Search Results for Employees -- Training of SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dEmployees$002b--$002bTraining$002bof$0026ic$003dtrue$0026ps$003d300? 2025-09-30T19:32:29Z The handbook to motivate &amp; energize your staff ent://SD_ILS/0/SD_ILS:16132 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Greenwich, Carolyn<br/>2023&#160;2022&#160;2021&#160;2020&#160;2019<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9789831364888<br/> 10-step evaluation for training and performance improvement ent://SD_ILS/0/SD_ILS:262281 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Chyung, Seung Youn, 1965-<br/>2019<br/>Perpustakaan Jabatan<br/>ISBN&#160;9781544323961<br/> 313 TIPS for trainers : A MASTER TOOLKIT FOR ASPIRING PROFESSIONALS IN THE DOMAIN OF TRAINING AND DEVELOPMENT : Plus 40 Bonus and Generation-Y Tactics ent://SD_ILS/0/SD_ILS:281157 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Umair Ahmed&#160;Abdul Halim Abdul Majid, author.&#160;Md. Lazim Mohd. Zin, author.<br/>2019<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9789672363002<br/> Training Instruments In HRD And OD ent://SD_ILS/0/SD_ILS:261228 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Pareek,Udai&#160;Purohit, Surabhi, author.<br/>2018<br/>ISBN&#160;9789352806904<br/> Training Reinforcement : The 7 Principles To Create Measurable Behavior Change And Make Learning Stick ent://SD_ILS/0/SD_ILS:256270 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Wurth, Anthonie&#160;Wurth, Kees, 1969- author.<br/>2018<br/>Perpustakaan Jabatan<br/>ISBN&#160;9781119425557<br/> Inception Point The Use Of Learning And Development To Reform The Singapore Public Service ent://SD_ILS/0/SD_ILS:269769 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Low, James<br/>2018<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN&#160;9789813235069<br/> Pengurusan Latihan : Edisi 1/2016 ent://SD_ILS/0/SD_ILS:256476 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Prof Madya Dr. Hasan Al-Banna Bin Mohamed<br/>2016<br/>ISBN&#160;9789675985430<br/> How To Transfer The Training Outcomes In The Workplace ent://SD_ILS/0/SD_ILS:257065 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Abdul Rahim Zumrah&#160;Boyle, Stephen, $c Prof. Madya, Dr., author.<br/>2016<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9789674402501<br/> Trends in training ent://SD_ILS/0/SD_ILS:242822 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z O'Leary, Brian J., editor.&#160;University of Tennessee at Chattanooga, host institution.<br/>2015<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781443878258<br/> Training And Development For Dummies ent://SD_ILS/0/SD_ILS:259478 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Biech,Elaine<br/>2015<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9781119076339<br/> Internships : Ecosystem for sustainable excellence ent://SD_ILS/0/SD_ILS:217012 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Noor Nasir Kader Ali, editor&#160;Phua Kia Kien, Prof. Madya, Dr., editor&#160;Mutharasu Devarajan, Prof. Madya, Dr., editor&#160;Yeoh, Fei Yee, Dr., editor&#160;Edzuwyn Fathin Mahyuddin, editor<br/>2014<br/>ISBN&#160;9789673941896<br/> Library administration and staff training ent://SD_ILS/0/SD_ILS:228782 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Kumar, Deepak<br/>2014<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9789350564240<br/> The Top Technologies Every Librarian Needs To Know ent://SD_ILS/0/SD_ILS:237906 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Varnum, Kenneth J<br/>2014<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail&#160;Perpustakaan Lembah Pantai<br/>ISBN&#160;9781783300334<br/> Service failure : the real reasons employees struggle with customer service and what you can do about it ent://SD_ILS/0/SD_ILS:201410 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Toister, Jeff.<br/>2013<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780814431993<br/> Employee training and development ent://SD_ILS/0/SD_ILS:219873 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Noe, Raymond A., author.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780071326384<br/> Managers as mentors : building partnerships for learning ent://SD_ILS/0/SD_ILS:219934 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Bell, Chip R.&#160;Goldsmith, Marshall.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781609947101<br/> The no-nonsense guide to training in libraries. ent://SD_ILS/0/SD_ILS:224615 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Allan, Barbara<br/>2013<br/>Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN&#160;9781856048286<br/> How to coach : coaching yourself and your team to success ent://SD_ILS/0/SD_ILS:219181 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Owen, Jo, author<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780273786382<br/> Retail services ent://SD_ILS/0/SD_ILS:201425 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Perlitz, Lee&#160;Hill, Dan, 1971-&#160;Coxhill, Matthew, 1963-<br/>2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781743070741<br/> Training in Australia ent://SD_ILS/0/SD_ILS:188320 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Tovey, Michael D., 1959-<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781442539020<br/> TWI case studies : standard work, continuous improvement, and teamwork ent://SD_ILS/0/SD_ILS:184362 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Dinero, Donald A.<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781439846100<br/> Menghasilkan pekerja cemerlang ent://SD_ILS/0/SD_ILS:186222 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Zainuddin Zakaria&#160;Goh, Ying Soon&#160;Ziadatul Hidayah Zakaria<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9789673442454<br/> Training in Australia ent://SD_ILS/0/SD_ILS:204576 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Tovey, Michael D., 1959-<br/>2011<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781442539020<br/> Pengurusan modul latihan profesional ent://SD_ILS/0/SD_ILS:145864 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Chek Mat<br/>2010<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail&#160;Perpustakaan Jabatan<br/>ISBN&#160;9789676122858<br/> Technology training in libraries ent://SD_ILS/0/SD_ILS:161630 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Houghton-Jan, Sarah<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781555707064<br/> Training on trial : how workplace learning must reinvent itself to remain relevant ent://SD_ILS/0/SD_ILS:175534 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Kirkpatrick, James D., 1952-&#160;Kirkpatrick, Wendy Kayser<br/>2010<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780814414644<br/> Inspirational training : make an impact on your trainees your staff, your career ent://SD_ILS/0/SD_ILS:205397 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Cartey, Ronald<br/>2010<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail&#160;Perpustakaan Jabatan<br/>ISBN&#160;9789837206335<br/> Employee training and development ent://SD_ILS/0/SD_ILS:215667 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Noe, Raymond A.