Search Results for Gupta, Praveen - Narrowed by: Perpustakaan Kuala Lumpur SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dGupta$00252C$002bPraveen$0026qf$003dLIBRARY$002509Library$0025091$00253APKL$002509Perpustakaan$002bKuala$002bLumpur$0026ic$003dtrue$0026ps$003d300?dt=list 2025-12-15T10:39:45Z A complete and balanced service scorecard : creating value through sustained performance improvement ent://SD_ILS/0/SD_ILS:113457 2025-12-15T10:39:45Z 2025-12-15T10:39:45Z Tyagi, Rajesh K.&#160;Gupta, Praveen<br/>2008<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780131986008<br/> Six sigma for transctions and service ent://SD_ILS/0/SD_ILS:45718 2025-12-15T10:39:45Z 2025-12-15T10:39:45Z Goel, Parveen S.&#160;Gupta, Praveen&#160;Jain, Rajeev<br/>2005<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780071443302<br/>