br/>ISBN 9780787969776<br/>Integrated e-learning : implications for pedagogy, technology and organizationent://SD_ILS/0/SD_ILS:423802026-04-29T03:43:21Z2026-04-29T03:43:21Z2004<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780415335027<br/>How to design and deliver training for the new and emerging generationsent://SD_ILS/0/SD_ILS:456142026-04-29T03:43:21Z2026-04-29T03:43:21ZEl-Shamy, Susan<br/>2004<br/>ISBN 9780787969776<br/>Improving on-the-job training : how to establish and operate a comprehensive OJT programent://SD_ILS/0/SD_ILS:461322026-04-29T03:43:21Z2026-04-29T03:43:21ZRothwell, William J.<br/>2004<br/>ISBN 9780787965051<br/>How To Design And Deliver Training For The New Emerging Generationent://SD_ILS/0/SD_ILS:1075982026-04-29T03:43:21Z2026-04-29T03:43:21ZEl-Shamy, Susan<br/>2004<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN 9780787969776<br/>Multimedia-based instructional design :ent://SD_ILS/0/SD_ILS:2692642026-04-29T03:43:21Z2026-04-29T03:43:21ZLee, William W. Owens Diana L.<br/>2004<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787970697<br/>Panduan menjadi fasilitator efektifent://SD_ILS/0/SD_ILS:593102026-04-29T03:43:21Z2026-04-29T03:43:21ZHamdan Ab. Kadir<br/>2003<br/>ISBN 9789831921227<br/>Mastering mentoring and coaching with emotional intelligenceent://SD_ILS/0/SD_ILS:390522026-04-29T03:43:21Z2026-04-29T03:43:21ZMerlevede, Patrick E.<br/>2003<br/>ISBN 9781904424086<br/>Coaching made easy : step- by- step techniques that get resultsent://SD_ILS/0/SD_ILS:405452026-04-29T03:43:21Z2026-04-29T03:43:21ZLeibling, Mike Prior, Robin<br/>2003<br/>ISBN 9780749439538<br/>Laugh and learnent://SD_ILS/0/SD_ILS:206222026-04-29T03:43:21Z2026-04-29T03:43:21ZTamblyn, Doni<br/>2003<br/>ISBN 9780814407455<br/>Preparing learners for e-learningent://SD_ILS/0/SD_ILS:207122026-04-29T03:43:21Z2026-04-29T03:43:21Z2003<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787963965<br/>Training interpersonal skillsent://SD_ILS/0/SD_ILS:207592026-04-29T03:43:21Z2026-04-29T03:43:21ZRobbins, Stephen P. Hunsaker, Philip L.<br/>2003<br/>ISBN 9780130090546<br/>Blended learning: How to integrate online and traditional learningent://SD_ILS/0/SD_ILS:231582026-04-29T03:43:21Z2026-04-29T03:43:21ZThorne, Kaye<br/>2003<br/>ISBN 9780749439019<br/>58 1/2 ways to improvise in trainingent://SD_ILS/0/SD_ILS:466752026-04-29T03:43:21Z2026-04-29T03:43:21ZJackson, Paul Z.<br/>2003<br/>ISBN 9781904424147<br/>Training and developmentent://SD_ILS/0/SD_ILS:43182026-04-29T03:43:21Z2026-04-29T03:43:21ZGreen, George<br/>2002<br/>ISBN 9781841122502<br/>Working to learnent://SD_ILS/0/SD_ILS:60702026-04-29T03:43:21Z2026-04-29T03:43:21ZEvans, karen Hodkinson, Phil Unwin, Lorna<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780749436858<br/>Building effective technical training : how to develop hard skill within organizationsent://SD_ILS/0/SD_ILS:73472026-04-29T03:43:21Z2026-04-29T03:43:21ZRothwell, William J. Benkowski, Joseph A.