<br/>&quot;Raymond Noe's Employee Training and Development sets the standard in this course area. First introduced in 1998, ETD became the market-defining text within 6 months of publication. Its popularity is due to its lively writing style and relevant examples of the most up-to-date developments in training, research and practice, including the strategic role of training and the use of new technologies in training. Employee Training and Development strikes a balance between research and real company practices. It provides students with a solid background in the fundamentals of training and development such as needs assessment, transfer of training, learning environment design, methods, and evaluation. To help students better understand the relationship between the main elements of the book, the book is now organized into five different parts. Part I focuses on the context for training and development and includes a chapter devoted to strategic training. Part II includes coverage related to the fundamentals of designing training programs. Chapters in Part II focus on needs assessment, learning theories and program design, transfer of training, and training evaluation. Part III focuses on training and development methods and includes chapters devoted to traditional training methods, e-learning and the use of technology in training, employee development, and special issues in employee development, such as managing diversity, succession planning, and cross-cultural preparation. Chapters in Part IV cover career issues and how companies manage careers, as well as challenges in career management, such as dealing with work-life conflict, retirement, and socialization. Finally, Part V provides a look at the future of training and development. &quot;--Publisher's website.<br/>2010<br/>Perpustakaan Jabatan<br/>ISBN&#160;9780071267786<br/> Training in interpersonal skills : Tips for managing people at work ent://SD_ILS/0/SD_ILS:100081 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Robbins, Stephen P.&#160;Hunsaker, Phillip L.<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780132354998<br/> Improving learning transfer : a guide to getting , ore out of what you put into your training ent://SD_ILS/0/SD_ILS:116147 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Kirwan, Cyril.<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780566088445<br/> Coaching and mentoring : What they are and how to make the most of them ent://SD_ILS/0/SD_ILS:121712 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z 2009<br/>ISBN&#160;9781846681899<br/> Coaching and mentoring : What they are and how to make the most of them ent://SD_ILS/0/SD_ILS:123585 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z 2009<br/>ISBN&#160;9781846681899<br/> Training in interpersonal skills : Tips for managing people at work ent://SD_ILS/0/SD_ILS:113361 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Robbins, Stephen P.&#160;Hunsaker, Phillip L.<br/>2009<br/>ISBN&#160;9780132354998<br/> E-learning 2.0 : proven practices and emerging technologies to achieve real results ent://SD_ILS/0/SD_ILS:114852 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Rosen, Anita<br/>2009<br/>ISBN&#160;9780814410738<br/> Developing employee talent to perform people power: human resoure management and organizational behavior collection ent://SD_ILS/0/SD_ILS:130904 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Warren, Kim<br/>2009<br/>ISBN&#160;9789746521291<br/> 10 steps to successful coaching ent://SD_ILS/0/SD_ILS:184234 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Oberstein, Sophie<br/>2009<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9781562865443<br/> 10 Steps to succesful ent://SD_ILS/0/SD_ILS:187480 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Biech, Elaine&#160;American Society for Training and Development<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781562865412<br/> Managing the training function for bottom-line results : Tools, models, and best practices ent://SD_ILS/0/SD_ILS:100451 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Barbazette, Jean<br/>2008<br/>ISBN&#160;9780787982430<br/> Improve your coaching &amp; training skills ent://SD_ILS/0/SD_ILS:103544 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Forsyth, Patrick<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN&#160;9780749452353<br/> Employee training and development ent://SD_ILS/0/SD_ILS:89662 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Noe, Raymond A.<br/>2008<br/>Perpustakaan Jabatan&#160;Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780073404905<br/> Managing the training function for bottom-line results : Tools, models, and best practices ent://SD_ILS/0/SD_ILS:107540 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Barbazette, Jean<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul&#160;Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780787982430<br/> Investing in people : financial impact of human resources initiatives ent://SD_ILS/0/SD_ILS:113368 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Cascio, Wayne&#160;Boudreau, John<br/>2008<br/>ISBN&#160;9780132394116<br/> Analisis keperluan latihan teori dan praktis ent://SD_ILS/0/SD_ILS:169009 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Rossilah Jamil<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9789835204616<br/> Instructor excellence : mastering the delivery of training ent://SD_ILS/0/SD_ILS:90783 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Powers, Bob&#160;Rothwell, William J.