Search Results for Industrial Management - Narrowed by: 2013 SirsiDynix Enterprise http://kllibrary.dbkl.gov.my/client/en_US/pkl/pkl/qu$003dIndustrial$002bManagement$0026qf$003dPUBDATE$002509Publication$002bDate$0025092013$0025092013$0026ps$003d300? 2025-11-04T10:30:36Z American turnaround : reinventing AT&amp;T and GM and the way we do business in the USA ent://SD_ILS/0/SD_ILS:198947 2025-11-04T10:30:36Z 2025-11-04T10:30:36Z Whitacre, Edward E., 1941-&#160;Cauley, Leslie, 1957-<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781455521678<br/> Human resource management for the hospitality and tourism industries ent://SD_ILS/0/SD_ILS:202543 2025-11-04T10:30:36Z 2025-11-04T10:30:36Z Nickson, Dennis<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780080966489<br/> The customer service solution : managing emotions, trust, and control to win your customer's business ent://SD_ILS/0/SD_ILS:219864 2025-11-04T10:30:36Z 2025-11-04T10:30:36Z Dasu, Sriram&#160;Chase, Richard B.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780071809931<br/> Leading your business forward : aligning goals, people, and systems for sustainable success ent://SD_ILS/0/SD_ILS:219888 2025-11-04T10:30:36Z 2025-11-04T10:30:36Z Yount, Shane A.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780071817134<br/> Stewardship : choosing service over self-interest ent://SD_ILS/0/SD_ILS:219972 2025-11-04T10:30:36Z 2025-11-04T10:30:36Z Block, Peter.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781609948221<br/> Management : A Global, Innovative, and Entrepreneurial Perspective ent://SD_ILS/0/SD_ILS:220274 2025-11-04T10:30:36Z 2025-11-04T10:30:36Z Weihrich, Heinz&#160;Koontz, Harold, 1908-<br/>2013<br/>ISBN&#160;9781259026836<br/> Business Marketing : Concepts and Cases ent://SD_ILS/0/SD_ILS:220523 2025-11-04T10:30:36Z 2025-11-04T10:30:36Z Sarin, Sharad<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781259026614<br/> Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work ent://SD_ILS/0/SD_ILS:211006 2025-11-04T10:30:36Z 2025-11-04T10:30:36Z Grandey, Alicia&#160;Diefendorff, James&#160;Rupp, Deborah E., 1975-<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781848729490<br/> Company organization : theory and practice ent://SD_ILS/0/SD_ILS:211008 2025-11-04T10:30:36Z 2025-11-04T10:30:36Z Barnes, M . C.&#160;Fogg, A. H.&#160;Stephens, C. N.&#160;Titman, L. G.<br/>This summary of theory and practice is inspired by the belief that cut and dried solutions to management problems are inappropriate and that every set of circumstances requires a unique synthesis of experience and relevant theories. In this book the authors have reviewed the main texts and theories of organization and have added the lessons learned from an unrivalled volume of practical experience, garnered from some 900 consultants working in more than twenty countries.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780415823111<br/> Management in 10 words ent://SD_ILS/0/SD_ILS:211333 2025-11-04T10:30:36Z 2025-11-04T10:30:36Z Leahy, Terry, 1956- author.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9781847940919<br/> Etsy-preneurship : everything you need to know to turn your handmade hobby into a thriving business ent://SD_ILS/0/SD_ILS:211359 2025-11-04T10:30:36Z 2025-11-04T10:30:36Z Malinak, Jason<br/>2013<br/>ISBN&#160;9781118378380<br/> The business solution to poverty : designing products and services for three billion new customers ent://SD_ILS/0/SD_ILS:211365 2025-11-04T10:30:36Z 2025-11-04T10:30:36Z Polak, Paul.&#160;Warwick, Mal<br/>2013<br/>ISBN&#160;9781609940775<br/> Business analytics : methods, models, and decisions ent://SD_ILS/0/SD_ILS:211952 2025-11-04T10:30:36Z 2025-11-04T10:30:36Z Evans, James R.<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780132950619<br/> Conflict survival kit : tools for resolving conflict at work ent://SD_ILS/0/SD_ILS:217443 2025-11-04T10:30:36Z 2025-11-04T10:30:36Z Griffith, Dan (Daniel B.)&#160;Goodwin, Cliff, 1948-&#160;Goodwin, Cliff, 1948- Conflict survival kit<br/>2013<br/>Perpustakaan Jabatan<br/>ISBN&#160;9780132741057<br/> The Financial Times guide to lean : how to streamline your organisation, engage employees and create a competitive edge ent://SD_ILS/0/SD_ILS:218969 2025-11-04T10:30:36Z 2025-11-04T10:30:36Z Brophy, Andy<br/>2013<br/>Perpustakaan Kuala Lumpur<br/>ISBN&#160;9780273770503<br/> Uncommon sense, common nonsense : why some organisations consistently outperform others ent://SD_ILS/0/SD_ILS:238724 2025-11-04T10:30:36Z 2025-11-04T10:30:36Z Goddard, Jules, author&#160;Eccles, Tony, author<br/>2013<br/>Perpustakaan Kuala Lumpur&#160;Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail<br/>ISBN&#160;9781846686023<br/> INFRASTRUCTURE PROCUREMENT FRAMEWORK for LOCAL AUTHORITY ent://SD_ILS/0/SD_ILS:286794 2025-11-04T10:30:36Z 2025-11-04T10:30:36Z Dani Salleh, author.&#160;Mazlan Ismail, author.<br/>2013<br/>Pustaka KL @ Keramat<br/>ISBN&#160;9789670474434<br/>