<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787955953<br/>Web-based training : creating E-learning experienceent://SD_ILS/0/SD_ILS:76642026-04-29T03:43:21Z2026-04-29T03:43:21ZDriscoll, Margaret<br/>2002<br/>ISBN 9780787956196<br/>Implementing mentoring schemesent://SD_ILS/0/SD_ILS:81562026-04-29T03:43:21Z2026-04-29T03:43:21ZKlasen, Nadine Clutterbuck, David<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780750654302<br/>The ASTD e-learning handbook : best practices, strategies, and case studies for an emerging fieldent://SD_ILS/0/SD_ILS:83392026-04-29T03:43:21Z2026-04-29T03:43:21ZRossett, Allison<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071387965<br/>The 2002 ASTD training and performance yearbookent://SD_ILS/0/SD_ILS:84482026-04-29T03:43:21Z2026-04-29T03:43:21ZWoods, John A. Cortada, James W.<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071380218<br/>Employee training & developmentent://SD_ILS/0/SD_ILS:85792026-04-29T03:43:21Z2026-04-29T03:43:21ZNoe, Raymond A.<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780072436617<br/>Training the Midas Touch : Developing your organization's greatest assetent://SD_ILS/0/SD_ILS:94642026-04-29T03:43:21Z2026-04-29T03:43:21ZPalmer, Richard<br/>2002<br/>ISBN 9780749437398<br/>Learning unplugged : using mobile technologies for organizational training and performance improvementent://SD_ILS/0/SD_ILS:98972026-04-29T03:43:21Z2026-04-29T03:43:21ZGayeski, Diane Mary<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780814471456<br/>The coaching at work toolkitent://SD_ILS/0/SD_ILS:101422026-04-29T03:43:21Z2026-04-29T03:43:21ZZeus, Perry Skiffington, Suzanne<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780074711033<br/>Beyond knowledge managementent://SD_ILS/0/SD_ILS:105712026-04-29T03:43:21Z2026-04-29T03:43:21ZGarvey, Bob Williamson, Bill<br/>2002<br/>ISBN 9780273655176<br/>Grow your own leaders : how to identify, develop adn retain leadership talentent://SD_ILS/0/SD_ILS:107432026-04-29T03:43:21Z2026-04-29T03:43:21ZByham, William C. Smith, Audrey B. Paese, Matthew J.<br/>2002<br/>ISBN 9780130093981<br/>Developing and training human resources in organizationsent://SD_ILS/0/SD_ILS:110762026-04-29T03:43:21Z2026-04-29T03:43:21ZWexley, Kenneth N. Latham, Gary P.<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780130894977<br/>How to measure training resultsent://SD_ILS/0/SD_ILS:132382026-04-29T03:43:21Z2026-04-29T03:43:21ZPhillips, Jack J. Stone, Ron Drew<br/>2002<br/>ISBN 9780071387927<br/>Hrd and learning organisations in Europeent://SD_ILS/0/SD_ILS:162002026-04-29T03:43:21Z2026-04-29T03:43:21Z2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780415277884<br/>Performance-based evalutionent://SD_ILS/0/SD_ILS:172992026-04-29T03:43:21Z2026-04-29T03:43:21ZHale, Judith<br/>2002<br/>ISBN 9780787960353<br/>Online learning todayent://SD_ILS/0/SD_ILS:175032026-04-29T03:43:21Z2026-04-29T03:43:21ZShea-Schultz, Heather Fogarty, John<br/>2002<br/>Perpustakaan Lembah Pantai<br/>ISBN 9781576751435<br/>Life, Work and Learningent://SD_ILS/0/SD_ILS:176902026-04-29T03:43:21Z2026-04-29T03:43:21ZBeckett, David Hager, Paul<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780415161893<br/>Responsible restructuringent://SD_ILS/0/SD_ILS:199042026-04-29T03:43:21Z2026-04-29T03:43:21ZCascio, Wayne F.