<br/>2007<br/>Perpustakaan Jabatan&#160;Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780787982294<br/> Managing people ent://SD_ILS/0/SD_ILS:91441 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Silverstein, Barry<br/>2007&#160;1<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul&#160;Perpustakaan Jabatan&#160;Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780061145568<br/> Workplace trainers' handbook ent://SD_ILS/0/SD_ILS:92084 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Khoo, Cheok Sin<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul&#160;Perpustakaan Jabatan&#160;Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Setiawangsa&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9789834338305<br/> The first-time manager's guide to team building ent://SD_ILS/0/SD_ILS:92380 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Topchik, Gary S.<br/>2007<br/>Perpustakaan Jabatan&#160;Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780814474297<br/> Implementing the four levels ent://SD_ILS/0/SD_ILS:98936 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z 2007<br/>ISBN&#160;9781576754542<br/> Developing Your People ent://SD_ILS/0/SD_ILS:98943 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Kehoe, Daniel<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN&#160;9780070137899<br/> Toyota Talent ent://SD_ILS/0/SD_ILS:99001 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Liker, Jeffrey K.&#160;Meier, David P.<br/>2007<br/>ISBN&#160;9780071477451<br/> Award-winning customer service : 101 ways to guarantee great performance ent://SD_ILS/0/SD_ILS:99364 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Evenson, Renee<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780814474549<br/> Gadgets, games, adn gizmos for learning : Tolls and techniques for transfering know-how from Boomers to Gamers ent://SD_ILS/0/SD_ILS:100530 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Kapp, Karl M.<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN&#160;9780787986544<br/> Coaching, counseling &amp; mentoring : how to choose &amp; use the right technique to boost employee performance ent://SD_ILS/0/SD_ILS:105087 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Stone, Florence M.<br/>2007<br/>ISBN&#160;9780814473856<br/> Presenting service: the ultimate guide for the foodservice professional ent://SD_ILS/0/SD_ILS:84545 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Kotschevar, Lendal H.&#160;Luciani , Valentino<br/>2007<br/>ISBN&#160;9780471475781<br/> Instructor excellence : mastering the delivery of training ent://SD_ILS/0/SD_ILS:89666 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Powers, Bob&#160;Rothwell, William J.<br/>2007<br/>Perpustakaan Jabatan<br/>ISBN&#160;9780787982294<br/> 101 ways to improve customer service : Training, tools, tips, &amp; techniques ent://SD_ILS/0/SD_ILS:123216 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Ukens, Lorraine L.<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780787982003<br/> Award-winning customer service : 101 ways to guarantee great performance ent://SD_ILS/0/SD_ILS:107183 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Evenson, Renee<br/>2007<br/>ISBN&#160;9780814474549<br/> Toyota talent : Developing your people the Toyota way ent://SD_ILS/0/SD_ILS:107326 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Liker, Jeffrey K.&#160;Meier, David.<br/>2007<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780071477451<br/> Implementing the four levels : a practical guide for effetive evaluation of training programs ent://SD_ILS/0/SD_ILS:107246 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z James D. Kirkpatrick.<br/>2007<br/>ISBN&#160;9781576754542<br/> Developing Your People ent://SD_ILS/0/SD_ILS:107254 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Kehoe, Daniel<br/>2007<br/>ISBN&#160;9780070137899<br/> Toyota talent : developing your people the Toyota way ent://SD_ILS/0/SD_ILS:108798 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Liker, Jeffrey K.&#160;Meier, David.<br/>2007<br/>ISBN&#160;9780071477451<br/> 101 ways to improve customer service : Training, tools, tips, &amp; techniques ent://SD_ILS/0/SD_ILS:125218 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Ukens, Lorraine L.<br/>2007<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780787982003<br/> 360 degree feedback ent://SD_ILS/0/SD_ILS:190073 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Ward, Peter, 1942-<br/>2007&#160;2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9788179922773<br/> The accidental trainer : a reference manual for the small, part-time, or one-person training department ent://SD_ILS/0/SD_ILS:79063 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Miner, Nanette<br/>2006<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780787980467<br/> The group trainers handbook : designing and delivering training for groups ent://SD_ILS/0/SD_ILS:81578 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Leigh, David.<br/>2006<br/>ISBN&#160;9780749447441<br/> The group trainers handbook : designing and delivering training for groups ent://SD_ILS/0/SD_ILS:81851 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Leigh, David.<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780749447441<br/> Customer service training ent://SD_ILS/0/SD_ILS:92774 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Kamin, Maxine<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780750663632<br/> Leading change training ent://SD_ILS/0/SD_ILS:96162 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Russell, Jeffrey&#160;Russell, Linda.<br/>2006<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Setiawangsa&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780750663656<br/> The group trainers handbook : designing and delivering training for groups ent://SD_ILS/0/SD_ILS:82255 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Leigh, David.<br/>2006<br/>Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780749447441<br/> Learning in organizations : complexities and diversities ent://SD_ILS/0/SD_ILS:83036 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Smith, Peter J.&#160;Chawla, Sarita, ed.&#160;Renesch, John, 1937-, ed.