Search Results for Gallagher, Richard s SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dGallagher$00252C$002bRichard$002bs$0026pe$003dd$00253A$0026ic$003dtrue$0026ps$003d300?dt=list 2026-05-31T00:07:38Z The customer service survival kit : what to say to defuse even the worst customer situations ent://SD_ILS/0/SD_ILS:219938 2026-05-31T00:07:38Z 2026-05-31T00:07:38Z Gallagher, Richard s<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780814431832<br/> How to tell anyone anything : breakthrough techniques for healing handling difficult conversations at work ent://SD_ILS/0/SD_ILS:130600 2026-05-31T00:07:38Z 2026-05-31T00:07:38Z Gallagher, Richard s<br/>2009<br/>ISBN&#160;9780814410158<br/> The soul of an organization : understanding the values that drive successful corporate cultures ent://SD_ILS/0/SD_ILS:32562 2026-05-31T00:07:38Z 2026-05-31T00:07:38Z Gallagher, Richard s<br/>2003<br/>ISBN&#160;9780793157808<br/>