<br/>2002<br/>ISBN 9781576751299<br/>Becoming an effective facilitatorent://SD_ILS/0/SD_ILS:202502026-04-29T03:43:21Z2026-04-29T03:43:21ZKapur, S.<br/>2002<br/>ISBN 9788179290156<br/>The e-learning revolutionent://SD_ILS/0/SD_ILS:208052026-04-29T03:43:21Z2026-04-29T03:43:21ZSloman, Martyn<br/>2002<br/>ISBN 9780814471555<br/>Games trainers play outdoorsent://SD_ILS/0/SD_ILS:217152026-04-29T03:43:21Z2026-04-29T03:43:21ZKroehnert, Gary<br/>2002<br/>ISBN 9780074712115<br/>Real coaching and feedback : how to help people improve their performanceent://SD_ILS/0/SD_ILS:232502026-04-29T03:43:21Z2026-04-29T03:43:21ZSmart, J.K<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780273663287<br/>The power of experiential learning : a handbook for trainers and educatorsent://SD_ILS/0/SD_ILS:258932026-04-29T03:43:21Z2026-04-29T03:43:21ZBeard, Colin Wilson, John P<br/>2002<br/>ISBN 9780749434670<br/>Designing world-class e-learningent://SD_ILS/0/SD_ILS:259272026-04-29T03:43:21Z2026-04-29T03:43:21ZSchank, Roger C<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780071377720<br/>Accelerating performanceent://SD_ILS/0/SD_ILS:282962026-04-29T03:43:21Z2026-04-29T03:43:21ZRostron , Sunny Stort<br/>2002<br/>ISBN 9780749436421<br/>The diversity training handbook : a practical guide to understanding & changing attitudesent://SD_ILS/0/SD_ILS:298142026-04-29T03:43:21Z2026-04-29T03:43:21ZClements, Phil Jones, John<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780749437220<br/>Follow this path : how the world's greatest organizations drive growth by unleashing human potentialent://SD_ILS/0/SD_ILS:411962026-04-29T03:43:21Z2026-04-29T03:43:21ZCoffman, Curt Gonzalez-Molina, Gabriel<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781844130122<br/>Kemahiran sebagai mentorent://SD_ILS/0/SD_ILS:415572026-04-29T03:43:21Z2026-04-29T03:43:21ZIsmail Noor<br/>2002<br/>ISBN 9789676112941<br/>Effective training in Malaysian organisationsent://SD_ILS/0/SD_ILS:42822026-04-29T03:43:21Z2026-04-29T03:43:21ZMaimunah Aminuddin<br/>2001<br/>ISBN 9789839340495<br/>Develop your training skillsent://SD_ILS/0/SD_ILS:58902026-04-29T03:43:21Z2026-04-29T03:43:21ZRae, Leslie<br/>2001<br/>ISBN 9780749435912<br/>Sustaining distance training : integrating learning technologies into the fabric of the enterpriseent://SD_ILS/0/SD_ILS:77922026-04-29T03:43:21Z2026-04-29T03:43:21Z2001<br/>ISBN 9780787953317<br/>Beyond the podium : delivering training and performance to a digital worldent://SD_ILS/0/SD_ILS:77972026-04-29T03:43:21Z2026-04-29T03:43:21ZRossett, Allison Sheldon, Kendra<br/>2001<br/>ISBN 9780787955267<br/>Tales for coachingent://SD_ILS/0/SD_ILS:89942026-04-29T03:43:21Z2026-04-29T03:43:21ZParkin, Margaret<br/>2001<br/>ISBN 