Search Results for Games. - Narrowed by: Customer services SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dGames.$0026qf$003dSUBJECT$002509Subject$002509Customer$002bservices$002509Customer$002bservices$0026ic$003dtrue$0026ps$003d300?dt=list 2026-01-27T03:54:56Z Customer service games for training ent://SD_ILS/0/SD_ILS:30009 2026-01-27T03:54:56Z 2026-01-27T03:54:56Z Roberts-Phelps, Graham<br/>2000<br/>ISBN&#160;9780566082054<br/> The ownership quotient : Putting the service profit chain to work for unbeatable competitive advantage ent://SD_ILS/0/SD_ILS:106936 2026-01-27T03:54:56Z 2026-01-27T03:54:56Z Heskett, James L.<br/>2008<br/>Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul<br/>ISBN&#160;9781422110232<br/> Branded customer service : the new competitive edge ent://SD_ILS/0/SD_ILS:79614 2026-01-27T03:54:56Z 2026-01-27T03:54:56Z Barlow, Janelle, 1943-&#160;Stewart, Paul, 1966<br/>2004<br/>ISBN&#160;9781576752982<br/> The experience economy ent://SD_ILS/0/SD_ILS:15693 2026-01-27T03:54:56Z 2026-01-27T03:54:56Z Pine II, B. Joseph&#160;Gilmore, James H<br/>1999<br/>ISBN&#160;9780875848198<br/>