<br/>2006<br/>ISBN&#160;9780415356046<br/> The accidental trainer : a reference manual for the small, part-time, or one-person training department ent://SD_ILS/0/SD_ILS:84523 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Miner, Nanette<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780787980467<br/> Outsourcing training and development : factors for success ent://SD_ILS/0/SD_ILS:84611 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Hale, Judith<br/>2006<br/>ISBN&#160;9780787978976<br/> Customer service training ent://SD_ILS/0/SD_ILS:84674 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Kamin, Maxine<br/>2006<br/>Perpustakaan Jabatan&#160;Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Setiawangsa&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780750663632<br/> Customer service training ent://SD_ILS/0/SD_ILS:84673 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Kamin, Maxine<br/>2006<br/>Perpustakaan Jabatan&#160;Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Setiawangsa&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780750663632<br/> Tough training topics : a presenter's survival guide ent://SD_ILS/0/SD_ILS:84773 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Albrecht, Steve<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780787977962<br/> Training needs assessment : methods, tools and techniques ent://SD_ILS/0/SD_ILS:84775 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Barbazette, Jean<br/>2006<br/>ISBN&#160;9780787975258<br/> Training needs assessment: methods, tools and techniques ent://SD_ILS/0/SD_ILS:84776 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Barbazette, Jean<br/>2006<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Jabatan<br/>ISBN&#160;9780787975258<br/> Leading change training ent://SD_ILS/0/SD_ILS:85084 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Russell, Jeffrey&#160;Russell, Linda.<br/>2006<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Setiawangsa&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780750663656<br/> Leading change training ent://SD_ILS/0/SD_ILS:85085 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Russell, Jeffrey&#160;Russell, Linda.<br/>2006<br/>Perpustakaan Jabatan&#160;Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail&#160;Perpustakaan Kuala Lumpur, Cawangan Muhibbah<br/>ISBN&#160;9780750663656<br/> New employee orientation training ent://SD_ILS/0/SD_ILS:85088 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Lawson, Karen<br/>2006<br/>Perpustakaan Jabatan&#160;Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Setiawangsa&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780750663649<br/> New employee orientation training ent://SD_ILS/0/SD_ILS:85089 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Lawson, Karen<br/>2006<br/>Perpustakaan Jabatan&#160;Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Setiawangsa&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780750663649<br/> Outsourcing training and development : factors for success ent://SD_ILS/0/SD_ILS:87496 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Hale, Judith<br/>2006<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780787978976<br/> Panduan menjadi fasilitator ent://SD_ILS/0/SD_ILS:117753 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Wan Norjihan Wan Abdullah<br/>2006<br/>Perpustakaan Internet Bergerak<br/>ISBN&#160;9789833585052<br/> Panduan menjadi fasilitator ent://SD_ILS/0/SD_ILS:119325 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Wan Norjihan Wan Abdullah<br/>2006<br/>ISBN&#160;9789833585052<br/> Training needs assessment : methods, tools, and techniques ent://SD_ILS/0/SD_ILS:217403 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Barbazette, Jean, 1943-<br/>2006<br/>Perpustakaan Jabatan<br/>ISBN&#160;9780787975258<br/> Lesson in learning, e-Learning and training ent://SD_ILS/0/SD_ILS:50620 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Schank, Roger C<br/>2005<br/>ISBN&#160;9780787976668<br/> People strategies for trainers : 165 tips and techniques for dealing with difficult classroom situations ent://SD_ILS/0/SD_ILS:80905 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Lucas, Robert W.<br/>2005<br/>ISBN&#160;9780814472613<br/> Transfering learning to behavior: using the four levels to improve performance ent://SD_ILS/0/SD_ILS:81756 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Kirkpatrick, Donald L.&#160;Kirkpatrick, James D., 1952-<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781576753255<br/> Customer service training 101: quick and easy techniques that get great results ent://SD_ILS/0/SD_ILS:82071 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Evenson, Renee, 1951-<br/>2005<br/>ISBN&#160;9780814472903<br/> The trainer's journey to competence tools, assessments and models ent://SD_ILS/0/SD_ILS:92762 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Barbazette, Jean<br/>2005<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Setiawangsa&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780787975234<br/> The business case for e-learning ent://SD_ILS/0/SD_ILS:44069 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Kelly, Tom&#160;Nanjaini, Nader<br/>2005<br/>ISBN&#160;9781587200861<br/> Beyond transfer of training : engaging systems to improve performance ent://SD_ILS/0/SD_ILS:84431 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Broad, Mary L.<br/>2005<br/>Perpustakaan Jabatan&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780787977481<br/> How to contribute to your team's success: participant's workbook ent://SD_ILS/0/SD_ILS:84331 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Silberman, Mel&#160;Hansburg, Freda<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780787973575<br/> How to contribute to your team's success: participant's workbook ent://SD_ILS/0/SD_ILS:84332 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Silberman, Mel&#160;Hansburg, Freda<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780787973575<br/> How to contribute to your team's success: participant's workbook ent://SD_ILS/0/SD_ILS:84333 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Silberman, Mel&#160;Hansburg, Freda<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780787973575<br/> How to contribute to your team's success: participant's workbook ent://SD_ILS/0/SD_ILS:84334 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Silberman, Mel&#160;Hansburg, Freda<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780787973575<br/> The ten-minute trainer : 150 ways to teach it ouick and make it stick! ent://SD_ILS/0/SD_ILS:84449 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Bowman, Sharon L.