9780749435219<br/>Coaching, mentoring and managing : breakthrough strategies to solve performance problems and build winning teamsent://SD_ILS/0/SD_ILS:738062026-04-29T03:43:21Z2026-04-29T03:43:21ZHoliday, Micki<br/>2001<br/>Perpustakaan Jabatan Perpustakaan Kuala Lumpur<br/>ISBN 9789833246328<br/>Investing in peopleent://SD_ILS/0/SD_ILS:142452026-04-29T03:43:21Z2026-04-29T03:43:21ZTurnbull, Harley<br/>2001<br/>Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN 9780717285648<br/>The complete guide to training delivery : a competency-based approachent://SD_ILS/0/SD_ILS:157602026-04-29T03:43:21Z2026-04-29T03:43:21ZKing, Stephen B. King, Marsha Rothwell, William J.<br/>2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780814404904<br/>Kemahiran sebagai mentor : Kaedah membimbing, memberi kaunseling dan menjadi model ikutanent://SD_ILS/0/SD_ILS:183202026-04-29T03:43:21Z2026-04-29T03:43:21ZIsmail Noor Ibrahim Nor<br/>2001<br/>Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN 9789676112941<br/>103 additional training gamesent://SD_ILS/0/SD_ILS:192522026-04-29T03:43:21Z2026-04-29T03:43:21ZKroehnert, Gary<br/>2001<br/>ISBN 9780074710500<br/>Human performence improvement : building practitioner competenceent://SD_ILS/0/SD_ILS:196782026-04-29T03:43:21Z2026-04-29T03:43:21ZRothwell, William J. Hohne, Carolyn K. King, Stephen B.<br/>2001<br/>ISBN 9780884154044<br/>Everything you ever needed about to know trainingent://SD_ILS/0/SD_ILS:251182026-04-29T03:43:21Z2026-04-29T03:43:21ZThorne, Kaye Mackey, David<br/>2001<br/>ISBN 9780749434632<br/>Learning and knowkedge management in the firment://SD_ILS/0/SD_ILS:9242026-04-29T03:43:21Z2026-04-29T03:43:21ZDutrenit, Gabriela<br/>2000<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781840642049<br/>Fun and Gainsent://SD_ILS/0/SD_ILS:154022026-04-29T03:43:21Z2026-04-29T03:43:21ZGreenwich, Carolyn<br/>2000<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780074707708<br/>The big book of humorous training gamesent://SD_ILS/0/SD_ILS:189932026-04-29T03:43:21Z2026-04-29T03:43:21ZTamblyn, Doni Weiss, Sharyn<br/>2000<br/>ISBN 9780071357807<br/>Human performance improvement: Building practitioner competenceent://SD_ILS/0/SD_ILS:231072026-04-29T03:43:21Z2026-04-29T03:43:21ZRothwell, William J.<br/>2000<br/>ISBN 9780884154044<br/>Faciliting empowerment: A handbook for facilitators, trainers and individualsent://SD_ILS/0/SD_ILS:260232026-04-29T03:43:21Z2026-04-29T03:43:21ZHogan, Christine<br/>2000<br/>ISBN 9780749432973<br/>The Complete Guide To Training at Workent://SD_ILS/0/SD_ILS:272692026-04-29T03:43:21Z2026-04-29T03:43:21ZZeus, Perry Skiffington, Suzanne<br/>2000<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789831364857<br/>NLP and the new managerent://SD_ILS/0/SD_ILS:453222026-04-29T03:43:21Z2026-04-29T03:43:21ZMcDermott, Ian<br/>2000<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9781587990984<br/>World class trainingent://SD_ILS/0/SD_ILS:1541762026-04-29T03:43:21Z2026-04-29T03:43:21ZThorne, Kaye Machray, Alex<br/>2000<br/>ISBN 9780749430832<br/>The action learning guide book : a real-time strategy for problem solving, training design...ent://SD_ILS/0/SD_ILS:94582026-04-29T03:43:21Z2026-04-29T03:43:21ZRothwell, William J.