Search Results for Engineering - Narrowed by: Consumer satisfaction SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dEngineering$0026qf$003dSUBJECT$002509Subject$002509Consumer$002bsatisfaction$002509Consumer$002bsatisfaction$0026ps$003d300?dt=list 2026-10-06T13:39:11Z Business process mapping : improving customer satisfaction ent://SD_ILS/0/SD_ILS:130655 2026-10-06T13:39:11Z 2026-10-06T13:39:11Z Jacka, J. Mike<br/>2009<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780470444580<br/> Business process mapping : improving customer satisfaction ent://SD_ILS/0/SD_ILS:132982 2026-10-06T13:39:11Z 2026-10-06T13:39:11Z Jacka, J. Mike<br/>2009<br/>ISBN&#160;9780470444580<br/>