<br/>2005<br/>Perpustakaan Jabatan&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail&#160;Perpustakaan Lembah Pantai<br/>ISBN&#160;9780787974428<br/> How to contribute to your team's success : participant's workbook ent://SD_ILS/0/SD_ILS:84335 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Silberman, Mel&#160;Hansburg, Freda<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780787973575<br/> How to contribute to your team's success: participant's workbook ent://SD_ILS/0/SD_ILS:84336 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Silberman, Mel&#160;Hansburg, Freda<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780787973575<br/> How to contribute to your team's success: participant's workbook ent://SD_ILS/0/SD_ILS:84337 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Silberman, Mel&#160;Hansburg, Freda<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780787973575<br/> How to contribute to your team's success: participant's workbook ent://SD_ILS/0/SD_ILS:84338 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Silberman, Mel&#160;Hansburg, Freda<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780787973575<br/> How to contribute to your team's success: participant's workbook ent://SD_ILS/0/SD_ILS:84339 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Silberman, Mel&#160;Hansburg, Freda<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780787973575<br/> How to contribute to your team's success: participant's workbook ent://SD_ILS/0/SD_ILS:84340 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Silberman, Mel&#160;Hansburg, Freda<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780787973575<br/> How to speak up without putting others down: leaders guide ent://SD_ILS/0/SD_ILS:84343 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Silberman, Mel&#160;Hansburg, Freda, 1950-<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780787973551<br/> How to bring out the better side of difficult people: leader's guide ent://SD_ILS/0/SD_ILS:84344 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Silberman, Mel&#160;Hansburg, Freda, 1950-<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780787973544<br/> How to bring out the better side of difficult people: participant's workbook ent://SD_ILS/0/SD_ILS:84345 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Silberman, Mel&#160;Hansburg, Freda, 1950-<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780787973582<br/> The other blended learning ent://SD_ILS/0/SD_ILS:84576 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Wilson, Diann.&#160;Smilanich, Ellen<br/>2005<br/>ISBN&#160;9780787974015<br/> E-learning by design ent://SD_ILS/0/SD_ILS:84741 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Horton, Wiliiam<br/>2005<br/>ISBN&#160;9780787984250<br/> Emotional intelligence in action : training and coachingn activities for the leaders and managers ent://SD_ILS/0/SD_ILS:84742 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Hughes, Marcia&#160;Patterson , L. Bonita&#160;Terrell , James Bradford<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780787978433<br/> The trainer's journey to competence : tools, assessments and models ent://SD_ILS/0/SD_ILS:84771 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Barbazette, Jean<br/>2005<br/>ISBN&#160;9780787975234<br/> Training for dummies ent://SD_ILS/0/SD_ILS:84774 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Biech, Elaine<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780764559853<br/> Emotional intelligence in action : training and coachingn activities for the leaders and managers ent://SD_ILS/0/SD_ILS:86703 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Hughes, Marcia&#160;Patterson , L. Bonita&#160;Terrell , James Bradford<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780787978433<br/> The trainer's journey to competence tools, assessments and models ent://SD_ILS/0/SD_ILS:86749 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Barbazette, Jean<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780787975234<br/> Emotional intelligence in action : training and coachingn activities for the leaders and managers ent://SD_ILS/0/SD_ILS:87843 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Hughes, Marcia&#160;Patterson , L. Bonita<br/>2005<br/>Perpustakaan Jabatan&#160;Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Setiawangsa&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780787978433<br/> Emotional intelligence in action : training and coachingn activities for the leaders and managers ent://SD_ILS/0/SD_ILS:87844 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Hughes, Marcia<br/>2005<br/>Perpustakaan Jabatan&#160;Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Setiawangsa&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9780787978433<br/> The trainer's journey to competence : tools, assessments and models ent://SD_ILS/0/SD_ILS:87877 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Barbazette, Jean<br/>2005<br/>Perpustakaan Jabatan&#160;Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN&#160;9780787975234<br/> Improving on-the-job training : how to establish and operate a comprehensive OJT program ent://SD_ILS/0/SD_ILS:55314 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Rothwell, William J.<br/>2004<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780787965051<br/> How to design and deliver training for the new and emerging generations ent://SD_ILS/0/SD_ILS:55330 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z El-Shamy, Susan<br/>2004<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780787969776<br/> Coaching and mentoring skills ent://SD_ILS/0/SD_ILS:56096 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z DuBrin, Andrew J.<br/>2004<br/>ISBN&#160;9780130922229<br/> Multimedia-based instructional design : ent://SD_ILS/0/SD_ILS:79729 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Lee, William W.&#160;Owens Diana L.<br/>2004<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780787970697<br/> Graphics for learning : proven guideline for planning, designing and evaluating visuals in training materials ent://SD_ILS/0/SD_ILS:33388 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Clark, Ruth Colvin&#160;Lyons, Chopeta<br/>2004<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780787969943<br/> Multimedia-based instructional design : ent://SD_ILS/0/SD_ILS:33415 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Lee, William W.&#160;Owens Diana L.<br/>2004<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780787970697<br/> How to be a great coach : 24 lessons for turning on the productivity of every employee ent://SD_ILS/0/SD_ILS:94930 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Cook, Marshall J.