<br/>1999<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780787945916<br/>Organising effective trainingent://SD_ILS/0/SD_ILS:142392026-04-29T03:43:21Z2026-04-29T03:43:21ZChalmers, James<br/>1999<br/>Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN 9780717297498<br/>Bottom-line trainingent://SD_ILS/0/SD_ILS:1596922026-04-29T03:43:21Z2026-04-29T03:43:21ZFord, Donald J.<br/>1999<br/>ISBN 9780884152118<br/>Staying healthy at workent://SD_ILS/0/SD_ILS:1600822026-04-29T03:43:21Z2026-04-29T03:43:21Z1999<br/>ISBN 9780566081408<br/>Using evaluation in training and developmentent://SD_ILS/0/SD_ILS:1605482026-04-29T03:43:21Z2026-04-29T03:43:21ZRae, Leslie<br/>1999<br/>ISBN 9780749428051<br/>The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customersent://SD_ILS/0/SD_ILS:1776912026-04-29T03:43:21Z2026-04-29T03:43:21ZCarlaw, Peggy. Deming, Vasudha Kathleen.<br/>1999<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9780070779747<br/>The fast-track MBA series : human resources developmentent://SD_ILS/0/SD_ILS:1531262026-04-29T03:43:21Z2026-04-29T03:43:21ZMegginson, David Banfield, Paul Joy-Matthews, Jennifer<br/>1999<br/>ISBN 9780749429164<br/>The big book of flip chartsent://SD_ILS/0/SD_ILS:705282026-04-29T03:43:21Z2026-04-29T03:43:21ZLucas , Robert William<br/>1999<br/>ISBN 9780071343114<br/>Active trainingent://SD_ILS/0/SD_ILS:160962026-04-29T03:43:21Z2026-04-29T03:43:21ZSilberman, Mel<br/>1998<br/>ISBN 9780787939892<br/>Training on a shoestring : getting the most from your time, your budgets and your staffent://SD_ILS/0/SD_ILS:1603662026-04-29T03:43:21Z2026-04-29T03:43:21ZThorne, Kaye Machray, Alex<br/>1998<br/>ISBN 9780749425739<br/>Sharpen your team's skills in developing strategyent://SD_ILS/0/SD_ILS:980812026-04-29T03:43:21Z2026-04-29T03:43:21ZSusan, Clayton<br/>1997<br/>ISBN 9780077092818<br/>The business approach to trainingent://SD_ILS/0/SD_ILS:982402026-04-29T03:43:21Z2026-04-29T03:43:21ZWilliams, Teresa Green, Andrian<br/>1997<br/>ISBN 9780566076565<br/>Using presentations in traning and developmentent://SD_ILS/0/SD_ILS:984672026-04-29T03:43:21Z2026-04-29T03:43:21ZRae, Leslie<br/>1997<br/>ISBN 9780749424237<br/>INTAN : milestone of successent://SD_ILS/0/SD_ILS:1249702026-04-29T03:43:21Z2026-04-29T03:43:21ZInstitut Tadbiran Awam Negara<br/>1997<br/>Perpustakaan Kuala Lumpur<br/>ISBN 9789679933536<br/>Designing competence-based trainingent://SD_ILS/0/SD_ILS:1535652026-04-29T03:43:21Z2026-04-29T03:43:21ZFletcher, Shirley<br/>1997<br/>ISBN 9780749421960<br/>Reka bentuk dan pengurusan latihan : konsep dan amalanent://SD_ILS/0/SD_ILS:1580272026-04-29T03:43:21Z2026-04-29T03:43:21ZIbrahim Mamat<br/>1996<br/>ISBN 9789836252241<br/>Managers as mentors : building partnerships for learningent://SD_ILS/0/SD_ILS:1587332026-04-29T03:43:21Z2026-04-29T03:43:21ZBell, Chip R.