Search Results for Fact - Narrowed by: Customer relations SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dFact$0026qf$003dSUBJECT$002509Subject$002509Customer$002brelations$002509Customer$002brelations$0026ps$003d300?dt=list 2025-12-14T12:23:08Z A stakeholder approach to issues management ent://SD_ILS/0/SD_ILS:184957 2025-12-14T12:23:08Z 2025-12-14T12:23:08Z Boutilier, Robert, 1950-<br/>Offers a fact-based strategy development process for managing issues and controversies. The book shows practitioners how to ground their strategic advice on empirical research that reveals the socio-political dynamics of the issue. It is the first book to approach issues management from a blended application of advances in stakeholder theory and social network analysis. Readers learn how to track the socio-political environment in order to (a) avoid risks and crises, (b) obtain essential environmental scanning information for strategy development or adjustment, and (c) secure the organization's reputation and access to vital resources.<br/>2013&#160;2012<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781606490976<br/> 100 powerful ways to win &amp; keep new customers : fast, simple, inexpensive, profitable and proven ideas you can use starting today! ent://SD_ILS/0/SD_ILS:136888 2025-12-14T12:23:08Z 2025-12-14T12:23:08Z Timm, Paul R.<br/>2010<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Tun Razak&#160;Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul&#160;Perpustakaan Internet Bergerak&#160;Perpustakaan Jabatan&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9789833246724<br/> Customer Relationship Development : implementing fast-track, first base custyomer relationship management solutions ent://SD_ILS/0/SD_ILS:98409 2025-12-14T12:23:08Z 2025-12-14T12:23:08Z Blomqvist, Ralfs&#160;Dahl, Johan&#160;Haeger, Tomas<br/>2002<br/>ISBN&#160;9780852976821<br/>