<br/>2004<br/>ISBN&#160;9780071435291<br/> How To Design And Deliver Training For The New Emerging Generation ent://SD_ILS/0/SD_ILS:98465 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z El-Shamy, Susan<br/>2004<br/>ISBN&#160;9780787969776<br/> Integrated e-learning : implications for pedagogy, technology and organization ent://SD_ILS/0/SD_ILS:42380 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z 2004<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780415335027<br/> How to design and deliver training for the new and emerging generations ent://SD_ILS/0/SD_ILS:45614 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z El-Shamy, Susan<br/>2004<br/>ISBN&#160;9780787969776<br/> Improving on-the-job training : how to establish and operate a comprehensive OJT program ent://SD_ILS/0/SD_ILS:46132 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Rothwell, William J.<br/>2004<br/>ISBN&#160;9780787965051<br/> How To Design And Deliver Training For The New Emerging Generation ent://SD_ILS/0/SD_ILS:107598 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z El-Shamy, Susan<br/>2004<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN&#160;9780787969776<br/> Multimedia-based instructional design : ent://SD_ILS/0/SD_ILS:269264 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Lee, William W.&#160;Owens Diana L.<br/>2004<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780787970697<br/> Mastering mentoring and coaching with emotional intelligence ent://SD_ILS/0/SD_ILS:39052 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Merlevede, Patrick E.<br/>2003<br/>ISBN&#160;9781904424086<br/> Coaching made easy : step- by- step techniques that get results ent://SD_ILS/0/SD_ILS:40545 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Leibling, Mike&#160;Prior, Robin<br/>2003<br/>ISBN&#160;9780749439538<br/> Laugh and learn ent://SD_ILS/0/SD_ILS:20622 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Tamblyn, Doni<br/>2003<br/>ISBN&#160;9780814407455<br/> Preparing learners for e-learning ent://SD_ILS/0/SD_ILS:20712 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z 2003<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780787963965<br/> Training interpersonal skills ent://SD_ILS/0/SD_ILS:20759 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Robbins, Stephen P.&#160;Hunsaker, Philip L.<br/>2003<br/>ISBN&#160;9780130090546<br/> Blended learning: How to integrate online and traditional learning ent://SD_ILS/0/SD_ILS:23158 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Thorne, Kaye<br/>2003<br/>ISBN&#160;9780749439019<br/> 58 1/2 ways to improvise in training ent://SD_ILS/0/SD_ILS:46675 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Jackson, Paul Z.<br/>2003<br/>ISBN&#160;9781904424147<br/> Working to learn ent://SD_ILS/0/SD_ILS:6070 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Evans, karen&#160;Hodkinson, Phil&#160;Unwin, Lorna<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780749436858<br/> Building effective technical training : how to develop hard skill within organizations ent://SD_ILS/0/SD_ILS:7347 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Rothwell, William J.&#160;Benkowski, Joseph A.<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780787955953<br/> Web-based training : creating E-learning experience ent://SD_ILS/0/SD_ILS:7664 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Driscoll, Margaret<br/>2002<br/>ISBN&#160;9780787956196<br/> Implementing mentoring schemes ent://SD_ILS/0/SD_ILS:8156 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Klasen, Nadine&#160;Clutterbuck, David<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780750654302<br/> The ASTD e-learning handbook : best practices, strategies, and case studies for an emerging field ent://SD_ILS/0/SD_ILS:8339 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Rossett, Allison<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780071387965<br/> The 2002 ASTD training and performance yearbook ent://SD_ILS/0/SD_ILS:8448 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Woods, John A.&#160;Cortada, James W.<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780071380218<br/> Employee training &amp; development ent://SD_ILS/0/SD_ILS:8579 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Noe, Raymond A.<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780072436617<br/> Learning unplugged : using mobile technologies for organizational training and performance improvement ent://SD_ILS/0/SD_ILS:9897 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Gayeski, Diane Mary<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780814471456<br/> The coaching at work toolkit ent://SD_ILS/0/SD_ILS:10142 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Zeus, Perry&#160;Skiffington, Suzanne<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780074711033<br/> Beyond knowledge management ent://SD_ILS/0/SD_ILS:10571 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Garvey, Bob&#160;Williamson, Bill<br/>2002<br/>ISBN&#160;9780273655176<br/> Grow your own leaders : how to identify, develop adn retain leadership talent ent://SD_ILS/0/SD_ILS:10743 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Byham, William C.&#160;Smith, Audrey B.&#160;Paese, Matthew J.<br/>2002<br/>ISBN&#160;9780130093981<br/> Developing and training human resources in organizations ent://SD_ILS/0/SD_ILS:11076 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Wexley, Kenneth N.&#160;Latham, Gary P.<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780130894977<br/> How to measure training results ent://SD_ILS/0/SD_ILS:13238 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Phillips, Jack J.&#160;Stone, Ron Drew<br/>2002<br/>ISBN&#160;9780071387927<br/> Hrd and learning organisations in Europe ent://SD_ILS/0/SD_ILS:16200 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z 2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780415277884<br/> Performance-based evalution ent://SD_ILS/0/SD_ILS:17299 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Hale, Judith<br/>2002<br/>ISBN&#160;9780787960353<br/> Online learning today ent://SD_ILS/0/SD_ILS:17503 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Shea-Schultz, Heather&#160;Fogarty, John<br/>2002<br/>Perpustakaan Lembah Pantai<br/>ISBN&#160;9781576751435<br/> Responsible restructuring ent://SD_ILS/0/SD_ILS:19904 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Cascio, Wayne F.