<br/>1996<br/>ISBN 9781576750346<br/>Evaluating training effectivenessent://SD_ILS/0/SD_ILS:1525102026-04-29T03:43:21Z2026-04-29T03:43:21ZBramley, Peter<br/>1996<br/>ISBN 9780077090289<br/>Inspirational trainingent://SD_ILS/0/SD_ILS:1567072026-04-29T03:43:21Z2026-04-29T03:43:21ZCartey, Ronald<br/>1996<br/>ISBN 9780566077081<br/>Developing effective training skills : a practical guide to designing and delivering group trainingent://SD_ILS/0/SD_ILS:1567892026-04-29T03:43:21Z2026-04-29T03:43:21ZPont, Tony<br/>1996<br/>ISBN 9780077091439<br/>500 tips for trainersent://SD_ILS/0/SD_ILS:3342026-04-29T03:43:21Z2026-04-29T03:43:21ZRace, Phil Smith, Brenda<br/>1995<br/>ISBN 9780749415914<br/>Measuring the impact of trainingent://SD_ILS/0/SD_ILS:1514542026-04-29T03:43:21Z2026-04-29T03:43:21ZWade, Pamela A.<br/>1995<br/>ISBN 9780749416805<br/>Working wisdom : timeless skills and vanguard strategies for learning organizationsent://SD_ILS/0/SD_ILS:1515452026-04-29T03:43:21Z2026-04-29T03:43:21ZAubrey, Robert Cohen, Paul M.<br/>1995<br/>ISBN 9780787900588<br/>Creating training miraclesent://SD_ILS/0/SD_ILS:1517042026-04-29T03:43:21Z2026-04-29T03:43:21ZRylatt, Alastair Lohan, Kevin<br/>1995<br/>ISBN 9780724802111<br/>Training needs analysis : a resource for identifying training needs, selecting training strategies, and developing training plansent://SD_ILS/0/SD_ILS:1540682026-04-29T03:43:21Z2026-04-29T03:43:21ZBartram, Sharon Gibson, Brenda<br/>1995<br/>ISBN 9780566075612<br/>The techniques of instructionent://SD_ILS/0/SD_ILS:1541032026-04-29T03:43:21Z2026-04-29T03:43:21ZJames, Roger<br/>1995<br/>ISBN 9780566075506<br/>Participative Training Skillsent://SD_ILS/0/SD_ILS:984642026-04-29T03:43:21Z2026-04-29T03:43:21ZRodwell, John 1955-<br/>1994<br/>ISBN 9780566074448<br/>Training your staffent://SD_ILS/0/SD_ILS:1588842026-04-29T03:43:21Z2026-04-29T03:43:21ZBambrough, Jacquie<br/>1994<br/>Evaluating training programs : the four levelsent://SD_ILS/0/SD_ILS:1593372026-04-29T03:43:21Z2026-04-29T03:43:21ZKirkpatrick, Donald L.<br/>1994<br/>ISBN 9781881052494<br/>Coaching your employeesent://SD_ILS/0/SD_ILS:1525262026-04-29T03:43:21Z2026-04-29T03:43:21ZStimson, Nancy<br/>1994<br/>ISBN 9780749411824<br/>Evaluation of trainingent://SD_ILS/0/SD_ILS:1528772026-04-29T03:43:21Z2026-04-29T03:43:21ZReeves, Martha<br/>1994<br/>ISBN 9789679784831<br/>Analysing learning needsent://SD_ILS/0/SD_ILS:1529112026-04-29T03:43:21Z2026-04-29T03:43:21ZCraig, Malcolm, Ph.D.<br/>1994<br/>ISBN 9780566074486<br/>TQM for trainingent://SD_ILS/0/SD_ILS:1533602026-04-29T03:43:21Z2026-04-29T03:43:21ZBiech, Elaine<br/>1994<br/>ISBN 9780070052109<br/>Training for profitent://SD_ILS/0/SD_ILS:1588932026-04-29T03:43:21Z2026-04-29T03:43:21ZDarling, Philip<br/>1993<br/>ISBN 9780077077860<br/>Making quality happen : how training can turn strategy into real improvementent://SD_ILS/0/SD_ILS:1516662026-04-29T03:43:21Z2026-04-29T03:43:21ZCocheu, Ted<br/>1993<br/>ISBN 9781555425210<br/>Managing Talent : Making the best of the bestent://SD_ILS/0/SD_ILS:1524842026-04-29T03:43:21Z2026-04-29T03:43:21ZSadler, Philip<br/>1993<br/>ISBN 9780273605331<br/>Human resource development: The fieldent://SD_ILS/0/SD_ILS:1597592026-04-29T03:43:21Z2026-04-29T03:43:21ZPace, R. Wayne Smith, Phillip C. Mills, Gordon E.