Search Results for Fornell, Claes SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dFornell$00252C$002bClaes$0026ps$003d300?dt=list 2026-06-02T06:43:36Z The satisfied Customer : winners and losers in the battle for buyer preference ent://SD_ILS/0/SD_ILS:113499 2026-06-02T06:43:36Z 2026-06-02T06:43:36Z Fornell, Claes<br/>2007<br/>ISBN&#160;9780230604063<br/> The satisfied Customer : winners and losers in the battle for buyer preference ent://SD_ILS/0/SD_ILS:129241 2026-06-02T06:43:36Z 2026-06-02T06:43:36Z Fornell, Claes<br/>2007<br/>ISBN&#160;9780230604063<br/>