<br/>2002<br/>ISBN&#160;9781576751299<br/> The e-learning revolution ent://SD_ILS/0/SD_ILS:20805 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Sloman, Martyn<br/>2002<br/>ISBN&#160;9780814471555<br/> Games trainers play outdoors ent://SD_ILS/0/SD_ILS:21715 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Kroehnert, Gary<br/>2002<br/>ISBN&#160;9780074712115<br/> Real coaching and feedback : how to help people improve their performance ent://SD_ILS/0/SD_ILS:23250 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Smart, J.K<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780273663287<br/> The power of experiential learning : a handbook for trainers and educators ent://SD_ILS/0/SD_ILS:25893 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Beard, Colin&#160;Wilson, John P<br/>2002<br/>ISBN&#160;9780749434670<br/> Designing world-class e-learning ent://SD_ILS/0/SD_ILS:25927 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Schank, Roger C<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780071377720<br/> Follow this path : how the world's greatest organizations drive growth by unleashing human potential ent://SD_ILS/0/SD_ILS:41196 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Coffman, Curt&#160;Gonzalez-Molina, Gabriel<br/>2002<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781844130122<br/> Kemahiran sebagai mentor ent://SD_ILS/0/SD_ILS:41557 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Ismail Noor<br/>2002<br/>ISBN&#160;9789676112941<br/> Effective training in Malaysian organisations ent://SD_ILS/0/SD_ILS:4282 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Maimunah Aminuddin<br/>2001<br/>ISBN&#160;9789839340495<br/> Sustaining distance training : integrating learning technologies into the fabric of the enterprise ent://SD_ILS/0/SD_ILS:7792 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z 2001<br/>ISBN&#160;9780787953317<br/> Beyond the podium : delivering training and performance to a digital world ent://SD_ILS/0/SD_ILS:7797 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Rossett, Allison&#160;Sheldon, Kendra<br/>2001<br/>ISBN&#160;9780787955267<br/> Coaching, mentoring and managing : breakthrough strategies to solve performance problems and build winning teams ent://SD_ILS/0/SD_ILS:73806 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Holiday, Micki<br/>2001<br/>Perpustakaan Jabatan&#160;Perpustakaan Kuala Lumpur<br/>ISBN&#160;9789833246328<br/> Investing in people ent://SD_ILS/0/SD_ILS:14245 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Turnbull, Harley<br/>2001<br/>Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN&#160;9780717285648<br/> The complete guide to training delivery : a competency-based approach ent://SD_ILS/0/SD_ILS:15760 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z King, Stephen B.&#160;King, Marsha&#160;Rothwell, William J.<br/>2001<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780814404904<br/> Kemahiran sebagai mentor : Kaedah membimbing, memberi kaunseling dan menjadi model ikutan ent://SD_ILS/0/SD_ILS:18320 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Ismail Noor&#160;Ibrahim Nor<br/>2001<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN&#160;9789676112941<br/> 103 additional training games ent://SD_ILS/0/SD_ILS:19252 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Kroehnert, Gary<br/>2001<br/>ISBN&#160;9780074710500<br/> Human performence improvement : building practitioner competence ent://SD_ILS/0/SD_ILS:19678 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Rothwell, William J.&#160;Hohne, Carolyn K.&#160;King, Stephen B.<br/>2001<br/>ISBN&#160;9780884154044<br/> Everything you ever needed about to know training ent://SD_ILS/0/SD_ILS:25118 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Thorne, Kaye&#160;Mackey, David<br/>2001<br/>ISBN&#160;9780749434632<br/> Learning and knowkedge management in the firm ent://SD_ILS/0/SD_ILS:924 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Dutrenit, Gabriela<br/>2000<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781840642049<br/> Fun and Gains ent://SD_ILS/0/SD_ILS:15402 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Greenwich, Carolyn<br/>2000<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780074707708<br/> The big book of humorous training games ent://SD_ILS/0/SD_ILS:18993 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Tamblyn, Doni&#160;Weiss, Sharyn<br/>2000<br/>ISBN&#160;9780071357807<br/> Human performance improvement: Building practitioner competence ent://SD_ILS/0/SD_ILS:23107 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Rothwell, William J.<br/>2000<br/>ISBN&#160;9780884154044<br/> NLP and the new manager ent://SD_ILS/0/SD_ILS:45322 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z McDermott, Ian<br/>2000<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781587990984<br/> World class training ent://SD_ILS/0/SD_ILS:154176 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Thorne, Kaye&#160;Machray, Alex<br/>2000<br/>ISBN&#160;9780749430832<br/> Organising effective training ent://SD_ILS/0/SD_ILS:14239 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Chalmers, James<br/>1999<br/>Perpustakaan Kuala Lumpur, Cawangan Setiawangsa<br/>ISBN&#160;9780717297498<br/> Bottom-line training ent://SD_ILS/0/SD_ILS:159692 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Ford, Donald J.<br/>1999<br/>ISBN&#160;9780884152118<br/> Staying healthy at work ent://SD_ILS/0/SD_ILS:160082 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z 1999<br/>ISBN&#160;9780566081408<br/> The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers ent://SD_ILS/0/SD_ILS:177691 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Carlaw, Peggy.&#160;Deming, Vasudha Kathleen.