<br/>1991<br/>ISBN 9780134463940<br/>Active training: A handbook of techniques, designs, case examples, and tipsent://SD_ILS/0/SD_ILS:1572352026-04-29T03:43:21Z2026-04-29T03:43:21ZSilberman, Mel Auerbach, Carol<br/>1990<br/>ISBN 9780669242621<br/>Training for impact : how to link training to business needs and measure the resultsent://SD_ILS/0/SD_ILS:1584462026-04-29T03:43:21Z2026-04-29T03:43:21ZRobinson, Dana Gaines Robinson, James C.<br/>1989<br/>ISBN 9781555421533<br/>Improving trainer effectivenessent://SD_ILS/0/SD_ILS:1584402026-04-29T03:43:21Z2026-04-29T03:43:21Z1988<br/>ISBN 9780566026478<br/>A handbook of training managementent://SD_ILS/0/SD_ILS:1584502026-04-29T03:43:21Z2026-04-29T03:43:21ZRobinson, Kenneth R.<br/>1988<br/>ISBN 9781850915850<br/>Learning in the workplaceent://SD_ILS/0/SD_ILS:1590072026-04-29T03:43:21Z2026-04-29T03:43:21Z1987<br/>ISBN 9780709946595<br/>Achieving results from training : how to evaluate human resource development to strengthen programs and increase impactent://SD_ILS/0/SD_ILS:1512732026-04-29T03:43:21Z2026-04-29T03:43:21ZBrinkerhoff, Robert O.<br/>1987<br/>ISBN 9781555420444<br/>Approaches to training and developmentent://SD_ILS/0/SD_ILS:1596982026-04-29T03:43:21Z2026-04-29T03:43:21ZLaird, Dugan<br/>1985<br/>ISBN 9780201044980<br/>Prestasi cemerlang : sembilan cara yang paling berkesan untuk menyerlahkan potensi pekerjaent://SD_ILS/0/SD_ILS:131832026-04-29T03:43:21Z2026-04-29T03:43:21ZKeavney, Jack<br/>ISBN 9789831362419<br/>Facing challenges head onent://SD_ASSET/0/11202026-04-29T03:43:21Z2026-04-29T03:43:21ZFacing challenges head on<br/>Pdf Documents<br/><a href="http://kllibrary.dbkl.gov.my/client/en_US/search/asset/1120">http://kllibrary.dbkl.gov.my/client/en_US/search/asset/1120</a>1120<br/>Cleaning is a dangerous jobent://SD_ASSET/0/19752026-04-29T03:43:21Z2026-04-29T03:43:21ZCleaning is a dangerous job<br/>Pdf Documents<br/><a href="http://kllibrary.dbkl.gov.my/client/en_US/search/asset/1975">http://kllibrary.dbkl.gov.my/client/en_US/search/asset/1975</a>1975<br/>Perhimpunan bulanan Disember dan AKRAB 2009ent://SD_ASSET/0/22192026-04-29T03:43:21Z2026-04-29T03:43:21ZShamsuhaimie<br/>Berita Bandaraya : Bil.20 Disember 2009<br/>Pdf Documents<br/><a href="http://kllibrary.dbkl.gov.my/client/en_US/search/asset/2219">http://kllibrary.dbkl.gov.my/client/en_US/search/asset/2219</a>2219<br/>Budget priority is creating and saving jobsent://SD_ASSET/0/49552026-04-29T03:43:21Z2026-04-29T03:43:21ZBudget priority is creating and saving jobs<br/>Pdf Documents<br/><a href="http://kllibrary.dbkl.gov.my/client/en_US/search/asset/4955">http://kllibrary.dbkl.gov.my/client/en_US/search/asset/4955</a>4955<br/>