<br/>1999<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780070779747<br/> The fast-track MBA series : human resources development ent://SD_ILS/0/SD_ILS:153126 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Megginson, David&#160;Banfield, Paul&#160;Joy-Matthews, Jennifer<br/>1999<br/>ISBN&#160;9780749429164<br/> The big book of flip charts ent://SD_ILS/0/SD_ILS:70528 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Lucas , Robert William<br/>1999<br/>ISBN&#160;9780071343114<br/> Active training ent://SD_ILS/0/SD_ILS:16096 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Silberman, Mel<br/>1998<br/>ISBN&#160;9780787939892<br/> Training on a shoestring : getting the most from your time, your budgets and your staff ent://SD_ILS/0/SD_ILS:160366 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Thorne, Kaye&#160;Machray, Alex<br/>1998<br/>ISBN&#160;9780749425739<br/> Sharpen your team's skills in developing strategy ent://SD_ILS/0/SD_ILS:98081 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Susan, Clayton<br/>1997<br/>ISBN&#160;9780077092818<br/> The business approach to training ent://SD_ILS/0/SD_ILS:98240 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Williams, Teresa&#160;Green, Andrian<br/>1997<br/>ISBN&#160;9780566076565<br/> Using presentations in traning and development ent://SD_ILS/0/SD_ILS:98467 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Rae, Leslie<br/>1997<br/>ISBN&#160;9780749424237<br/> INTAN : milestone of success ent://SD_ILS/0/SD_ILS:124970 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Institut Tadbiran Awam Negara<br/>1997<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9789679933536<br/> Reka bentuk dan pengurusan latihan : konsep dan amalan ent://SD_ILS/0/SD_ILS:158027 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Ibrahim Mamat<br/>1996<br/>ISBN&#160;9789836252241<br/> Evaluating training effectiveness ent://SD_ILS/0/SD_ILS:152510 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Bramley, Peter<br/>1996<br/>ISBN&#160;9780077090289<br/> Inspirational training ent://SD_ILS/0/SD_ILS:156707 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Cartey, Ronald<br/>1996<br/>ISBN&#160;9780566077081<br/> Developing effective training skills : a practical guide to designing and delivering group training ent://SD_ILS/0/SD_ILS:156789 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Pont, Tony<br/>1996<br/>ISBN&#160;9780077091439<br/> Measuring the impact of training ent://SD_ILS/0/SD_ILS:151454 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Wade, Pamela A.<br/>1995<br/>ISBN&#160;9780749416805<br/> Working wisdom : timeless skills and vanguard strategies for learning organizations ent://SD_ILS/0/SD_ILS:151545 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Aubrey, Robert&#160;Cohen, Paul M.<br/>1995<br/>ISBN&#160;9780787900588<br/> Creating training miracles ent://SD_ILS/0/SD_ILS:151704 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Rylatt, Alastair&#160;Lohan, Kevin<br/>1995<br/>ISBN&#160;9780724802111<br/> Training needs analysis : a resource for identifying training needs, selecting training strategies, and developing training plans ent://SD_ILS/0/SD_ILS:154068 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Bartram, Sharon&#160;Gibson, Brenda<br/>1995<br/>ISBN&#160;9780566075612<br/> The techniques of instruction ent://SD_ILS/0/SD_ILS:154103 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z James, Roger<br/>1995<br/>ISBN&#160;9780566075506<br/> Participative Training Skills ent://SD_ILS/0/SD_ILS:98464 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Rodwell, John 1955-<br/>1994<br/>ISBN&#160;9780566074448<br/> Evaluating training programs : the four levels ent://SD_ILS/0/SD_ILS:159337 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Kirkpatrick, Donald L.<br/>1994<br/>ISBN&#160;9781881052494<br/> Evaluation of training ent://SD_ILS/0/SD_ILS:152877 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Reeves, Martha<br/>1994<br/>ISBN&#160;9789679784831<br/> Analysing learning needs ent://SD_ILS/0/SD_ILS:152911 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Craig, Malcolm, Ph.D.<br/>1994<br/>ISBN&#160;9780566074486<br/> TQM for training ent://SD_ILS/0/SD_ILS:153360 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Biech, Elaine<br/>1994<br/>ISBN&#160;9780070052109<br/> Making quality happen : how training can turn strategy into real improvement ent://SD_ILS/0/SD_ILS:151666 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Cocheu, Ted<br/>1993<br/>ISBN&#160;9781555425210<br/> Managing Talent : Making the best of the best ent://SD_ILS/0/SD_ILS:152484 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Sadler, Philip<br/>1993<br/>ISBN&#160;9780273605331<br/> Active training: A handbook of techniques, designs, case examples, and tips ent://SD_ILS/0/SD_ILS:157235 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Silberman, Mel&#160;Auerbach, Carol<br/>1990<br/>ISBN&#160;9780669242621<br/> A handbook of training management ent://SD_ILS/0/SD_ILS:158450 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Robinson, Kenneth R.<br/>1988<br/>ISBN&#160;9781850915850<br/> Learning in the workplace ent://SD_ILS/0/SD_ILS:159007 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z 1987<br/>ISBN&#160;9780709946595<br/> Achieving results from training : how to evaluate human resource development to strengthen programs and increase impact ent://SD_ILS/0/SD_ILS:151273 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Brinkerhoff, Robert O.<br/>1987<br/>ISBN&#160;9781555420444<br/> Approaches to training and development ent://SD_ILS/0/SD_ILS:159698 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Laird, Dugan<br/>1985<br/>ISBN&#160;9780201044980<br/> Prestasi cemerlang : sembilan cara yang paling berkesan untuk menyerlahkan potensi pekerja ent://SD_ILS/0/SD_ILS:13183 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Keavney, Jack<br/>ISBN&#160;9789831362419<br/> Facing challenges head on ent://SD_ASSET/0/1120 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Facing challenges head on<br/>Pdf Documents<br/><a href="http://kllibrary.dbkl.gov.my/client/en_US/search/asset/1120">http://kllibrary.dbkl.gov.my/client/en_US/search/asset/1120</a>1120<br/> Cleaning is a dangerous job ent://SD_ASSET/0/1975 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Cleaning is a dangerous job<br/>Pdf Documents<br/><a href="http://kllibrary.dbkl.gov.my/client/en_US/search/asset/1975">http://kllibrary.dbkl.gov.my/client/en_US/search/asset/1975</a>1975<br/> Perhimpunan bulanan Disember dan AKRAB 2009 ent://SD_ASSET/0/2219 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Shamsuhaimie<br/>Berita Bandaraya : Bil.20 Disember 2009<br/>Pdf Documents<br/><a href="http://kllibrary.dbkl.gov.my/client/en_US/search/asset/2219">http://kllibrary.dbkl.gov.my/client/en_US/search/asset/2219</a>2219<br/> Budget priority is creating and saving jobs ent://SD_ASSET/0/4955 2025-09-30T19:32:29Z 2025-09-30T19:32:29Z Budget priority is creating and saving jobs<br/>Pdf Documents<br/><a href="http://kllibrary.dbkl.gov.my/client/en_US/search/asset/4955">http://kllibrary.dbkl.gov.my/client/en_US/search/asset/4955</a>4955<br/>